NEC Neax 2400 Imx Hotel Feature Programming Manual
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NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 137 Guest Name Display – DtermG-6D G-6D Guest Name Display – Dterm General Description This feature allows a Special Administration Station Dterm to display the name of the guest when connected to a guest station. When a Special Administration Station calls a guest station, the following is displayed on the LCD. (The information is displayed in the same manner when a guest station calls the Special Administration Station.) Figure 8 LCD display on Special Administration Station Dterm The LCD displays name and extension, as well as the following: a.) Room Status (3 characters) ADM Administration Station RMO Guest out of room RMS Guest in room (room stay) b.) VIP information, if set (3 characters) c.) Language information, if set, or other optional data (5 characters) ENG English SP Spanish JPN Japanese CHI Chinese GER German RUS Russian FR French Operating Procedure Call Termination to Dterm (Special Administration Station) Pattern-1 Step Action Result 1 Special Administration is rung. (A call has terminated.)Optional Data and Station number are displayed. 2Special Administration answers by lifting the handset or pressing the SPEAKER button. Guest Name is displayed. After about 10 seconds the display changes to the name and station number of the called guest. 3Special Administration Station replaces the handset or presses the SPEAKER button.The display is cleared. VIP ENG. RMS XXXX (Time and Date) >>> NAME XXXX (Time and Date) >>>
NEAX2400 IMX Hotel Feature Programming Manual Page 138ND-70284 (E), Issue 2 G-6D Guest Name Display – Dterm Operating Procedure (cont’d) Call Termination to Dterm (Special Administration Station) Pattern-2 Call Termination to Dterm (Special Administration Station) Pattern-3 Call Origination from Dterm (Special Administration Station) Pattern-1 Step Action Result 1 Special Administration Station is rung. (A call has terminated.)Guest Name is displayed. 2 Special Administration Station answers by lifting the handset or pressing the SPEAKER button.The display changes to the name and station number of the called guest. 3Special Administration Station replaces the handset or presses the SPEAKER button.The display is cleared. Step Action Result 1 Special Administration Station is rung. (A call has terminated.)Guest Name is displayed. 2 Special Administration Station answers by lifting the handset of pressing the SPEAKER button. Optional Data and Station number is displayed. After about 10 seconds the display changes to the name and station number of the called guest. 3Special Administration Station replaces the handset or presses the SPEAKER button.The display is cleared. Step Action Result 1 Special Administration Station lifts the handset or presses the SPEAKER button.Special Administration Station receives Dial Tone. 2Special Administration Station dials desired guest station number. Ring Back Tone is received and the guest name is displayed. After about 3 seconds the display changes to Optional Data and station number. 3The desired station lifts the handset to answer the call. The display changes to guest name again at the Special Administration Station. After about 10 seconds the display changes to the name and station number of the called guest. 4Special Administration Station replaces the handset or presses the SPEAKER button.The display is cleared.
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 139 Guest Name Display – DtermG-6D Operating Procedure (cont’d) Call Origination from Dterm (Special Administration Station) Pattern-2 Call Origination from Dterm (Special Administration Station) Pattern-3 Service Conditions 1. Only Special Administration Stations are allowed this feature. Special Administration Station status is designated via Service Feature Class (SFC). 2. The maximum number of characters in a guest name is 16 (PMS Model 90/120 Interface). 3. This service feature can be provided for a maximum of 64 stations per Module Group (MG). 4. GUEST NAME DISPLAY – D term is automatic for the prime line of the Special Administration Station. This feature will also operate in conjunction with LINE PRESELECTION – Dterm [L-9D], when the subline preselected is programmed as a Special Administration Station. 5. GUEST NAME DISPLAY THROUGH PMS [G-4] must be provided first. Step Action Result 1 Special Administration Station lifts the hand- set or presses the SPEAKER button.Special Administration Station receives Dial Tone. 2Special Administration Station dials desired guest station number.The dialed number is displayed. 3The desired station lifts the handset to answer the call.The guest name and the station number of the called guest are displayed. 4Special Administration Station replaces the handset or presses the SPEAKER button.The display is cleared. Step Action Result 1 Special Administration Station lifts the handset or presses the SPEAKER button.Special Administration Station receives Dial Tone. 2Special Administration Station dials desired guest station number. Ring Back Tone is received, and the Optional Data and station number of the called guest are displayed. After about 3 seconds the display changes to the name and station number of the called guest. 3The desired station lifts the handset to answer the call. The display changes to Optional data and station number again at the Special Administration Station. After about 10 seconds, the display changes to the name and station number of the called guest. 4Special Administration Station replaces the handset or presses the SPEAKER button.The display is cleared.
NEAX2400 IMX Hotel Feature Programming Manual Page 140ND-70284 (E), Issue 2 G-6D Guest Name Display – Dterm Service Conditions (cont’d) 6. SERVICE DISPLAY – Dterm [S-25D] is not available if optional data, or VIP and language information is required on calls answered by the following: a.) Call Forwarding b.) Call Park c.) Call Pick-up d.) Call Transfer, etc. 7. Whether to display VIP/language data or optional data in the upper line of LCD is selected in the system parameters on a system basis. 8. Multilines cannot be set up for the Special Administration Stations used for this service; only Station Hunting is available. 9. This feature is not available for remote guest stations in a CCIS network. 10. Guest Name Display with D term telephones can be provided with a two-line display. Option data “A” and “B” or VIP and language, along with room number, appear on the top line of the Dterm LCD. Guest name appears on the second line. 11. This feature is not available when calling stations over a CCIS network. 12. An optional 3- or 5-character data field can be used by the PMS system to show additional information such as how the room was paid for, or a guest’s award level (in a hotel awards program). The actual use is decided by the customer. (No additional programming is required for this data. The 3- and 5- character optional data are entered through the PMS terminal.) Assignment Procedure STEP CMND BIT EXPLANATION 1AHSY INDEX 107b 0Display Pattern for terminating(Note 1) b 1 b2 Display Pattern for originating(Note 2) b 3 b4 Display Pattern for answering a call, or the caller answers a call originated by D term.(Note 3) b 5 b6Tenant of Dterm that displays Guest Name 0/1 = All Tenants/Only Tenant No. 1 b 7 Guest Name Display on Dterm 1: Display pattern is determined as per the contents of b0 through b6 Option A and B 0: VIP and LANG b1b0b1b00 0 = Pattern 1 1 0 0 1 = Pattern 2 1 1 = Pattern 3 b3b2b3b200 01=Pattern 5 1 1 Pattern 4 1 0 = Pattern 6 = b5b4 b5b400 01=Pattern 8 0 1 Pattern 7 1 1 = Pattern 9 =
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 141 Guest Name Display – DtermG-6D Note 1: Display for Call Termination Designate the Pattern to be displayed when a call has terminated to Dterm. 2AHSY INDEX 108b 0 Display Change Timer of Display Pattern for Answering (assigned INDEX 107 b4 and b5) 0 Hex: Standard Timer Value = 8 to 10 sec. 1 Hex ~ F Hex: Timer Value = (1–15) × ×× × 1 sec. b1 b2 b3 b4Display Change Timer of Display Pattern for Originating (assigned INDEX 107 b 3 and b2) 0 Hex: Standard Timer Value = 2–4 sec. 1 Hex ~ F Hex: Timer Value = (1–15) × ×× × 1 sec. b5 b6 b7 3AHSY INDEX 110b 0 Room key Interface 0: Interface is absent (STAY/OUT is displayed) 1: Interface is present (Key status is displayed) b 1Hotel–ATT Guest Information Service 0/1 = Not Required/Required b 2Not used b 3Called Number Display on the Hotel ATTCON 0/1 = Out/In Service b 4 Not used b5 b6 b7Guest Name Display–Dterm, Guest Information Display–Dterm/PMS Terminal 0/1 = Out/In Service STEP CMND EXPLANATION 4AASTAssigns Special Administration Station TEC = 12 5 ASFC Assigns SFC of the Special Administration Station (SFI 45). STEP CMND BIT EXPLANATION
NEAX2400 IMX Hotel Feature Programming Manual Page 142ND-70284 (E), Issue 2 G-6D Guest Name Display – Dterm INDEX 107: Note 2: Display Pattern for Call Origination Designate the pattern to be displayed after dialing a Guest Station Number from Dterm. INDEX 107: Note 3: Display Pattern for Call Answer Designate the patterns to be displayed when Dterm has answered a terminated call and when Dterm has originated a call to a Guest Station and the called Guest Station has answered the call. INDEX 139 b6 = 0 b 71 b 70 b 70 b 70 00 01 10 11 b 1b0 XX12345 Guest Name Option Data Guest Name XS12345XX XRM XX b71 b 71 b 71 00 11 10 b 3b2Option Data Guest Name XS12345XX XRM XX b71 Guest Name X X1234 Display changing as per the value of the Timer (INDEX 108, b 0 – b3) Display changing as per the value of the Timer (INDEX 108, b 0 – b3) Guest Name XX12345 01 b 3b2 b3b2 Option Data XS1234XX XRM
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 143 Guest Name Display – DtermG-6D INDEX 107: b71 b 70 b 70 00 01 10 11 b 5b4 XX1234 Option Data Guest Name XS12345XX XRM XX b70 Guest Name X X1234 XX1234 Display changing as per the value of the Timer (INDEX 108, b 0 – b3) Display changing as per the value of the Timer (INDEX 108, b 0 – b3) Guest Name
NEAX2400 IMX Hotel Feature Programming Manual Page 144ND-70284 (E), Issue 2 G-7D Guest Information Display – Dterm G-7D Guest Information Display – Dterm General Description This feature allows guest information to be displayed on a Special Administration Station (a data terminal connected to a Dterm) in the following cases: When a Special Administration Station receives a call from a guest station When a Special Administration Station originates a call to a guest station When a Special Administration Station dials the access code for guest information retrieval Operating Procedure Call termination from a guest station: Call origination to a guest station: Retrieval: Service Conditions 1. This service is only applicable to Special Administration Stations. Special Administration Stations are set according to station service class. 2. Terminals that can be used for this service are as follows: a.) Data terminal with ESC sequence b.) Data terminal with control signals for Carriage Return (CR) and Line Feed (LF). 3. The terminal interface conditions are as follows: Interface: EIA RS-232C-based Transmission speed: 1200/2400/4800/9600 bps (Note) Transmission code: ASCII 7-bit Parity: With/without parity; parity can be even/odd Synchronization: Start-stop Step Action Result 1 A call is terminated from a guest station to a Special Administration Station.The guest information is displayed on the monitor of a data terminal connected to a D term. Step Action Result 1 Dial the guest station number.The guest information is displayed on the monitor of a data terminal connected to a Dterm. 2Replace the handset. The guest information disappears. Step Action Result 1 Dial the guest information retrieval access code.Hear special dial tone. 2Dial the room station number and hear special service tone.The guest information is displayed on the monitor of a data terminal connected to a D term. 3Replace the handset. The guest information disappears.
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 145 Guest Information Display – DtermG-7D Service Conditions (cont’d) Note: Availability of transmission speed varies, depending on the terminals used. Example: Data terminal with ESC sequence (VT-100) – 1200/2400/4800/9600 bps Data terminal with control signals for Carriage Return (CR) and Line Feed (LF) – 1200/2400/4800/9600 bps 4. Up to 32 stations per system can use this service. DLINT (PA-PC60) is required. 5. This service cannot be provided for sublines of digital sets (D terms). 6. The guest information displayed on a data terminal is entered from the PMS at check-in time. The following are examples of guest information: Date and Time of Check-In Date of Scheduled Checkout Do Not Disturb Guest Name Guest Rank Information Language Information Message Waiting Name of Company Nationality Number of Guests Room Cutoff Room Stay Information Room Telephone Number Time Set for Group Announcement Wake-up Setting Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 60b 0 Not used b1 b2 b3 UCD Queuing 0/1 = Required (RBT)/Not Required (BT) (Most = 0 when the MCI is in services.) b 4Nailed Down Connection (Fixed Connection) service 0/1 = Out/In service b 5Send Warning Tone to interrupted parties when Attendant Interruption service is operated. 0/1 = Required/Not Required b 6Not used b 7
NEAX2400 IMX Hotel Feature Programming Manual Page 146ND-70284 (E), Issue 2 G-7D Guest Information Display – Dterm 2AHSY INDEX 110b 0 Room key Interface 0: Interface is absent (STAY/OUT is displayed) 1: Interface is present (Key status is displayed) b 1Hotel–ATT Guest Information Service 0/1 = Not Required/Required b 2Not used b 3Called Number Display on the Hotel Console 0/1 = Out/In Service b 4 Not used b5 b6 b7Guest Name Display - Dterm, Guest Information Display Dterm/PMS Terminal 0/1 = Out/In Service STEP CMND EXPLANATION 3AASTAssign Guest Service Telephone. TEC = 12 RM CLASS = 3: D term + ESC Sequence Terminal 5: D term + Text Type Terminal 6: D term + Line Feed (CR/LF) Type Terminal 4ASFCAssign SFC of the Special Administration Station SFI = 45, RES = 1 5 ADLIAssign DLINT cards. RT = 919, TK = 1-32 6 AFXC Assign the Fixed Connection Data between the DLINT and Data Port of the Guest Service Station. 7 AASPAssign Screen Initialization and Retrieval Access Code. For Screen Initialization: SRV = SSC, SID = 36, STATE = 42 For Retrieval: SRV = SSC, SID = 36, STATE = 43 STEP CMND BIT EXPLANATION