NEC Neax 2400 Imx Hotel Feature Programming Manual
Have a look at the manual NEC Neax 2400 Imx Hotel Feature Programming Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1168 NEC manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 37 Automatic Wake-Up DtermA-10D 10AHSY INDEX 105b 0Not used b 1 b2Maid Dial service from Console 0/1 = Not Required/Required b 3Not used b 4Wake-Up Time Indication on Hotel Console 0/1 = 24-hour/12-hour system b 5Not used b 6 b7Guest Name Display on Console 0/1 = Interface Type Model 60, 90, 120/Model 90, 120 11AHSY INDEX 142b 0 Not used b1 b2 b3 b4Wake-Up call “Busy” condition; transfer to Console. 0/1 = Out/In Service b 5Wake-Up call “Don’t Answer” condition; transfer to Console. 0/1 = Out/In Service b 6Wake-Up call “Block” condition; transfer to Console. 0/1 = Out/In Service b 7Wake-Up call for VIP Busy/Block condition; transfer to Console. 0/1 = Out/In Service 12AHSY INDEX 163b 02nd Wake-Up Call Service 0/1 = Out/In Service b 12nd Wake-Up Call Time Indication on Console 0/1 = Out/In Service b 22nd Wake-Up Call Cancel while Console is connected to the target station 0/1 = Out/In Service b 3Not used b 4The number of calls for which Automatic Wake-Up is at the same time (per LP) b 5b4b5b4 0 0 = 512 calls 1 0 = 128 calls 0 1 = 64 calls 1 1 = 256 calls b5 b6The number of Retries when a Wake-Up Call encounters busy status. b 7b6b7b6 00 = 3 Times 10=Once 0 1 = Twice 1 1 = No Retryb7 13AHSY INDEX 400Daily Printout Hour “Hour” data is assigned using a decimal number (Military Time). Example:2:00 a.m. – This data is entered as 02. Example:2:30 p.m. – This data is entered as 14. STEP CMND BIT EXPLANATION
NEAX2400 IMX Hotel Feature Programming Manual Page 38ND-70284 (E), Issue 2 A-10D Automatic Wake-Up Dterm 14AHSY INDEX 401Daily Printout Minute “Minute” data is assigned using a decimal number (Military Time). Example:2:00 a.m. – This data is entered as 00. Example:2:30 p.m. – This data is entered as 30. 15AHSY INDEX 402b 0Not used b 1Wake-Up Result (Answer) Printout 0/1 = Out/In Service b 2 Not used b 3 b4 b5 b6 b7 STEP CMND EXPLANATION 16AANP or AGNPAssign the Number of Necessary Digits for the first numeral of the Automatic Wake-Up Service Access Code. 17AASP or AGSPAssign the Automatic Wake-Up Service Access Code. When setting and cancelling are made by each individual Access Code. For Setting: CI = N, SRV = SSC, SID = 48 For Cancelling: CI = N, SRV = SSC, SID = 49 When setting and cancelling are made by the same one Access Code (for a 12-hour system): CI = N, SRV = SSC, SID = 36, STATE = 33 Assign the 2nd Wake-Up service access if required. For Setting: CI = N, SRV = SSC, SID = 36, STATE = 48 For Cancelling: CI = N, SRV = SSC, SID = 36, STATE = 50 Note: 2nd Wake-Up service can be set and/or cancelled from a Console only. 18 AKYDIf necessary, assign the following key data on the D term line/feature key: FKY = 87: Wake Up Set (WUS) 19 ASFCAllow SFI = 41 for the SFC of the stations that receive Automatic Wake-Up service. (for SFI = 41, RES = 1). Note: Steps after ARTD are necessary only when the destination of the tone of Automatic Wake-Up call is designated as Announcement Machine (See ASYD, INDEX162). 20 ARTDAssign route data of the trunk which interfaces with the announcement unit. (OSGS = 2, TCL = 4) 21 ATRK Assign the trunk interfacing with the announcement unit. 22 MBTK Release the Make Busy of the trunk assigned in ATRK. STEP CMND BIT EXPLANATION
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 39 Automatic Wake-Up DtermA-10D 23 ARSCRelease the Call restrictions between the RSC of the station accessing the announcement unit and the route of the trunk assigned in ATRK. (RRI = 2.3) 24 AAEDAssign the Data to the announcement unit number and the route data, etc. assigned in ATRK. Assign the information with respect to the following: STEP CMND EXPLANATION EQP = 16: Automatic Wake-Up Set EQP = 18: Automatic Wake-Up Cancel EQP = 22: Automatic Wake-Up Answer
NEAX2400 IMX Hotel Feature Programming Manual Page 40ND-70284 (E), Issue 2 A-15 Announcement Service A-15 Announcement Service General Description This service feature allows a station user to hear a prerecorded announcement for various services such as: ALERT SERVICE [A-57] AUTOMATIC WAKE-UP [A-10] Confirmation announcement (See AUTOMATIC WAKE-UP) [A-10] DO NOT DISTURB [D-11] mode setting GROUP SERVICE THROUGH PMS [G-4] Hotel information Intercept announcement when a vacant level is dialed Language selection (Property Management System (PMS) option) Restricted call attempts (ROOM CUTOFF) [R-9] Tourist group information (tour group schedule & agenda) Operating Procedure To access: Service Conditions 1. This feature requires one of the following hardware alternatives: a.) Central Office Trunk (COT) or 2W E&M trunk and an announcement machine. b.) Digital Announcement Trunk (DAT). 2. Announcements can be arranged as continuous recordings (last-party disconnect) or to automatically disconnect after 30 seconds. An engineering traffic study is required to determine the number of interface trunks needed to accommodate each recording channel. 3. If PMS Language Selection is utilized, ANNOUNCEMENT SERVICE can be provided according to guest’s language. 4. The following connections are available: a.) Multi-connection - many station users can connect to one announcement trunk at the same time. b.) Single connection - one station user can connect to one announcement trunk at the same time 5. This feature is also available for the Tie Line trunk access to announcement trunk. 6. The system can be programmed to return Ring Back Tone before connection to the announcement machine is made. 7. When this feature is activated from a Tie Line, the system can be programmed to return answer supervision to far-end PBX. 8. If PMS Language Selection is used, Announcement Service can be provided according to the guest’s language. 9. Checked out Guest Stations cannot use this feature, except for Room Cutoff Announcement. Step Action Result 1 Lift the handset or press the SPKR key. Receive dial tone. 2Dial the associated announcement service access code.The NEAX2400 IMX responds with an announcement. 3 Listen to the announcement and hang up.
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 41 Announcement Service A-15 Assignment Procedure STEP CMND PROCEDURE 1AANP or AGNPAssign minimum necessary number of digits for the first number of the Announcement Service Access Code 2AASP or AGSPAssign the access code to the announcement unit number. 3ARTDAssign the route data of the trunk which interfaces with the announcement unit. (LSG = 5, TCL = 4) 4 ARTD Assign the trunk interfacing with the announcement unit. 5 MBTK Release the Make Busy of the trunk assigned in ATRK. 6ARSCRelease the Call restrictions between the RSC of the station accessing the announcement unit and the route of the trunk assigned in ATRK. (at RRI = 2, 3) 7 AAEDAssign the Data to the announcement unit number and the route data, etc., assigned in ATRK. Note 1: This parameter appears when Language service is provided by ASYD1, INDEX 161, Bit 2. Note 2: This parameter appears when M is 1. CI = N&H, SRV = ANNC, EQP = EQP: Announcement unit number EQP = M = C = connection time: disconnected in 30 seconds/connected until caller releases the station. (= 0/1) R = RBT transmission: RBT transmission/No RBT transmission. (= 0/1) A = 0 = No answer supervision to INC TRK 1 = Answer supervision to INC TRK M =Multiple Connection: single connection/multiple connection. (= 0/1) , LANG = (Note 1), C= , R = , A = , RT = , TK = (Note 2) (0/1 = Out/In Service)
NEAX2400 IMX Hotel Feature Programming Manual Page 42ND-70284 (E), Issue 2 A-25 Attendant Console With Hotel Functions A-25 Attendant Console With Hotel Functions General Description The NEAX2400 IMX Console provides regular business call handling and processing capabilities, as well as hospitality functions. The console provides for the following special hospitality services: 1. Individual keys to set and reset: AUTOMATIC WAKE-UP [A-10] MESSAGE WAITING [M-6] CHECK-IN/CHECKOUT [C-23] DO NOT DISTURB [D-11] SECRETARIAL SERVICE – GUEST STATION [S-74] ROOM STATUS [R-10] MANUAL SWITCHING OF C.O. INCOMING CALL DESTINATION [M-51] ROOM CUTOFF [R-9] AUDIT REPORT [A-26] (requires a hotel printer) 2. Special keys for incoming call identification: ADM – Incoming administrative calls DND – Incoming calls to stations in DO NOT DISTURB [D-11] mode EMG – OFF HOOK ALARM [O-6] – Emergency calls (option) GST – Incoming guest station calls GST2 – Incoming foreign guest station calls (option) HP – HOUSE PHONE/HOT LINE [H-8] OT – Overtime calls (option) WU – Wake-Up calls (option) (Morning Call [MC]) 3. Direct key access to frequently called Administration or service stations (i.e., room service, restaurant, maid, or C.O. number). These numbers are preassigned via the MAT. Ten keys are provided for this function. 4. The console provides the following displays: Calendar (date and time) Call Waiting (number of calls) Class of Service Name Display - System (for Administration stations) Room Status: – AUTOMATIC WAKE-UP [A-10] – DO NOT DISTURB [D-11] – GUEST NAME DISPLAY THROUGH PMS [G-5] – Language (PMS Option) – MESSAGE WAITING [M-6] – Optional data display (Refer to Service Condition 3.) – Room class – ROOM CUTOFF [R-9] – Room occupied – Station number – VIP (PMS option) Station/Trunk Tenant Number
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 43 Attendant Console With Hotel Functions A-25 General Description (cont’d) Note: If the Desk Console is used instead of the NEAX2400 IMX Hotel Attendant Console, the basic key allocations are different from the previous ones. The following illustration shows the Desk Console key positions and indications used in hotel system. The operating procedures for each service are the same as the NEAX2400 IMX Hotel Attendant Console. Figure 1 Key Allocations of Desk Console Operating Procedure Refer to the NEAX2400 IMX How to Operate Attendant Console. Service Conditions 1. Distance limitation between the NEAX2400 IMX and the console: up to 1000 feet (304 meters) using 25- pair, 24 AWG cable. 2. Maximum of four consoles per PIM. 3. A three-character and a five-character display can be used in conjunction with PMS to display additional guest information instead of language and room class. For example, company name, complementary code, etc. may be displayed. TRKSL SVC SC DDO WUS WURDDRRCRMWRSTS DDSRCSMWS HWS BV MR CLR TG1 TG6 TG7 TG8 TG9 TG10TG5 TG4 TG3 TG2 Enter Clear Exit L 6 L 5 L 4 L 3 L 2 L 1 12 ABC3 DEF 6 MNO5 JKL4 GHI 9 WXYZ8 TUV7 PQRS #∗0 Cancel TalkSRC Answer DEST ReleaseHoldPosition Busy Position BusyNight Night PAGE REC Start Mute TF Recall NANS ADM Busy TIE LDN Alarm Position Available HWC HP DD GST OT ICPT LCD DSS key Hotel Function key The different key indications of the NEAX2400 IMX Attendant Console and the newer Desk Console are shown below: Hotel Attendant ConsoleDesk Console WKUP (Set) WKUP (Reset) DND (Set) DND (Reset) RC (Set) RC (Reset) MW (Set) MW (Reset)WUS WUR DDS DDR RCS RCR MWS MWR Hotel Attendant ConsoleDesk Console TKSL SRLC DND OVER PG RCL OTTRKSL SC DDO PAGE Recall OT
NEAX2400 IMX Hotel Feature Programming Manual Page 44ND-70284 (E), Issue 2 A-25 Attendant Console With Hotel Functions Service Conditions (cont’d) 4. The OAI name of the Administration station is displayed on the character display (guest name display area) when Name Display service via OAI is available in the NEAX2400 IMX system. When there is no name assigned for the Administration station, “ADM STATION” is displayed. Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 9 Number of Consoles Max. 4 consoles per PIM. 2SYS1 ASYD INDEX 43b 0 For Remote Access to System, is Forced Account (F/A) Code Dialing required upon receiving RBT? 0/1 = Required/Not Required b 1Not used b 2 Send SST after ACC Code dialing for Authorization Code or F/A code is dialed using LCR Access 0/1 = Out/In Service b 3Not used b 4Console Re-enters Loop on Serial Call 0/1 = Restriction/Allowed b 5Send DT to the distant Office upon receiving Terminated Office Code (Tandem) 0/1 = Not Required/Required b 6Not used b 7 Restriction for Dialing more than the maximum of necessary digits (as assigned via command “AMND”) 0/1 = Not Required/Required Note: If a calling party dials more than the maximum necessary digits, the calling party receives a reorder tone.
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 45 Attendant Console With Hotel Functions A-25 3SYS1 ASYD INDEX 64b 0 µ law/A law for TDSW 0 = µ law (Japan, North America, Canada, and Hong Kong) 1 = A law (Europe, other nations) b 1Display of Call Waiting Lamp (on Console) service 0 0 = When PA lamp illuminates 0 1 = When busy lamp field is not displayed 10=Always 11=– b 2 b3Howler Tone Sending Service 0 0 = Out of Service 0 1 = Send one time only 1 0 = Repeat every 30 sec. 11=– Note: The Sending Timer may be changed to a value other than 30 sec. via SYS1, INDEX 146. b 4 b5Not used b 6Type of Attendant Camp-On 0/1 = Semi-Auto/Automatic (Normally Assign “0”) b 7Music On Hold service 0/1 = Out/In Service 4SYS1 ASYD INDEX 68b 0Operating method for busy station service (Call Back, Executive Right of Way, etc.) 0/1 = SHF + Access Code/Last Digit + Access Code b 1 Operating method for Individual Trunk Access (Console) service 0 = Route No. + Trunk No. 1 = C.O. Code (as assigned via command “ACOC”) b 2Ringing Signal type for TAS indicator 0/1 = Interval/Continuous b 3OG Trunk Queuing (On-Hook) Automatic Cancel 0/1 = Out/In Service b 4TKSL key on the Console (for Individual Trunk Access service) 0/1 = Not used/used b5Not used b 6Ground Button (GB) used for SHF 0/1 = Not Required/Required b 7 OG call operation STEP CMND BIT EXPLANATION b1 b2 b4 b3 via ConsoleDirect Dial Access 0 Off-HookOff-Hook with pressing GB 1Off-Hook with pressing GBOff-Hook– b 7
NEAX2400 IMX Hotel Feature Programming Manual Page 46ND-70284 (E), Issue 2 A-25 Attendant Console With Hotel Functions 5SYS1 ASYD INDEX 77b 0Day/Night mode change via the Console handset jack 0/1 = Not Required/Required b 1Not used b 2MW Refresh 0/1 = Required/Not Required Note: When message Waiting Lamp is provided, this data should be assigned “0”. b 3Service Module Interface 0/1 = Required/Not Required b 4Module in that PFT card is mounted PIM (Always assign “11”.) b 5 b6Not used b 7 6SYS1 ASYD INDEX 160b 0Hotel Feature required (Fixed Data) b 1Hotel Service kind (Fixed Data) b 2Length of Room Status Memory 0/1 = 8 byte/24 byte b 3Pattern of Key Arrangement on Console (Refer to Table 4) (Usually, 00) b 4 b5Guest Name Service 0/1 = Out/In Service b 6Numbering Plan Data Table of Guest and Administration stations(Note 1) 0/1 = Separate/Common b 7Fixed “0” 7SYS1 ASYD INDEX 161b 0Don’t Disturb Override key on Console 0/1 = Out/In Service b 1Message Waiting Service 0/1 = Out/In Service b2Language Service 0/1 = Out/In Service b 3Split Hold Service 0/1 = Out/In Service b 4Not used b 5DSS (Direct Station Section) Key on Console 0/1 = Ineffective/Effective b 6Timing Start using “#” Code (Note 2) 0/1 = Ineffective/Effective b 7Timing Start using “*” Code (Note 2) 0/1 = Ineffective/Effective Note 1: If the data is assigned as 1, only use commands AANP & AASP to assign Administration and Guest numbering plans. If Data 0 is assigned, use AANP & AASP for Administration Numbering Plan, and AGNP & AGSP for Guest Numbering Plan. Note 2: Do not assign “*” or “#” as last digit of Feature Access Code. No station may use “*” or “#” in Numbering Plan. STEP CMND BIT EXPLANATION