NEC Neax 2400 Imx Hotel Feature Programming Manual
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NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 147 Guest Information Display – Hotel Attendant Console G-8 G - 8 G u e s t I n f o r m a t i o n D i s p l a y – Hotel Attendant Console General Description This feature allows guest information to be displayed on a PMS terminal corresponding to the Console in the following cases: When the Console receives a call from a guest station When the Console originates a call to a guest station Operating Procedure Termination from guest station: Call origination to guest station: Service Conditions 1. To provide this feature, a PMS computer is required with dedicated PMS interface port(s), in addition to the general PMS port. The number of dedicated PMS interface ports needed for this service depends on the number of PMS terminals displaying the guest information in accordance with the following conditions: 2. To provide this feature simultaneously with DIRECTORY ASSISTANCE INTERFACE [D-88], the PMS interface port or ports dedicated to this service are shared with the ports for these two features. 3. Transfer of the guest information from PMS to NEAX2400 IMX shall be done within two seconds. 4. The PMS terminal for this service is not shared by multiple Consoles. 5. Recommended data transfer speed on the PMS interface is BISYNC 4800 bps (1 IMG system), and 4800 or 9600 bps (4 IMG system). ASYNC 1200 bps may be used, depending on the PMS traffic. Step Action Result 1 A call from the guest station terminates to the Console.The guest information is displayed on the PMS terminal corresponding to the Console. 2The Console releases the call. The guest information disappears. Step Action Result 1 Dial the guest station number.The guest information is displayed on the PMS terminal corresponding to the Console. 2The Console releases the call. The guest information disappears. Number of PMS terminalsNumber of PMS interface ports displaying guest information dedicated to this service 4 or less 1 port 5 or more 2 ports
NEAX2400 IMX Hotel Feature Programming Manual Page 148ND-70284 (E), Issue 2 G-8 Guest Information Display – Hotel Attendant Console Assignment Procedure STEP CMND BIT EXPLANATION CRT Control Even Group Queue (Note) 1SYS1 ASYD INDEX 190b 0 I/O = Port designation to Host Computer b 1 b2 b3 Not used b4 b5 b6Transmission Protocol between PBX and Host Computer b 7 CRT Control Odd Group Queue (Note) 2SYS1 ASYD INDEX 191 (Note)b 0 I/O = Port designation to Host Computer b 1 b2 b3 Not used b4 b5 b6Transmission Protocol between PBX and Host Computer b 7 3AHSY INDEX 105b 0Not used b 1 b2Maid Dial service from Console 0/1 = Not Required/Required b 3Not used b 4Pattern of Wake Up Time Indication on the Console 0/1 = 24-Hour/12-Hour System b 5Not used b 6 b7Guest Name Display on Console 0/1 = Interface Type Model 60, 90, 120 PMS / Model 90, 120 PMS b2b1b0b2b1b00 0 0 = Port 0 0 1 1 = Port 3 0 0 1 = Port 1 1 0 0 = Port 4 0 1 0 = Port 2 1 0 1 = Port 5 110= Port 6 111= Port 7 b7b6b7b60 0 = Out of Service 1 0 = BSC 0 1 = Level 2A 1 1 = Free Wheel b2b1b0b2b1b00 0 0 = Port 0 0 1 1 = Port 3 0 0 1 = Port 1 1 0 0 = Port 4 0 1 0 = Port 2 1 0 1 = Port 5 110= Port 6 111= Port 7 b7b6b7b60 0 = Out of Service 1 0 = BSC 0 1 = Level 2A 1 1 = Free Wheel
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 149 Guest Information Display – Hotel Attendant Console G-8 Note: Assign INDEX 191 when five or more PMS terminals are used and Even/Odd is determined by the last digit of the Console Number. 4AHSY INDEX 110b 0 Room key Interface 0: Interface is absent (STAY/OUT is displayed) 1: Interface is present (Key status is displayed) b 1Hotel – ATT Guest Information Service 0/1 = Not Required/Required b 2Not used b 3Called Number Display on the Hotel Console 0/1 = Out/In Service b 4 Not used b5 b6 b7Guest Name Display – Dterm, Guest Information Display – Dterm/PMS Terminal 0/1 Out/In Service STEP CMND BIT EXPLANATION
NEAX2400 IMX Hotel Feature Programming Manual Page 150ND-70284 (E), Issue 2 G-9 Guest Information Display – PMS Terminal G-9 Guest Information Display – PMS Terminal General Description This feature allows guest information to be displayed on a Special Administration Station using a PMS port in the following cases: When a Special Administration Station receives a call from a Guest Station. When a Special Administration Station originates a call to a Guest Station. Operating Procedure Call termination from guest station: Call origination from Special Administration Station to guest station: Service Conditions 1. Transfer of the guest information from PMS to NEAX2400 IMX shall be done within a maximum of 2 seconds. 2. To provide this service, a PMS computer is required. 3. To provide this service, a PMS interface port (or ports) dedicated to this service is required, in addition to general PMS interface ports. The required number of PMS interface ports dedicated to this service depends on the number of PMS terminals needed to display the guest information: 4. The PMS interface port or ports used for guest information may be shared with GUEST INFORMATION DISPLAY – HOTEL ATTENDANT CONSOLE [G-8] and DIRECTORY ASSISTANCE INTERFACE [D-88]. 5. The recommended data transfer speed on the PMS interface-BISYNC is 4800 (IMG (1 IMG system), 4800 bps or 9600 bps (4 IMG system). ASYNC 1200 bps may be used, depending on the PMS traffic. Step Action Result 1 A call is terminated from a guest station to a Special Administration Station.The guest information is displayed on the PMS terminal corresponding to the Special Administration Station. 2Replace the handset. The guest information disappears. Step Action Result 1 Lift the handset and dial the desired guest station number.The guest information is displayed on the monitor of the PMS Terminal corresponding to the Special Administration Station. 2Replace the handset. The guest information disappears. Number of PMS terminalsNumber of PMS interface ports displaying guest information dedicated to this service 4 or less 1 port 5 or more 2 ports
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 151 Guest Information Display – PMS Terminal G-9 Assignment Procedure STEP CMND BIT EXPLANATION CRT Control Even Group Queue (Note 1) 1SYS1 ASYD INDEX 190b 0 I/O = Port designation to Host Computer b 1 b2 b3 Not used b4 b5 b6Transmission Protocol between PBX and Host Computer b 7 CRT Control Odd Group Queue (Note 1) 2SYS1 ASYD INDEX 191b 0 I/O = Port designation to Host Computer b 1 b2 b3 Not used b4 b5 b6Transmission Protocol between PBX and Host Computer b 7 b2b1b0b2b1b00 0 0 = Port 0 0 1 1 = Port 3 0 0 1 = Port 1 1 0 0 = Port 4 0 1 0 = Port 2 1 0 1 = Port 5 110= Port 6 111= Port 7 b7b6b7b60 0 = Out of Service 1 0 = BSC 0 1 = Level 2A 1 1 = Free Wheel b2b1b0b2b1b00 0 0 = Port 0 0 1 1 = Port 3 0 0 1 = Port 1 1 0 0 = Port 4 0 1 0 = Port 2 1 0 1 = Port 5 110= Port 6 111= Port 7 b7b6b7b60 0 = Out of Service 1 0 = BSC 0 1 = Level 2A 1 1 = Free Wheel
NEAX2400 IMX Hotel Feature Programming Manual Page 152ND-70284 (E), Issue 2 G-9 Guest Information Display – PMS Terminal Note 1: Assign INDEX 191 when five or more PMS terminals are used. Note 2: Depending on the last digit of the Station Number, Even Group Queue or Odd Group Queue is determined if five or more PMS terminals are used. 3AHSY INDEX 110b 0 Room key Interface 0: Interface is absent (STAY/OUT is displayed) 1: Interface is present (Key status is displayed) b 1Hotel – ATT Guest Information Service 0/1 = Not Required/Required b 2Not used b 3Called Number Display on the Hotel Console 0/1 = Out/In Service b 4 Not used b5 b6 b7Guest Name Display – Dterm, Guest Information Display – Dterm/PMS Terminal 0/1 Out/In Service STEP CMND EXPLANATION 4 AASTAssign the Special Administration Station that executes this service. TEC = 12, RM CLASS = 7 STEP CMND BIT EXPLANATION
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 153 Guest Room Calling – Hotel Attendant G-11 G-11 Guest Room Calling – Hotel Attendant General Description This feature allows the Console operator to display guest room information before calling a guest room. Operating Procedure Service Conditions 1. This feature is not effective when calling an Administration Station. When an Administration Station is called, the station is rung immediately after the dialing is completed by the Console. 2. The guest station status indication on the DSS lamp is the status at the time when the guest station number is dialed. This status display is not updated. 3. The correspondence between DSS keys and suite station numbers is shown below: a.) When a guest station is called, the START key is used for an ordinary guest room; whereas in the case of a suite, the START key is used to call all stations, and a DSS key for an individual station. b.)DSS key/station correspondence and lamp indications are shown on the following page. Step Action Result 1 The attendant answers an incoming call. 2The attendant dials the guests room number. The guest room information is displayed on the Console. Guest station status is indicated on the Direct Station Selection (DSS) lamp. 3The attendant presses the START key or DSS key.The guest room rings.
NEAX2400 IMX Hotel Feature Programming Manual Page 154ND-70284 (E), Issue 2 G-11 Guest Room Calling – Hotel Attendant Service Conditions (cont’d) Figure 9 DSS Key/Station Correspondence and Lamp Indications 4. If DSS status display is not set in system data, the guest room rings immediately after being dialed. 5. When the slave room of the SUITE ROOM SERVICE [S-75] is called by the DSS key, TIMING START [T-21] is not effective. 6. This feature is not available for remote guest stations when Centralized Attendant is used in a CCIS network. Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 70b 0Called Number Display when Call Forwarding to Console 0/1 = Out/In Service b 1Flashing display of Line Lockout on Console BLF 0/1 = In/Out Service b 2 Route No. Display on Console b 3 b4One digit dialing instead of SHF (DP TEL only) 0/1 = Not Required/Required b 5 Priority order for answering via ANSWER key 0 = Priority according to Type of Call 1 = Priority according to the order call termination b 6Announcement Trunks used for Delay Announcement – UCD service 0/1 = Common/per UCD group b 7 Send Warning Tone to interrupted parties when Executive Right of Way service in operation 0/1 = Required/Not Required S4S2 S3 M1 DSS Lamp Status Lit: Idle Flashing: Busy Unlit: No Line Suite Room and Single Room DisplayConnecting Room Display When the Console dials a master station, the DSS keys and lamps are used. The status of the connecting room phones appear on the DSS lamps. Ringing is generated at the connecting room phones when the first DSS key or the START key is pressed. If a subsidiary phone DSS key is pressed, only the corresponding subsidiary phone will ring. A busy connecting room station will show flashing on the DSS lamp and an idle connecting room phone will show solid. If two ordinary rooms are connected, DSS key #1 will display the status of the master room, and DSS key #05 will display the status of the subsidiary connecting room. 12345678 Master Connecting Room Master Connecting Room Connecting Room M1 S2 S3 S4 M1 S2 S3 S4M1 S2 S4 DSS/BLF keys on Desk Console TN RT TRK b 3 0b2 0: RT TRK b 3 0b2 1:
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 155 Guest Room Calling – Hotel Attendant G-11 2SYS1 ASYD INDEX 78b 0Calling and Intermediate Station Number indication (Dterm and Console) 0/1 = Out/In Service (Always assign “1”.) b 1Kind of Service Class indication (Dterm) 0/1 = Out/In Service (Always assign “1”.) b 2Not used b 3Station Number with Name Display 0/1 = Out/In Service b 4Not used b 5Name Display Service 0/1 = Out/In Service b 6Not used b 7 3SYS1 ASYD INDEX 161b 0Don’t Disturb Override key on Console 0/1 = Out/In Service b 1Message Waiting Lamp in Service 0/1 = Out/In Service b 2Language Service 0/1 = Out/In Service b 3Split Hold Service 0/1 = Out/In Service b 4Not used b 5DSS (Direct Station Section) Keys 0/1 = Out/In Service b 6Timing Start using “#” Code 0/1 = Ineffective/Effective b 7Timing Start using “*” Code 0/1 = Ineffective/Effective 4AHSY INDEX 185b 0Not used b 1Suite Room/Connecting Room Status Display 0/1 = Out/In Service b 2 Not used b 3 b4 b5 b6 b7 STEP CMND BIT EXPLANATION
NEAX2400 IMX Hotel Feature Programming Manual Page 156ND-70284 (E), Issue 2 G-11 Guest Room Calling – Hotel Attendant STEP CMND BIT EXPLANATION 5AHSY INDEX 188b 0 Processing for Suite Room Station/Connecting Room Station Busy b 1 b0 00= Busy Tone 0 1 = An idle station within the room is called 1 0 = The call is transferred to the Console if the caller is not the console operator. b 1 b2Fixed Data b 3 b4Not used b 5 When a call terminates to the Double Room Suite 0 = All stations ring simultaneously 1 = Alternately between Master Suite and Slave Suite b 6Fixed Data b 7Suite Room in Service 0/1 = Out/In Service