NEC Neax 2400 Imx Hotel Feature Programming Manual

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 227
Split Access S-17
S-17 Split Access
General Description
This feature allows stations which are differentiated by Guest/Administration data, CLASS OF SERVICE –
INDIVIDUAL [C-15] data (Service Feature Class, Telephone Equipment Class, Route Restriction Class) or Day/
Night information to dial the same access codes but access different service features or trunk routes.
Operating Procedure
System data programming is performed from the MAT.
Service Conditions
1. TOLL RESTRICTION – 3/6 DIGIT [T-7] must be assigned for guest and Administration stations
individually from the MAT.
2. Attendant-assisted calls for guest stations can be provided on a delay or non-delay basis (refer to NON-
DELAY OPERATION [N-3]). If delay service is required, connection to the guest must be ended prior to
establishing the outside call.
3. Day/Night change is to be made either by the NITE key on the Hotel Console or the Day/Night assignment
command (ADNR) for hotel service. This selection is to be made on a system basis. To change Day/Night
mode, the Hotel Console must be used.
Assignment Procedure
When the Numbering Plan Table is used in common for both Administration Stations and Guest Stations:
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX 
160b
0Hotel Feature required (Fixed Data)
b
1Hotel Service kind (Fixed Data)
b
2Length of Room Status Memory
0/1 = 8 byte/24 byte
b
3Pattern of Key Arrangement on Hotel Console
(Refer to Table 4) (Usually, 00)
b
4
b5Guest Name Service 
0/1 = Out/In Service
b
6Numbering Plan Data Table of Guest Station and Administration Station
0/1 = Separate/Common
b
7Fixed “0”
STEP CMND EXPLANATION
2 AANP Assign minimum necessary number of digits for the first number.
3AASPAssign Access Code.
(SRV = SSC, SID = 57 (Split Access))
4 ASPS With respect to the access code assigned by AASP, assign data on each Station Group. 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 228ND-70284 (E), Issue 2
S-17 Split Access
When the Numbering Plan Table is used in common for both Administration Stations and Guest Stations: 
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX 
160b
0Hotel Feature required (Fixed Data)
b
1Hotel Service kind (Fixed Data)
b
2Length of Room Status Memory
0/1 = 8 byte/24 byte
b
3Pattern of Key Arrangement on Hotel Console
(Refer to Table 4) (Usually, 00)
b
4
b5Guest Name Service 
0/1 = Out/In Service
b
6Numbering Plan Data Table of Guest Station and Administration Station
0/1 = Separate/Common
b
7Fixed “0”
STEP CMND EXPLANATION
2 AANP For Administration stations, assign minimum necessary number of digits for the first number.
3 AGNP For Guest Stations, assign minimum necessary number of digits for the first number.
4AASPAssign Administration stations, assign Access Code.
SRV = SSC, SID = 57 (Split Access)
5AGSPFor Guest stations, assign Access Code.
SRV = SSC, SID = 57 (Split Access)
6 ASPS With respect to the access code assigned by AASP and AGSP, assign data on each Station Group. 
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 229
Screening (Split Hold) S-32
S-32 Screening (Split Hold)
General Description
This feature provides the Attendant with a special SCRN key which lets them selectively extend calls which require
SCREENING, and process other calls while waiting for the called station to answer. This is especially helpful when
the Attendant is responding to a VIP call which requires special handling, but must also enter other loops because
other calls require attention.
Operating Procedure
To operate from the Console:
Service Conditions
1. This feature is available for incoming trunk calls.
2. SCREENING and ATTENDANT LOOP RELEASE [A-6] can be provided together.
Assignment Procedure
Step Action Result
1 Answer an incoming call.
2 Dial the desired guest room number. Hear ringback tone.
3Press the SCRN key.
Process other calls as required.The RING and HOLD lamps for that incoming loop 
illuminate
4 The guest answers.The ANSWER and HOLD lamps flash; the RING 
lamp is extinguished. The guest hears music or an 
announcement until the Attendant returns to the call.
5The attendant presses the loop key to respond 
to the guest and announce the call.
6 The attendant presses RELEASE.
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX 
160b
0Hotel Feature required (Fixed Data)
b
1Hotel Service kind (Fixed Data)
b
2Length of Room Status Memory 
0/1 = 8 byte/24 byte
b
3Pattern of Key Arrangement on Hotel Console
(Refer to Table 4) (Usually, 00)
b
4
b5Guest Name Service 
0/1 = Out/In Service
b
6Numbering Plan Data Table of Guest Station and Administration Station
0/1 = Separate/Common
b
7Fixed “0” 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 230ND-70284 (E), Issue 2
S-32 Screening (Split Hold)
2SYS1
ASYD
INDEX 
161b
0Don’t Disturb Override key on Console
0/1 = Out/In Service
b
1Message Waiting Lamp in Service
0/1 = Out/In Service
b
2Language Service
0/1 = Out/In Service
b
3Split Hold Service
0/1 = Out/In Service
b
4Not used
b
5DSS (Direct Station Section) Keys on Console
0/1 = Out/In service
b
6Timing Start using “#” Code
0/1 = Ineffective/Effective
b
7Timing Start using “*” Code
0/1 = Ineffective/Effective STEP CMND BIT EXPLANATION 
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 231
Service Call Routing S-49
S-49 Service Call Routing
General Description
The SERVICE CALL ROUTING feature allows several extensions to be assigned the same number with different
terminations by differentiating between a main building and annex, or between floor numbers. This makes it
possible to set up service stations that are assigned the same number at several places in the hotel.
Operating Procedure
To call a service station:
Service Conditions
1. This service may be used for the following number of buildings and floors:
Buildings: Maximum of 4
Floors: Floor 1 to 127 and basement 1 to 127 for each building.
2. The maximum number of 16 access code numbers can be assigned. Each access code can have multiple
terminations based on building and floor location.
Assignment Procedure 
Action Result
Dial the feature access code for the required 
service.The call terminates to the service station assigned 
beforehand, according to building and floor.
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX 
165b
0Port Number of connecting the Hotel Printer Command Service
b
2b1b0b2b1b0
0 0 0 = Port 0 0 1 1 = Port 3
0 0 1 = Port 1 1 0 0 = Port 4
0 1 0 = Port 2 1 0 1 = Port 5
110= Port 6
111= Port 7 b
1
b2
b3Hotel Printer Command Service
0/1 = Not Required/Required
b
4Automatic Wake-Up – Hotel Attendant Assistant
0/1 = Out/In Service
b
5Wake-Up Guest Station Priority Service
 0/1 = Not Provided/Provided
b
6Wake-Up information printout
b
7Floor Service
0/1 = Out/In Service
STEP CMND EXPLANATION
2 AGSP SID 56 No: 0 – 15
3 AGST Assign Floor, Annex, Ground/Underground.
4 ASPF Define floor service “No:” from AGSP. 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 232ND-70284 (E), Issue 2
S-74 Secretarial Service – Guest Station
S-74  Secretarial Service – Guest Station
General Description
This feature allows the Console to temporarily set two or more guest stations to operate in a boss/secretary
arrangement. All calls to the boss are diverted to the secretary. The secretary may screen the calls and then transfer
the call to the boss or just take messages.
Operating Procedure
To set SECRETARIAL SERVICE – GUEST STATION from the Hotel Console:
Note:
When multiple boss’ stations are set for one secretary station, repeat Steps 2 and 3 above. The display shows 1:N. Step Action Result
1
Press the SCS 
(Secretary Service) 
key.The following is displayed at the Console:
2Dial the secretary’s 
station number.The display changes to show the secretary’s station number:
3Press the ENTER key.The display changes as follows:
4Dial the boss’ station 
number.The display changes to show the boss’ station number:
5Press the ENTER key.The display changes as follows:
6Press the EXIT key.
HH:MM    BOSS-SECRETARY ENT
HH:MM    BOSS-SECRETARY ENT
XXXX
HH:MM           SEC:XXXX BOS:
NEW
HH:MM           SEC:XXXX BOS:
NEW
XXXX
HH:MM           SEC:XXXX BOS:           XXXX
                            1:1 OK 
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 233
Secretarial Service – Guest Station S-74
Operating Procedure (cont’d)

To cancel SECRETARIAL SERVICE – GUEST STATION from the Hotel Console:

To call the Secretary Station from the Boss’ Station:
Step Action Result
1
Press the SCR key.The following is displayed at the Hotel Console:
2Dials the secretary’s 
station number.The display changes to display the secretary’s station number:
3Press the ENTER key.The display changes as follows:
4Press the ENTER key.The display changes as follows:
5Press the EXIT key.
Step Action Result
1
Boss’ station lifts the handset. Boss’ Station receives Dial Tone.
2Boss’ Station dials the access code of 
secretarial service.Boss’ Station receives Ring Back Tone.
Secretary Station is ringing.
3Secretary Station lifts the handset to answer 
the call.Boss’ Station and Secretary station talk with each 
other.
4Boss’ Station or Secretary Station replaces the 
handset.The call is released.
HH:MM    BOSS-SECRETARY CLR.
HH:MM    BOSS-SECRETARY CLR.
XXXX
HH:MM           SEC:XXXX BOS:           XXXX
                                   1:1 
HH:MM    BOSS-SECRETARY CLR. 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 234ND-70284 (E), Issue 2
S-74 Secretarial Service – Guest Station
Operating Procedure (cont’d)
To call the Boss’ Station from the Secretary Station:
Note:
When more than one Boss’ Station are set, dial the Station number of each Boss after dialing access code.

To transfer an incoming call from the secretary to boss:
Service Conditions
1. AUTOMATIC WAKE-UP [A-10] and VIP WAKE-UP calls go to the boss station, not to the secretarys
station.
2. The Console Check-In/Checkout keys are replaced by the Secretary Service Set and Secretary Service
Reset keys (depending on system data).
Figure 14  Check-In/Checkout Keys Replaced by Secretary Service Set/Reset (SCS, SCR) 
3. The attendant is unable to originate a call directly to the boss.
4. Only guest can be assigned this feature.
5. Setting of secretarial service can be performed via the PMS terminal.
6. The Boss and Secretary’s stations can call each other even if “DO NOT DISTURB” [D-11] is set. If the
secretary has DND set, calls directed to the Boss follow DND programming in ASYD.
7. The secretary can dial a Busy Out code at anytime, and all calls directed to the boss’ station ring at the
Boss’ Station. The secretary must dial the Busy Out Cancel code to begin receiving the Boss calls.
8. Multiple Boss’ Stations can be set for a Secretary’s Station. (The number of boss’ stations is not limited.)
Step Action Result
1
Secretary Station lifts the handset. Secretary station receives Dial Tone.
2Secretary Station dials the access code of 
secretarial service. 
(Note)
Secretary Station receives Ring Back Tone.
Boss’ Station is ringing.
3Boss’ Station lifts the handset to answer the 
call.Boss’ Station and Secretary Station talk with each 
other.
4Boss’ Station or Secretary Station replaces the 
handset.The call is released.
Step Action Result
1
The secretary receives an incoming call for the 
boss.The secretary switchhook flashes and dials the transfer 
access code. If only one boss has been assigned, the 
call is transferred.
2
If two or more bosses have been assigned, the 
secretary dials the specific boss’ station 
number.
WKUP DND MW RCCHK
IN
CHK
OUTAU D
RC
WKUP DND MWSTS
SET
RESET
WKUP DND MW RC AUD
RC
WKUP DND MWSTS
SET
RESET
SCS
SCR 
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 235
Secretarial Service – Guest Station S-74
Service Conditions (cont’d)
9. An incoming call to the Boss’ Station is automatically transferred to the secretary’s station. If the
secretary’s station is busy, the caller hears the busy tone. If the secretary has Call Forward – Busy set, the
call rings at the CFW – Busy destination.
Assignment Procedure 
STEP CMND EXPLANATION
1AANP
or
AGNPAssign the minimum necessary number of digits for the first number of the Boss-Secretary Call Access 
Code.
2AASP
or
AGSPAssign the Boss-Secretary Call Access Code.
SID = 36, STATE = 34
SID = 36, STATE = 35 Busy Out Set
SID = 36, STATE = 36 Busy Out Cancel 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 236ND-70284 (E), Issue 2
S-75 Suite Room Service
S-75 Suite Room Service
General Description
The SUITE ROOM SERVICE feature allows up to four analog stations to serve one suite room. Each telephone will
have its own station number. One station is designated as the primary station. When the primary station is called,
any secondary station in the suite may answer.
Operating Procedure
To answer a call:
To originate a call:
Service Conditions
1. Each of the telephones in a suite is given an independent station number. One of these is assigned as the
primary station, the others are regarded as secondary to the primary.
2. The primary station number can either be the actual station number of the telephone assigned as the
primary telephone, or a phantom number given to the suite room.
3. The maximum number of analog telephone circuits that can be accommodated in a suite is four circuits.
4. For secondary stations, either of the following procedures can be selected on a system-wide basis:
a.) A secondary station in the suite may be dialed directly. Only the secondary station will ring and
only the secondary station may answer.
b.) Secondary station may only be rung from the Console or Special Administration D
term.
5. The primary station may originate a call independently.
6. If the primary station is busy, an incoming call to the primary will, depending on system data, allow one
of the following:
a.) Ring idle secondary stations.
b.) The caller hears busy tone.
c.) The call is transferred to the Console.
Action Result
When a call is directed to the primary station, all telephones in the 
suite room ring simultaneously. The call is connected to the 
telephone that answers first.The other telephones stop ringing.
Action Result
Each of the telephones in the suite room can originate a call 
independently.
Single Suite Room
201 202 203 204
PILOT NO 200
:Primary Station
: Secondary Station