NEC Neax 2400 Imx Hotel Feature Programming Manual

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 27
Automatic Wake-Up DtermA-10D
A-10D Automatic Wake-Up Dterm 
General Description
This service feature allows the system to be programmed to automatically call guest rooms at specified times. Upon
answering, the guest is connected to a recorded announcement or music source. A printout of unanswered, blocked,
or busy wake-up attempts for guest rooms is provided at the Hotel printer. This feature can be activated from the
guest room D
terms.
Operating Procedure
To set AUTOMATIC WAKE-UP from a guest room Dterm (24-hour time only):
a.) With separate set and cancel codes:
StepActionResult
1 Lift the handset or press the SPKR key. Receive dial tone.
2 Dial WAKE-UP code.Hear special dial tone. The LCD displays:
3Dial desired time of AUTOMATIC 
WAKE-UP.Hear service set tone. The LCD displays:
4 Hang up.If the AUTOMATIC WAKE-UP time steady display is 
available by system data, the following will display:
                      WAKE UP                    SET
                  (Time and Date)
                                                            >>>
                      XX:XX SET
                   (Time and Date)
                                                            >>> 
XX:XX
                   (Time and Date)
                                                            >>>  
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 28ND-70284 (E), Issue 2
A-10D Automatic Wake-Up Dterm
Operating Procedure (cont’d)
b.) When set and cancel codes are the same:
To cancel AUTOMATIC WAKE-UP from a guest room Dterm (24-hour time only):
a.) With separate set and cancel codes:
b.) When set and cancel codes are the same:
StepActionResult
1
Lift the handset or press the SPKR key. Receive dial tone.
2Dial WAKE-UP code.Hear Special Dial Tone.
3Dial desired time of AUTOMATIC 
WAKE-UP.Hear service set tone. The LCD displays:
4Hang up.If the AUTOMATIC WAKE-UP time steady display is 
available by system data, the following will display:
StepActionResult
1
Lift the handset or press the SPKR key. Receive dial tone.
2Dial CANCEL AUTOMATIC WAKE-
UP code.Hear service set tone. The LCD displays:
3Hang up.
StepActionResult
1
Lift the handset or press the SPKR key. Receive dial tone.
2Dial WAKE-UP code. Hear special dial tone.
3Dial the digit “3”.Hear service set tone. The LCD displays:
4Hang up.
                      WAKE UP                    SET
                  (Time and Date)
                                                            >>>
                      XX:XX SET
                   (Time and Date)
                                                            >>> 
XX:XX
                   (Time and Date)
                                                            >>> 
                       WAKE UP                  CNCL
                   (Time and Date)
                                                            >>> 
                       WAKE UP                  CNCL
                   (Time and Date)
                                                            >>>  
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 29
Automatic Wake-Up DtermA-10D
Service Conditions
1. From the guest room Dterm, set AUTOMATIC WAKE-UP using 24-hour time only.
2. When AUTOMATIC WAKE-UP is executed, the LCD will display:
3. When the D
term answers the wake-up call, “WAKE UP” display will remain.
4. The maximum number of stations that can set the same wake-up time can be assigned as one of the
following: 64, 128, 256, 512 stations per LP (Local Partition) depending on System Data programming.
If the number of stations reaches the assigned maximum stations, the next attempt to set an AUTOMATIC
WAKE-UP call at the same wake-up time is automatically set 5 minutes earlier than the appointed time.
Note 1:
The ability to process this expanded number of calls is based on traffic and station distribution in the system.
Note 2:
Variable timing can be assigned in system data. The timing must be a multiple of five minutes (such as 5, 10, or 15
minutes) earlier.
5. All AUTOMATIC WAKE-UP times are to be set at five-minute intervals.
Example:
7:50 AM = 0750
7:55 AM = 0755
8:00 AM = 0800
3:00 PM = 1500
3:55 PM = 1555
Note:
Wake-Up Time set from a station will be rounded to the nearest multiple of five.
6. If Wake-Up announcement is used, this feature requires one of the following hardware alternatives:
a.) Central Office Trunk (COT) or 2W E&M trunk and an announcement machine.
b.) Digital Announcement Trunk (DAT).
7. This feature provides three additional AUTOMATIC WAKE-UP attempts at fixed three-minute intervals.
If the called party is not reached (i.e., no answer, busy, blocked, or locked-out) after a total of four
attempts, the results will automatically print out at the hotel printer. The number of retries for a no-answer
or busy condition is determined by system data, up to a maximum of three retries.
8. Ringing duration for AUTOMATIC WAKE-UP is controlled by SYS1, ASYD, INDEX 139, the Call
Forward, No Answer timer.
9. AUTOMATIC WAKE-UP overrides DO NOT DISTURB [D-11].
10. AUTOMATIC WAKE-UP messages can be arranged for headstart operation. Refer to the WAKE-UP
ANNOUNCEMENT – HEADSTART [W-2] feature description for details.
11. If WAKE-UP ANNOUNCEMENT – HEADSTART [W-2] is not required, announcements can be
arranged either as continuous recordings (last party disconnects) or to automatically disconnect after 30
seconds. An engineering traffic study is required to determine the number of interface trunks needed to
accommodate each recording channel.
Time to be set by keypad operation Time to be set by system
xx:x1 ~ xx:x4 xx:x0
xx:x6 ~ xx:x9 xx:x5
                        WAKE UP                  
                   (Time and Date)
                                                            >>>  
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 30ND-70284 (E), Issue 2
A-10D Automatic Wake-Up Dterm
Service Conditions (cont’d)
12. When AUTOMATIC WAKE-UP is set from the Administration Station, Front Desk Terminal, or
Console, the LED for AUTOMATIC WAKE-UP on the guest room Dterm illuminates. If the
AUTOMATIC WAKE-UP time steady display is available, the following will display:
13. If PMS Language Selection is used, AUTOMATIC WAKE-UP announcements can be provided
according to a guest’s language.
14. If all announcement trunks are busy, music will be provided for AUTOMATIC WAKE-UP. Music is
provided by the NEAX2400 IMX MUSIC ON HOLD [M-1] source.
15. For guest stations, a confirmation announcement can be provided instead of service set tone for
AUTOMATIC WAKE-UP setting and cancelling operations.
16. AUTOMATIC WAKE-UP entry and result information is reported, as required, to the PMS and
NEAX2400 IMX hotel printer for continuous update.
17. A maximum of six digits can be used for the identification code. Use of an ID code is not mandatory, and
is left to the customer’s discretion.
18. It is possible to use the same access code for both AUTOMATIC WAKE-UP set and cancel. For example,
*1 may be assigned the AUTOMATIC WAKE-UP set and cancel access code. The system will recognize
*1 and wait for the next digit. If 0, 1, or 2 is dialed, then a time is being set. If the 3 is dialed, this is an
AUTOMATIC WAKE-UP cancel.
Example:
*1 0800 8:00 AM  wake-up set
*1 1000 10:00 AM  wake-up set
*1 2100 9:00 PM  wake-up set
*1 3 wake-up cancel
19. As a system option, once AUTOMATIC WAKE-UP has been set from a guest station, only that guest
station is allowed to cancel or change the WAKE-UP service. This option is determined by system data
(Wake-Up Guest Station Priority Service).
20. These same conditions are applicable to WAKE-UP ANNOUNCEMENT – HEADSTART [W-2].
21. AUTOMATIC WAKE-UP [A-10] and WAKE-UP ANNOUNCEMENT – HEADSTART [W-2]
procedures remain the same.
22. For Distinctive Ringing of AUTOMATIC WAKE-UP, C.O. Line Incoming Connection is used.
23. When several services are set at the same time, services are displayed according to the following order of
priority:
1. AUTOMATIC WAKE-UP - D
term[A-10D]
2. 2ND WAKEUP CALL – SAME GUEST STATION  [S-128]
3. MESSAGE WAITING  [M-6]
4. DO NOT DISTURB - D
term[D-11D]
5. ROOM CUTOFF [R-9]
24. AUTOMATIC WAKE-UP is not activated for the guest station which has been set DO NOT DISTURB -
D
term by using the DND key of a Dterm Series E. XX:XX
                   (Time and Date)
                                                            >>>  
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 31
Automatic Wake-Up DtermA-10D
Service Conditions (cont’d)
Example:
a.) When setting DO NOT DISTURB – Dterm only:
b.) When setting DO NOT DISTURB – D
term and AUTOMATIC WAKE-UP – Dterm:
c.) When setting DO NOT DISTURB – D
term, AUTOMATIC WAKE-UP – Dterm and MESSAGE
WAITING:
d.) When setting DO NOT DISTURB – D
term, AUTOMATIC WAKE-UP – Dterm, MESSAGE
WAITING and 2ND WAKEUP CALL – SAME GUEST STATION (MW lamp illuminates):
In case of the MESSAGE WAITING lower display (MW lamp illuminates):
Note:
On the upper LCD, AUTOMATIC WAKE-UP - Dterm, 2ND WAKE-UP CALL - SAME GUEST STATION, DO NOT
DISTURB - Dterm, and ROOM CUTOFF are displayed in order of priority.
DD
                   (Time and Date)
                                                             >>> 
Lamp A Lamp B Lamp C Lamp D
Lit
                       XX:XX  DD
                   (Time and Date)
                                                             >>> Wake-Up Time
Lamp A Lamp B Lamp C Lamp D
Lit Lit
                       XX:XX  DD                  MW
                   (Time and Date)
                                                             >>> 
Lamp A Lamp B Lamp C Lamp DWake-Up Time
Lit Lit Lit
                   XX:XX  YY:YY               MW
                         (Time and Date)
                                                             >>> 
Lamp A Lamp B Lamp C Lamp DWake-Up Time Second Wake-Up Time
Lit Lit Flashing
                   XX:XX  YY:YY                   DD
                   (Time and Date)
                                                             >>> 
Lamp A Lamp B Lamp C Lamp D
Lit Lit Flashing 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 32ND-70284 (E), Issue 2
A-10D Automatic Wake-Up Dterm
Service Conditions (cont’d)
e.) When setting DO NOT DISTURB – Dterm, AUTOMATIC WAKE-UP – Dterm, MESSAGE
WAITING, 2ND WAKEUP CALL – SAME GUEST STATION and ROOM CUTOFF (the MW
lamp illuminates):
f.) When going on-hook at the status of “e” after AUTOMATIC WAKE-UP – D
term is activated (the
MW lamp illuminates):
g.) When cancelling 2ND WAKEUP CALL – SAME GUEST STATION at the status “e” (the MW
lamp illuminates):
25. Maximum number of stations per LP that can be set for a single AUTOMATIC WAKE-UP time is
determined by the system data.                  
                  
                                                        
Lamp A Lamp B Lamp C Lamp D                   XX:XX  YY:YY               MW
                   (Time and Date)
                                                             >>> Wake-Up Time Second Wake-Up Time
Lit Lit FlashingLit
                    YY:YY  DD RC              MW
                         (Time and Date)
                                                             >>> 
Lamp A Lamp B Lamp C Lamp DSecond Wake-Up Time
Lit Lit      LitLit
                    XX:XX  DD RC              MW
                         (Time and Date)
                                                             >>> 
Lamp A Lamp B Lamp C Lamp DWake-Up Time
Lit Lit      LitLit 
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 33
Automatic Wake-Up DtermA-10D
Assignment Procedure
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX 
161b
0Don’t Disturb Override key on Console
0/1 = Out/In Service
b
1Message Waiting Service
0/1 = Out/In Service
b
2Language Service
0/1 = Out/In Service
b
3Split Hold Service
0/1 = Out/In Service
b
4Not used
b
5DSS (Direct Station Section) Key on Console
0/1 = Ineffective/Effective
b
6Timing Start using “#” Code
0/1 = Ineffective/Effective
b
7Timing Start using “*” Code
0/1 = Ineffective/Effective
2SYS1
ASYD
INDEX 
162b
0Destination of connection when a connection between guest stations is restricted.
b
1
b2Destination of connection when Room Cutoff is assigned.
b
3
b4Destination of connection when Do Not Disturb is assigned.
b
5
b6Assignment of Answering Tone to Automatic Wake-Up Call
Tone to be given when a wake-up call is answered
b
7
b1b0b1b0
0 0 = ROT 1 0 = Announcement
01= ATT 11=–
b3b2b3b2
0 0 =  ROT 1 0 = Announcement
01= ATT 11=–
b5b4b5b4
0 0 =  ROT 1 0 = Announcement
01= ATT 11=–
b7b6b7b6
0 0 =  Music on Hold 1 0 = –
0 1 =  Announcement 1 1 = – 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 34ND-70284 (E), Issue 2
A-10D Automatic Wake-Up Dterm
3SYS1
ASYD
INDEX
163b
0Overtime Call timer.
b1
b2Overtime Call
0/1 = Out/In Service
b
3Overtime Call indication
0/1 = On Console/Hotel Printer
b
4Step Call from Guest Station is allowed
0/1 = Out/In Service
b
5Tone type for Maid Dialing
b
6
b7Start time of Automatic Wake-Up Call
0/1: On time/5 min. before
4SYS1
ASYD
INDEX 
164b
0Number of Digits of all Hotel ID Code
b
1
b2
b3
ID Code for setting/cancelling Maid Status
0/1 = Not Required/Required
Note:
If the data of Bit 3 or Bit 7 is 1, Bits 0, 1, 2 of INDEX 164 must be enabled for the
number of digits.
b
4Number of Digits of Group Code (PMS option)
b
5
b6
b7
ID Code to be entered when setting or cancelling Automatic Wake-Up Call from a 
Special Administration Station      
0/1 = Not Required/Required
Note:
If the data of Bit 3 or Bit 7 is 1, Bits 0, 1, 2 of INDEX 164 must be enabled for the
number of digits. STEP CMND BIT EXPLANATION
b1b0b1b0
0 0 = 3 0 min. 1 0 = 90 min.
0 1 =  60 min. 1 1 = 120 min.
b6b5b6b5
00= SST 10=Music on Hold
0 1 =  Announcement 1 1 = Music on Hold
b2b1b0b2b1b00 0 0  = Not used 1 0 0 = 4 digits
0 0 1  = 1 digit 1 0 1 = 5 digits
0 1 0  = 2 digits 1 1 0 = 6 digits
0 1 1  = 3 digits 1 1 1 =  Not used
b6b5b4b6b5b4
0 0 0 = Not used 1 0 0 = 4 digits
0 0 1  = 1  digit 1 0 1  = 5  digits
0 1 0 = 2 digits 1 1 0 = 6 digits
0 1 1 = 3 digits 1 1 1 = Not used 
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 35
Automatic Wake-Up DtermA-10D
5SYS1
ASYD
INDEX 
165b
0Port Number of connecting the Hotel Printer Command Service
b
1
b2
b3Hotel Printer Command Service
0/1 = Not Required/Required
b
4Automatic Wake-Up – Hotel Attendant Assistant 
0/1 = Out/In Service
b
5Wake-Up Guest Station Priority Service
 0/1 = Not Provided/Provided
b
6Wake-Up information (time, station number, etc.) printout
0/1 = Out/In Service
b
7Floor Service
0/1 = Out/In Service
6SYS1
ASYD
INDEX 
169b
0Miscellaneous Timer Counter (MTC) is to be assigned 0 a value from 0 Hex, (0-15)
Announcement trunk release timer to reset the announcement. Available only with single 
connection. 2 sec. MTC (If MTC = 0 Hex: 30 sec.) b
1
b2
b3
b4
Assign data specifying how many minutes earlier the wake-up time for the 
overflowed stations (more than 500/LP). 5 min x N Hex. b5
b6
b7
7SYS1
ASYD
INDEX 
171b
0
This data designates how many times retry is allowed when Room Data image transfer 
fails (Usually, 10 Hex.)  b
1
b2
b3
b4
b5
b6
b7Fixed “0” STEP CMND BIT EXPLANATION
b2b1b0b2b1b0
0 0 0 = Port 0 0 1 1 = Port 3
0 0 1 =  Port 1 1 1 0 = Port 4
0 1 0 =  Port 2 1 0 1 = Port 5
110 =Port 6
111 =Port 7 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 36ND-70284 (E), Issue 2
A-10D Automatic Wake-Up Dterm
8AHSY
INDEX
77b
0LCD Indication of Wake-Up time on the Dterm
0/1 = -/Remains lit
b
1LCD Indication of “DD” (Do Not Disturb) on the Dterm
0/1 = -/Remains lit
b
2LCD Indication of “RC” (Room Cutoff) on the Dterm
0/1 = -/Remains lit
b
3LCD Indication of 2nd Wake-Up time on the Dterm
0/1 = -/Remains lit
b
4
Not used b5
b6
b7
9AHSY
INDEX 
100
(Note)b
0Number of times of Wake-Up Answer Retry
b
1
b2Number of characters of language information display
0/1 = 4 characters/2 characters
b
3Restriction for hooking when a guest station has originated an outgoing C.O. line call.
0/1 = Not Required/Required
b
4
Type of STA for Overtime Call

00:- 10: Administration STA only
01: Guest STA only 11: Both (Administration and Guest STA)

00: Both (Adm. and Gst. STA)10: Adm. STA only
01: Gst. STA only 11: Both (Adm. and Gst. STA) b
5
b6
Overtime Call when a station user places a C.O. trunk call
0 = Administration and Guest go to Console
1 = Guest only goes to Console
b
7
Key that means the P.M. in a case where Wake-Up time is set by the 12-hour system 
(for Automatic Wake-Up Service).
0/1 = 
*Key/#Key
Note:
This entry will be the number of times the Wake-Up Call is attempted before AHSY, INDEX 142 takes effect. STEP CMND BIT EXPLANATION
b1b00 0  = No Answer Retry 0 time
0 1  = No Answer Retry 1 time
1 0  = No Answer Retry 2 times
1 1  = No Answer Retry 3 times