NEC Neax 2400 Imx Hotel Feature Programming Manual
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NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 87 Connecting Room Service C-72 5AHSY INDEX 189b 0 Not used b 1 b2 b3 b4 b5 Suite Room Individual Station Calling 0 = A Suite Room individual station can be called from a Guest Station, Administration Station, and Console. 1 = A Suite Room individual station can be called from a Special Administration Station and Console. b 6 Ringing at time of general calling in the Connecting Room or Suite Room stations 0 = Ringing all stations 1 = Ringing the station in the main room for the Connecting Room; ringing the Master station for a Suite Room b 7 Number to be dialed for a general calling of the stations in the Suite Room 0 = Master Station Number or Pilot (Phantom) Number 1 = Only Pilot (Phantom) Number STEP CMND BIT EXPLANATION
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NEAX2400 IMX Hotel Feature Programming Manual Page 88ND-70284 (E), Issue 2 C-147 Call Information Display C-147 Call Information Display General Description This feature allows the following information to be displayed on the guest room Dterms LCD. Dterm may be used for guest stations. Calling/Called Station AUTOMATIC WAKE-UP – D term[A-10D] ALERT SERVICE [A-57] DO NOT DISTURB – D term[D-11D] DIRECT DATA ENTRY – STATION [D-107] MESSAGE WAITING [M-6] MAID STATUS [M-22] ROOM CUTOFF [R-9] 2ND WAKE-UP CALL – SAME GUEST STATION [S-128] Operating Procedure 1. Calling/Called Station Display a.) During a call with another guest station in progress: b.) During a call with Administration Station in progress: c.) During a call with the Console in progress: d.) During a a call through Central Office in progress: - OR - XXXX (Time and Date) >>> ADM XXXX (Time and Date) >>> A 6 digit station displays as AMXXXXXX OPR (Time and Date) >>> HH:MM DDD X (Time and Date) >>> HH:MM indicates lapsed time, X indicates trunk type (1-3 digits) HH:MM FX X (Time and Date) >>> HH:MM WATS X (Time and Date) >>>
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NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 89 Call Information Display C-147 Operating Procedure (cont’d) e.) During a call through Tie line in progress: - OR - 2. For other display services, see each service feature description. Service Conditions 1. When the guest name two-line display is provided by the system parameters, the time display (lower line) disappears during a call. 2. When originating a call using the ISDN terminal, the charging information is not displayed. Assignment Procedure Related Commands: AGCL, AGS STEP CMND EXPLANATION 1 AGSTAssign Guest Station Data (Hotel System) TEC = 12/18, Room Class = 15 (Guest Station) STEP CMND BIT EXPLANATION 2AHSY INDEX 77Assign Hotel System Parameters b 0LCD Indication of Wake Up time on the Dterm 0/1 = -/Remains lit b 1LCD Indication of “DD” (Do Not Disturb) on the Dterm 0/1 = -/Remains lit b 2LCD Indication of “RC” (Room Cutoff) on the Dterm 0/1 = -/Remains lit b 3LCD Indication of 2nd Wake-Up time on the Dterm 0/1 = -/Remains lit b 4 Not used b5 b6 b7 STEP CMND EXPLANATION 3 AKYDAssign D term Key data FKY = 87 (Wake-Up Set) FKY = 91 (Room Cutoff Set) FKY = 89 (Do Not Disturb Set) FKY = 93 (Message Waiting Set) HH:MM TIE X (Time and Date) >>> HH:MM CCSA X (Time and Date) >>>
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NEAX2400 IMX Hotel Feature Programming Manual Page 90ND-70284 (E), Issue 2 D-11 Do Not Disturb D-11 Do Not Disturb General Description This feature allows the Console, PMS terminal, Front Desk Terminal, Special Administration Station, or Guest Station to temporarily place individual stations into a mode that blocks incoming calls. Outgoing calls may still be placed from stations in DO NOT DISTURB (DND) mode. Operating Procedure To set DO NOT DISTURB from the Console or Front Desk Terminal: To cancel DO NOT DISTURB from the Console or Front Desk Terminal:. To set DO NOT DISTURB from Special Administration Station: Step Action Result 1 Press the DND (set) key. The associated lamp illuminates. 2Dial the station number. The console displays the station number. 3Press the ENTER key. The lamp flashes to confirm that DND is set. 4Press the EXIT key. The lamp and station display are extinguished. Step Action Result 1 Press the DND (reset) key. The associated lamp illuminates. 2Dial the station number. The console displays the station number. 3Press the ENTER key. The lamp flashes to confirm that DND cancellation. 4Press the EXIT key. The lamp and station display are extinguished. Step Action Result 1 Lift handset or press the SPKR key. Receive dial tone. 2 Dial Enhanced DO NOT DISTURB access code. (If ID code is required, dial ID code upon receiving second dial tone.)Receive special tone. 3Dial the station number Receive service set tone. 4Repeat Step 3 for as many guest rooms as required.
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NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 91 Do Not Disturb D-11 General Description (cont’d) To cancel DO NOT DISTURB from Special Administration Station: To set DO NOT DISTURB from guest stations: To cancel DO NOT DISTURB from guest stations: To obtain a printout of stations in the DO NOT DISTURB state, refer to the AUDIT REPORTS [A-26] feature description. Note: For the Console and Front Desk Terminal only: If an error is made in the course of key operations, press the CLEAR key and continue from Step 2 (station dialing). When setting or cancelling DO NOT DISTURB for two or more stations at the same time, follow the above operating procedure for the first station. Perform Steps 2 and 3 for the remaining stations, then Step 4 to exit from the service mode. DIRECT SERVICE SET/RESET [D-25] is also available for this feature. Service Conditions 1. Setting and cancelling of DO NOT DISTURB is performed by key operations at the Console, PMS terminal, guest station, Special Administration Station, or Front Desk Terminal. 2. An incoming call to a station in DO NOT DISTURB mode is routed to a reorder tone connection, a “Do Not Disturb” announcement, or the Console, depending on the system data. 3. After the guest has checked out (CHECK-IN/CHECKOUT [C-23]), DO NOT DISTURB information is automatically erased. 4. A station in DO NOT DISTURB mode will be rung for AUTOMATIC WAKE-UP [A-10] service or for ALERT SERVICE [A-57]. 5. If a call to a station in DO NOT DISTURB mode is routed to the Console, the Attendant may be able to connect both stations for temporary service cancellation by pressing the DND OVER key. This aspect of the DO NOT DISTURB feature is programmable into system data. Step Action Result 1 Lift handset or press the SPKR key. Receive dial tone. 2 Dial Enhanced DO NOT DISTURB cancel code. (If ID code is required, dial ID code upon receiving second dial tone.)Receive special dial tone. 3Dial the station number. Receive confirmation tone. 4 Step Action Result 1 Lift handset. Receive dial tone. 2Dial the DND set code. Receive service set tone. 3Hang up. Step Action Result 1 Lift handset. Receive dial tone. 2Dial the DND cancel code. Receive service set tone. 3Hang up.
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NEAX2400 IMX Hotel Feature Programming Manual Page 92ND-70284 (E), Issue 2 D-11 Do Not Disturb Service Conditions (cont’d) 6. DO NOT DISTURB is provided for guest room stations only. 7. When a station in a suite sets DO NOT DISTURB, all stations in that suite are placed in the DND mode. 8. Station in DND mode can receive calls from specific trunk routes or stations through system data assignment. 9. Guest “Boss” and “Secretary” rooms override DND mode for calls between assigned stations. 10. When setting DO NOT DISTURB from Special Administration Station, no check is made to see if dialed station is in DO NOT DISTURB mode or not; subsequent DO NOT DISTURB set/cancel is accepted. 11. DO NOT DISTURB set by Special Administration Station can be canceled by guest station, and vice versa. Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 160b 0Hotel Feature required (Fixed Data) b 1Hotel Service kind (Fixed Data) b 2Length of Room Status Memory 0/1 = 8 byte/24 byte b 3Pattern of Key Arrangement on Attendant Console (Refer to Table 4) (Usually, 00) b 4 b5Guest Name Service 0/1 = Out/In Service b 6Numbering Plan Data Table of Guest and Administration stations 0/1 = Separate/Common b 7Fixed “0” 2SYS1 ASYD INDEX 161b 0Don’t Disturb Override key on Console 0/1 = Out/In Service b 1Message Waiting Service 0/1 = Out/In Service b2Language Service 0/1 = Out/In Service b3Split Hold Service 0/1 = Out/In Service b 4Not used b 5DSS (Direct Station Section) Key on Console 0/1 = Ineffective/Effective b 6Timing Start using “#” Code 0/1 = Ineffective/Effective b 7Timing Start using “*” Code 0/1 = Ineffective/Effective
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NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 93 Do Not Disturb D-11 3SYS1 ASYD INDEX 162b 0Destination of connection when a connection between guest stations is restricted. b 1 b2Destination of connection when Room Cutoff is assigned. b 3 b4Assignment of destination for Do Not Disturb. b 5 b6Tone to be given when a wake-up call is answered. b 7 4SYS1 ASYD INDEX 170b 0Room status data (b2, b1, b0) to be set at the time of Checkout Note: Do not assign other data. b 1 b2 b3 Assignment of Restriction Method in Do Not Disturb Status 0/1 = Restricted/Restriction Method according to RSC Note: If unconditional restriction is set as per the OG restriction and IC restriction information, or if OG restriction and IC restriction are set to Guest stations, the present Route Restriction Class is temporarily replaced with RSC 13–15, and whether restriction is executed or not is selected from the Restriction Table. b 4Timing Start 0/1 = Not Required/Required b 5SHF from a Guest Station while talking 0/1 = Effective (goes to ORT)/Ineffective (Goes to ATTCON) b 6 Day/Night Change of RSC 0 = Time zone changing per Day/Night Change Table (ADNR) 1 = By NIGHT key of the ATT b 7Message Registration from Hotel Processor 0/1 = Yes/No STEP CMND BIT EXPLANATION b1b0b1b00 0 = ROT 1 0 = Announcement 01=ATT 11=– b3b2b3b20 0 = ROT 1 0 = Announcement 01=ATT 11=– b5b4b5b40 0 = ROT 1 0 = Announcement 01=ATT 11=– b7b6b7b60 0 = Music On Hold 1 0 = – 0 1 = Announcement 1 1 = – b2b1b0b2b1b00 0 0 = – 0 1 0 = Cleaned 0 0 1 = To be Cleaned 0 1 1 = Ready for Occupancy Route Restriction Class (RSC)Condition 13 Room Cutoff 14 Do Not Disturb 15 Room Cutoff and Do Not Disturb
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NEAX2400 IMX Hotel Feature Programming Manual Page 94ND-70284 (E), Issue 2 D-11 Do Not Disturb 5SYS1 ASYD INDEX 172b 0Message Waiting Data transfer to/from PMS when executing the service. 0/1 = Not to be executed/To be executed b 1Message Registration b 2Do Not Disturb, Room Cutoff b 3Room Status b 4Automatic Wake up, Group Announcement b 5Room Change, Room Swap b 6Room Data Change b 7Not used 6AHSY INDEX 139b 0Not used b 1 b2MW Lamp Indication of “Do Not Disturb” 0/1 = Lights Steadily/Flashes b 3MW Lamp Indication of “Do Not Disturb” 0/1 = Not Required/Required b 4MW Lamp Indication of “Message Waiting” 0/1 = Lights Steadily/Flashes b 5MW Lamp Indication of “Message Waiting” 0/1 = Not Required/Required b 62-Line Guest Name Display on a Dterm 0/1 = Out/In Service b 7Not Used 7AHSY INDEX 266b 0Not Used b 1 b2Room Cutoff and Do Not Disturb (Feature Code = 15, Function Code = 2) b 3 Not Used b 4 b5 b6 b7 STEP CMND BIT EXPLANATION
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NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 95 Do Not Disturb D-11 8AHSY INDEX 376b 0Not usedText sent to PMS printout 0/1 = Not Required/Required If “1” is assigned to the corresponding bit, the text is output to the Hotel printer. Note: When a failure has occurred to a data link between the NEAX2400 IMX and the PMS, the pertaining error information is printed out. b 1Maid Status – Guest (Feature Code = 11) b 2Maid Status – Admin. (Feature Code = 12) b 3Message Waiting Lamp (Feature Code = 13) b 4Not used b 5Room Cutoff and Do Not Disturb (Feature Code = 15) b 6Check-In/Checkout (Feature Code = 16) b 7Room Data Image (Feature Code = 17) STEP CMND EXPLANATION 9AANP or AGNPAssigns minimum necessary number of digits for the first number of the Do Not Disturb Access Code. 10AASP or AGSPAssigns the Do Not Disturb access code. 11 ARSC When “1” has been assigned by SYS1, INDEX 170, Bit 3, assign restriction data to RSC 14 and 15. Note: Steps after ARTD are necessary only when the destination of the tone of Do Not Disturb call is designated as Announcement Machine. 12 ARTDAssign the route data of the trunk which interfaces with the announcement unit (OSGS = 2, TCL = 4 should be set). 13 ATRK Assign the trunk interfacing with the announcement unit. 14 MBTK Release the Make Busy of the trunk assigned in ATRK. 15 ARSCRelease the Call restrictions between the RSC of the station accessing the announcement unit and the route of the trunk assigned in ATRK (at RRI = 2, 3). 16 AAEDAssign the Data to the announcement unit number and the route data, etc. assigned in ATRK. Note: Assign the TK, only when M = 1. 17 AKYDFor FDT FKY = 89: Do Not Disturb Set (DDS) FKY = 90: Do Not Disturb Reset (DDR) Note: For more information on FDT, refer to [D-105]. 18 ASCRAssign RSC restriction for calling phones to called phones. Note: ASCR programming only required when SYS1, ASYD, INDEX 170, Bit 3 is assigned. STEP CMND BIT EXPLANATION For Setting: CI = N, SRV = SSC, SID = 52 For Cancelling: CI = N, SRV = SSC, SID = 53 EQP = 21, C = , R = , A = M = , RT = , TK = (Note) C = connection time: disconnected in 30 seconds/connected until caller releases the station. (= 0/1) R = RBT transmission: RBT transmission/No RBT transmission. (= 0/1) A = Call is answered directly/call is extended to an answering device. (= 0/1) M = Multiple Connection: single connection/multiple connection. (= 0/1)
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NEAX2400 IMX Hotel Feature Programming Manual Page 96ND-70284 (E), Issue 2 D-11D Do Not Disturb - Dterm D-11D Do Not Disturb - Dterm General Description This feature allows a guest room Dterm to temporarily block incoming calls. Outgoing calls may still be placed from stations in DO NOT DISTURB (DND) mode. Operating Procedure To set DO NOT DISTURB from guest room Dterms: To cancel DO NOT DISTURB from guest room Dterms: To obtain a printout of stations in DO NOT DISTURB state, refer to the AUDIT REPORTS [A-26] feature description. Service Conditions 1. Setting and cancelling of DO NOT DISTURB is performed by key operations at the guest room Dterm. 2. An incoming call to a station in DO NOT DISTURB mode is routed to a reorder tone connection, a “Do Not Disturb” announcement, or the Console, depending on the system data. 3. After the guest has checked out (CHECK-IN/CHECKOUT [C-23]), DO NOT DISTURB information is automatically cleared. 4. A station in DO NOT DISTURB mode will be rung for AUTOMATIC WAKE-UP [A-10] service or for ALERT SERVICE [A-57]. Step Action Result 1 Lift handset or press the SPKR key. Receive Dial Tone. 2Dial the DND set code.Receive Service Set Tone. The LCD displays: 3Hang up.If the DO NOT DISTURB steady display is available by system data, the following will be displayed: Step Action Result 1 Lift handset or press the SPKR key. Receive Dial Tone. 2Dial the DND cancel code.Receive Service Set Tone. The LCD displays: 3Hang up. DD SET (Time and Date) >>> DD (Time and Date) >>> DD CNCL (Time and Date) >>>