NEC Neax 2400 Imx Hotel Feature Programming Manual
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NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 107 Direct Page Connection D-23 5ARTDAssign the paging route data. (OSGS = 2, ONSG = 1, TCL = 8, L/T = 1) 6 ATRK Assign the LENS data of the Paging trunk. 7 MBTK Make idle the assigned Paging trunk. 8ASATAssign the Individual Attendant Access number. (The number is used as the paging answer code.) 9 ARSC Allow the connection between the station RSC and incoming trunk route. STEP CMND EXPLANATION
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NEAX2400 IMX Hotel Feature Programming Manual Page 108ND-70284 (E), Issue 2 D-24 Direct Paging D-24 Direct Paging General Description This feature eliminates the need for the Attendant to dial for paging access. While pressing the PG key on the Console, the Attendant is directly connected to customer-provided paging equipment. Operating Procedure To establish connections to paging equipment, press the PG key on the console and page the desired party. Service Conditions 1. Paging equipment is to be customer provided. 2. The PA-M87 (DPI: Direct Page Interface) circuit card is required. This circuit card provides an interface between the paging equipment and the NEAX2400 IMX. 3. A maximum of six consoles can be connected to the paging equipment via each DPI card. Assignment Procedure None.
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NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 109 Direct Service Set/Reset D-25 D-25 Direct Service Set/Reset General Description When the Attendant responds to guest calls via the GST or ANSWER key on the Console, or when a call is answered at the Front Desk Terminal, DIRECT SERVICE is established by pressing the associated set/reset key. Station number dialing, ENTER and EXIT operations are not required. DIRECT-SERVICE SET/RESET is available for the following: AUTOMATIC WAKE-UP [A-10] DO NOT DISTURB [D-11] MESSAGE WAITING [M-6] ROOM CUTOFF [R-9] ROOM STATUS [R-10] Operating Procedure The Attendant answers an incoming guest call via the GST or ANSWER key, or the call is answered at the Front Desk Terminal (guest information is displayed). The guest hangs up after specifying the desired services. Note: For AUTOMATIC WAKE-UP [A-10], dial required time after Step 1 and press ENTER. Service Conditions 1. SET/RESET can be established for one or all of these services simultaneously (any combination), prior to pressing the CANCL key. a.) The keys on the Attendant Console are shown in Figure 4. Figure 4 Key Pattern on the Attendant Console b.) The keys on the Desk Console (with hotel/motel add-on module) are shown in Figure 5. Figure 5 Key Pattern on the Desk Console Step Action Result 1 The Attendant presses the desired set/reset function key. (Note)The associated lamp illuminates. 2Press the CANCL key. The connection is terminated. WKUP DND MW RCCHK INAUD CHK OUTSTS WKUP DND MW RC SET RESET WUSDDSRCSMWS WURDDRRCRMWRCKOUTSTS AU DCKIN
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NEAX2400 IMX Hotel Feature Programming Manual Page 110ND-70284 (E), Issue 2 D-25 Direct Service Set/Reset Service Conditions (cont’d) 2. DIRECT SERVICE SET/RESET is available after a guest station calls the Attendant or the Front Desk Terminal, and until the attendant presses the CANCL key. The guest station is not required to remain connected for the service to be initiated. Assignment Procedure Refer to “Assignment Procedure” for DO NOT DISTURB [D-11], MESSAGE WAITING [M-6], AUTOMATIC WAKE-UP [A-10], or ROOM CUTOFF [R-9].
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NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 111 Direct Station Selection D-26 D-26 Direct Station Selection General Description Ten DIRECT STATION SELECTION (DSS) keys are provided on the Console for direct access to frequently called Administration or service stations such as restaurant, valet, maid, etc. Operating Procedure Press the loop and the desired DSS key to originate a call. Service Conditions 1. A maximum of ten keys are provided for DIRECT STATION SELECTION on each Console. 2. DSS stations are assigned via the MAT for each console individually. 3. DSS keys cannot be used in setting MESSAGE WAITING [M-6], DO NOT DISTURB [D-11], AUTOMATIC WAKE-UP [A-10], or similar services. 4. A maximum of 14 digits can be assigned per DSS key. Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 161b 0Don’t Disturb Override key on Console 0/1 = Out/In Service b 1Message Waiting Lamp in Service 0/1 = Out/In Service b 2Language Service 0/1 = Out/In Service b 3Split Hold Service 0/1 = Out/In Service b 4Not used b 5DSS (Direct Station Select) Key on the Console 0/1 = Out/In service b 6Timing Start using “#” Code 0/1 = Ineffective/Effective b 7Timing Start using “*” Code 0/1 = Ineffective/Effective STEP CMND EXPLANATION 2 ADSS Assign called station data and Console Key Number data for each Hotel Console.
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NEAX2400 IMX Hotel Feature Programming Manual Page 112ND-70284 (E), Issue 2 D-88 Directory Assistance Interface D-88 Directory Assistance Interface General Description This feature allows the Console operator to search for the station number of a guest via the PMS terminal. The Console must have a PMS terminal dedicated to directory assistance. The guests name, station number, and other information normally exchanged between the PMS and NEAX2400 IMX are entered into the PMS data base at Check-In. The PMS will inform the NEAX2400 IMX of the guests station number and that number is displayed at the Console. The attendant may now call that guest. Operating Procedure Originating calls: Terminating calls: Service Conditions 1. The DIRECTORY ASSISTANCE INTERFACE (DAI) feature requires a dedicated PMS port. The PMS port used for normal text messages (Message Waiting, Check-In/Out, etc.) cannot be used for this feature. The port dedicated for DAI may also be used for the Guest Information Display feature. 2. One DIRECTORY ASSISTANCE INTERFACE PMS port is required for up to four Consoles. Two DIRECTORY ASSISTANCE INTERFACE PMS ports are required for five or more Consoles. 3. Each directory assistance terminal must be dedicated to a Console. This information is programmed into the PMS external computer. The ability to reassign directory assistance terminals to different Consoles is a function of the PMS Directory Assistance Program. 4. If the attendant presses the keypad, the directory assistance request is invalid. 5. The data transfer between the PMS and NEAX2400 IMX is BISYNC Protocol at only 4800 or 9600 bps. The station number must be sent to the NEAX2400 IMX within 1.5 seconds of the request. Step Action Result 1 The attendant presses the LOOP key. 2The attendant enters the called partys name into the PMS terminal.The PMS terminal becomes menu-driven, executing its own programs. 3The PMS searches its database and sends the station number to the NEAX2400 IMX.Room status display comes up on the Console. 4The attendant presses the START key. Step Action Result 1 An incoming call terminates at the Console.The calling party requests to speak with a guest or administrative personnel. 2The attendant enters the called partys name into the PMS terminal.The PMS terminal becomes menu-driven, executing its own programs. 3The PMS searches its database and sends the station number to the NEAX2400 IMX.Room status display comes up on the Console. 4The attendant presses the START key. 5The attendant presses the RELEASE key. The calling party is connected to the called party.
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NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 113 Directory Assistance Interface D-88 Assignment Procedure Note: Assign INDEX 191 when five or more PMS terminals are used and Even/Odd is determined by the last digit of the Console Number. STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 190b 0 I/O = Port designation to Host Computer b 1 b2 b3 Not Used b4 b5 b6 Transmission Protocol between PBX and Host Computer b 7 2SYS1 ASYD INDEX 191 (Note)b 0I/O = Port designation to Host Computer b 1 b2 b3 Not used b4 b5 b6Transmission Protocol between PBX and Host Computer b 7 3AHSY INDEX 110b 0 Room Key Interface 0: Interface is absent (STAY/OUT is displayed) 1: Interface is present (Key status is displayed) b 1Hotel–ATT Guest Information Service 0/1 = Out/In Service b 2Not used b 3Called Number Display on the Hotel ATTCON 0/1 = Out/In Service b 4 Not used b5 b6 b7Guest Name Display–Dterm, Guest Information Display–Dterm/PMS Terminal 0/1 = Out/In Service b2b1b0b2b1b00 0 0 = Port 0 0 1 1 = Port 3 0 0 1 = Port 1 1 0 0 = Port 4 0 1 0 = Port 2 1 0 1 = Port 5 110= Port 6 111= Port 7 b7b6b7b60 0 = Out of Service 1 0 = BSC 0 1 = Level 2A1 1 = Free Wheel b2b1b0b2b1b00 0 0 = Port 0 0 1 1 = Port 3 0 0 1 = Port 1 1 0 0 = Port 4 0 1 0 = Port 2 1 0 1 = Port 5 110= Port 6 111= Port 7 b7b6b7b60 0 = Out of Service 1 0 = BSC 0 1 = Level 2A 1 1 = Free Wheel
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NEAX2400 IMX Hotel Feature Programming Manual Page 114ND-70284 (E), Issue 2 D-89 Direct Selection – Outside D-89 Direct Selection – Outside General Description Ten DIRECT STATION SELECTION (DSS) [D-26] keys are provided on the Console for direct access to frequently called outside numbers or to emergency numbers such as fire, police, or ambulance. Operating Procedure To originate a call, press LOOP key and the desired DSS key. Service Conditions 1. A maximum of ten keys are provided for DIRECT STATION SELECTION [D-26] on each console. 2. DSS outside numbers are assigned via the MAT for each console individually. 3. DSS keys cannot be used in setting MESSAGE WAITING [M-6], DO NOT DISTURB [D-11], AUTOMATIC WAKE-UP [A-10], or similar services. 4. A maximum of 14 digits can be assigned per key. 5. DIRECT STATION SELECTION [D-26] services remain intact. Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 161b 0Don’t Disturb Override key (DDO) on Console 0/1 = Out/In Service b 1Message Waiting Lamp in Service 0/1 = Out/In Service b 2Language Service 0/1 = Out/In Service b 3Split Hold Service 0/1 = Out/In Service b 4Not used b 5DSS (Direct Station Section) Keys 0/1 = Out/In Service b 6Timing Start using “#” Code 0/1 = Ineffective/Effective b 7Timing Start using “*” Code 0/1 = Ineffective/Effective STEP CMND EXPLANATION 2ADSSAssign the called-side party to be accommodated to each DSS key. DC: Called Number = 1 to 14 digits When assigning an external line party, the Trunk Access Code should be included in the “Called Number” to be assigned.
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NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 115 Dterm With Hotel Function D-105D D-105D Dterm With Hotel Function General Description This feature allows the users of 16-button or 24-button Dterm to control the following services by operating programmable line/feature keys in the same manner as the keys of the Hotel Console. Fifteen programmable feature keys are assigned to the Front Desk Terminal to provide full hospitality functionality. AUTOMATIC WAKE-UP [A-10] Set/Reset (WUS/WUR) DO NOT DISTURB [D-11] Set/Reset (DDS/DDR) ROOM CUTOFF [R-9] Set/Reset (RCS/RCR) MESSAGE WAITING [M-6] Set/Reset (MWS/MWR) CHECK-IN/CHECKOUT [C-23] (C/I/C/O) ROOM STATUS [R-10] Display (STS) AUDIT REPORTS [A-26] (AUD) Also required are the ENT (Enter), CE (Clear) and END (Exit) feature keys. Note: The RECALL key will function as an “END” key. Operating Procedure The Front Desk Terminal may be operated either in the idle condition or connected to the guest station. For DO NOT DISTURB [D-11], ROOM CUTOFF [R-9], CHECK-IN/CHECKOUT [C-23] Idle Condition: Connected to a guest station (DIRECT SERVICE SET/RESET [D-25]): Step Action Result 1 Press the specific functions set or reset key. The LCD shows the feature abbreviation. 2Enter the guest station number. 3Press the ENT key. 4Press the END key. 5Press the CE key to clear an entry such as a wrong station number. Step Action Result 1 Press the specific functions set or reset key. The LCD shows the feature abbreviation. 2Press the ENT key. 3Press the END key.
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NEAX2400 IMX Hotel Feature Programming Manual Page 116ND-70284 (E), Issue 2 D-105D Dterm With Hotel Function Operating Procedure (cont’d) For AUTOMATIC WAKE-UP [A-10] Idle Condition: Connected to a guest station: Step Action Result 1 Press the WUS or WUR key.The LCD shows the feature abbreviation. 2 Enter the WAKE-UP time in 24-hour time. (See AUTOMATIC WAKE-UP [A-10] for enhanced 12-hour time entry.) 3Enter the guest station number. 4Press the ENT key 5Press the END key. 6Press the CE key to clear an entry such as a wrong station number. Step Action Result 1 Press the WUS or WUR key.The LCD shows the feature abbreviation. 2 Enter the WAKE-UP time in 24-hour time. (See AUTOMATIC WAKE-UP [A-10] for enhanced 12-hour time entry). 3Press the ENT key. 4Press the END key. 5Press the CE key to clear an entry such as a wrong station number.