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NEC Neax 2400 Imx Hotel Feature Programming Manual

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    							NEAX2400 IMX Hotel Feature Programming Manual
    ND-70284 (E), Issue 2
    Page 247
    Timing Start T-21
    Assignment Procedure 
    STEP CMND BIT EXPLANATION
    1SYS1
    ASYD
    INDEX 
    129b
    0Register Interdigit Timer:
    Miscellaneous Timer Counter (MTC) is to be 
    assigned a value from 0 Hex to F Hex (0-15).
    The interval between dialed digits.
    Timer Value Setting is MTC 
        ×
    ×× × 2 sec.
    Note:
    When this data is 00 Hex, default
    data is automatically set to 6 sec. b
    1
    b2
    b3
    b4
    Not used b5
    b6
    b7
    2SYS1
    ASYD
    INDEX 
    161b
    0Don’t Disturb Override key on Console
    0/1 = Out/In Service
    b
    1Message Waiting Lamp in Service
    0/1 = Out/In Service
    b
    2Language Service
    0/1 = Out/In Service
    b
    3Split Hold Service
    0/1 = Out/In Service
    b
    4Not used
    b
    5DSS (Direct Station Section) Keys on Console
    0/1 = Out/In service
    b
    6Timing Start using “#” Code
    0/1 = Ineffective/Effective       (Note 1)
    b
    7Timing Start using “*” Code
    0/1 = Ineffective/Effective       (Note 1)
    ORT SEIZURE
    DIAL PULSE“3”“2” 
    						
    							NEAX2400 IMX Hotel Feature Programming Manual
    Page 248ND-70284 (E), Issue 2
    T-21 Timing Start
    Note 1:
    Do not assign “*” or “#” as last digit of feature access code. No station may use “*” or “#” in numbering.
    Note 2:
    Room Cutoff (RSC 13)
    Do Not Disturb (RSC 14)
    Room Cutoff and Do Not Disturb (RSC 15) 3SYS1
    ASYD
    INDEX 
    170b
    0Room status data (b2, b1, b0) to be set at the time of Checkout
    b
    2b1b0b2b1b0
    000= – 010 = Cleaned
    0 0 1 =  To be Cleaned 0 1 1 = Ready for Occupancy
    Do not assign other data. b
    1
    b2
    b3Restriction at the time of Do not Disturb and Room Cutoff
    0/1 = Room Status Memory/Change of RSC(Note 2)
    b
    4Timing Start
    0/1 = Not Required/Required
    b
    5SHF from a Guest Station while talking
    0/1 = Effective (goes to ORT)/Ineffective (Goes to Console)
    b
    6
    Day/Night Change of RSC
    0 = Time zone changing per Day/Night Change Table (ADNR)
    1 = By NIGHT key of the ATT
    b
    7Message Registration from Hotel Processor
    0/1: Yes/No
    STEP CMND EXPLANATION
    4AANP
    or
    AGNPAssign minimum necessary number of digits for Access Codes and Station Numbers.
    5AASP
    or
    AGSPAssign the access code for service features.
    6AAST
    or
    AGSTAssign the station number for stations. STEP CMND BIT EXPLANATION 
    						
    							NEAX2400 IMX Hotel Feature Programming Manual
    ND-70284 (E), Issue 2
    Page 249
    Voice Mail Service Via Message Center Interface (MCI) V-16
    V-16 Voice Mail Service Via Message Center Interface 
    (MCI)
    General Description
    Voice mail service is available for guest and Administration Stations through the Message Center Interface (MCI)
    in the NEAX2400 IMX Hotel System. This capability allows the integration of a customer-provided voice mail
    system, using an RS-232C interface. Guest calls are Call Forwarded – All Calls/Busy/Dont Answer to a UCD
    station port group, providing access to the voice mail system. When a voice message is received, the guest station
    message waiting lamp lights. When the guest retrieves all his messages, the lamp is turned off.
    Operating Procedure
    To send a message without operator assistance:
    To retrieve a message without operator assistance:
    To send a message with operator assistance (attendant only):
    Step Action Result
    1The guest or Administration Station sets Call 
    Forwarding – All Calls/Busy Line/Dont Answer.
    2The Administration Station or another guest station 
    calls guest station.If guest station is busy or does not answer, the 
    call is forwarded to Voice Mail.
    3 The caller leaves a message in Voice Mail.
    4Notification from Voice Mail, by MW-On 
    command, is sent to the guest station via MCI.Guest stations message waiting lamp is lit.
    Step Action Result
    1 The guest station accesses Voice Mail.
    2 Message is retrieved.
    3When all the messages have been retrieved, 
    notification from Voice Mail, by MW-Off 
    command, is sent to the NEAX2400 IMX via MCI.Guest stations message waiting lamp is turned 
    off.
    Step Action Result
    1A call comes to the Attendant from a station or 
    trunk.
    2 The attendant answers the call.
    3 The attendant dials the guest station.If the station is busy, reorder tone is heard (when 
    guest station doesnt answer, it becomes a 
    Recall).
    4 The attendant accesses Voice Mail. A message is left in Voice Mail.
    5Notification from Voice Mail, by MW-On 
    command, is sent to the NEAX2400 IMX via MCI.Guest stations message waiting lamp is lit. 
    						
    							NEAX2400 IMX Hotel Feature Programming Manual
    Page 250ND-70284 (E), Issue 2
    V-16 Voice Mail Service Via Message Center Interface (MCI)
    Operating Procedure (cont’d)
    To retrieve a message with operator assistance (attendant only):
    Service Conditions
    1. The type of port/trunk interface to the voice mail system depends on the type of voice mail system
    provided. NEC recommends an analog station (16LCBE) port interface to the voice mail system. These
    ports should be programmed in a UCD group.
    2. The presence of messages in Voice Mail is controlled completely by the Voice Mail equipment. The
    NEAX2400 IMX only carries out message waiting lamp on/off control.
    3. Display operations for Console, Front Desk Terminal, and PMS are not performed (i.e. check-in,
    checkout, room change recovery do not operate).
    4. The NEAX2400 IMX will be notified of message waiting lamp on/off requirements by the Voice Mail
    equipment via MCI.
    5. The message waiting lamp control feature from MCI is not performed for Suite Room Service. Global
    Suite Room guest station message waiting lamp control is also not performed.
    6. Message waiting service features for hotel service operate independently of this service.
    7. When a guest station has set Call Forwarding – All Calls to another guest station, and the second station
    has set Call Forwarding – Busy to the MCI group, calls will be directed to the MCI group when the second
    station is busy, but no MCI data is output to Voice Mail.
    Assignment Procedure
    None.
    Step Action Result
    1 The guest station accesses Voice Mail.
    2 Message is retrieved.
    3When all messages have been retrieved, notification 
    from Voice Mail, by MW-Off command, is sent to 
    the NEAX2400 IMX via MCI.Guest stations message waiting lamp is turned 
    off. 
    						
    							NEAX2400 IMX Hotel Feature Programming Manual
    ND-70284 (E), Issue 2
    Page 251
    Wake-up Announcement – Headstart W-2
    W-2  Wake-up Announcement – Headstart
    General Description
    This feature establishes a connection to the WAKE-UP ANNOUNCEMENT from the beginning of the message.
    The message will not begin at a random point in the recording. A printout of unanswered or blocked AUTOMATIC
    WAKE-UP [A-10] attempts for guests is automatically provided by the hotel printer.
    WAKE-UP ANNOUNCEMENT – HEADSTART operates according to a predetermined disconnect timing which
    is programmed in system data from the MAT.
    Eight stations per PIM are rung simultaneously. Subsequently, another eight stations are rung at 1-minute intervals
    until the 500 station/LP (Local Processor) maximum for a single wake-up period is attained.
    Example:
    Operating Procedure
    Refer to the AUTOMATIC WAKE-UP [A-10] operating procedure for setting and resetting operations.
    Service Conditions
    1. Disconnect timing must be programmed in accordance with announcement length — not to exceed 30
    seconds. Timing can be arranged in 2-second increments, up to the maximum of 30 seconds.
    2. If a station is blocked from access to the announcement or if the wake-up queue memory is full, music or
    hold tone will be sent to the station.
    3. This feature requires a Digital Announcement Trunk (DAT) package.
    4. No more than 500 stations per LP can be set for a single AUTOMATIC WAKE-UP [A-10] period. If the
    500 station maximum is exceeded when setting AUTOMATIC WAKE-UP [A-10], the system will
    automatically set the wake-up time five minutes earlier 
    (Note) for the stations subsequent to the 500th.
    Note:
    A variable timing can be programmed in system data. The timing must be an increment of five minutes (such as 5, 10,
    or 15 minutes) earlier.
    5. All AUTOMATIC WAKE-UP [A-10] times are to be set at 5-minute intervals in 24-hour time. (12-hour
    format is optional.)
    Example: 7:50 AM = 0750
    7:55 AM = 0755
    8:00 AM = 0800 7:00 AM - 5-minute 
    Wake-Up Interval7:00 AM - The first eight stations (per PIM) are rung simultaneously for WAKE-UP
    ANNOUNCEMENT–HEADSTART. When the first station answers, the system waits
    two seconds, collects any other stations which have answered within that interval, and
    connects them to the beginning of the WAKE-UP ANNOUNCEMENT–
    HEADSTART recording.
    Stations answering after the two-second interval hear music and are held in WAKE-UP
    ANNOUNCEMENT–HEADSTART queue until connected to the beginning of the
    recording.
    7:01 – 7:04 This process continues until the 500-station/LP maximum is attained.
    7:05 AM - 5 minute 
    Wake-Up Interval7:05 AM - New WAKE-UP ANNOUNCEMENT–HEADSTART Wake-Up period.
    The process is repeated until 7:09 (500 stations/LP) etc. 
    						
    							NEAX2400 IMX Hotel Feature Programming Manual
    Page 252ND-70284 (E), Issue 2
    W-2 Wake-up Announcement – Headstart
    Service Conditions (cont’d)
    6. This feature provides three additional wake-up attempts at fixed 3-minute intervals. If the called station is
    busy for four attempts, a message is printed on the hotel printer. The number of retries for a no-answer
    condition is determined by system data. A maximum of three retries can be assigned.
    7. Ringing duration for AUTOMATIC WAKE-UP [A-10] can be varied for 15 seconds, 30 seconds, 45
    seconds, or 60 seconds.
    8. AUTOMATIC WAKE-UP [A-10] overrides DO NOT DISTURB [D-11].
    9. AUTOMATIC WAKE-UP [A-10] can be set for guest rooms and regular Administration Stations. See
    AUTOMATIC WAKE-UP [A-10] for more details on the methods which can be used.
    10. If PMS Language Selection is utilized, WAKE-UP ANNOUNCEMENT – HEADSTART can be provided
    according to the guests language.
    11. Printout is available for unanswered, blocked, busy or answering (depending on system data) calls.
    AUTOMATIC WAKE-UP [A-10] verification can be accomplished via PMS.
    Assignment Procedure
    CMND BIT EXPLANATION
    AHSY
    INDEX 
    112b
    0
    Not used b
    1
    b2
    b3
    b4
    b5Wake Up – Head Start Operation
    0/1 = Out/In Service
    b
    6Not used
    b
    7 
    						
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