NEC Neax 2400 Imx Hotel Feature Programming Manual
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NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 127 Emergency Call Monitor – Attendant E-21 Assignment Procedure STEP CMND EXPLANATION 1SYS1 ASYD INDEX 9Number of Consoles Max. 4 per PIM STEP CMND BIT EXPLANATION 2SYS1 ASYD INDEX 15b 0 Number of Trunk Group (TG) Busy Lamps on Console 0 = Out of Service 1–F = Number of Trunk Groups (1 – 10) b1 b2 b3 b4 Not used b5 b6 b7 3SYS1 ASYD INDEX 68b 0Operating method for busy station service (Call back, Executive Right of Way, etc.) 0/1 = SHF + Access Code/Last Digit + Access Code b 1 Operating method for Individual Trunk Access (ATT) service 0 = Route No. + Trunk No. 1 = C.O. Code (as assigned via command “ACOC”) b 2Ringing Signal type for TAS indicator 0/1 = Interval/Continuous b 3OG Trunk Queuing (On-Hook) Automatic Cancel 0/1 = Out/In Service b 4TKSL key on the Console (for Individual Trunk Access service) 0/1 = Not in service/In service b 5Not used b 6Ground Button (GB) used for SHF 0/1 = Not Required/Required b 7 OG call operation - b 7Via Console Direct Dial Access 0 Off-Hook Off-Hook with pressing GB 1 Off-Hook with pressing GB Off-Hook
NEAX2400 IMX Hotel Feature Programming Manual Page 128ND-70284 (E), Issue 2 E-21 Emergency Call Monitor – Attendant 4SYS2 ASYD INDEX 0b 0Restriction Data of Station Busy Services can be designated as indicated below: R: Restricted A: Allowed b1 b2Not used b 3Attendant Override service 0/1 = Out/In Service b 4Busy Verification (Console) service 0/1 = Out/In Service b 5 Not used b6 b7 5ASYD SYS 1 INDEX 172b1 Message registration (SMDR) information sent to/from PMS. 0/1 = No/Yes (Note 1) 6AHSY INDEX 109b 0Not used b 1 Charging Method of Console (If No. 7 CCIS service is provided, “1” must be assigned) 0 = “9” + “Trunk Number” 1 = Specific Attendant Number b 2When Administration or Guest Station dials the unused number or the dead level number 0/1 = -/Call is automatically transferred to Console b 3Not used b 4Emergency Call Monitor 0/1 = Out/In Service b 5Busy Status Display - Console 0/1 = Out/In Service b 6Front Desk Terminal (FDT) Function keys 0/1 = Fixed/Flexible b 7Not used 7 AHSY INDEX 183b 6Enable special number message registration 0/1 = No/Yes (Note 1) STEP CMND BIT EXPLANATION b1b0 Call BackExecutive Right-of WayCall Waiting- OriginatingVoice Call (Dterm)Message Reminder (Dterm) 00 R R R R R 01 A R A A A 10 R A A A A 11 A A A A A
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 129 Emergency Call Monitor – Attendant E-21 Note 1: These steps are not required if the call to 911 service does not print to the hotel printer. Note 2: The number entered will automatically print on the hotel printer when the call is completed. (Trunk is released and SMDR is output.) This works in conjunction with AHSY Index 183, bit 6. SMDR must be in service. 8AHSY 360b 0Special Number Message Registration Entry Block 1 First Digit = 1 through 0 (1h - Ah) (Note 2) b 1 b2 b3 b4Special Number Message Registration Entry Block 1 Second Digit = 1 through 0 (1h - Ah) (Note 1) (Note 2) b 5 b6 b7 9AHSY 361b 0Special Number Message Registration Entry Block 1 Third Digit = 1 through 0 (1h - Ah) (Note 2) b 1 b2 b3 b4Special Number Message Registration Entry Block 1 Fourth Digit = 1 through 0 (1h - Ah) (Note 1) (Note 2) b 5 b6 b7 STEP CMND EXPLANATION 10 ATGL Assign the trunk group to an LED on the console. 11 ASFC Executive override (SFI4) and Attendant Camp-On (SFI11) must be allowed for guest room’s SFC. STEP CMND BIT EXPLANATION
NEAX2400 IMX Hotel Feature Programming Manual Page 130ND-70284 (E), Issue 2 G-1 Guest/Administrative Service G-1 Guest/Administrative Service General Description This feature enables stations to be classified as guest stations and administration stations, and to use the respective numbering plan. This allows a guest station to call an Administration Station by using a feature access code. Operating Procedure No manual operation is required. Service Conditions 1. Calls between two Administration stations can be performed using the same procedure as for an ordinary station-to-station call. 2. A call between an Administration and a Guest Station is allowed by editing the received number on the basis of digit addition and/or deletion information, which is registered in the system for the corresponding access code. A maximum of 15 editing patterns can be registered in system data. Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 160b 0Hotel Feature required (Fixed Data) b 1Hotel Service kind (Fixed Data) b 2Length of Room Status Memory 0/1 = 8 byte/24 byte b 3Pattern of Key Arrangement on Console (Refer to Table 4) (Usually, 00) b 4 b5Guest Name Service 0/1 = Out/In Service b 6 Numbering Plan Data Table of Guest and Administration stations 0/1 = Separate/Common Note: If the data is assigned as 1, only use commands AANP & AASP to assign Administration and Guest Numbering Plan. If data 0 is assigned, use AANP & AASP for Administration Numbering Plan, and AGNP & AGSP for Guest Numbering Plan. b 7Fixed “0” STEP CMND EXPLANATION 2AGNP or AANPAssign minimum necessary number of digits for the first number of the Guest/Administrative Service. 3AGSP or AASPAssign the Guest/Administrative Service access code. (SRV = SSCA, SIDA = 56, PNO, A/G = 0/1) Note 1: When a guest station calls an administration station, assign data “0” at A/G. Note 2: SID: 36, STATE: 32 can be used to allow guest stations to call administration stations when a split numbering plan is used. If this is set, it is not necessary to program AOSP. 4 AOSP Skip the access code of AGSP SIDA = 56.
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 131 Group Service Through PMS G-4 G-4 Group Service Through PMS General Description Group service information is entered via the PMS and forwarded to the NEAX2400 IMX for storage. This enables the Console, or predetermined Special Administration Stations, to activate various ANNOUNCEMENT SERVICES [A-15] on a group basis. Ten different types of announcements can be provided for group service. System limitations are as follows: 64 Groups standard 80 Guest rooms per group maximum for 1 IMG configuration 255 Guest rooms per group maximum for 4 IMG configuration 10 Announcement types maximum 1 Digit maximum for announcement-type code (0-9) 6 Digits maximum for group code If PMS Language Service is used, announcements can be provided according to a groups language. The language information is entered from the PMS terminal. Operating Procedure To set GROUP SERVICE THROUGH PMS from a predetermined Special Administration Station: Note: If ID codes are not used, special dial tone will be heard after Step 3. To cancel GROUP SERVICE THROUGH PMS from a predetermined Special Administration Station: Note: If ID codes are not used, special dial tone is heard after Step 2. Step Action Result 1 Lift the handset. Receive dial tone. 2Dial the Group Announcement code. Hear special dial tone. 3Dial time (24-hour time). Hear second dial tone. 4Dial ID code (if used). Hear special dial tone. 5Dial Group code and Group Announcement type code. Receive service set tone. 6Hang up. Step Action Result 1 Lift the handset. Receive dial tone. 2Dial the cancel code for Group Announcement. Hear second dial tone. 3Dial the ID code (if used). Hear special dial tone. 4Dial the Group code. Receive service set tone. 5Hang up.
NEAX2400 IMX Hotel Feature Programming Manual Page 132ND-70284 (E), Issue 2 G-4 Group Service Through PMS Operating Procedure (cont’d) To set from the Console: To cancel from the Console: Service Conditions 1. The PMS must be able to supply the NEAX2400 IMX with group service information. This information is entered from the PMS terminal and forwarded to the NEAX2400 IMX. 2. This feature requires a Digital Announcement Trunk (DAT) package. 3. All announcement times are to be set per group at five-minute intervals in 24-hour time. Example: 7:50 AM = 0750 7:55 AM = 0755 8:00 AM = 0800 1:00 PM = 1300 4. Ringing duration can vary between 15, 30, 60, and 120 seconds, depending on data assignment. 5. Ten types of Group Announcement services can be provided. 6. A maximum of six digits can be used for the identification code. Use of ID codes is optional and is left to the customers discretion. 7. Group Announcements can be arranged either as continuous recordings (last-party disconnects), or as an option, to automatically disconnect after 30 seconds. If the 30-second timing is used, an engineering traffic study is required to determine the number of interface trunks needed to accommodate each recording channel. (This arrangement requires more than one interface trunk per announcement channel.) Step Action Result 1 Press the WKUP key (set). The associated lamp illuminates. 2Dial the time.The console displays the time using a 12-hour clock. 3Dial the Group Announcement set code. 4Press the ENTER key. 5Dial the Group code plus Group Announcement type code.The console displays the information. 6Press the ENTER key. 7Press the EXIT key. The lamp and display are extinguished. Step Action Result 1 Press the WKUP key (reset). The associated lamp illuminates. 2Dial the Group Announcement cancel code. 3Press the ENTER key. The associated lamp illuminates. 4Dial the Group code. The console displays the information. 5Press the ENTER key. 6Press the EXIT key. The lamp and display are extinguished.
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 133 Group Service Through PMS G-4 Service Conditions (cont’d) 8. Group Wake-Up Announcements can be arranged as AUTOMATIC WAKE-UP [A-10] or WAKE-UP ANNOUNCEMENT – HEADSTART [W-2]. When Group Wake-Up Announcements are executed and answered, if the D terms are used for the guest stations in a group, the LCDs display as below (only when announcement type code is 0): Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 160b 0Hotel Feature required (Fixed Data) b 1Hotel Service kind (Fixed Data) b 2Length of Room Status Memory 0/1 = 8 byte/24 byte b 3Pattern of Key Arrangement on Console (Refer to Table 4) (Usually, 00) b 4 b5Guest Name Service 0/1 = Out/In Service b 6Numbering Plan Data Table of Guest Station and Administration Station 0/1 = Separate/Common b 7Fixed “0” 2SYS1 ASYD INDEX 164 b0Number of Digits of all Hotel ID Code (This data is effective when b7 = 1.) b1 b2 b3ID Code for setting/cancelling Maid Status 0/1 = Not Required/Required b4Number of Digits of Group Code (PMS option) b5 b6 b7 ID Code for setting/cancelling Automatic Wake Up or Group Announcement from a Special Administration Station 0/1 = Not Required/Required WAKE UP (Time and Date) >>> b2b1b0b2b1b00 0 0=Not used 10 0=4 digits 0 0 1 = 1 digit 1 0 1 = 5 digits 0 1 0 = 2 digits 1 1 0 = 6 digits 0 1 1 = 3 digits 1 1 1 = Not used b6b5b4b6b5b40 0 0 = Not used 1 0 0 = 4 digits 0 0 1 = 1 digit 1 0 1 = 5 digits 0 1 0 = 2 digits 1 1 0 = 6 digits 0 1 1 = 3 digits 1 1 1 = Not used
NEAX2400 IMX Hotel Feature Programming Manual Page 134ND-70284 (E), Issue 2 G-4 Group Service Through PMS Note: Group assignment and Group Code assignment are executed at PMS terminal. 3SYS1 ASYD INDEX 168b 0Group Announcement Service through PMS 0/1 = Out/In Service b 1Audit Reports (for Hotel system) 0/1 = Out/In Service b 2Not used b 3 b4Off-Hook Alarm (service) 0/1 = Out/In Service b 5Destination for Off-Hook Alarm Termination 0/1 = Console/Station b 6Destination for Priority Call Termination 0/1 = Console/Station b 7Not used STEP CMND EXPLANATION 4 AANPAssigns minimum necessary number of digits for the first number of the Group Service Access Code. 5 AASPAssigns the Group Service Access Code. To Set: SRV = SSC, SID =50 To Cancel: SRV = SSC, SID = 51 6 ASFC SFI 42: Allow for Stations in Group 7ARTDAssign the route data of the trunk that interfaces with the announcement unit (LSG = 5). 8 ATRK Assign the trunk interfacing with the announcement unit. 9 MBTK Release the Make Busy of the trunk assigned in ATRK. 10 AAEDAssign the announcement equipment data to each group. Note: The relationship of parameter “EQP” and the group is as follows: EQP = 22: Group 0 EQP = 27: Group 5 (for Automatic Wake-Up) EQP = 28: Group 6 EQP = 23: Group 1 EQP = 29: Group 7 EQP = 24: Group 2 EQP = 30: Group 8 EQP = 25: Group 3 EQP = 31: Group 9 EQP = 26: Group 4 STEP CMND BIT EXPLANATION
NEAX2400 IMX Hotel Feature Programming Manual ND-70284 (E), Issue 2 Page 135 Guest Name Display Through PMS G-5 G-5 Guest Name Display Through PMS General Description As part of the ROOM STATUS [R-10] Display on the console, a 16-character digital display is provided for visual indication of the associated guests name. This information is generated from the PMS computer. Operating Procedure To display guest name from console: Note: If an error is made in the course of key operations, press CLEAR and continue from Step 2 (station dialing). Service Conditions 1. The PMS must be able to supply the NEAX2400 IMX with the guest name. This information is entered from the PMS host computer only. 2. Display of guests name and status information will appear when the Attendant responds to guest calls or activates the STATUS function. 3. A 16-character guest name is used with Model 90 or 120 PMS interface. 4. This feature is not available for remote guest stations in a CCIS network. 5. An optional 3- or 5-character data field can be used by the PMS system to show additional information such as how the room was paid for, or a guest’s award level (in a hotel awards program). The actual use is decided by the customer. (No additional programming is required for this data. The 3- and 5- character optional data are entered through the PMS terminal.) Step Action Result 1 Press the STS key. The associated lamp illuminates. 2Dial the station number. The console displays the station number. 3Press ENTER. Status is displayed and the lamp flashes. 4Press the CLEAR key and continue from Step 2 (station dialing) for as many stations as required. 5Press the EXIT key to release from the service mode.
NEAX2400 IMX Hotel Feature Programming Manual Page 136ND-70284 (E), Issue 2 G-5 Guest Name Display Through PMS Assignment Procedure STEP CMND BIT EXPLANATION 1SYS1 ASYD INDEX 160b 0Hotel Feature required (Fixed Data) b 1Hotel Service kind (Fixed Data) b 2Length of Room Status Memory 0/1 = 8 byte/24 byte b 3Pattern of Key Arrangement on Console (Refer to Table 4) (Usually, 00) b 4 b5Guest Name Service 0/1 = Out/In Service b 6Numbering Plan Data Table of Guest and Administration stations 0/1 = Separate/Common b 7Fixed “0”