NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

							AUTOMATIC CAMP-ON
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 58 NDA-24271, Issue 1.0
AUTOMATIC CAMP-ON
General Description
An incoming Direct Inward Termination (DIT) call which has been terminated to a busy station can be Camped-
On automatically. When the busy station becomes idle, the station is automatically called and connected to the
camped on incoming trunk call.
Station Application
All stations.
Operating Procedure
No manual operation is required.
Service Conditions
1. Two Camp-On tone patterns are available: one to send a repeated tone at intervals of 4 seconds, and the other
is to send the tone once at the time the call is Camped-On. Either one of these patterns can be selected on a
system basis during initial programming.
2. The incoming trunk caller receives Ringback tone from the C.O. until answered by the station in the system.
3. Only a single Camp-On from any source to a station is allowed at one time.
4. When Direct In Termination (DIT) calls are directed to a busy station, they can be preprogrammed on a
trunk basis to be sent to an Attendant, Trunk Answer any Station (TAS) or automatically Camped-On to the
busy station.
5. Camp-On can be set to a station which has set Call Back. Call Back can be set to a party to which Camp-
On service has been set. In both of the above cases, Camp-On has priority over Call Back.
6. Camp-On can be set to a station which has set Trunk Queuing – Outgoing. Camp-On has priority over Trunk
Queuing – Outgoing.
7. Camp-On can be set to a station which has placed a call on Hold. When the station becomes idle, Camp-On
takes priority over the Hold. Hold can be set to a party to which Camp-On has been set.
8. Camp-On service cannot be set to a data line.
9. If a station is busy and already has a Camp-On set to it, the station user must finish their call, receive ringing
and then answer the first Camp-On call, prior to receiving Camp-On tone for the incoming DIT call. 
						

							AUTOMATIC NUMBER IDENTIFICATION (ANI)
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 59
AUTOMATIC NUMBER IDENTIFICATION (ANI)
General Description
This feature receives the calling subscribers number automatically sent from T1 network using MF signaling
and displays the calling number on the LCD of a Multiline Terminal and an Attendant Console.
Station Application
All Multiline Terminals with LCD and Attendant Consoles.
Operating Procedure
No manual operation is required.
Service Conditions
1. Up to 16 digits of the calling subscribers number for ANI can be displayed on the LCD of the Multiline
Terminal or the Attendant Console.
2. Up to 16 digits of the calling subscribers number can be recorded in the Station Message Detail Recording
(SMDR) by system programming.
3. Up to 24 digits of the calling subscribers number can be sent out to the OAI computer by system program-
ming.
4. ANI information can not be transmitted to a tie line or a C.O. line through tandem connection.
5. The 4RSTB card is required for the MF receiver of ANI information.
6. Two signaling formats are supported for ANI:  ANI format and Feature Group D (most common).  Selection
of format is system-wide (one format per system).
7. Feature group D format and ANI format are described below:
8. If using DNIS on the Attendant Console, some of the characters of the displayed name will be cut off de-
pending on the number of digits of ANI.
Signal Pattern Called Number ANI
FGD Format MF signal MF signal
ANI Format DP signal MF signal 
						

							AUTOMATIC RECALL
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 60 NDA-24271, Issue 1.0
AUTOMATIC RECALL
General Description
This feature works as a timed reminder. When a call remains on Hold, Camp-On or ringing unanswered for a
fixed interval after being transferred, the station that initiated the hold, transfer, or Camp-On is automatically
alerted.
Station Application
All stations.
Operating Procedure
No manual operation is required.
Service Conditions
1. Automatic Recall timing is flexible in system programming. Automatic Recall timing is as follows:
a. All stations:
Nonexclusive Hold : 4 to 396 seconds (Default: 60-64 seconds)
Exclusive Hold : 4 to 396 seconds (Default: 236-240 seconds)
Transfer Recall : 4 to 120 seconds (Default: 24-28 seconds)
Camp-On Recall : 8 to 128 seconds (Default: 24-32 seconds)
b. Attendant Consoles:
Attendant Recall (Camp-On/No Answer) : 2.4 to 124.8 seconds (Default: 31.2-33.6 seconds)
Attendant-Held calls : 2.4 to 124.8 seconds (Default: 31.2-33.6 seconds)
2. When a Multiline Terminal user reenters a held or transferred call, the recall timing is reset. If the call is
returned to a Hold or Transfer condition, the recall timer restarts.
3. When an Attendant reenters a held or Camped-On trunk, the recall timing is reset. If the trunk is returned to
a Hold or Transfer condition, the recall timer restarts.
4. When a held call recalls to a Multiline Terminal, a continuous ring of 0.5 seconds on, 0.5 seconds off and
an LED flash of 240 IPM occurs until the call is answered. The signal occurs whether the Multiline Terminal
is on-hook or off-hook, and regardless of whether the Multiline Terminal is ring assigned on that line key.
5. Before an unattended transfer recalls to the originating station of the transfer, the called station will ring nor-
mally for a programmable period of 4 to 120 seconds. When the Automatic Recall begins, the LCD of the
originating station displays:
6. When a recall occurs on the Attendant Console, a buzzer sounds (provided no other calls are being pro-
cessed) in addition to the LED indication. The called station continues to ring. If the called party answers
after the Attendant reseizes the line, a three-party conference is established.
RECALLXXXXXXXX
The station (or trunk) being transferred
The transferred destination 
						

							AUTOMATIC RECALL
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 61
7. This feature is not activated when a Multiline Terminal holds the call on Nonexclusive or Exclusive Hold
during a three or four-party Conference. The conference members do not receive hold music, but can con-
tinue talking.
8. Automatic Recall will follow any Call Forwarding assignment. 
						

							AUTOMATIC WAKE-UP
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 62 NDA-24271, Issue 1.0
AUTOMATIC WAKE-UP
General Description
This feature allows the system to be programmed to automatically call guest rooms or administration stations at
specified times. Upon answering, the guest is connected to a recorded announcement or music source. A printout
of unanswered or blocked Automatic Wake-Up attempts for each guest room is provided using the Hotel/Motel
printer.
Station Application
All stations.
Operating Procedure
To set Automatic Wake-Up from the Hotel/Motel Front Desk Instrument
1. Press the WK UP key.
2. Dial the desired wake-up time. 
Note
a. In 24-hour format (military format), dial four digit number.
b. In 12-hour format, dial four digit number and then if p.m. time, dial “*”.
3. Press the WK UP key.
4. Dial the station number.
5. Press the SET key. The above two steps can be repeated for additional stations.
6. Press the RLS key.
OR
1. Press the WK UP key.
2. Dial the station number.
3. Press the SET key.
4. Dial the desired wake-up time. 
Note
a. In 24-hour format (military format), dial four digit number.
b. In 12-hour format, dial four digit number and then if p.m. time, dial “*”.
5. Press the SET key. Repeat Steps 2-5 for additional stations.
6. Press the RLS key.
Note:
In 12-hour display mode, dialing wake-up time in 24-hour format is available.
In 24-hour display mode, dialing wake-up time in 12-hour format is unavailable. 
(Dialing “*” as fifth digit is unavailable.)
To cancel Automatic Wake-Up from the Hotel/Motel Front Desk Instrument
1. Press the WK UP key.
2. Dial the station number.
3. Press the RESET key. The above two steps can be repeated for additional stations.
4. Press the RLS key. 
						

							AUTOMATIC WAKE-UP
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 63
To set Automatic Wake-Up from the Hotel/Motel Front Desk Instrument while engaged in conversation 
with the station
1. Press the WK UP key.
2. Dial the wake-up time in military format (in one minute increments).
3. Press the SET key.
4. Press the RLS key.
To cancel Automatic Wake-Up from the Hotel/ Motel Front Desk Instrument wile engaged in conversation 
with station
1. Press the WK UP key.
2. Press the RESET key.
3. Press the RLS key.
To set Automatic Wake-Up from a guest room station or administrative station
1. Go off-hook and receive dial tone.
2. Dial the Wake-Up access code and receive feature dial tone.
3. Dial the desired Wake-Up time in military format (in one minute increments).
4. Receive service set tone.
5. Restore the handset.
To cancel Automatic Wake-Up from a guest room station or station or administrative station
1. Go off-hook and receive dial tone.
2. Dial the Automatic Wake-Up cancellation code.
3. Receive service set tone.
4. Restore the handset.
Service Conditions
1. Setting and canceling can be initiated from the following:
Attendant Console
Hotel/Motel Front Desk Instrument
Guest Station
Administrative Station
Property Management System (PMS) terminal
2. A maximum of 32 stations can be set for the same Automatic Wake-Up time. When the setting exceeds 32,
the excess stations will be set to an earlier time in 5 minute intervals.
3. Wake-Up attempts, whether successful or not, can be printed out at a locally provided printer. The results
of execution of Automatic Wake-Up set and cancel are also printed.
4. The ringing signal is the same as station-to-station calls, and its time can be assigned from 4 sec. to 32 sec.
(programmable on a system basis).
5. The Automatic Wake-Up call will ring a station in Do Not Disturb.
6. When setting or canceling has been completed, service set tone is heard as confirmation. 
						

							AUTOMATIC WAKE-UP
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 64 NDA-24271, Issue 1.0
7. When Automatic Wake-Up call is received, the station receives music or an announcement. A DAT circuits
of MP card or a 2DAT/4DAT card or COT card (with locally provided music or announcement source) is
required. As an option, a PN-DK00 (or built-in DK00 in MP) can be programmed to provide a contact clo-
sure for starting the external announcement or music source when used with a COT card. When providing
the internal announcement via a DAT card, multiple connections can be made to the announcement card.
Secondary station users may be connected to the middle of the message.
8. Data for Automatic Wake-Up programming is canceled by Check Out operation.
9. The number of Automatic Wake-Up call attempts is programmable from 1 to 5 times.
10. If the station does not answer, is busy, in Line Lockout, or ringing, recalling is initiated one minute later.
Recalling is repeated up to 5 times. Each call which fails is printed. When the final attempt results in failure,
a buzzer is sounded at the printer and a flashing LED on the DSS/BLF Console is available to indicate which
station does not answer.
11. An AP00 card is required for connection to a printer.
12. After Automatic Wake-Up is set, the Hotel/Motel Front Desk Instrument is able to verify the setting on re-
quest. The Automatic Wake-Up set procedure is followed, but a new wake-up time setting need not be en-
tered.
13. Automatic Wake-Up calls will not be rerouted by Call Forwarding or other features. 
						

							BACKGROUND MUSIC
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 65
BACKGROUND MUSIC
General Description
Background Music can be provided on a dial-up basis over Multiline Terminal speakers. Incoming voice an-
nouncements, ringing and recalls override Background Music. Up to 10 music programs can be offered.
Station Application
All Multiline Terminals.
Operating Procedure
To set Background Music
1. Press the Speaker key.
2. Dial the Background Music feature access code.
3. Dial the Background Music program number (0-9).
4. Press the Speaker key.
To cancel
1. Press the Speaker key.
2. Dial the Background Music feature access code.
3. Press the # key.
4. Press the Speaker key.
Service Conditions
1. Up to 10 music programs can be offered. Only one per station can be selected at a time.
2. This feature is allowed or denied in Class Of Service.
3. A COT or TNT circuit is required for each music program.
4. The music source(s) must be locally provided. The input source is -10 to 0 dBm, 600 ohms (COT), or 
–8dBm or less, 10K ohms (TNT).
5. When a terminal goes off-hook, the music is automatically stopped. When the terminal goes on-hook, the
music starts again, until the feature is canceled. 
						

							BOSS/SECRETARY CALLING
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 66 NDA-24271, Issue 1.0
BOSS/SECRETARY CALLING
General Description
A secretary with a Multiline Terminal can use an appearance of the boss extension to screen calls for that ex-
tension, and announce and/or transfer calls to that extension. Additionally, the secretary can call the boss during
a busy condition and can send a Message Waiting Indication to the boss station.
Station Application
Any type of station as boss extension and Multiline Terminal with appearance of boss extension at Secretary
position.
Operating Procedure
For a Boss/Secretary transfer of an incoming call to the boss Multiline Terminal
1. Secretary answers the incoming call by pressing boss line key appearance and lifting the handset. Secretary
converses with the calling party. Boss line key appearance is steady green on secretarys station and steady
red at other appearances.
2. Secretary presses boss line key appearance again. Incoming call is placed on Consultation Hold and re-
ceives Music On Hold, if provided. Boss line key appearance is steady green at secretarys station, steady
green at boss Multiline Terminal and steady red elsewhere.
3. At boss Multiline Terminal a tone burst is heard followed by a voice call from the secretary (using the boss
primary extension) over the speaker. Secretary announces the call.
4. The secretary can now go on-hook. The boss primary extension hears a chime tone and flashes on hold, red;
the secretarys appearance of the Boss extension flashes on hold, green, and all other line key appearances
of the boss extension provide busy indication.
5. The boss lifts the handset or presses the primary extension line button and is connected to the calling party.
OR
The boss can lift the handset to answer the voice call and talk to the secretary privately using the handset.
Boss line key appearance is steady green at secretary and boss Multiline Terminal, and is steady red else-
where.The secretary then goes on-hook and the calling party is connected to the boss. Boss line key appear-
ance is steady green at boss terminal, and steady red elsewhere.
OR
The boss goes on-hook and the secretary presses the transfer key to return to the original call.
For a Boss/Secretary transfer of an incoming call to the boss’ Single Line Telephone
1. Secretary answers incoming call by pressing boss line key appearance and lifting the handset. Secretary
converses with calling party. Boss line key appearance is steady green on secretarys station and steady red
elsewhere.
2. Secretary presses boss line key appearance again. Incoming call is placed on Consultation Hold and re-
ceives Music On Hold, if provided. Boss line key appearance is steady green at secretarys station and
steady red at other appearances.
3. At boss Single Line Telephone, internal ringing is heard. 
						

							BOSS/SECRETARY CALLING
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 67
4. The secretary can now go on hook. The boss Single Line Telephone continues to ring (incoming ring rate
reflects whether the calling party is internal or external) and all line key appearances of the boss extension
provide incoming ring indication.
5. The boss lifts the handset and is connected to the calling party.
OR
The boss can lift the handset while receiving internal ring to talk to the secretary. Boss line key appearance
is steady green at the secretarys station and steady red elsewhere.
6. The secretary then goes on-hook, whereby the calling party is connected to the boss. Boss line key appear-
ance is steady red at all appearances.
OR
The boss goes on-hook and the secretary presses the Transfer key to return to the original call.
To set/cancel Message Waiting Indication to the boss from the secretary station
1. Lift handset and receive dial tone.
2. Dial the boss extension number.
3. Press the Message Waiting set/cancel key (Boss Message Wait Lamp is lit if set, goes off if canceled).
For a Boss/Secretary Override when the boss is busy on the primary extension of a Multiline Terminal and 
the secretary has a call on the primary extension of the secretarys Multiline Terminal
1. The secretary presses boss line key appearance on the secretarys Multiline Terminal. The party that was
connected to the secretary is placed on Hold and receives Music On Hold, if provided. Additionally, the sec-
retary hears special ringback tone and the boss hears one burst of tone through the handset to indicate a call
is waiting. (If the secretary presses the Transfer key before the boss answers, the secretary is reconnected to
the calling party. The secretarys Answer key is ineffective in this situation.)
2. The boss presses the Answer key. The party originally connected to the boss is now placed on Consultation
Hold and the boss and secretary can converse.
3. The secretary goes on-hook. The boss is connected to the caller originally connected to the secretary. The
caller originally connected to the boss is placed on Call Hold. 
4. If the boss presses the Transfer key, the boss receives Special Dial Tone, allowing transfer of the new call.
5. When the boss goes on-hook, the original call recalls to the boss station.
6. The boss goes off-hook and is connected to the original party.
For a Boss/Secretary override when the boss is busy on a Single Line Telephone, and the secretary has 
a call on the primary extension of the secretarys Multiline Terminal
1. The secretary presses the boss line key appearance on the secretarys Multiline Terminal. The party that was
connected to the secretary is placed on Hold and receives Music On Hold, if provided. Additionally, the sec-
retary hears special ringback tone and the boss hears one burst of tone through the handset to indicate a call
is waiting.
2. The boss presses the FLASH key (or momentarily presses the hookswitch). At this time, the secretary and
boss are connected and the other two parties are on Hold.
3. The secretary goes on hook. The boss is connected to the caller originally connected to the secretary. The
boss original party remains on Call Hold.
4. The boss may now alternate between callers (Brokers Call) using the FLASH key.