NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

							DO NOT DISTURB
Do Not Disturb - Hotel/Motel
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 158 NDA-24271, Issue 1.0
3. Press the RESET key.
4. The above two steps can be repeated for additional stations.
5. Press the RLS key.
To set Do Not Disturb to the station currently connected
1. Press the DD key.
2. Press the SET key.
3. Press the RLS key. 
To cancel Do Not Disturb to the station currently connected
1. Press the DD key.
2. Press the RESET key.
3. Press the RLS key.
From a guest station or administrative station
To set Do Not Disturb
1. Go off-hook and receive dial tone.
2. Dial the Do Not Disturb setting code.
3. Receive service set tone and restore the handset.
To cancel Do Not Disturb
1. Go off-hook and receive dial tone.
2. Dial the Do Not Disturb cancellation code.
3. Receive service set tone and restore the handset.
Service Conditions
1. Automatic Wake Up and Timed Reminder will override Do Not Disturb.
2. A station in Do Not Disturb can be called from the Attendant Console or the Hotel/Motel Front Desk Instru-
ment using the DNDOVR key.
3. Do Not Disturb is automatically cleared when Check Out is performed.
4. Depending on system programming, an incoming call addressed to a station in DND condition is routed to
one of the following on a per-tenant basis:
Reorder tone
Attendant Console
A predesignated station
5. Refer to Attendant Console and Hotel/Motel Front Desk Instrument Features and Specifications for addi-
tional information on Do Not Disturb.
6. When a member station within a Station Hunting group is in DND, calls will bypass the member station and
continue hunting.  A pilot station in DND places the Hunt group in DND.
7. Call Forwarding - Busy settings by stations in DND will result in calls being forwarded, even if the stations
are idle.
8. Message Waiting and Message Reminder can not be set to stations in DND during conversation. 
						

							DO NOT DISTURBDo Not Disturb - System
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 159
9. Call Back cannot be set to stations in DND.
10. Recalls will override the DND setting, and ring back to a station in DND.
Do Not Disturb - System
General Description
This feature simultaneously restricts incoming calls to a preassigned group of stations by operation from the Ho-
tel/Motel Front Desk Instrument(s).  Attendant Console(s) and Hotel/Motel Front Desk Instruments can use the
DND OVR key to override this Do Not Disturb setting. 
Station Application
All stations.
Operating Procedure
To set Do Not Disturb - System from the Hotel/Motel Front Desk Instrument
1. Press the DD key.
2. Press the GROUP key.
3. Press the SET key.
4. Press the RLS key.
To cancel Do Not Disturb - System from the Hotel/Motel Front Desk Instrument
1. Press the DD key.
2. Press the GROUP key.
3. Press the RESET key.
4. Press the RLS key.
Service Conditions
1. Stations are assigned to the Do Not Disturb (DND) Group in Class of Service.
2. Calls to extensions whose stations are in Do Not Disturb will receive reorder tone.
3. The station in Do Not Disturb can originate calls in the normal manner.
4. Verification of stations in Do Not Disturb is possible from the Hotel/Motel Front Desk Instrument and At-
tendant Consoles.
5. The ability to set DND is both on a per-station basis, and a per-system (for DND group) basis.
6. Only Hotel/Motel Front Desk Instruments and Attendant Consoles have the ability to place a group of sta-
tions in Do Not Disturb.  There is only one group available, and the stations within the group are pro-
grammed in system data.  There is no limitation on the number of stations in the group.
7. A station included in a DND group retains the ability to place that particular station in DND.
8. When the Hotel/Motel Front Desk Instrument places a group in DND, an individual station within the group
can cancel the DND setting to that station. 
						

							DO NOT DISTURB
Do Not Disturb - System
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   Business/Hotel/Data Features and SpecificationsPage 160 NDA-24271, Issue 1.0
9. Refer to the Hotel/Motel Front Desk Instrument Features and Specifications for more information.
10. Refer to Do Not Disturb Features and Specifications for the interactions between DND and system features.  
						

							ELAPSED CALL TIMER
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 161
ELAPSED CALL TIMER
General Description 
 This feature provides a display of the elapsed time while a Multiline Terminal with LCD is connected to any
trunk.
Station Application
All Multiline Terminals with LCD.
Operating Procedure
No manual operation is required.
Service Conditions
1. The elapsed time is displayed in the seven upper left-hand positions of the LCD display.
2. The elapsed time can reach a maximum of 9 hours, 59 minutes and 59 seconds after which the clock resets
to zero.
3. When a call is placed on Consultation Hold, Exclusive Hold, and Nonexclusive Hold, the elapsed time dis-
play will disappear. The Elapsed Call Timer will not reset to zero when a call is retrieved from Hold (Con-
sultation Hold, Exclusive Hold, or Nonexclusive Hold) by the same station.
4. When a call is transferred or parked, the time display of the party receiving the transfer begins at zero.
5. The elapsed time is not displayed when the station is in a Conference.  
						

							ENHANCED 911
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   Business/Hotel/Data Features and SpecificationsPage 162 NDA-24271, Issue 1.0
ENHANCED 911
General Description
This feature allows the PBX to transmit a callers’ emergency service identification information to an Enhanced
911 Emergency system.
Station Application
All stations and Attendant Consoles.
Operating Procedure
1. Lift the handset and receive a dial tone.
2. Dial the trunk access code and telephone number (e.g., 911).
3. The system automatically completes a call and sends the pre-assigned number: calling area code + calling
station number.
Service Conditions
1. Up to four 911 Sender trunk can be accommodated in the system which includes T1-ANI/Caller ID Receiver
trunk.
2. The caller’s telephone number must be sent in Automatic Number Identification (ANI) format,
corresponding to Centralized Message Accounting (CAMA) standards. A trunk circuit capable of
performing these functions is called a CAMA type trunk.
3. The calling station in the system will receive ROT if there is a C.O. line failure on the CAMA trunks.
4. If the system has multiple CAMA trunks and the calling station receives ROT due to a C.O. line failure, the
calling station must go on hook and then attempt the call again.
With CM 35, YY = 83 set to “1” (by allotter) for the CAMA trunk route, the PBX will select the next
available CAMA trunk.
Note:
For this purpose, it is recommended that the system has a minimum of two CAMA trunks for Enhanced
911.
5. The physical interface for Enhanced 911 can be any of the following:
Digital (T1) configured as Loop Start or E&M type lines
Analog E&M type lines
Analog Loop Start lines
Note:
These lines must be ordered from the C.O. as CAMA type trunks. 
						

							EXECUTIVE CALLING
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 163
EXECUTIVE CALLING
General Description
This feature allows a station to be assigned a VIP class.  This provides special ringing to a called station when
that station is idle, and automatic sending of three tone bursts to a called station when that station is busy, pro-
vided the call was originated from a station assigned as VIP class.
Station Application
All stations.
Operating Procedure
To initiate an Executive Call
1. The station assigned as VIP class goes off-hook.
2. The station dials another extension.
3. If the called station is busy, three tone bursts will be sent to the called party to indicate there is a call waiting.
The called party can now hang up and answer the Executive Call.
4. If the called station is idle, a distinctive ring will be sent to the called party to indicate an Executive Call is
ringing in.
Service Conditions
1. Executive Calling (VIP class) is assigned in Class of Service.
2. This feature is station based.  This feature applies only when a station assigned for VIP class is used.
3. When a Single Line Telephones extension is assigned as VIP class, all internal calls originated from that
station are Executive Calls. 
						

							EXECUTIVE OVERRIDE
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   Business/Hotel/Data Features and SpecificationsPage 164 NDA-24271, Issue 1.0
EXECUTIVE OVERRIDE
General Description
This feature allows selected users to override a busy condition on a called station.  A warning tone is transmitted
to both stations in the busy call before the busy condition is overriden, and a three-party Conference is then es-
tablished.
Station Application
All stations.
Operating Procedure
From a Multiline Terminal
1. When busy tone is heard, press the key assigned for Executive Override.  The associated LED lights and a
warning tone is transmitted to both parties.
2. The Multiline Terminal is now bridged into a three-party Conference.
From a Single Line Telephone
1. When busy tone is heard, press the FLASH key (or momentarily press the hookswitch) and receive feature
dial tone.
2. Dial the Executive Override feature access code.  A warning tone is transmitted to both parties.
3. The station is now bridged into a three-party Conference.
Service Conditions
1. Two burst tones of 0.8 seconds each are transmitted upon activation to alert the connected parties that an
Executive Override  will occur. On a system-wide basis the tones transmitted to the C.O. line may be denied.
The station will still receive alert tones.
2. When a three-party Conference is established and one party hangs up, the remaining two parties are still
connected.
3. The Executive Override access code is flexible and can be assigned in system programming.
4. The maximum number of simultaneous Executive Overrides per system is eight or sixteen, depending upon
conferencing hardware installed.
5. If the called station has set the Call Forwarding - Busy/All Calls feature, and the target station is also busy,
the Executive Override will interrupt the originally dialed station.  If the target station is not busy, the call
will be forwarded.
6. Executive Override can be set when the busy station is connected to another station or a trunk in a two-party
connection. 
						

							EXECUTIVE OVERRIDE
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 165
7. Executive Override is denied if the busy station is dialing, in Line Lockout mode, receiving a system gen-
erated tone, protected against Executive Override in Class of Service, protected against any override by
DND key, or when any of the following features are in progress:
Attendant OverrideConsultation HoldCall Back
Data Line SecurityHoldPaging
Call TransferPrivacyCamp-On
Trunk Queuing - OutgoingConferenceVoice Call
8. When Executive Override is denied, the caller will receive reorder tone.  
						

							EXTERNAL PAGING WITH MEET-ME
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 166 NDA-24271, Issue 1.0
EXTERNAL PAGING WITH MEET-ME
General Description
This feature allows a station user or attendant dial-access to local voice paging equipment and connects both
parties automatically after the paged party has answered the page by dialing an access code.
Station Application
All stations and Attendant Consoles.
Operating Procedure
To page
From any station
1. The calling station dials External Paging feature access code and receives continuous ringback tone for 1
second.
2. The calling station pages desired party.
3. The calling station remains off-hook or hangs up.
From an Attendant Console
1. Place the incoming call on hold by pressing Hold key.
2. Seize an idle LOOP key.
3. Dial the External Paging feature access code and receive continuous ringback tone for 1 second.
4. Page the desired party.
5. Press the RELEASE key.
To answer
From any station (Non-delay operation)
1. The paged party dials the Meet-Me access code.
2. The paged party is immediately connected to the calling party.
From any station (Delay operation)
1. The paged party dials Meet-Me access code.
2. The party paged receives ringback tone.
3. The calling station rings.
4. The calling station goes off-hook and is immediately connected to the paged party.
To cancel the page from an Attendant Console
1. Press the External Paging feature key while paging.
2. The page is canceled. 
						

							EXTERNAL PAGING WITH MEET-ME
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 167
Service Conditions
1. Amplifiers and speakers must be provided locally.
2. One trunk circuit from a COT card is required for each zone of external paging.
3. One PN-DK00 (or built-in DK00 in MP) is required for every four zones of external paging in order to share
a common amplifier and background music source.
4. The maximum length of paging access codes is three digits.  Paging access codes and Meet-Me codes must
be preprogrammed.
5. A maximum of 10 zones of external paging can be set up.
6. Meet-Me service is programmable.  When Meet-Me service is not provided, there is no system timeout on
paging.  When Meet-Me service is provided, a system timeout is applied to the delay Meet-Me operation.
In the case of delay operation, both the paging period and the period of waiting for the Meet-Me call are
combined.  After this timeout expires, Meet-Me attempts will be denied and the paging circuits become
available again.  (Refer to the  Variable Timing Parameters feature for timeout information).
7. If additional dialing is required after seizing a paging trunk, the Radio Paging Equipment Access feature
may be used. 
8. No LED indication for the External Paging key on an Attendant Console is provided.