NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

							DIRECT STATION SELECTION/BUSY LAMP FIELD (DSS/BLF) CONSOLE
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 148 NDA-24271, Issue 1.0
DIRECT STATION SELECTION/BUSY LAMP FIELD 
(DSS/BLF) CONSOLE
General Description
This feature allows a Direct Station Selection/Busy Lamp Field (DSS/BLF) Console to be associated with a
Multiline Terminal. When the buttons on the DSS/BLF Console unit are programmed for Direct Station Selec-
tion (DSS) buttons, up to 60 stations can be directly accessed in addition to those already appearing on the Mul-
tiline Terminal. Busy status for each station is indicated by a red LED associated with each button.
In addition, the DSS/BLF console can provide the following functions:
Message Waiting - Set/Cancel/Status Display
Do Not Disturb - Set/Cancel/Status Display
Automatic Wake Up No Answer - Status Display/Cancel
Agent Busy Out - UCD - Status Display
Line Lockout - Status Display
Room Cutoff - Set/Cancel/Status
Station Application
All Multiline Terminals.
Operating Procedure
To initiate a call
1. Press the desired DSS key.
2. Lift handset and converse when party answers. 
OR
1. Lift handset and receive dial tone.
2. Press the desired DSS key.
3. Converse when party answers.
To display Line Lockout status
No manual operation is required. When stations are currently in Line Lockout mode, their associated LED will
flash red at 30 ipm.
Service Conditions
1. A Multiline Terminal can be equipped with as many DSS/BLF Console units as necessary.
2. The maximum number of DSS/BLF Console is 8 per Firmware Processor (FP). The maximum number of
DSS/BLF Console that can be programmed in the system is 32 (DSS/BLF+Add-On Modules).
3. A maximum of 60 Direct Station Selection keys can be assigned on each DSS/BLF Console.
4. When a call is made using the DSS/BLF Console, the associated Multiline Terminals LCD displays the
same indication that is provided for internal calls made from the line keys of the Multiline Terminal.
5. Feature Access keys cannot appear on the DSS/BLF Console. 
						

							DIRECT STATION SELECTION/BUSY LAMP FIELD (DSS/BLF) CONSOLE
Busy Out Status Console
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 149
6. The DSS/BLF Console can be provided with a Message Wait (MW) key, a Do Not Disturb (DND) key, a
Night Transfer (NT) key, a Wake Up No Answer (WU) key, a Room Cutoff (RC) key, and a Agent Busy
Out (BYO) key for the following purposes:
MW key Message Waiting Set/Cancel/Status Display 
DND key Do Not Disturb Set/Cancel/Status Display 
NT key Day/Night mode change for the associated tenant 
WU key Automatic Wake Up No Answer Cancel/Status Display 
RC key Room Cutoff Set/Cancel/Status Display
BYO key Agent Busy Out - UCD Status Display
These keys must be assigned to the last three (3) keys (key no. 57, 58 and 59) on the DSS/BLF Console.
7. Key operation from MW, DND, WU, and BYO key on the DSS/BLF Console are effective for only the first
48 DSS keys (key no. 00 to 47), which have two (2) LEDs (red and green) in each key. Direct Station Se-
lection, busy status indication, and Line Lockout status indication are effective for all 60 keys on the DSS/
BLF Console.
8. When the following operations from the DSS/BLF Console are used, the Function Mode key must be as-
signed to one of 60 DSS keys. 
Message Waiting Set/Cancel using MW key
Do Not Disturb Set/Cancel using DND key
Automatic Wake Up No Answer Cancel using WU key
9. A 4DLC/8DLC card is required when a DSS/BLF Console is installed.
Busy Out Status Console
General Description
This feature allows a DSS/BLF Console unit associated with a Multiline Terminal to be used as a Busy Out Sta-
tus Console.  This feature is activated by use of a Function Mode key on a DSS/BLF Console.  The Busy Out
Status for each station is indicated by a red LED associated with each button.
Station Application
All stations with an associated DSS/BLF Console.
Operating Procedure
To display station Busy Out (BYO) status
1. Press the Function Mode key on the DSS/BLF Console assigned for Busy Out Status display.  An LED as-
sociated with the BYO key lights.
2. When stations are currently in the Busy Out state, their associated LED will light green.
3. Press the same Function Mode key to return to DSS/BLF mode, if desired. 
						

							DIRECT STATION SELECTION/BUSY LAMP FIELD (DSS/BLF) CONSOLEDo Not Disturb Console
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 150 NDA-24271, Issue 1.0
Service Conditions
1. If the system is initialized (Reset) the Console Function Mode will return to DSS/BLF.
2. The Busy Out Status of a station cannot be set or cancelled from a Busy Out Status Console.
3. Refer to the DSS/BLF Console and the Uniform Call Distribution Features and Specifications for more de-
tails. 
Do Not Disturb Console
General Description
This feature allows a DSS/BLF Console associated with a Multiline Terminal to be used as a Do Not Disturb
(DND) Console.  This feature is activated by the use of a Function Mode key on a DSS/BLF Console.  DND set
status for each station is indicated by a green LED associated with each button.  In addition, the Multiline Ter-
minal user can set/cancel the DND status of other stations using the DND Console.
Station Application
All stations with a DSS/BLF Console.
Operating Procedure
To set and cancel Do Not Disturb (DND)
1. Press the DND key.  When stations are currently in DND their associated LED will light green.
2. Press the Function Mode key: an LED associated with the Function Mode key will light red.
3. Press the desired DSS key(s) to set or cancel.  A lit LED indicates DND is set.
4. Press the DND key again to return to DSS/BLF mode, if desired.
Service Conditions
1. The DND Console displays the set status for those stations for whom DND was set, by the station user of
the DND console or by the set station only.  Indication is not provided when another DND Console, the At-
tendant Console, a Hotel/Motel Front Desk Instrument, or a PMS changes the status of a station.
2. If the system is initialized (reset), the Console function mode will return to DSS/BLF.
3. Refer to the DSS/BLF Console and the Do Not Disturb Features and Specifications for more details.
Message Waiting Console
General Description
This feature allows a DSS/BLF Console associated with a Multiline Terminal to be used as a Message Waiting
(MW) Console.  This feature is activated by the use of a Function Mode key on a DSS/BLF Console.  The Mes-
sage Waiting status for each station is indicated by a green LED associated with each button.  In addition, the
Multiline Terminal user can set/reset MW status using the MW Console. 
						

							DIRECT STATION SELECTION/BUSY LAMP FIELD (DSS/BLF) CONSOLE
Room Cutoff Console
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 151
Station Application
All stations with a DSS/BLF Console.
Operating Procedure
To set and cancel Message Waiting
1. Press the MW key.  When stations are currently in MW their associated LED will light green.
2. Press the Function Mode key: an LED associated with the Function Mode key will light red.
3. Press the desired DSS key(s) to set or cancel.  A lit LED indicates MW has been set.
4. Press the MW key again to return to DSS/BLF mode, if desired. 
Service Conditions
1. The MW Console only displays/cancels the set status for those stations to whom Message Wait was set, by
the station user of the MW Console.
2. If the system is initialized (reset), the Console function mode will return to DSS/BLF.
3. Refer to the DSS/BLF Console and the Message Waiting Features and Specifications for more details.
Room Cutoff Console
General Description
This feature allows a DSS/BLF Console associated with a Multiline Terminal to be used as a Room Cutoff Con-
sole.  This feature is activated by the use of a Function Mode key on a DSS/BLF Console.  The Room Cutoff
status for each station is indicated by a green LED associated with each button.  In addition, the Multiline Ter-
minal user can set/cancel Room Cutoff to another station using the Room Cutoff Console.
Station Application
All Multiline Terminals with a DSS/BLF Console.
Operating Procedure
To set and cancel Room Cutoff
1. Press the RC key.  When stations are currently in RC their associated LED will light green.
2. Press the Function Mode key: an LED associated with the Function Mode key will light red.
3. Press the desired DSS key(s) to set or cancel.  A lit LED indicates RC has been set.
4. Press the RC key again to return to the DSS/BLF mode, if desired.
Service Conditions
1. The Room Cutoff Console only displays/cancels the set status for those stations which were set into room
cutoff by the station user of the Room Cutoff Console.  Indication is not provided when another Room Cut-
off console, the Attendant Console, a Hotel/Motel Front Desk Instrument, or a PMS changes the RC status
of a station.
2. If the system is initialized (reset), the Console function mode returns to DSS/BLF.
3. Refer to the DSS/BLF Console and the Room Cutoff Features and Specifications for more details. 
						

							DIRECT STATION SELECTION/BUSY LAMP FIELD (DSS/BLF) CONSOLEWake Up No Answer Console
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 152 NDA-24271, Issue 1.0
Wake Up No Answer Console
General Description
This feature allows a DSS/BLF Console associated with a Multiline Terminal to be used as a Wake Up No An-
swer (WU) Console.  This feature is activated by a function mode key on a DSS/BLF Console.  The No Answer
status for each station is indicated by a flashing green LED associated with each button.
Station Application
All Multiline Terminals with a DSS/BLF Console.
Operating Procedure
To display and cancel Wake Up No Answer
1. Press the WU key.  If stations failed to answer their wake up call, their associated LED flashes green at 30
ipm.
2. Press the Function Mode key: an LED associated with the Function Mode key will light red.
3. Press the flashing DSS key(s) to turn out the desired stations LED.
4. Press the WU key again to return to the DSS/BLF mode, if desired.
Service Conditions
1. The Wake Up No Answer Console is only used to display/cancel the No Answer status of the Automatic
Wake Up feature after the station has failed to answer.  The Automatic Wake Up feature cannot be set from
the Wake Up No Answer Console.
2. If the system is initialized (reset), the Console function mode will return to DSS/BLF.
3. Refer to the DSS/BLF Console and the Automatic Wake Up Features and Specifications for more details.  
						

							DISTINCTIVE RINGING
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 153
DISTINCTIVE RINGING
General Description
This feature provides Distinctive Ringing patterns to the station so that the station user can distinguish between
internal and external incoming calls. This feature also enables the LED associated with the line key of the Mul-
tiline Terminal to flash in two colors according to the kind of incoming call.
Station Application
All stations.
Operating Procedure
No manual operation is required.
Service Conditions
1. Ringing pattern for incoming internal calls:
1 second on, 2 seconds off
OR
2 seconds on, 4 seconds off
2. Ringing pattern for incoming external calls:
1 second on, 2 seconds off
OR
2 seconds on, 4 seconds off
OR
0.4 seconds on, 0.2 seconds off
0.4 seconds on, 2.0 seconds off
3. Ringing pattern for Call Back, Trunk Queuing - Outgoing and Executive Calling:
0.5 seconds on, 0.5 seconds off
0.5 seconds on, 1.5 seconds off
4. All recalls (to Multiline Terminals):
0.5 seconds on, 0.5 seconds off
0.5 seconds on, 0.5 seconds off
5. When calling a third station (three-party Conference, Consultation Hold, etc.), the ringing signal sent to the
called station is dependent upon the type of call placed on Hold. If the call is a trunk call, external ringing
is provided; if the call is an extension call, internal ringing is provided.
6. Ring frequencies of Multiline Terminals can be assigned in programming through station Class of Service.
Refer to the Ring Frequency Control Features and Specifications.
7. The ringing pattern for incoming internal calls is programmable on a system basis.
8. The ringing pattern for incoming external calls is programmable on per trunk route basis.
9. The ringing pattern of recalls to Single Line Telephones is the same pattern as that of the original call.
10. The distinctive lamp indication is applicable only for Multiline Terminals during call termination (including
a recall). 
						

							DISTINCTIVE RINGING
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 154 NDA-24271, Issue 1.0
11. The lamp indication patterns are as follows:
 Incoming internal calls Red, 120-ipm flashing
Incoming external calls Green or Red, 120-ipm flashing
The lamp color for incoming external calls can be selected to be green or red.
12. The lamp color for incoming external calls can be designated on a per-trunk-route basis.
13. The distinctive lamp indication is valid for Direct Inward Termination, Automated Attendant, Direct Inward
Dialing, and Tie line incoming call.
14. The flashing lamp color depends on system data (assigned for Distinctive Ringing (CM08, 137)) and is used
to indicate the termination of a transferred external incoming call.
15. If the system is installed behind Centrex or the main PBX, this feature provides Distinctive Ringing patterns
to the Multiline Terminal in the system so that the station user can distinguish between internal calls from
the main PBX and external incoming calls. The C.O. trunk to the main PBX must be assigned on Trunk -
Direct Appearances on the Multiline Terminal.
16. When Distinctive Ringing in behind system is activated, Delayed Ringing is not available for the related
C.O. trunk. 
						

							DO NOT DISTURB
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 155
DO NOT DISTURB
General Description
This feature restricts incoming calls to a station and can be set by an individual station or from the Attendant
Console. Placing a station in Do Not Disturb (DND) does not prevent a station from originating a voice or data
call or from receiving a data call. This feature also allows a station to ensure privacy from telephone interrup-
tions while on an outgoing call. Additionally, the Attendant Console can place a group of stations in the Do Not
Disturb condition. 
Station Application
All stations.
Operating Procedure
From a Single Line Telephone
To set
1. Lift the handset and receive dial tone.
2. Dial the Do Not Disturb feature access code and receive service set tone.
3. Restore the handset.
To cancel
1. Lift the handset and receive dial tone.
2. Dial the Do Not Disturb cancel code and receive service set tone.
3. Restore the handset.
From a Multiline Terminal
To set
1. Press the Speaker key and receive dial tone.
2. Press the DND function key and the associated LED lights. If equipped with an LCD the display will indi-
cate SET
.
3. Press the Speaker key.
To cancel
1. Press the Speaker key and receive dial tone.
2. Press the DND function key and the associated LED goes out. If equipped with an LCD the display will
indicate CANCEL.
3. Press the Speaker key.
From the Attendant Console
To set an individual station in DND
1. Dial the desired station number.
2. Press the DD key and the associated LED flashes. 
						

							DO NOT DISTURB
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 156 NDA-24271, Issue 1.0
3. Press the START key.  The DD LED lights steady and service set tone is received.
4. Press the RELEASE key.
To cancel an individual station in DND
1. Dial the desired station number.
2. Press the DD key and the associated LED flashes.
3. Press the RESET key and the DD LED goes out.
4. Press the RELEASE key.
To set a group of stations in DND
1. Press the DD key and the associated LED flashes.
2. Press the START key and the DD LED lights steady.
3. The designated group is now in DND.
To cancel a group of stations in DND
1. Press the DD key and the associated LED flashes.
2. Press the RESET key and the DD LED goes out.
3. The designated group is no longer in DND.
To call a station that set DND (Attendant Only)
1. Press an idle LOOP key.
2. Dial the station number and the DD LED flashes and reorder tone is received.
3. Press the DDOVR key.
4. The station will ring.
Service Conditions
1. Calls to stations that are in Do Not Disturb will receive reorder tone or on a tenant basis, can be assigned to
transfer to the Attendant or a predesignated station.
2. The station in Do Not Disturb can originate calls in the normal manner.
3. Call Forwarding can be set to a station in Do Not Disturb.
4. A Do Not Disturb station will be omitted from the Station Hunting chain.  If a DIT call is directed to a pilot
of a hunt group, hunting will be provided.  Internal calls will receive a fast busy tone.
5. The Do Not Disturb station can cancel DND even though the condition was set by the Attendant.
6. Verification of stations in Do Not Disturb is only possible from the Attendant Console.  Multiline Terminals
with LCD and a DND key assigned can verify their own DND setting.
7. The ability to set DND can be controlled on a per station via Class of Service or a per system basis.
8. This feature can only be set or canceled by the station while the station is receiving internal dial tone.
9. When a Multiline Terminal is set in DND, calls to the primary extension and secondary extensions will not
ring.  Trunks programmed to ring will not do so while DND is set, but flashing LED indications are still
provided.  DND will not deny an Executive Override.
10. Only the Attendant has the ability to place a group of stations in Do Not Disturb.  There is only one group
available and the stations within the group are programmed in system data.  There is no limitation on the
number of stations in the group. 
						

							DO NOT DISTURBDo Not Disturb - Hotel/Motel
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 157
11. A station included in a DND group, retains the ability to place their particular station in DND.
12. When the Attendant places a group in DND, an individual station within the group can cancel the DND set-
ting to their station.
13. A feature access line key can be assigned on Multiline Terminals for DND set and cancel. 
14. If the DND key is pressed while connected to a trunk or station, the following interruptions are denied until
that call is completed:
Attendant Camp-On
Attendant Override
Boss Secretary Override
Camp-On
Executive Override
15. Refer also to the Data Do Not Disturb feature, and the Hotel/Motel Do Not Disturb feature.
16. DND is displayed on a Multiline Terminal with LCD when calling a station in DND.
17. The priority for service checks (features activated) on a station is as follows:
a. Call Forwarding - All Calls
b. Call Forwarding - Busy Line
c. Station Hunting/UCD
d. Do Not Disturb
Do Not Disturb - Hotel/Motel
General Description
This feature allows the Attendant Console(s), Hotel/Motel Front Desk Instrument(s), guest stations or Property
Management System (PMS) terminal(s) to place individual stations into Do Not Disturb.  Calls can be placed
from stations set in DND.
Station Application
All stations.
Operating Procedure
From the Hotel/Motel Front Desk Instrument
To set Do Not Disturb
1. Press the DD key.
2. Dial the desired station number.
3. Press the SET key.
4. The above two steps can be repeated for additional stations.
5. Press the RLS key.
To cancel Do Not Disturb
1. Press the DD key.
2. Dial the desired station number.