NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

							STATION SPEED DIALING
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 298 NDA-24271, Issue 1.0
To program numbers in memory
1. Go off-hook and dial the Station Speed Dialing programming code.
2. Dial the abbreviated code to be assigned. 
3. Dial the trunk access code and the desired telephone number.
4. Restore the handset.
Service Conditions
1. Each Station Speed Dialing buffer can store a maximum of 26 digits, including pauses. The trunk access
code (maximum 4 digits) must be dialed to be stored; however, the trunk access code is not counted in the
26 digits.
2. There are 1000 Speed Dialing buffers in a memory block, and there are 10 memory blocks for a total of
10,000 Speed Dialing buffers per system.
MP without expansion memory (standard): up to 4,000 buffers
MP with expansion memory (optional): up to 10,000 buffers
3. Single Line Telephones and the Multiline Terminals can be assigned up to 10 memory blocks (10000
buffers) each. When Station Speed Dialing is assigned, the minimum assignment is one memory block (10
buffers). 
4. The same memory blocks can be shared by multiple stations. When the same memory blocks are shared,
there is an assignment that allows selected stations to be able to reprogram the buffer on a per-station basis.
5. Only the feature keys on Multiline Terminals can be programmed for internal or external calls. All other
Speed Dialing buffers are for trunk calls only.
6. Code Restriction can be allowed or denied with Station Speed Dialing on a system basis.
7. The numbers stored in each Speed Dialing buffer will be retained in the event of system reinitialization or
power failure.
8. A pause may be programmed by using the # or * key. If # is used, the pause duration is 1.5 seconds. If * is
used, a system programmable pause (1.5 - 12 seconds: default is 3 seconds) is provided.
9. Refer to the Consecutive Speed Dialing feature for additional information.
10. If the system is designated as KF registration, this feature will not be available, except for the following
operation:
Press a Trunk (TRK) key (trunk service)
Press a One Touch key (station speed dialing) 
11. The following numbers can be stored in a One Touch key of a Multiline Terminal:
a. Access code for Hooking signal to a Centrex (maximum 2 digits) + desired number (maximum 26 
digits)
This One Touch key is effective when the station user is connected to a Centrex line. The Recall key 
is used to return to the original line. Call information can be recorded in SMDR.
b. Station number + DTMF signal after the called station answered (maximum 26 digits in total)
This One Touch key is effective when the station user is in idle or busy or seizing a trunk.
c. Trunk access code (maximum 4 digit) + outside number + * # + DTMF signal after the called station
answered (maximum 26 digits in total except trunk access code).
Note:
“* #” is programmed as a delimiter between outside number and DTMF signal. 
						

							STATION SPEED DIALING
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 299
This One Touch key is effective when the station user is in idle or seizing a trunk. When talking to the
outside party, the One Touch key sends only outside number as DTMF signal.
When pressing another One Touch key during the sending DTMF signal after a called station
answered, the stored number in the second One Touch key is sent out as DTMF signal continuously.
If the second One Touch key stores the station or outside number with DTMF signal (the above “b”,
“c”), only the station/outside number is sent out and the DTMF signal is not sent out.
12. By dialing the feature access code of Call Forwarding - All Calls / - Busy Line / - No Answer and pressing
a One Touch key, Call Forwarding can be set to a stored station/outside number in the One Touch key. The
station which Call Forwarding - Outside is restricted cannot use a One Touch key for Call Forwarding
operation.
13. When using the additional memory buffers for a Multiline Terminal, the LEDs on the One Touch keys do
not show the busy state of the station associated with the keys.
14. When using the additional memory buffers for the Multiline Terminal, Speed Dialing by a Programmable
key is not available on the Multiline Terminal. 
						

							STEP CALL
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 300 NDA-24271, Issue 1.0
STEP CALL
General Description
This feature allows the Attendant or station user, after calling a busy station, to call an idle station by simply
dialing an additional digit. This feature will operate only if the number of the idle station is identical to that of
the busy station in all respects, except the last digit.
Station Application
All stations.
Operating Procedure
1. The dialed station (220) is busy.
2. Dial 5.
3. If station 225 is idle, the call will be connected there.
Service Conditions
1. If the second selected station is also busy, Step Call can continue until an idle station is reached. When Call
Forwarding - All Calls is set, and a station called during Step Call meets the Call Forwarding condition, Call
Forwarding will occur.
2. Step Call can be activated when busy tone is returned on a Consultation Hold or Call Park attempt.
3. When a call is rerouted by Call Forwarding, and the station to which the call was forwarded is busy, Step
Call will occur within the forwarded-to stations tens group of stations, and not the initially dialed stations
tens group of stations.
4. Step Call can not be initiated on Direct Inward Dial and Direct Inward Termination calls, but can be initiated
on Direct Inward System Access (DISA) calls.  
						

							SUPERVISORY CONTROL OF PERIPHERAL EQUIPMENT
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 301
SUPERVISORY CONTROL OF PERIPHERAL EQUIPMENT
General Description
When various types of peripheral equipment (such as facsimiles, dictation equipment, Voice Mail, etc.) are con-
nected to the line circuits of the system, this feature allows the loop of the line circuit concerned to open for a
programmable interval, and send a release signal to the peripheral equipment when the calling party disconnects.
Station Application
Not applicable.
Operating Procedure
No manual operation is required.
Service Conditions
1. The duration of the momentary open is flexible, and can be programmed from 200 ms to 1000 ms in system
programming.
2. When the calling party releases the connection, a release signal (loop open) is sent to the peripheral equip-
ment.
3. The calling party can be internal or external.
4. A 4LC/8LC card must be installed to provide this feature. 
						

							SYSTEM SPEED DIALING
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 302 NDA-24271, Issue 1.0
SYSTEM SPEED DIALING
General Description
This feature provides all users the ability to dial frequently called numbers using an abbreviated call code.
Station Application
All stations.
Operating Procedure
From Multiline Terminals
1. Press the Speaker key or lift the handset and receive extension dial tone.
2. Press the System Speed Dialing access feature key (one touch key) or dial the System Speed Dialing feature
access code.
3. Dial the abbreviated call code (2 or 3 digits).
4. Converse when the party answers.
From Single Line Telephones
1. Lift the handset and receive dial tone.
2. Dial the System Speed Dialing feature access code.
3. Dial the abbreviated call code (2 or 3 digits).
4. Converse when the party answers.
Service Conditions
1. System Speed Dialing can be allowed or denied to individual stations in that stations Class of Service as-
signment. System Speed Dialing may also be allowed or denied on a per tenant or system wide basis.
2. System Speed Dial numbers are assigned in system programming from the Maintenance Administration
Terminal (MAT) or Customer Administration Terminal (CAT). Two pauses are available to be programmed
in System Speed Dialing buffers. One pause is preset at 1.5 seconds, the other pause is programmable from
1.5 seconds to 12 seconds (default is 3 seconds).
3. Code Restriction can be allowed/denied to System Speed Dialing on a system basis only.
4. When Least Cost Routing is supplied in the system, it will be applied when System Speed Dialing is access-
ed.
5. There is a total of 300 System Speed Dialing buffers per system, as set in default. This total can be increased
to a maximum of 4000 buffers by reassigning Station Speed Dialing buffers as System Speed Dialing buff-
ers. 
6. Each tenant in the system can be assigned up to a maximum of 300 buffers.
7. Each buffer can store a maximum of 26 digits. Trunk access codes are not part of the 26 digits.
8. When Station Message Detail Recording (SMDR) is provided, the actual dialed number is recorded and
printed.
9. If the system is designated as KF registration, this feature will not be available.
10. System Speed Dialing cannot be used on Trunk Direct Appearances.  
						

							SYSTEM TRAFFIC
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 303
SYSTEM TRAFFIC
General Description
The NEAX2000 IVS2 is the stored program controlled digital electronic PABX employing PCM time division
switching technique. Single stage time division switching is employed for all configurations of NEAX2000
IVS
2 up to its maximum line and trunk configuration. Traffic capacity is expressed in Busy Hour Call Attempts
(BHCA). This value is the number of call attempts that can be generated in the busiest hour of the day.
Service Conditions
Maximum BHCA’s per system:
Number of 
Firmware Processors (FP’s) No FP 1 FP 2 FP’s3 FP’s4 FP’s
Business with OAI/ACD1000 2000 4000 5000 5500
Business2000 2500 5000 7000 8000 
						

							TENANT SERVICE
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 304 NDA-24271, Issue 1.0
TENANT SERVICE
General Description
This feature provides for more than one organization (tenant) to share the same system. Through system pro-
gramming, each organization may be restricted to its own C.O. trunks, Attendant Consoles and extension group.
In addition, incoming calls are directed to the specific tenant. 
Station Application
Not applicable.
Operating Procedure
No manual operation is required.
Service Conditions
1. An Attendant Console can be provided for each tenant. However, a single common Attendant Console may
be shared by two or more tenants. The number of Attendant Consoles per tenant is limited to the sum total
of the system.
2. Interoffice calling between tenants may or may not be restricted, depending on system data programming.
3. Different tenants may share a common group of trunks where required.
4. When a station dials access code 0, it will be connected to the associated Attendant.
5. There are 4 different numbering plans. Different tenants can utilize the same numbering plan when neces-
sary.
6. The system can provide tenant service up to a maximum of 64 tenants.
7. Programming on the Maintenance Administration Terminal (MAT) or Customer Administration Terminal
(CAT) is common to the system.
8. Station-to-Station, Call Transfer, Conference and Trunk Answer any Station between tenants can be al-
lowed or denied in system programming.
9. The same feature access code(s) can be shared between tenants.
10. When more than one numbering plan is assigned in the system, more than one Day/Night Mode Change By
Station Dialing access code can be assigned. When the access code is dialed by a station, only the associated
tenant will be placed in Night Service.
11. One AP00 board is required for Station Message Detail Recording (SMDR). The same AP00 board is ap-
plied to all tenants.
12. Paging can be shared between tenants, or the assignment of different paging zones and different numbering
plans allow for individual paging access by tenants.
13. When Multiple Console Operation is applied, a master Attendant Console must be designated to place mul-
tiple tenants into Night Service. 
14. A different music source for Music On Hold (maximum 10) may be used for each tenant.
15. Music On Hold on a tenant basis has a choice for holding-/held-party control in the music source.
16. Relay control is available for each of 10 tone sources. 
						

							TIE LINES
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 305
TIE LINES
General Description
This feature allows any station user dial access or direct access to an E&M Tie Line.
Station Application
All stations.
Operating Procedure
To dial access an E&M Tie Line
1. Lift handset and receive dial tone.
2. Dial E&M Tie Line access code.
3. Dial desired number.
To directly access an E&M Tie Line
1. Lift handset or press Speaker key and receive dial tone.
2. Press line key assigned E&M Tie Line.
3. Dial desired number.
Service Conditions
1. Tie Line access may be denied to individual stations through Class of Service.
2. When a power failure occurs (without reserve power backup), all existing E&M Tie Line connections and
access to E&M Tie Lines is lost.
3. Each tie line group can be programmed for both rotary and pushbutton address signaling (incoming and/or
outgoing).
4. The system can only be equipped with dial repeating tie lines. Immediate start, delay dial, or wink start sig-
naling is available.
5. When a trunk route access code is dialed by a station user, the tie line route is used to index a trunk route
restriction table to determine if the call attempt is allowed. If access is restricted, reorder tone is provided.
6. The system can be programmed to supply second dial tone on incoming E&M Tie Lines.
7. Both 2 and 4-wire, Type I and Type V, E&M Tie Lines can be connected.
8. When 4-wire E&M Tie Lines are connected, the following pad control can be assigned:
Station to Tie Line - 0  to –12 db.
C.O. to Tie Line - 0  to –4 db.
Tie Line to Tie Line - 0  to –4 db.
9. An ODT card is required for 2- or 4-wire E&M Tie Line interface.  
						

							TIE LINE TANDEM SWITCHING
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 306 NDA-24271, Issue 1.0
TIE LINE TANDEM SWITCHING
General Description
This feature allows Trunk-to-Trunk connections through the system without the need for any Attendant assis-
tance or control. The major use of this feature is in association with a dial tandem tie line network to allow Tie
Line connections and incoming Tie Line calls automatic access to, and completion of, local C.O. calls.
Station Application
Not applicable.
Operating Procedure
1. E&M Tie Line is seized by distant end system.
2. Distant end system dials applicable trunk access code and desired number.
Service Conditions
1. When using a 2-wire application (ODT card), there may be a decrease in transmission decibel levels.
2. When using a 4-wire application, an ODT card is required for every Tie Line. This card provides attenuation
so that the desired transmitting and receiving levels can be maintained, providing the overall tandem system
with transparency.
3. When all Tie Lines are busy, the calling station will receive busy tone.
4. Incoming trunks may be restricted from outgoing access to other trunks on a trunk route basis.
5. Consideration should be given to access code numbering plans to avoid unnecessary loss of access codes
and code duplication within the same system.
6. There is no limitation on the allowable number of Tie Line Tandem Switching connections.
7. Incoming dial repeating Tie Lines can connect to the following types of outgoing trunks:
Dial repeating tie lines
C.O. trunks
FX trunks
WATS trunks
CCSA trunks
8. All trunk routes assigned for no release signal are restricted from tandem connections.
9. The Station Message Detail Recording feature applies to incoming Tie Line calls which dial access an out-
going trunk.  
						

							TIMED QUEUE
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 307
TIMED QUEUE
General Description
When a user originates an outgoing trunk call and the called party is busy or does not answer, the caller can set
the Timed Queue feature. When this feature is set, the trunk seizure is repeated and the number is redialed after
a predetermined time interval.
Station Application
Multiline Terminals.
Operating Procedure
1. Press the Speaker key and receive dial tone.
2. Dial a trunk access code and the desired number.
3. Receive busy tone or ring no answer. Press the line key assigned as the CALL BACK key. The associated
LED flashes green and the LCD displays TIMED-Q. Timed Queue is now set.
4. Within a preprogrammed time interval, the system will automatically seize a trunk (dial tone is heard), redial
the number (dialed digits are heard), and ring back or busy tone (depending on the status of the called party)
will be heard at the station that set Timed Queue.
5. Lift the handset and converse.
Service Conditions
1. The time between setting the Timed Queue and when the system releases the trunk is programmable from
4-120 seconds (30 seconds as set in default). During this period, the stations Speaker key LED is lit and the
station is considered off-hook by the system.
2. The time between the release of the trunk and the reseizure of the trunk is programmable from 4-120 seconds
(60 seconds as set in default).
3. The number of times a Timed Queue will occur is programmable from 1-7 times (3 times as set in default).
When the programmed number of attempts is reached, Timed Queue will be canceled.
4. Timed Queue is canceled if a station user either lifts the handset or presses the Speaker key while this feature
is activated.
5. When a Timed Queue occurs and ringback tone is supplied to the station, the station user should immedi-
ately lift the handset when the called party answers. This operation cancels the Timed Queue; therefore, the
period of ringback tone will not time out.
6. The combined maximum number of Timed Queues set and Trunk Queuing Outgoing set cannot exceed 32.
When the maximum is reached and an attempt to access Timed Queue is made, Multiline Terminals with
an LCD will receive a visual and audible indication.
7. If all trunks are busy when reseizure is attempted, the system waits for a trunk in the same trunk route to
become idle.