NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

							MISCELLANEOUS TRUNK ACCESS
Wide Area Telephone Service (WATS) Access
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 228 NDA-24271, Issue 1.0
 Wide Area Telephone Service (WATS) Access
General Description
This feature allows any station user direct dial access to outgoing WATS lines.
Station Application
All stations.
Operating Procedure
Normal call handling procedures apply.
Service Conditions
1. One circuit on the COT card is required for each WATS line interface.
2. Least Cost Routing and Code Restriction can be applied to WATS lines.
3. The maximum capacity of all lines including WATS Lines cannot exceed 256 lines.
4. Access to this feature can be allowed or denied in Class of Service assignment.  
						

							MULTILINE TERMINAL ATTENDANT POSITION
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 229
MULTILINE TERMINAL ATTENDANT POSITION
General Description
A Multiline Terminal with LCD can be programmed to function similar to an Attendant position. This Attendant
position has limited access to Attendant related features and functions and can be substituted where an Attendant
is required but an Attendant Console is not necessary. When a DSS/BLF console is associated with this Atten-
dant Multiline Terminal enhanced operation is available.
Station Application
All Multiline Terminals with LCD.
Operating Procedure
Answering and transferring an incoming C.O. line call
With an incoming call in progress (DDD, FX, or WATS line key LED is flashing, C.O. ring is heard):
1. Press the flashing line key or the Answer key.
2. The First available LOOP key LED lights steady green. Incoming indication stops. The LCD shows the
trunk name and number.
3. Press the Transfer key and dial the station number to be transferred to, or press the desired DSS key. The
LCD shows the called station number.
4. Press the RLS key or go on-hook.
To Hold a call
With a call in progress:
1. Press the Hold key. The LOOP key flashes green.
2. Go on-hook or press the RLS key.
To retrieve a held call
1. Go off-hook.
2. Press the flashing LOOP key. The LED key indication goes to steady green.
3. Converse.
To set/cancel Message Waiting
1. Press the MW key on the DSS/BLF console to enter the Message Wait mode.
2. Press the associated DSS key for the desired station. The associated LED lights steady green for set Message
Waiting or extinguishes when Message Waiting is canceled.
3. Press the MW key to return to the normal DSS mode.
To set/cancel Do Not Disturb
1. Press the DND key on the DSS/BLF console to enter the Do Not Disturb mode.
2. Press the applicable DSS key for the desired station. The associated LED lights steady green when Do Not
Disturb is set and extinguishes when Do Not Disturb is canceled. 
						

							MULTILINE TERMINAL ATTENDANT POSITION
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 230 NDA-24271, Issue 1.0
3. Press the DND key to return to the normal DSS mode.
To set/cancel Night Service
1. Press the NT key on the  DSS/BLF Console.
OR
Dial the Night Service set/cancel code when off-hook on the primary extension.
Answering an Operator call
1. Press the OPE key.  The associated LED lights steady green and the LCD will display either the trunk name
and number or station name and number.
2. Converse. 
Service Conditions
1. Transfer of calls is possible with the Transfer key.
2. Answering of calls is possible using the Answer key or by direct line key selection.
3. Normal internal call operation is available using the stations primary extension, a secondary extension, or
a software line appearance.
4. A  DSS/BLF Console can be associated with the Attendant Multiline Terminal, and its keys can be assigned
as Direct Station Selection (DSS) keys and used in conjunction with the RLS key.
5. When the  DSS/BLF Console is assigned for use with the Multiline Terminal, the unit can be provided with
a Message Wait (MW) key, a Do Not Disturb (DND) key, and a Night Transfer (NT) key.  Using the MW
key converts the  DSS/BLF Console into a Message Wait Console.  Using the DND key converts the  DSS/
BLF Console into a Do Not Disturb console.  Using the NT key places the associated tenant into night mode.
Only one of these can be accessed at one time.
6. An RLS key can be assigned on the Multiline Terminals line keys.
7. Use of the RLS key during a call in progress will terminate that call, unless a transfer is in progress, in which
case the transfer occurs.  (The RLS key acts the same as going on-hook).
8. The associated LED for MW, DND or N.T. on the  DSS/BLF Console will light steady green when in use,
and be off when canceled.
9. The associated LED for each station assigned MW or DND is lit steady green while it is set, but is displayed
only when the Multiline Terminal user activates the Message Wait mode or Do Not Disturb mode.
10. Direct trunk line appearances may be assigned to the Attendant Multiline Terminal.  Operation is the same
as on normal Multiline Terminals.  Attendant Console style operation is not available with Trunk Direct Ap-
pearances.
11. For operator calls from Tie lines, the outside party must dial a virtual line number associated with an ATT
position.
12. An NT key may be assigned to a Multiline Terminal when no master Attendant Console or no station for
Day/Night Mode Change by Station Dialing is provided by the tenant.
13. When a station has been in Line Lockout, the associated LED on the DSS Console flashes red at 30 ipm.  
						

							MUSIC ON HOLD
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 231
MUSIC ON HOLD
General Description
This feature plays music when a line is placed on hold.  Music is provided by a circuit board memory chip or a
local music source, such as a CD player or a radio.
Station Application
All stations.
Operating Procedure
No manual operation is required.
Service Conditions
1. Music may be played in three different cases: C.O. lines, Tie Lines, and internal Station-to-Station calls.
The same source can be used for all three.
2. If an external music source is desired, it must be locally provided.  Refer to the Installation Procedure Man-
ual for installation instructions.
3. Any of the following can be selected as the Music On Hold source:
MP card provides the following two synthesized melodies:  Nocturne or Menuett.
Hold tone
External source:  tuner, tape deck, CD player, etc. connecting via COT or TNT or MP card.
Internal Recorded Message
4. Attendant operations resulting in Music On Hold being played include the following:
When incoming calls to the Attendant are answered and the Attendant presses the HOLD key or dials
an extension number, the  held party receives Music On Hold.
When the Attendant camps on a call to a busy station, the calling party is connected to Music On Hold
until the called party answers or the Attendant reenters the switched loop.
5. When a station user in a two-party connection places the second party on hold, the second party is connected
to Music On Hold.
6. A maximum of ten Music On Hold input sources can be assigned.  Each Music Source must be assigned to
a different tenant.  
						

							NAILED-DOWN CONNECTION - DATA
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 232 NDA-24271, Issue 1.0
NAILED-DOWN CONNECTION - DATA
General Description
This feature provides Data Interface which can transmit the intra-office or inter-office digital data on fixed path
connection.
The Data Interface equips the V.11 (X.21) interface.
A maximum data transmission speed of 64 Kbps is available.
Station Application
Not applicable.
Operating Procedure
No manual operation is required.
Service Conditions
1. This connection is assigned using the Maintenance Administration Terminal (MAT) or Customer Admin-
istration Terminal (CAT) in the system data base.
2. The fixed connection is set automatically after initialization of the system.
3. If power failure occurs, the Nailed-Down Connection is lost until power is restored and the system has rein-
itialized.
4. For this feature, it is necessary to install the Data Port Controller (DPC) card. And when providing the inter-
office digital data transmission, it is necessary to install the Digital Trunk Interface (DTI) card in addition
to the DPC card.
5. Refer to associated data features for more information on Data Communications. 
						

							NIGHT SERVICE
Attendant Night Transfer
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 233
NIGHT SERVICE
General Description
This feature provides a variety of methods for handling incoming calls when the system is in night mode. These
include: 
Attendant Night Transfer 
Call Rerouting 
Day/Night Mode Change by Attendant Console 
Day/Night Mode Change by Station Dialing 
Night Connection-Fixed 
Night Connection-Flexible 
Trunk Answer Any Station
 Attendant Night Transfer
General Description
When the Attendant Console is in Night Service, any operator directed calls (dial 0 calls) are automatically rout-
ed to a preprogrammed station.
Priority Calls and Off-Hook Alarms which terminate to an Attendant are also routed by this feature.
Station Application
All stations.
Operating Procedure
1. The calling party dials 0.
2. That call is automatically forwarded to the preprogrammed station.
3. The calling party receives ringback tone.
4. Ringing signal is sent to the preprogrammed station.
5. The preprogrammed station goes off-hook, and the answered call can be transferred to another station or
outside party.
Service Conditions
1. This feature may be provided together with Night Connection Fixed or Night Connection Flexible to a pre-
determined night station.
2. The predetermined night station for this feature can also be assigned as a night station for Night Connection
Fixed or Flexible.
3. If the night station is set for Call Forwarding, operator calls terminated to that station will be forwarded to
the designated station.
4. The night station can be assigned as a station in a Station Hunting group.
5. One night station per tenant is available in multiple tenant arrangements. 
						

							NIGHT SERVICE
Call Rerouting
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 234 NDA-24271, Issue 1.0
6. The night station can be assigned as a station in an Automatic/Uniform Call Distribution (UCD) group. 
7. This operation is not applicable to Listed Directory Number (LDN) calls.  For LDN calls, Night Connection
Fixed/Flexible or Trunk Answer Any Station (TAS) service is applicable.
8. Night stations can utilize the Call Hold, Call Transfer and Conference features, provided these features are
programmed into the night stations Class of Service.
9. Any calls to the Attendant (dial 0) during Night Service are routed to the night station.
10. Individual Attendant Access calls are not transferred to the night station assigned by Attendant Night Trans-
fer.
 Call Rerouting
General Description
This feature provides flexible reroute capabilities for a variety of calls when the system is in night mode.
Station Application
Not applicable.
Operating Procedure
No manual operation is required.
Service Conditions
1. The following is the call rerouting table according to different types of calls.
Note:
In the day mode, the call also reroutes to the same service or Attendant.
2. When an Attendant presses the NT key, any calls existing in call queuing memory or loop memory on the
Attendant Console should be completed first.  New incoming calls, after hitting the NT key, will reroute
according to assigned Night Service programming.
Call Type Reroutes To
Operator Call (dial 0 call) Predetermined station (Refer to Attendant Night Transfer)
LDN Call TAS or night station
Direct Inward Termination (DIT) Predetermined station or Announcement Service
DIT when busy TAS or Automatic Camp-On until the station becomes idle
DIT when no answer TAS or ringback tone
DID when busy or no answer Predetermined station or Announcement Service
 Note
Tie Line when busy or no answer Predetermined station or Announcement Service
 Note
Trunk Direct Appearance TAS, night station, or TAS and night station with Trunk Direct Appearance. 
						

							NIGHT SERVICE
Day/Night Mode Change by Attendant Console
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 235
 Day/Night Mode Change by Attendant Console 
General Description
This feature provides activation of DAY/NIGHT Mode Change by pressing a predetermined key from the At-
tendant Console. 
Station Application
Attendant Console
Operating Procedure
To change Day to Night mode from SN610 Attendant Console
1. Dial the MODE feature access code or press the MODE key and the associated red LED lights.  The LCD
displays DAY
 for day mode and the LED of the DAY key lights green.
2. Press the NIGHT key and the associated LED lights red.  The LCD display changes from DAY to NIGHT.
3. Press the ANS key and receive service set tone.  The LCD displays SET NIGHT.  The mode of the console
is now changed from day to night mode.
4. Press the RLS key.  
To change Night to Day mode from SN610 Attendant Console
1. Press the MODE key and the associated red LED lights.
2. Dial a predetermined password number which will display on the LCD.
3. Press the DAY key and the associated green LED lights.  The LCD display changes from NIGHT to DAY.
4. Press the ANS key and receive service set tone.  The LCD displays SET DAY.  The mode of the console is
now changed from night to day.
5. Press the RLS key.  
To change Day to Night mode from SN716 DESKCON
1. Press Night key. Night lamp will be lit.
To change Night to Day mode from SN716 DESKCON
1. Press Night key when Night lamp is lit. Night lamp will be off.
Service Conditions
1. This feature can be activated only by a master Attendant Console.
 Day/Night Mode Change by Station Dialing
General Description
This feature allows selected stations to activate a change from day mode to night mode by dialing a special code. 
						

							NIGHT SERVICE
Night Connection - Fixed
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 236 NDA-24271, Issue 1.0
Station Application
All stations.
Operating Procedure
By dial access code
1. Go off-hook and receive dial tone.
2. Dial the DAY/NIGHT Mode Change feature access code followed by 1 for DAY mode/2 for NIGHT mode/
3 for MODE-A mode/4 for MODE-B mode.
3. Restore the handset. 
By function key on a Multiline Terminal
1. Go off-hook or press the Speaker key and receive dial tone.
2. Press the assigned feature access key.
3. Dial 1 for DAY mode/2 for NIGHT mode/3 for MODE-A mode/4 for MODE-B mode.
4. Restore the handset or press the Speaker key.
Service Conditions
1. This feature is assigned in the stations Class of Service.
2. If using a function key on a Multiline Terminal, the associated lamp will be lit when the tenant changes Day
mode to another mode.
Night mode :Red lamp on
MODE-A mode :Red lamp flashing (60 int)
MODE-B mode :Red lamp flashing (120 int)
3. On a system basis, incoming trunk destination and trunk restriction class can be changed (depending upon
programming) when the tenant or system is placed in Night Service.
4. This feature is only available for the tenant without a master Attendant Console.
 Night Connection - Fixed 
General Description
This feature allows incoming calls normally terminated to the Attendant to reroute to a predetermined station
when the system is placed in Night Service.
Station Application
All stations, except fully restricted stations.
Operating Procedure
With an incoming call during Night Service:
1. The outside party hears ringback tone.
2. Ringing signal is sent to the night station. 
						

							NIGHT SERVICE
Night Connection - Flexible
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 237
3. The night station goes off-hook and answers the call.  If necessary, the answered call can be transferred to
another station or outside party.
Service Conditions
1. Night Connection station can be assigned the following types of trunks:
Direct Distance Dialing (DDD)
Foreign Exchange (FX)
Wide Area Telephone Service (WATS)
Common Control Switching Arrangement (CCSA)
Direct Inward Dialing (DID) (available only for LDN calls)
TIE (available only for operator calls)
2. Each night station can be assigned multiple trunks.
3. A fully restricted station cannot be assigned as a night station.
4. If the night station to which an incoming call has been terminated is busy, the system can be programmed
to provide one of the following choices on a per-trunk basis:
Automatic Camp-On
Trunk Answer Any Station
Ringback tone. 
5. If the night station does not answer after a predetermined time, the system can provide one of the following
options on a per-trunk basis:
Trunk Answer Any Station
Ringback tone.
6. The night station can be assigned to a Station Hunting Group.
7. The night station can be assigned to an Automatic/Uniform Call Distribution (UCD) group.
8. If the night station has set Call Forwarding, incoming calls terminated to that station will be forwarded to
the destination station.
9. If the night station has set Call Forwarding to the Attendant, this setting will be ignored and incoming calls
will terminate to the night station.
10. Night stations can access Call Hold, Call Transfer, and Conference provided these features are programmed
into its Class of Service.
 Night Connection - Flexible
General Description
This feature provides incoming calls normally terminated to the fixed night station to be Call Forwarded to an-
other station.
Station Application
All stations, except fully restricted stations.