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NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

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    							PRIORITY CALL
    NEAX2000 IVS2
       Business/Hotel/Data Features and SpecificationsPage 248 NDA-24271, Issue 1.0
    PRIORITY CALL
    General Description
    This feature allows the Attendant to answer a call before other calls, at the Attendants discretion.
    Station Application
    All stations.
    Operating Procedure
    To initiate a Priority Call from any station
    1. Lift the handset and receive dial tone.
    2. Dial the Priority Call number.
    To answer a Priority Call at the Attendant Console
    1. The Attendant presses the designated Priority Call key.
    Service Conditions
    1. A Priority Call can be answered by pressing the Answer key, provided no other calls are waiting.  If other
    calls are waiting, the Priority Call must be answered by pressing the designated Priority Call key in order to
    be answered first.
    2. The designated Priority Call key must be assigned using the Maintenance Administration Terminal (MAT)
    or the Customer Administration Terminal (CAT).
    3. Two Priority Call numbers can be assigned.  Separate Priority Call keys must be assigned at the Attendant
    Console.
    4. The ability to place a Priority Call can be allowed or denied in Class of Service.
    5. A Priority Call to an Attendant Console when the system is in night mode receives reorder tone.
    6. When a station is assigned as the destination of a Priority Call and the station has set Call Forwarding, the
    Priority Call will follow the Call Forwarding setting. 
    						
    							PRIVACY
    Direct Privacy Release
    NEAX2000 IVS2
    Business/Hotel/Data Features and Specifications  
    NDA-24271, Issue 1.0  Page 249
    PRIVACY
    General Description
    This feature restricts Multiline Terminal users from pressing a busy line button and entering a conversation un-
    less permitted by the Multiline Terminal user currently on that line button or if the line button is assigned for
    Direct Privacy Release.
    Direct Privacy Release
    General Description
    This feature allows a station user with a secondary appearance of another extension in the system to access that
    extension when it is being used by someone else. This feature allows for a simplified method for establishing a
    conference. In addition, this feature can be used to emulate PC dialing, where a single line extension connected
    to a PC can appear on a Multiline Terminal and be accessed by the Multiline Terminal user after the PC is com-
    pleted dialing.
    Station Application
    All Multiline Terminals.
    Operating Procedure
    Accessing an extension already in use (lit steady red) by someone else
    1. Press the line button associated with the extension to be accessed. The associated line button changes to
    green, and the display shows a conference in progress (left side of display: CONF).
    2. Inform parties of your presence and converse.
    PC Dialing
    (With desired communication program loaded and ready within the PC)
    1. Initiate the dialing sequence in the communication program. Modem dials out on associated single line ex-
    tension.
    2. After modem has completed dialing, press the line button associated with the secondary appearance of the
    single line extension on the Multiline Terminal.
    3. On the PC, execute the command sequence to tell the modem to go on-hook.
    4. Converse with called party when they answer.
    Service Conditions
    1. This feature can be allowed/denied to a Multiline Terminal via Class of Service assignment.
    2. This feature is allowed only when the extension to be accessed is in conversation with another extension or
    trunk. This feature is denied when the extension to be accessed is listening to a system tone (busy tone, ser-
    vice set tone, internal ringback tone, etc.).
    3. Access is denied to an extension that has a camp-on set to it or has been overridden via Executive Override
    or Attendant Override. 
    						
    							PRIVACY
    Manual Privacy Release
    NEAX2000 IVS2
       Business/Hotel/Data Features and SpecificationsPage 250 NDA-24271, Issue 1.0
    4. The ability to access a busy extension that is making an outside (trunk) call prior to being answered is de-
    pendent on proper setting of the maximum digit dialed assignment (Command 85).
    5. This feature is denied on an extension that has been placed on Call Hold by another extension or has placed
    another party on Call Hold. 
    Manual Privacy Release
    General Description
    This feature allows a Multiline Terminal user to enter a conversation on a busy line button if the Multiline Ter-
    minal user already in the conversation allows them by releasing Privacy.
    Station Application
    All Multiline Terminals.
    Operating Procedure
    To activate Privacy Release with a call in progress:
    1. Press the Conf key.  The Conf LED flashes.
    2. Another station with the same line appearance presses that line button.
    3. Privacy on that line is released and a three-party Conference is in progress.
    4. Repeat above procedure to establish a four-party Conference, if desired.
    Service Conditions
    1. When a line is busy and Manual Privacy Release has not been activated on that line, any attempt to access
    that line will result in busy tone.
    2. Manual Privacy Release is available for Multiline Terminals connected to any extension line key.
    3. When a Multiline Terminal user presses the Conf key, Privacy on the active line is released.  If the Conf key
    is pressed again or another party enters the connection, Privacy is reestablished.
    4. After a third party enters the conversation, the Conf key can be pressed again.  Privacy is released and a
    fourth party is allowed to join the conversation by the same operating procedure.
    5. Manual Privacy Release is activated only on a connection during which the Conf key is pressed.  Once the
    station releases the connection, Manual Privacy Release is canceled and Privacy is restored.
    6. The primary extension of the station entering the conversation is accessed when that station enters the con-
    versation.  For this reason, the primary extension must be idle at the entering station for this feature to work. 
    						
    							PRIVATE LINES
    NEAX2000 IVS2
    Business/Hotel/Data Features and Specifications  
    NDA-24271, Issue 1.0  Page 251
    PRIVATE LINES
    General Description 
    Only a C.O. trunk assigned to that specific station is seized when a station user originates an outgoing C.O. call
    or when an incoming C.O. call is terminated at the station designated by Direct-In-Termination. In this manner,
    stations and C.O. trunks are to be associated on a 1-to-1 basis.
    Station Application
    All Multiline Terminals and Single line Telephones.
    Operating Procedure
    No manual operation is required.
    Service Conditions
    1. Incoming and outgoing restriction assignments can be used to assure privacy.
    2. The following features are available:
    Conference
    Delayed Ringing
    Station Message Detail Recording (SMDR)
    Call Transfer 
    Call Park
    Call Hold
    Save and Repeat
    Last Number Redial 
    Brokers Call 
    Station Speed Dialing using feature keys
    3. When an outgoing call is placed, System Speed Dialing cannot be used.
    4. The LED associated with the line key will be lit red when the trunk is busy, and green when being used by
    the station that selected that trunk.
    5. For further information, refer to the Flexible Line Key Assignment, Flexible Ringing Assignment, and
    Trunk - Direct Appearance features.
    6. This feature is valid for outgoing calls from a Single line Telephone or Multiline Terminal.
    7. For an outgoing call, multiple trunks can be designated per station so that one specific trunk can be selected
    out of them for seizure.
    8. The following are valid methods for making an outgoing call from a Private Line:
    Dialing the C.O. trunk access code
    Station/System Speed Dialing
    Least Cost Routing
    Trunk Direct Appearance on a Multiline Terminal
    Last Number Redial
    9. Private Lines are not available when using Trunk Queuing-Outgoing and Timed Queue. 
    						
    							PRIVATE LINES
    NEAX2000 IVS2
       Business/Hotel/Data Features and SpecificationsPage 252 NDA-24271, Issue 1.0
    10. If a station uses a direct trunk line appearance on a Multiline Terminal for an OG calling, the call is origi-
    nated from the C.O. trunk corresponding to the key pressed.
    11. Only C.O. (loop-start and ground-start) trunks and Tie Line trunks can be assigned as private lines. 
    12. If the designated trunk is busy, the system is able to hunt to the next trunk (following increasing trunk num-
    ber order).  When the route number of the trunk differs from the route number of the original designated
    trunk, hunting stops and the caller receives busy tone.
    13. If a station uses a secondary extension on a Multiline Terminal for an OG calling, the designated trunk for
    the primary extension of that station is seized.
    14. A designated trunk can not be seized unless the route of the trunk access code is the same as the route of
    that trunk.
    15. In the case of an outgoing call from an Attendant Console or a tandem call, a trunk is seized normally, irre-
    spective of this feature.
    16. An Account Code may be entered using a function key programmed for Account Code entry or Account
    Code can be dialed on second dial tone.  
    						
    							PROPERTY MANAGEMENT SYSTEM INTERFACE
    NEAX2000 IVS2
    Business/Hotel/Data Features and Specifications  
    NDA-24271, Issue 1.0  Page 253
    PROPERTY MANAGEMENT SYSTEM INTERFACE
    General Description
    The NEAX2000 IVS2 provides a data interface to a locally provided Property Management System (PMS).  This
    enables communication between the NEAX2000 IVS2 and the PMS in order to provide computer control of Ho-
    tel/Motel features.
    Major functions and their interactions are indicated below:
    Station Application
    Not applicable.
    Operating Procedure
    Operating procedures will vary with the locally provided PMS.
    Service Conditions
    1. One Interface Port is provided for PMS.
    2. The NEAX2000 IVS
    2 sends information relating to the following features to the PMS upon request from
    the PMS:
    Do Not Disturb
    Room Cut-off
    3. An Application Processor card (AP00) is required for this feature.Automatic Wake-up NEAX2000 IVS
    2  PMS
    Message Waiting NEAX2000 IVS
    2  PMS
    Automatic MW Lamp-off  NEAX2000 IVS
    2  PMS
    Check In/Check Out NEAX2000 IVS
    2  PMS
    Direct Data Entry NEAX2000 IVS
    2  PMS
    Maid Status  NEAX2000 IVS
    2  PMS
    Do Not Disturb NEAX2000 IVS
    2  PMS
    Room Cut-off NEAX2000 IVS
    2  PMS
    Room Status NEAX2000 IVS
    2  PMS
    Room Change/Room Swap  NEAX2000 IVS
    2  PMS
    SMDR NEAX2000 IVS
    2  PMS
    Guest Name Display  NEAX2000 IVS
    2  PMS 
    						
    							PROPRIETARY MULTILINE TERMINAL
    Automatic Idle Return
    NEAX2000 IVS2
       Business/Hotel/Data Features and SpecificationsPage 254 NDA-24271, Issue 1.0
    PROPRIETARY MULTILINE TERMINAL
    General Description
    There are four Multiline Terminals available which can be used with the system.
    Series E
    Series III
    Electra Professional
    The following features apply to these Multiline Terminals.
    Automatic Idle Return
    General Description
    This feature returns a station to the idle state after 3 seconds of reorder tone is received due to the distant end
    disconnecting.
    Station Application
    All Multiline Terminals.
    Operating Procedure
    No manual operation is required.
    Service Conditions
    1. Automatic Idle Return only applies when the call was made using the Speaker key. 
    2. The call can be either an internal or external call. If it is an external call, a remote disconnect signal from
    the C.O. must be supplied.
    3. Automatic Idle Return can be allowed or denied on a system basis. 
    						
    							PROPRIETARY MULTILINE TERMINAL
    Called Station Status Display
    NEAX2000 IVS2
    Business/Hotel/Data Features and Specifications  
    NDA-24271, Issue 1.0  Page 255
    Called Station Status Display
    General Description
    This feature provides a display on the status of a called station on the LCD of the calling Multiline Terminal.
    Station Application
    All Multiline Terminals with LCD.
    Operating Procedure
    1. Lift the handset or press the Speaker key and receive extension dial tone.
    2. Dial the desired station.
    3. The status of the called station appears on the LCD.
    Service Conditions
    1. If the called station is idle, the called stations number will flash on the LCD until the call is answered. When
    the call is answered, the number and the name of the called party will be displayed in the LCD. The called
    partys name can be assigned in system programming.
    2. If the called station is busy, the LCD will display BUSY
     and the called stations number.
    3. If the called station is in Do Not Disturb, the LCD will display DND and the called stations number.
    4. If a restricted station is called, the LCD will display RESTRICT and the called stations number.
    5. If the called station has set Call Forwarding -All Calls/-Busy Line/-No Answer, the LCD will display CF
    ALL, CF BUSY, or CF NANS respectively, the called stations number and the target stations number.
    6. If the called station is in a Call Pickup group and the call is picked up by another station, the LCD will dis-
    play PICK, the called stations number and the number of the station that picked up the call.
    7. Refer to the Alphanumeric Display and Elapsed Call Timer features for additional information.
    Calling Name and Number Display
    General Description
    This feature provides a display on the LCD of the Multiline Terminal receiving a call, indicating the station num-
    ber or trunk number of the incoming call.
    Station Application
    All Multiline Terminals with LCD.
    Operating Procedure
    No manual operation is required. 
    						
    							PROPRIETARY MULTILINE TERMINAL
    Dynamic Dial Pad
    NEAX2000 IVS2
       Business/Hotel/Data Features and SpecificationsPage 256 NDA-24271, Issue 1.0
    Service Conditions
    1. When a call terminates to a line other than the stations Prime Line, the Calling Name and Number Display
    will be indicated only after the ringing line key is pressed or the call is answered. For trunk calls, the LCD
    displays the trunk route name and trunk number. For internal incoming calls on the Prime Line, the LCD
    displays the extension number and callers name. For Direct Inward Termination (DIT), the LCD displays
    DIT, the trunk route name and trunk number. 
    2. When an incoming call terminates to the Prime Line, the station number and name will be displayed when
    the call begins ringing.
    3. Refer to the Alphanumeric Display and Elapsed Call Timer features for additional information.
    Dynamic Dial Pad
    General Description
    This feature allows to make an outgoing call at first hand by pressing a ten key of Multiline Terminal, without
    pressing a Speaker key or going off-hook.
    Station Application
    All Multiline Terminals.
    Operating Procedure
    Dial the desired station number by pressing a ten key, without pressing a Speaker key or going off-hook.
    Service Conditions
    1. An extension must be set as a Prime Line. 
    2. This feature is not available when the prime line is busy.
    Handsfree Unit
    General Description
    The built-in Handsfree Unit enables full Handsfree operation for both internal and external calls (No optional
    Handsfree Unit is required).
    Station Application
    All Multiline Terminals.
    Operating Procedure
    1. Press the Feature key followed by 1 to turn on the microphone: MIC LED is lit.
    2. Press the Speaker key and the associated LED lights.
    3. Dial the desired number.
    4. When the called party answers, converse Handsfree. 
    						
    							PROPRIETARY MULTILINE TERMINAL
    I-Hold/I-Use Indication
    NEAX2000 IVS2
    Business/Hotel/Data Features and Specifications  
    NDA-24271, Issue 1.0  Page 257
    Service Conditions
    1. The MIC LED must be lit to transmit during Handsfree operation. When the microphone is off, the outside
    party cannot hear the Multiline Terminal users conversation.
    2. Clipping of voice transmission or reception may occur if the microphone is covered or the ambient noise
    level in the area is too loud.
    I-Hold/I-Use Indication
    General Description
    Multiline Terminals provide indication of which line keys have been placed on Hold, or are in use by that Mul-
    tiline Terminal. The LED associated with the line key will give the appropriate indication.
    Station Application
    All Multiline Terminals.
    Operating Procedure
    No manual operation is required.
    Service Conditions
    1. Multiline Terminals provide a green LED lit steady at the line key currently being used by that Multiline
    Terminal.
    2. Multiline Terminals provide a green flashing LED at the line key placed on Hold by that Multiline Terminal.
    3. The LED flash rate for calls placed on I-Hold (by that terminal) is .125 seconds on, .125 seconds off, .125
    seconds on, .625 seconds off.
    Microphone Control
    General Description
    All Multiline Terminals are equipped with a Microphone Control button with an associated LED.
    Station Application
    All Multiline Terminals.
    Operating Procedure
    When the MIC LED is off, press the Feature key followed by 1 to activate the microphone. The associated LED
    will light.
    Service Conditions
    1. When the MIC LED is lit, Intercom voice and extension voice calls to a Multiline Terminal can be answered
    using the microphone. 
    						
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