NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

							MESSAGE WAITING
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 218 NDA-24271, Issue 1.0
MESSAGE WAITING
General Description
This feature allows the Attendant Console, Hotel/Motel (H/M) Front Desk Instrument, administrative station,
or Property Management System (PMS) terminal to light a lamp (on an uninterrupted or interrupted basis) on a
Single Line Telephone or Multiline Terminal to indicate a message is waiting.
In addition to the lamp indication control, this feature also provides the Voice Message Waiting service that an
originating station user can set the Message Waiting with a prerecorded message by using the Digital Announce-
ment Trunk (DAT) circuit.
Voice Message Waiting - System
An originating station user can choose the prerecorded message to be set by dialing the message number
associated.  The messages are recorded by the predetermined station.
Voice Message Waiting - Individual
When setting Message Waiting, an originating station user announces the message to be recorded after di-
aling the station number.
Station Application
All stations.
Operating Procedure
From the Hotel/Motel Front Desk Instrument
To set Message Waiting
1. Press the MW key.
2. Dial the desired station number.
3. Press the SET key.
4. The above two steps can be repeated for additional stations.
5. Press the RELEASE (RLS) key.
To cancel Message Waiting
1. Press the MW key.
2. Dial the desired station number.
3. Press the RESET key.
4. The above two steps can be repeated for additional stations.
5. Press the RELEASE key.
To set Message Waiting while receiving ringback tone or busy tone
1. Press the MW key.
2. Press the SET key.
3. Press the RELEASE key.  
						

							MESSAGE WAITING
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 219 To cancel Message Waiting while receiving ringback tone or busy tone
1. Press the MW key.
2. Press the RESET key.
3. Press the RELEASE key.
From the Attendant Console
To set Message Waiting
1. Dial the desired station number.
2. Press the MW key.
3. Press the  START key.
4. Press the RELEASE key.
To cancel Message Waiting
1. Dial the desired station number.
2. Press the MW key.
3. Press the RESET key.
4. Press the RELEASE key.
From an administrative station
To set Message Waiting
1. Lift the handset and receive dial tone.
2. Dial the Message Waiting set access code.
3. Dial the desired station number and receive service set tone.
4. Restore the handset.
To cancel Message Waiting
1. Lift the handset and receive dial tone.
2. Dial Message Waiting reset access code.
3. Dial the desired station number and receive service set tone.
4. Restore the handset.
Note:
Property Management System (PMS) procedures will vary, depending on the locally provided PMS.
Voice Message Waiting - System
To record
1. Lift the handset and receive dial tone.
2. Dial the Voice Message - System record access code.
3. Dial the message number (0-9) and receive service set tone for 3 seconds.
4. Record the message.
5. Restore the handset. 
						

							MESSAGE WAITING
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 220 NDA-24271, Issue 1.0
To check
1. Lift the handset and receive dial tone.
2. Dial the Voice Message Waiting - System replay access code.
3. Dial the message number (0-9) and receive service set tone for 3 seconds.
4. Listen to the message.
5. Restore the handset.
To set
1. Lift the handset and receive dial tone.
2. Dial the Voice Messaging Waiting - System set access code.
3. Dial the message number (0-9) and receive feature dial tone.
4. Dial the desired station number and receive feature dial tone.
5. Repeat Step 4 for additional stations.
6. Restore the handset.
To cancel Voice Message Waiting - System to all stations
1. Lif the handset and receive dial tone.
2. Dial the Voice Message Waiting - System all stations cancel access code.
3. Dial the message number (0-9) and receive service set tone.
4. Restore the handset. 
To cancel Voice Message Waiting - System to an individual station
1. Lift the handset and receive dial tone.
2. Dial the Voice Message Waiting - System cancel access code.
3. Dial the station number and receive service set tone.
4. Restore the handset.
To retrieve a message from a Single Line Telephone
1. Lift the handset and receive dial tone.
2. Dial the Voice Message Waiting - System retrieve access code.
3. Listen to the message.
4. Restore the handset.
To retrieve a message from a Multiline Terminal
1. Press the Speaker key or lift the handset and receive dial tone.
2. Press the MSG key.
3. Listen to the message.
4. Press the Speaker key or restore the handset. 
						

							MESSAGE WAITING
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 221
Voice Message Waiting - Individual
To set
1. Lift the handset and receive dial tone.
2. Dial the Voice Message Waiting - Individual set access code and receive feature dial tone.
3. Dial the desired station number and receive service set tone for 3 seconds.
4. Record the message.
5. Restore the handset.
To cancel
1. Lift the handset and receive dial tone.
2. Dial the Voice Message Waiting - Individual cancel access code and receive feature dial tone.
3. Dial the desired station number and receive service set tone.
4. Restore the handset.
To set while receiving ringback tone or busy tone or performing voice call
(from a Single Line Telephone)
1. Dial 8 (or press the hookswitch and dial 8 for PB telephone and Voice Call); receive service set tone for
3 seconds.
2. Record the message.
3. Restore the handset.
To set while receiving ringback tone or busy tone or performing voice call
(from a Multiline Terminal)
1. Dial 8 or press the function key of the Multiline Terminal; receive service set tone for 3 seconds.
2. Record the message.
3. Message Waiting lamp is lit on the called station (X=the number of messages).
0:00:03 PLS WAIT
1:34  PM   FRI  12  APR  1999
0:00:00 CARD#XXX
1:34  PM   FRI  12  APR  1999
MESSAGE__X
1:34  PM   FRI  12  APR  1999 
						

							MESSAGE WAITING
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 222 NDA-24271, Issue 1.0
4. Restore the handset.
 (XXX=Card No.)
To set while receiving ringback tone or busy tone or performing voice call
(from the Attendant Console)
1. Dial 8; receive service set tone for 3 seconds.
2. Press the RELEASE key or CANCEL key.
To retrieve a message (from a Single Line Telephone)
1. Lift the handset and receive dial tone.
2. Dial the Voice Message Waiting - Individual retrieve access code.
3. Listen to the message.
4. Restore the handset.
To retrieve a message (from a Multiline Terminal)
1. Press the Speaker key or lift the handset and receive dial tone.
2. Press the MSG key.
3. Listen to the message.
4. Press the Speaker key or restore the handset.
Service Conditions
Message Waiting
1. When Check Out is performed, any remaining messages will be output to the printer and cleared from mem-
ory.
2. The Message Waiting function can be set even when the guest station is busy.  The Message Waiting lamp
will not light while the guest station has the handset in use (on Single Line Telephones).
3. Message Waiting status is displayed by the Message Waiting lamp on Single Line Telephones or Multiline
Terminals.
4. Message Waiting can be automatically cleared by talking to the Attendant Console or the Hotel/Motel Front
Desk Instrument (on a system basis).  If Message Waiting is not automatically cleared, the reset operation
is required.
5. A 4LCD/8LC card is required to provide Single Line Telephones with the Message Waiting function.  Sin-
gle Line Telephones must be equipped with Message Waiting lamps for 70VDC.
6. When multiple Message Waiting indications are initiated from various points (Attendant Consoles, Front
Desk Instrument, other stations, etc.), clearing one message will remove the Message Waiting indication.
7. The flashing rate for the Message Waiting lamp on the Multiline Terminal is selected on a system-wide basis
for 60 IPM or lit steady.
REC COMPLETE XXX
1:34  PM   FRI  12  APR  1999 
						

							MESSAGE WAITING
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 223
8. When the user of a station that has a Message Waiting indication lifts the handset, the station can receive
special dial tone by system programming.  It reminds the station user that a message is waiting.
Voice Message Waiting - System/Individual
1. A maximum of 10 messages can be recorded for Voice Message Waiting - System.  A maximum of 128
messages can be set simultaneously for Voice Message Waiting - Individual.  One Voice Recording Mem-
ory port per message is required.
2. The duration of an announcement is limited to 60 seconds in Voice Message Waiting - System/Individual.
3. Voice Message Waiting - System/Individual can be automatically cleared by retrieving a message from a
set station.
4. For the Voice Message Waiting - System, more than one connection can be made to a Digital Announce-
ment Trunk.  Secondary connections can be made in the middle of a message.  For the Voice Message Wait-
ing - Individual, only one station can be connected to each Digital Announcement Trunk Card at a time.
5. Any operations for Voice Message Waiting - System/Individual are not available from a station with a call
in Consultation Hold.
6. The message is repeated until the station goes on hook.
7. Voice Message Waiting - System/Individual can be provided on a system basis. 
						

							MISCELLANEOUS TRUNK ACCESS
CCSA Access
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 224 NDA-24271, Issue 1.0
MISCELLANEOUS TRUNK ACCESS
General Description
This feature allows the connection of various types of external facilities. In addition to Loop and Ground Start
Trunks, the following can also be interfaced with the system: CCSA Lines Code Calling Equipment, Dictation
Equipment, Foreign Exchange (FX) Lines, Radio Paging Equipment, and Wide Area Telephone Service
(WATS) lines. Refer to separate features, Direct Inward Dialing (DID), and Tie Line Access for more applica-
tions of Miscellaneous Trunk Access.
 CCSA Access
General Description
This feature allows connection to or from a CCSA (Common Control Switching Arrangement) network. A
CCSA network is a special, privately-leased network constructed for one customers exclusive use which replac-
es or augments the public switched network services.
The outgoing connections using CCSA lines are accomplished in the same manner as a normal outgoing call.
Incoming calls are received from the CCSA network as a series of digits from the network instead of a ringing
signal, and the connection is established in the same manner as a Direct Inward Dial (DID) or Tie Line connec-
tion.
For Tie Line applications, the customers can construct a network with their own numbering plan. In a CCSA
application, the numbers are issued by the C.O. following the CCSA network numbering plan.
Station Application
All stations.
Operating Procedure
To place an outgoing CCSA call from station
1. Lift handset and receive dial tone.
2. Dial CCSA feature access code and receive second dial tone from CCSA switch.
3. Dial desired telephone number.
4. Converse when called party answers.
To answer an incoming CCSA call
With Attendant assistance
1. DID lamp flashes and audible indication is received.
2. Attendant presses either the DID or ANSWER key.
3. Attendant extends call to desired station.
Without Attendant assistance
Lift handset and converse. 
						

							MISCELLANEOUS TRUNK ACCESS
Code Calling Equipment Access
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 225
Service Conditions
1. An access code needs to be assigned for CCSA Access.
2. 4-Wire Tie Line circuits (ODT board) must be provided for the interface with CCSA network.
3. The maximum number of ODT boards are 32/PIM.
4. Immediate, second dial tone, wink start or delay dial operation is available by system data on a trunk route
basis. 
5. When the called station is busy, busy tone is returned to the calling party.
 Code Calling Equipment Access
General Description
Code Calling Equipment consists of external paging units and external dialers requiring dial access from the
system.
Station Application
All stations.
Operating Procedure
To access Code Calling Equipment
1. Go off hook and receive dial tone.
2. Dial the Code Calling feature access code.
3. Dial the code number for the Code Calling unit desired.
Service Conditions
1. Code Calling Equipment must be locally provided.
2. Loop Start or Ground Start trunks may be used to interface Code Calling Equipment to the system.
3. An external equipment control relay board (PN-DK00 or built-in DK00 in MP) can be used when external
equipment low power control is required (up to 125 mA).  For higher power control, a locally provided ex-
ternal relay can be driven by the PN-DK00 or built-in DK00 in MP.
4. Access to this feature can be allowed or denied in Class of Service assignment.
 Dictation Equipment Access
General Description
This feature permits dial access to customer provided Dictation Equipment, and in some instances allows them
to maintain telephone dial control of normal dictation system features.
Station Application
All stations. 
						

							MISCELLANEOUS TRUNK ACCESS
Foreign Exchange (FX) Access
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 226 NDA-24271, Issue 1.0
Operating Procedure
To access the Dictation Equipment from any station
1. Go off hook and receive dial tone.
2. Dial the Dictation Equipment feature access code.
3. Proceed according to operation procedures of the Dictation Equipment.
Service Conditions
1. One trunk circuit is required for each piece of dictation interface equipment accessed.
2. Dictation Equipment must be able to receive DTMF signals if dial control is desired; however, access is also
available with rotary dial signals. 
3. Dictation Equipment must be locally provided.
4. Dictation Equipment can be accessed from stations, Attendant Consoles, Tie Lines, or remotely. Refer to
the Direct Inward System Access Features and Specifications.
5. Access to this feature can be allowed or denied in Class of Service assignment.
 Foreign Exchange (FX) Access
General Description
An FX line is a line which is extended and terminated at a distant C.O..  With this feature, outgoing calls over
the FX line become a local call at the distant C.O..
Station Application
All stations.
Operating Procedure
Outgoing Call from any station
1. Go off hook and receive dial tone.
2. Dial the FX line access code and receive dial tone from distant C.O..
3. Dial the desired telephone number.
(Multiline Terminals can have direct trunk appearances of FX lines).
Incoming call to the Attendant Console
1. The FX lamp at the Attendant Console flashes and an audible signal is received.
2. The Attendant presses key assigned to the FX line or the ANSWER key.
3. The Attendant processes the call in a normal manner.
Service Conditions
1. One circuit on the COT board is required for each FX line interface. 
						

							MISCELLANEOUS TRUNK ACCESS
Radio Paging Equipment Access
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 227
2. Care should be excerised in system data assignment when using this feature in conjunction with Least Cost
Routing (LCR) since FX lines may require that the digit 1 be dialed prior to the desired number, or that the
area code be deleted.
3. The maximum capacity of all trunk, including FX lines, cannot exceed 256 lines.
4. Access to this feature can be allowed or denied in Class of Service assignment.
5. FX lines can be assigned as Direct In Terminations.
 Radio Paging Equipment Access
General Description
This feature provides station users dial access to Radio Paging Equipment, and to selectively tone - or voice/
tone-alert individuals carrying pocket paging devices.  The paged party (when on premises) can be connected
to the paging party by going to the nearest station and dialing an answer back code. 
Station Application
All stations.
Operating Procedure
To page
1. Go off hook and receive dial tone.
2. Dial the Radio Paging Answer Code and receive feature dial tone.
3. Dial the number of the paged radio and receive ring back tone.
4. The on premises paged party answers.  The two parties can converse.
Service Conditions
1. Radio Paging Equipment must be locally provided.  Refer to the manufacturers documentation for the fol-
lowing specifications:
type of tones
capability of receiving individual radio number
maximum number of users that can be assigned individual radio access numbers
2. A maximum of three digits can be assigned as Radio Paging Equipment Access and answer codes.
3. Individual radio numbers can be a maximum of 4 digits.
4. The Attendant Console can originate a radio paging call.
5. The maximum number of radio paging answer zones is 9.
6. The maximum number of trunk routes that can be assigned radio paging is 9.
7. If the paged party does not answer within 300 seconds, the on-premises paging-answer capability will be
cancelled.  This timing is programmable up to 900 seconds (15 minutes).  
8. Access to this feature can be allowed or denied in Class of Service Assignment.