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NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications
NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications
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ROOM CUTOFF NEAX2000 IVS2 Business/Hotel/Data Features and SpecificationsPage 278 NDA-24271, Issue 1.0 To reset Room Cutoff from the Hotel/Motel Front Desk Instrument 1. Press the RC key. 2. Dial the desired station number. 3. Press the RESET key. The above two steps can be repeated for other stations. 4. Press the RLS key. To set Room Cutoff from the Hotel/Motel Front Desk Instrument while engaged in conversation with station 1. Press the RC key. 2. Press the SET key. 3. Press the RLS key. To reset Room Cutoff from the Hotel/Motel Front Desk Instrument while engaged in conversation with station 1. Press the RC key. 2. Press the RESET key. 3. Press the RLS key. Toll Call Restriction To set Room Cutoff from the Hotel/Motel Front Desk Instrument 1. Press the STS key. 2. Dial the desired function status code. 3. Press the STS key again. 4. Dial the guest room station number. 5. Press the SET key. The above two steps can be repeated for other stations. 6. Press the RLS key. OR 1. Press the STS key. 2. Dial the guest room station number. 3. Press the SET key. Room Status is displayed. The above two steps can be repeated for other stations. 4. Press the STS key again. 5. Dial the desired function status code. 6. Press the SET key. The above two steps can be repeated for other stations. 7. Press the RLS key. To set Room Cutoff from a guest room station by maid or repair person 1. Lift the handset and receive dial tone. 2. Dial the Maid Status feature access code and receive special dial tone. 3. Dial the maid ID code. 4. Dial the desired function status code and receive service set tone. 5. Replace the handset.
ROOM CUTOFF NEAX2000 IVS2 Business/Hotel/Data Features and Specifications NDA-24271, Issue 1.0 Page 279 Service Conditions 1. Stations in Room Cutoff condition are able to place outgoing calls using the Attendant Assisted Calling fea- ture. 2. If the station under Room Cutoff status dials a C.O. line access code and/or a special area code, the station is rerouted to one of the following: Reorder tone Attendant Console 3. Room Cutoff is automatically set by Check Out operation, and it is automatically reset by Check In opera- tion. 4. Room Cutoff is available for guest room stations only. 5. Station-to-Station calling and service feature access (such as Maid Status) are still available.
ROOM STATUS NEAX2000 IVS2 Business/Hotel/Data Features and SpecificationsPage 280 NDA-24271, Issue 1.0 ROOM STATUS General Description This feature provides the Hotel/Motel (H/M) Front Desk Instrument with a visual display of the guests room status. A supplementary print out (individual and summary) can be provided. Station Application All stations. Operating Procedure To display Room Status from a Hotel/Motel Front Desk Instrument: 1. Press the STS key. 2. Dial the desired station number. 3. Press the SET key. The Automatic Wake Up time and Maid Status are displayed on the LCD and related room status lamps are lit green, if set. The above two steps can be repeated for other stations. 4. Press the RLS key. Service Conditions 1. Items indicated are as follows: Set status of Do Not Disturb Set status of Message Waiting Set status of Room Cutoff Automatic Wake Up Time if set Check In/Check Out status Maid Status 2. The status of the function is indicated by a green LED associated with each function key: Check In/Check Out set Do Not Disturb set Message Waiting set Room Cutoff set Automatic Wake Up set (LCD displays time set) 3. The Room Status of stations can be printed at the Hotel/Motel printer (if available) by pressing the print (PR) key on the Hotel/Motel Front Desk Instrument prior to pressing the STS key. 4. An Application Processor card (AP00) is required for printer connection. 5. Refer to the Installation Procedure Manual/Feature Programming Manual for more information.
ROUTE ADVANCE NEAX2000 IVS2 Business/Hotel/Data Features and Specifications NDA-24271, Issue 1.0 Page 281 ROUTE ADVANCE General Description This feature automatically routes outgoing calls over alternate facilities when the first choice trunk group is busy. Users select the first choice route by dialing the corresponding access code, and the equipment then ad- vances through alternate trunk groups only if the first choice is busy. Station Application All stations. Operating Procedure No manual operation is required. Service Conditions 1. There is no indication provided to the station user as to whether the call is routed over the first choice or subsequent choice facilities. 2. Station Message Detail Recording (SMDR) will generate call records in conjunction with this feature. 3. Route Advance is trunk-route based. 4. Careful consideration should be given to the use of FX trunks as an alternate facility since in many instances, these lines require outpulsing of digits for long distance (which the user may not dial because he will not know he is connected to an FX trunk). Use of the Least Cost Routing (LCR) feature overcomes this diffi- culty. 5. The maximum number of trunk routes to be included in a single Route Advance group is 7. 6. The total number of routes that can be contained in all Route Advance groups is 64. 7. The same route can be included in two or more different groups. 8. Route Advance occurs only when the dialed code accesses the first choice trunk route in the Route Advance table. 9. No code conversion capability is provided with Route Advance. The digits the user dials (after the trunk access code) will be sent over the selected trunk regardless of the trunk route used. The user will not know which trunk route is selected; therefore, only those trunk routes that accept the same dialing format may be assigned to a given Route Advance group. If digit conversation is needed, the LCR feature should be used. 10. FX trunk routes to a foreign number plan area (FNPA) do not require the dialing of that FNPA area code. Therefore, these FX trunks may not be used in the same Route Advance table with local exchange or WATS trunks. Use of the LCR feature overcomes this difficulty. 11. Tie Lines should not be assigned to a Route Advance table that includes C.O., FX, or WATS trunk groups. 12. Route Advance is available for use with outgoing C.O., FX, WATS, CCSA, and Tie Lines. 13. The dialing party may be either a station, Attendant, Tie Line, or outside party using Direct Inward System Access (DISA). 14. If the system is designated as KF registration, this feature will not be available.
SAVE AND REPEAT NEAX2000 IVS2 Business/Hotel/Data Features and SpecificationsPage 282 NDA-24271, Issue 1.0 SAVE AND REPEAT General Description This feature allows a Multiline Terminal to save a specific dialed number and then redial that number at a later time. Station Application All Multiline Terminals. Operating Procedure 1. Go off-hook and seize any idle line. Dial a number. 2. After the number has been dialed, press the Save and Repeat key. The dialed number is stored for future use. The associated LED lights red. 3. To access this number later, go off-hook and receive dial tone. Press the Save and Repeat key and the saved number is dialed. Service Conditions 1. Three Save and Repeat keys per station can be assigned. 2. The Save and Repeat function may be set at any time after the number has been dialed and before going on- hook. 3. It is not necessary to erase the stored number in order to save another. The second number will automatically replace the first. 4. If necessary, dialing can be added after pressing the Save and Repeat key. 5. When a call is originated using the Save and Repeat feature, the LED associated with the Save and Repeat key goes out. However, the memory is retained and that number can be accessed again. 6. To monitor the saved digits, press the Save and Repeat key while the station is idle. The saved digits will be displayed if the Multiline Terminal is equipped with an LCD. 7. The trunk access code is saved along with the dialed number on a Trunk Direct Appearance. This allows use of the Save and Repeat key on an extension. 8. The maximum number of digits that can be stored is 26.
SECURITY ALARM NEAX2000 IVS2 Business/Hotel/Data Features and Specifications NDA-24271, Issue 1.0 Page 283 SECURITY ALARM General Description This feature provides an indication on the Attendant Console when a contact closure occurs. Station Application Not applicable. Operating Procedure No manual operation is required. Service Conditions 1. The contact to be monitored is connected across Tip (T) and Ring (R) of one circuit on a 4LC/8LC card. 2. The contact installed must be a normally open contact. 3. The contact generated signal is non-latching; therefore, if the contact opens again, the signal to the Atten- dant Console stops. 4. The station number assigned to the single line circuit associated with the contact closure is displayed when the Attendant presses the ATND key or Answer key. 5. Assignment of this feature is accomplished using Hotline assignment of a single line extension to the At- tendant Console. Refer to the Hotline - Inside/Outside Features and Specifications for more information.
SET RELOCATION NEAX2000 IVS2 Business/Hotel/Data Features and SpecificationsPage 284 NDA-24271, Issue 1.0 SET RELOCATION General Description This feature enables two stations to be moved from one location to another without reprogramming station data at MAT. Station Application From Multiline Terminal to Multiline Terminal. From Single Line Terminal to Single Line Terminal. Operating Procedure To move Station A to Station B: 1. Lift handset at Station A; receive Dial Tone. 2. Dial Authorization Code access code; receive Special Dial Tone. 3. Dial Authorization Code for changing station class temporarily; receive Dial Tone. 4. Dial Set Relocation access code; receive Special Dial Tone. 5. Dial Station B number; receive Service Set Tone and LCD displays SWAP OK xxxx (where xxxx is Station B number). 6. Restore the handset; After four seconds, data between Station A and Station B will be exchanged. Service Conditions 1. This feature can move Multiline Terminal to Multiline Terminal, or Single Line Terminal to Single Line Terminal. The following cases are not available: Single Line Terminal ↔ Multiline Terminal PS ↔ PS/Single Line Terminal/Multiline Terminal However, the following cases are available: Note Single Line Terminal (DP) ↔ Single Line Terminal (PB) Between Multiline Terminals with different line button number Note: In this case, telephone sets also should be changed. 2. When the station has the following features, it cannot be moved: Single Line Terminal equipped with DSSCON Multiline Terminal equipped with Add-On-Module Multiline Terminal equipped with APR Multiline Terminal equipped with Dual Path In this case, when dial Set Relocation access code, receive restrict ROT. 3. The following services cannot be moved: Stack Dial Last Number Redial Save and Repeat
SET RELOCATION NEAX2000 IVS2 Business/Hotel/Data Features and Specifications NDA-24271, Issue 1.0 Page 285 4. When the station is busy, it cannot be moved. 5. This feature is selectable by service restriction class. 6. When Multiline Terminal is moved to Multiline Terminal: The LED status of Multiline (Trunk, station) cannot be moved. If Call Forwarding-All Calls/-Busy Line/-No Answer, Do Not Disturb, Message Waiting (MW), or Busy-Out is setting, the associated LED will be lit. 7. When Single Line Terminal is moved to Single Line Terminal, if MW is setting, after moving, MW lamp will be lit. 8. During saving/loading system data, this feature is restricted. Because system data is changed when this fea- ture is activated, the data is not matched with saving data before service setting.
SINGLE DIGIT DIALING NEAX2000 IVS2 Business/Hotel/Data Features and SpecificationsPage 286 NDA-24271, Issue 1.0 SINGLE DIGIT DIALING General Description This feature provides the station user the ability to dial single digit codes to access certain features while still allowing the same digit dialed to be used as the first digit of guest room station numbers. Station Application All stations. Operating Procedure Normal call processing procedures apply. Service Conditions 1. This feature is available on a numbering plan basis. Up to 4 different numbering plans are available per sys- tem. For multiple tenant applications, each tenant can be assigned to one of these four numbering plans. 2. When this feature is assigned, digits in the numbering plan can overlap and Single Digit Dialing is based on a timeout after dialing the first digit. The timing duration before the system stops looking for a second digit is programmable from 2-8 seconds. The default setting is 4-5 seconds. 3. Digits 0-9, *, and # can be assigned within each numbering plan for Single Digit Dialing. 4. Single digit codes can be dialed with Consultation Hold. 5. Only the following features can be activated using Single Digit Dialing: Trunk Answer Any Station Trunk Access Single Digit Station Numbering Operator calls (Dial 0)
SOFTWARE LINE APPEARANCE (VIRTUAL EXTENSIONS) NEAX2000 IVS2 Business/Hotel/Data Features and Specifications NDA-24271, Issue 1.0 Page 287 SOFTWARE LINE APPEARANCE (VIRTUAL EXTENSIONS) General Description This feature permits assignment of circuits which do not physically exist, to be used as secondary extensions on Multiline Terminals. There are 256 software lines that can be assigned to line keys and used as desired. Station Application All Multiline Terminals. Operating Procedure Normal call processing procedures apply. Service Conditions 1. A Software Line Appearance can be assigned as follows: Hotline Intercom Station Hunting pilot number Automatic/Uniform Call Distribution phantom number Secondary appearance on Multiline Terminals Pilot numbers for hunting groups and Automatic/Uniform Call Distribution (ACD/UCD) groups 2. When accessing the Call Pickup feature, the Software Line Appearance assigned as a secondary extension can only pickup calls directed to the group programmed for that secondary extension. 3. A Software Line Appearance can enter or access the Speed Dialing data on the station of the same Multiline Terminal on which it appears. 4. All Station Message Detail Recording (SMDR) data of the Software Line Appearance will be recorded as activity on the primary extension of the Multiline Terminal on which it appears, including that on secondary extension appearances. 5. When a real number (corresponding to an installed station) is not used as a pilot number for Station Hunting or ACD/UCD groups, a software line can be used. 6. See Intercom, Station Hunting, Automatic Call Distribution, Uniform Call Distribution With Overflow and Hotline features for details. 7. The system can support up to 384 Multiline Terminals (up to 512 Multiline Terminals with an Extension Memory card of MP) and up to 256 Software Line Appearances. However, the combined total of Multiline Terminals and Software Line Appearances must not exceed 768.