NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

							MAID STATUS
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 208 NDA-24271, Issue 1.0
MAID STATUS
General Description
This feature allows the Hotel/Motel (H/M) Front Desk Instrument, Property Management System (PMS) termi-
nal, or guest room station (using special access code) to register the condition of each guest room.
Station Application
All stations except House Phones.
Operating Procedure
To set Maid Status from the Hotel/Motel Front Desk Instrument
1. Press the STS key.
2. Dial the desired function status code.
3. Press the STS key again.
4. Dial the guest room number.
5. Press the SET key.  The above two steps can be repeated for other stations.
6. Press the RLS key.
OR
1. Press the STS key.
2. Dial the guest room number.
3. Press the SET key - Room Status is displayed.  The above two steps can be repeated for other stations.
4. Press the STS key again.
5. Dial the desired function status number code.
6. Press the SET key.  The above two steps can be repeated for other stations.
7. Press the RLS key.
To set Maid Status from a guest room station by maid or repair person
1. Lift the handset and receive dial tone.
2. Dial the Maid Status feature access code and receive special dial tone.
3. Dial the Maid ID code.
4. Dial the desired function status number code.
5. Receive service set tone, then restore the handset. 
						

							MAID STATUS
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 209
Service Conditions
1. There are a maximum of 8 types of room conditions as follows:
2. Although the system provides for a maximum of 8 types of room conditions, the 8 codes (1-8) provided are
not fixed for a given condition.  This provides the end user with the flexibility to select any code (1-8) to
serve as the Maid Status code for any condition.  When Maid Status is displayed, or printed out, the digit(s)
dialed as the code when the Maid Status was last changed are displayed or printed.
3. When dialing from a guest station, a Maid Identification code (Maid ID code) can be provided (up to 2 dig-
its).  This is allowed or denied in system programming.
Status Number Room Condition
1Check In
2Check Out
3Under Cleaning
4Cleaning Finished
5Check Finished
6Out of Service
7Needs Maintenance
8Maintenance Complete 
						

							MAINTENANCE ADMINISTRATION TERMINAL (MAT)
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 210 NDA-24271, Issue 1.0
MAINTENANCE ADMINISTRATION TERMINAL (MAT)
General Description
The Maintenance Administration Terminal (MAT) is a personal computer that provides an interface to the PBX
via the system CPU card. The MAT PC must have the MATWorX Studio program properly installed to com-
municate with the PBX. MATWorX Studio is required for system software registration and activation.
MATWorX Studio is a Graphical User Interface (GUI) program that provides an efficient method to manipulate
the PBX database. This program contains extensive help files, Usage Wizards and Tool Tips, with hyperlinks
imbedded in the text. The hyperlinks provide quick access to the appropriate Add-In modules. Add-In modules
provide a user friendly intuitive method to customize the PBX database.
Station Application
Not applicable.
Operating Procedure 
Refer to the MATWorX Studio User Guide. 
						

							MESSAGE CENTER INTERFACE (MCI)
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 211
MESSAGE CENTER INTERFACE (MCI)
General Description
This feature provides an interface with a customer supplied Voice Mail System (VMS) which can send Message
Waiting lamp control data to the system.
The Message Center Interface (MCI) can provide the following operations:
1. When terminating the call to the VMS, the system sends call connection status information to the VMS
through the MCI.
2. The VMS sends the Message Waiting Lamp on data to the MCI.
3. The system, upon receiving this control data from the MCI, illuminates the Message Waiting lamp of the
corresponding station.
4. The VMS, upon receiving retrieved message information, will send the Message Waiting lamp control data
requesting the system to extinguish the Message Waiting lamp of the corresponding station.
Station Application
All stations.
Operating Procedure
To originate a voice mail message
1. Go off hook and receive dial tone. 
2. Dial the voice mail pilot number and receive ringback tone.
3. Follow the instructions given by the VMS.
To set call forwarding to a VMS

Call Forwarding - All CallsSplit Call Forwarding - All Calls
Call Forwarding - Busy LineSplit Call Forwarding - Busy Line 
Call Forwarding - No AnswerSplit Call Forwarding - No Answer
1. Go off hook and receive dial tone. 
2. Dial the Call Forwarding or Split Call Forwarding feature access code and receive feature dial tone. 
3. Dial the voice mail extension number and receive service set tone.
The LCD displays: 
[SET xxxx]
      VMS: Voice mail extension number
Connection when an extension line number whose call forwarding is set to a VMS is called from another 
station
1. Go off hook and receive dial tone. 
2. Dial the desired station number and receive ringback tone. The LCD displays:
[CF ALL xxxx]
      VMS: Voice mail extension number 
						

							MESSAGE CENTER INTERFACE (MCI)
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 212 NDA-24271, Issue 1.0
3. Follow the instructions given by the voice mail system.
To retrieve a voice mail message from the voice mail system
1. The Message Waiting lamp is lit or the LCD displays: 
[MESSAGE]
2. Go off hook and receive dial tone. 
3. Dial the voice mail extension number and receive ringback tone. The LCD displays:
[    xxxx]
      VMS: Voice mail extension number
4. Follow the instructions given by the voice mail system.
Service Conditions
1. The Voice Mail System (VMS) is interfaced to the system through the 4LCD/8LC card. (The 4LCD/8LC
provides disconnect supervision in the form of a momentary loop open.)
2. The UCD or Station Hunting feature is usually provided with the VMS station.
3. The Application Processor (AP00) is required to make a data link with a customer supplied VMS.
4. Messages can be retrieved from any Multiline Terminal, DTMF telephone, or the Attendant Console, but
not from DP telephones.
5. The MCI is available to a direct call or a forwarded call from a station/trunk/Attendant to the VMS. For de-
tails of the connecting patterns, refer to the Installation Procedure Manual/Feature Programming Manual.
6. Stations can set Call Forwarding or Split Call Forwarding - All Calls, No Answer, and Busy Line to the
VMS. The system sends out incoming call information to the VMS. A call to a station that has Call For-
warding set to the VMS is automatically answered by the VMS.
7. The MCI can control the LCD display of a Multiline Terminal for “MESSAGE” Indication. The number of
messages is not displayed.
8. When the Message Waiting lamp control is activated with the MCI, the lamp control from the following
equipment will not be provided:
From the Property Management System (PMS)
From the station (by dialing the access code)
From the Direct Station Selection (DSS) Console
From the Hotel/Motel Attendant Console
From the Hotel/Motel Front Desk Instrument
From the Attendant Console
9. Only one system should be programmed (via system programming) to control Message Waiting lamps
through the CCIS network. 
10. The system controls Message Waiting lamps normally when the time interval between messages is a mini-
mum of 350 msec. or more.
11. When the VMS interface line does not answer, all of the messages are sent out from the I/O port of the AP00.
12. If the VMS is not ready for information receiving (Busy Status), the AP00 can temporarily store up to 16
call records in its internal memory. If the maximum of 16 call records is stored and a 17th is generated, the
system will write over the oldest stored record. 
						

							MESSAGE CENTER INTERFACE (MCI)
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 213
13. The Voice Mail Integration (Inband) feature cannot be combined with voice mail through the MCI in the
system. Either the Voice Mail Integration (Inband) feature or MCI feature must be selected in system pro-
gramming.
14. When terminating a call with the ANI information to the VMS through the MCI, the system can send the
ANI information to the VMS, if required. This is not available through CCIS interface. 
						

							MESSAGE REGISTRATION
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 214 NDA-24271, Issue 1.0
MESSAGE REGISTRATION
General Description
This feature provides output from the system to a call accounting system using an RS-232C connector.  This
allows the Hotel/Motel clerk to retrieve the information needed to charge for local and toll calls.
Station Application
Not applicable.
Operating Procedure
No manual operation is required.
Service Conditions
1. An Application Processor card (AP00) is required for this feature.
2. The Station Message Detail Recording call record information is used to provide Message Registration in-
formation to a call accounting system.
3. The call accounting system must be locally provided and compatible with the system.
4. Refer to Station Message Detail Recording Features and Specifications for more information.  
						

							MESSAGE REMINDER
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 215
MESSAGE REMINDER
General Description 
This feature allows a user or Attendant to turn on the message waiting (MW) lamp of a Single Line Telephone,
or the Message Reminder (MSG) LED of a Multiline Terminal (if assigned).
Station Application
All stations.
Operating Procedure
To set Message Reminder from a Single Line Telephone
1. Lift the handset and receive dial tone.
2. Dial the Message Reminder set access code.
3. Dial the desired station number and receive feature dial tone.
4. The MSG LED on the dialed Multiline Terminal or MW lamp on the dialed Single Line Telephone lights.
To set Message Reminder from a Multiline Terminal without calling the station to be set
1. Lift the handset or press the Speaker key and receive dial tone.
2. Dial the Message Reminder set access code.
3. Dial the desired station number.  Feature dial tone is received and the LCD displays SET XXXX (where
XXXX is the dialed station number).
4. The MSG LED on the dialed Multiline Terminal or MW lamp on the dialed Single Line Telephone will light
to indicate a message has been set.
To set Message Reminder from a Multiline Terminal (after dialing the station to be set)
1. Lift the handset or press the Speaker  key and receive dial tone.
2. Dial the desired station number.  Ringback tone or busy tone is received.
3. Press the Message Reminder (MSG) key, or dial 6, if single digit feature access codes are enabled.  Service
set tone is received and the LCD displays SET XXXX (where XXXX is the dialed station number).
4. The MSG LED on the dialed Multiline Terminal or MW lamp will light to indicate a message has been set.
To retrieve a message from a Single Line Telephone or Multiline Terminal
1. Lift the handset and receive dial tone.
2. Dial the Message Reminder search access code.
3. Dial 2.  The station which set the message is automatically called.
4. Converse when the call is answered.
OR
1. Lift the handset and receive dial tone.
2. Dial the Message Reminder retrieve access code.
3. The station which set the message is automatically called. 
						

							MESSAGE REMINDER
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 216 NDA-24271, Issue 1.0
To clear the message indication without calling the station that set the message, from a Single Line Tele-
phone or a Multiline Terminal
1. Lift the handset and receive dial tone.
2. Dial the Message Reminder search access code.
3. Dial 3.   The message indication is cleared.
4. Restore the handset.
5. If more than one message has been set,  repeat the above procedure as required. 
To  Search/ Retrieve/ Cancel a message from a Multiline Terminal with LCD
1. Press the Speaker key or lift the handset and receive dial tone.
2. Dial the Message Reminder Search access code; the LCD displays: MESSAGE XXXX (where XXXX is the
station number that set the  message) and the time the message was sent.
3. Three options are now available:
Dial 1 to see the next message
Dial 2 to call the displayed station
Dial 3 to clear the message in the display
To call the first station that set a message, from a Multiline Terminal with a MSG key
1. Lift the handset, or press the Speaker key, and receive dial tone.
2. Press the MSG key.  The first station that set a message is called.
3. Use the handset to speak when answered.
OR
1. Lift the handset and receive dial tone.
2. Dial the Message Reminder retrieve access code.
3. The station which set the message is automatically called.
4. Converse when answered.
To set a message from the Attendant Console
1. Press an idle LOOP key.
2. Dial the Message Reminder feature access code.
3. Dial the desired station number and receive feature dial tone.  Message indication is set.
4. Press the RELEASE key to return to an idle condition.
To cancel a message from the Attendant Console
1. Press an idle LOOP key.
2. Dial the Message Reminder cancel access code.
3. Dial the desired station number and receive feature dial tone.  Message indication is canceled.
4. Press the RELEASE key to return to an idle condition. 
						

							MESSAGE REMINDER
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 217
To cancel a message from the station that set it
1. Lift the handset and receive dial tone.
2. Dial the Message Reminder cancel code.
3. Dial the desired station number and receive feature dial tone.  The message is cleared at the dialed station.
4. Restore the handset.
Service Conditions
1. Single Line Telephones must be connected to a 4LCD/8LC card for this feature to operate. Single Line Tele-
phones must be equipped with message waiting lamps for 70 Vdc.
2. Multiline Terminals can be assigned a MSG key for use with this feature.  This line button serves as an in-
dicator for received messages, and allows setting of Message Reminder to other stations (after dialing the
station number).
3. A maximum of four messages can be set to one station.  If a fifth message is attempted, reorder tone is heard
and the LCD at the setting station shows:  RESTRICT
 (when LCD is provided.)
4. A maximum of 200 messages can be set from stations in one system.
5. Message indications are battery backed up and are not lost due to power failure or initialization of the sys-
tem.
6. In Multiple Console Operation, messages set by one Attendant can not be canceled by another Attendant.
7. Messages can be set to a station in any status condition (idle, busy, in Line Lockout, etc.).  Message indica-
tions are not provided when a Single Line Telephone handset is off-hook.
8. When a Multiline Terminal calls a station that is forwarded and then presses the MSG key, the message is
left at the station to which the call was forwarded.
9. When all stations in a hunt group are busy, messages set by a Multiline Terminal using the MSG key are
left at the called station.
10. Voice Mail Systems that provide in-band signaling for this purpose may be able to set Message Remind-
er(s).
11. Operating procedures and service conditions of a message waiting LED on Multiline Terminals without
LCD are the same as those of Single Line Telephones, except that the message waiting LED remains on
when the terminal is off hook.
12. To set Message Reminder service for Multiple Stations, set Message Reminder for the first station, wait for
feature dial tone, and then set the reminder for the next station.
13. The number of messages is displayed while the Multiline Terminal is in an idle state.
14. The number of messages displayed includes the setting of Message Waiting.