NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

							CONFERENCE (THREE/FOUR PARTY)
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 118 NDA-24271, Issue 1.0
CONFERENCE (THREE/FOUR PARTY)
General Description
This feature provides a station user the ability to add-on another party (trunk or station) to a call already in
progress. Single Line Telephone users can add up to one additional party and Multiline Terminal users can add
up to two additional parties.
Station Application
All stations.
Operating Procedure
To add a third party
From a Single Line Telephone with a call in progress
1. Press the FLASH key (or momentarily press hookswitch). First party is placed on hold and feature dial tone
is received.
2. Dial the second party (either another station number or a trunk access code plus the outside number).
3. Wait for the second party to answer.
4. Press the FLASH key (or momentarily press the hookswitch). A three-party Conference is established.
From a Multiline Terminal, with a call in progress
1. Press the Transfer key. First party is placed on hold and feature dial tone is received.
2. Dial the second party (either another station or a trunk access code plus the outside number).
3. Wait for the second party to answer.
4. Press the Conf key. A three-party Conference is established. The display shows 
CONF plus the name and
number of the trunks or station (if assigned).
To add a fourth party with three party Conference in progress
1. Press the Transfer key. The two parties are placed on hold and feature dial tone is received.
2. Dial the third party (another station).
3. Wait for the third party to answer.
4. Press the Conf key. A four-party Conference is established. 
CONF is shown in the LCD display.
Service Conditions
1. A maximum of two trunks can be used in a Conference.
2. Single Line Telephones can add up to one additional party (three-party Conference).
3. Multiline Terminals can add up to two additional parties (four-party Conference).
4. A Single Line Telephone will disconnect the last party added to a Conference [after the Conference (1 sta-
tion, 2 trunk) is established] by providing a hookflash. This allows breaking up the Conference and returning
to a two-party connection with the first party. 
						

							CONFERENCE (THREE/FOUR PARTY)
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 119
5. Multiline Terminals may allow other Multiline Terminals with the same line button appearance to enter the
conversation (and therefore establish a Conference) by using the Privacy feature. Refer to the Privacy Fea-
tures and Specifications for more information.
6. Once the second party answers, and prior to pressing the Conf key, Multiline Terminals may use the Trans-
fer or Answer key to alternate between the two parties. Refer to the Brokers Call Features and Specifica-
tions for more information.
7. During a three-party Conference, use of the Answer key on the Multiline Terminal will split the Conference
into a Brokers Call.
8. A maximum of 16 simultaneous Conferences can be established in the system.
9. The Hold key on Multiline Terminals can be used during a Conference to place the other parties on Hold
(Exclusive or Nonexclusive). The other parties can continue to converse.
10. Retrieval of the first party on Multiline Terminals (after pressing the Transfer key dialing another party and
receiving ringback with no answer or busy tone) is accomplished by pressing the Transfer key. Use of the
Recall key instead will provide feature dial tone and allows calling another party.
11. Attendant Override and Executive Override cannot be used on stations currently in a four-party Conference.
12. When attempting to call a second internal party after a hookflash, and the Single Line Telephone user en-
counters internal busy tone or internal ringback with no answer, the user can return to the first party by hook-
flashing again.
13. When a call is made to a second external party after a hookflash, the next hookflash will result in a Confer-
ence. By hookflashing again, the last connection is released, returning the Single Line Telephone user to the
original party.
14. Call Back and Message Waiting can be set to stations involved in a three- or four-party Conference.
15. Amplification is not provided for Conferences.
16. When a Single Line Telephone or Multiline Terminal user goes on-hook during a three-party Conference
with two outside parties, a tandem connection will be established if one of the trunks provides a release sig-
nal. If neither trunk provides a release signal, the trunks will be dropped. Reentry into this tandem connec-
tion is not possible.
17. When a Multiline Terminal user presses the Conf key prior to going on-hook during a three-party Confer-
ence with two outside parties, a tandem connection will be established (Hold indication is provided). Reen-
try into this tandem connection is accomplished by pressing the held line button.
18. An internal party must be off-hook using the handset (or in speakerphone mode) in order to be included in
a Conference. 
						

							CONFERENCE (SIX/TEN PARTY)
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 120 NDA-24271, Issue 1.0
CONFERENCE (SIX/TEN PARTY)
General Description
This feature permits a station user or Attendant (conference leader) to establish a Conference among as many
as six or ten parties (including the Conference leader).
Station Application
All stations and Attendant Consoles
Operating Procedure
Using the access code
To make a Conference Call
1. The Conference leader goes off hook, or an Attendant presses a loop key.
2. Dial the access code (“A”) for a 6 or 10-party Conference and receive special dial tone. If the CFT trunks
are all busy or the leader is not assigned as the Conference leader with service feature class, reorder tone is
heard. If a participants line (station or C.O./Tie line) is busy, repeat Step 2 after going on hook once (no
need to dial access code A again).
3. Dial the number of the first party to be added to the conference.
4. Press the Transfer key after the party answers and then dial the access code (“B”) to add then into the con-
ference.
5. Sequentially call all desired parties and connect them to the CFT trunk by dialing the assigned access code
B. The called party (station, C.O./Tie line) waits in the Conference mode until the leader is connected to the
CFT trunk.
6. After connecting the last participant to the CFT trunk, dial the access code B to enter the CFT trunk and
Conference can be started.
To release a participant
1. Conference leader goes on hook, or an Attendant presses the RLS key.
2. Go off hook or press the loop key again. Dial the access code (“C”) for forced release dial the participants
number. (Conference number 1 to 5 for a 6-party Conference, or 1 to 9 for a 10-party Conference). Confer-
ence numbers are allocated in calling order from the Conference leader.
3. Dialed Conference number of Station or C.O./Tie line party is released from CFT trunk and party hears re-
order tone.
4. The leader returns to CFT trunk.
Using the feature key of a Multiline Terminal
To make a Conference Call
The 6-Party or 10-Party Conference feature key and a maximum of 5 or 9 line keys for participants must be as-
signed to the Multiline Terminal of the conference leader.
1. (Conference leader) Press the line key.
2. Dial the number of the first party (station or C.O./Tie line) to be added to the conference. 
						

							CONFERENCE (SIX/TEN PARTY)
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 121
3. After the party answers, press the Hold key.
4. Call all desired parties (station or C.O./Tie line) sequentially, using other line keys, and placing each on hold
after the party answers.
5. After holding the last party, press the Conference feature key. The line key associated with the last party
lights green. The last party is connected to the CFT trunk.
6. Sequentially press the holding line keys to connect the participants to the CFT trunk.
OR
1. (Conference leader:) Press the line key and then press the Conference feature key. The Conference feature
key lights red.
2. Dial the number of the first party (station or C.O./Tie line) to be added to the conference.
3. After the party answers, press the Conference feature key. The line key lights red, and the Conference fea-
ture key lights green. The first party is connected to the CFT trunk.
4. Press the Hold key. The Conference feature key flashes red.
5. Sequentially call all desired parties (station or C.O./Tie line) by using other line keys, and then connect them
to the CFT trunk by pressing the Conference feature key after each party answers.
To release a participant
1. (Conference leader:) Go on-hook. The Conference feature key lights red.
2. Go off-hook and press the line key associated with the participant to be released. The participant is released
from the CFT trunk and is connected to the leader.
3. Go on-hook, and the participant is released.
4. Go off-hook and press the Conference feature key. The Conference feature key lights green.
5. The leader returns to the CFT trunk.
To end a Conference call (release CFT trunk)
CFT trunk is automatically released when only one participant remains connected.
Service Conditions
1. Access codes A, B and C must be different numbers. A is used to reserve the Conference board. B is used
to add Conference member. C is used to force release a member from the Conference.
2. Up to four CFT trunks can be accommodated in the system.
3. The maximum number of participants which can be connected in a Conference call is:
Six participants (inclusive of the leader) when one CFT trunk is used
Ten participants (inclusive of the leader) when two CFT trunks are used
4. The maximum number of Conference groups per system when using four CFT trunks (maximum) is:
Four, 6-party Conference groups
Two, 10-party Conference groups
Two, 6-party Conference groups and one, 10-party Conference group
5. A CFT trunk is used for either a 6-party or 10-party Conference. Dialed access codes determine which CFT
trunk is used for a Conference. If the leader dials the access code for a 10-party Conference when only one
CFT trunk is idle, the leader is restricted and hear reorder tone. 
						

							CONFERENCE (SIX/TEN PARTY)
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 122 NDA-24271, Issue 1.0
6. The maximum number of C.O. line/tie lines that can be connected in a Conference is:
Up to five C.O. line/tie lines for a 6-party Conference
Up to nine C.O. line/tie lines for a 10-party Conference
7. Call charges for C.O. lines are charged to the leader (in SMDR).
8. Ten ports are required per CFT trunk.
9. The CFT time out until the first participant is connected into the CFT trunk after seizing the CFT trunk is
fixed at 1 minute.
10. Amplification is provided for Conferences.
11. When a conference using the access code and a conference using the feature key are held simultaneously in
a system, the LED of the Conference feature key is not controlled.
12. A Multiline Terminal user can not use both 6-party and 10-party Conference feature keys simultaneously.
13. The LED indication of Conference feature key is as follows:
LED indication
STATUS
OFF: CFT trunk is not used.
Flash Red (60 IPM): CFT trunk is used. The leader is not attending by Hold key.
Steady Red: CFT trunk is used. The leader is not attending by going on hook.
Steady Green: Conference is established.
14. A participant can replace a conference leader by pressing the Conference feature key of their Multiline Ter-
minal. If the kind of Conference key (6-party or 10-party) is different from that of the leader, replace is not
allowed. Call charges for C.O. lines are charged to the first leader (in SMDR). 
						

							CONSECUTIVE SPEED DIALING
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 123
CONSECUTIVE SPEED DIALING
General Description
For Speed Dialing, all digits are registered as a Speed Dialing Code. In the case of Consecutive Speed Dialing,
the common portion of the number is registered as a speed calling code, and the remaining digits of each number
are dialed by each individual calling station or by using a Station Speed Dial key on a Multiline Terminal.
Example:
9 1 5 1 6 7 5 3 X X X X
Stored digits sent Additional digits
by Speed Dial dialed by caller
Station Application
All stations.
Operating Procedure
1. Go off-hook and receive dial tone.
2. Dial the Speed Dialing feature access code.
3. Dial the abbreviated code.
4. Dial the remaining digits of the number or use a DSS key to dial a stored Station Speed Dial number.
Service Conditions
1. This feature is available with System Speed Dialing and Station Speed Dialing.
2. This feature can be used when the calling station has a call on Consultation Hold or Call Hold.
3. The Attendant Console can also manually dial after accessing a System Speed Dialing number.
4. After any type of dialing, System Speed Dialing is not available for the duration of the call.
5. After any type of dialing, Station Speed Dialing accessed by dialing a code is not available for the duration
of the call. 
						

							CONSULTATION HOLD
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 124 NDA-24271, Issue 1.0
CONSULTATION HOLD
General Description
This feature permits a station user to hold any incoming or outgoing C.O. call, tie line call, or any intraoffice
call while originating a call to another station user within the system.
Station Application
All stations.
Operating Procedure
From a Multiline Terminal
To hold the original call and place a second call
1. Press the Transfer key and receive feature dial tone.
2. The original call is placed on hold and receives Music On Hold, if provided.
3. Dial an internal station number and receive ringback tone.
4. The second station answers. The original call is now on Consultation Hold.
To return to the original call
1. In any of the following cases, the calling station can return to the original call by pressing the Transfer key:
If the second station called is busy
If the calling station cannot gain access to second station due to restriction or no answer
2. If the second station hangs up, the calling station will automatically be returned to the original call.
3. If the second station remains connected, pressing the Transfer key returns the original call to the Multiline
Terminal while the second call enters Consultation Hold.
4. By pressing the Conf key, a three-party Conference will be initiated.
From a Single Line Telephone
To hold the original call and place a second call
1. Press the FLASH key (or momentarily press the hookswitch).
2. The original call is placed on hold and receives Music On Hold when provided.
3. Dial an internal station number and receive ringback tone.
4. The second station answers. The original call is now on Consultation Hold.
 To return to the original call
1. In any of the following cases, the calling station can return to the original call by pressing the FLASH key
(or momentarily pressing the hookswitch).
If the second station called is busy
If the calling station cannot gain access to second station due to restriction
If the second station does not answer 
						

							CONSULTATION HOLD
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 125
2. If the second party hangs up, the calling station will automatically be returned to the original call.
3. If the originating station presses the FLASH key (or momentarily presses the hookswitch), a three-party
Conference will be initiated.
Service Conditions
1. An outgoing exchange network or tie line call can also be made by the station user with a call on Consulta-
tion Hold. Refer to Trunk-to-Trunk Connection and Conference Features and Specifications.
2. A station is only allowed to place one call on Consultation Hold at a time. 
						

							CUSTOMER ADMINISTRATION TERMINAL (CAT)
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 126 NDA-24271, Issue 1.0
CUSTOMER ADMINISTRATION TERMINAL (CAT)
General Description
In addition to the Maintenance Administration Terminal (MAT), programming of the system can be done from
selected Multiline Terminals with LCD. The designated Multiline Terminals can be placed in program mode,
and system data can then be changed. To prevent unauthorized changes, password levels are assigned, providing
authorization for access to certain areas of programming and denying access to others.
Station Application
All Multiline Terminals with LCD.
Operating Procedure
Refer to of the Command Manual for programming instructions.
Service Conditions
1. Programming from a CAT can only be accomplished when the system is on-line.
2. The system must be initialized with default data before system data can be changed from the CAT.
3. All Multiline Terminals with LCD scanned during initialization will be CATs.
4. The commands CM00 (Office Data All Clear) and CM01 (Office Data Partial Clear) cannot be accessed
from the CAT. The CAT cannot delete itself from the system program.
5. Only two CATs can be in program mode at the same time.
6. The data that can be changed from the CAT can be limited by the Password level assigned. There are eight
levels of Passwords that can be assigned in system programming. The relation between Password level and
access to available commands is also assigned in system programming.
7. A password can consist of a maximum of any eight digits with the following limitation: The password can-
not be CCCCCCCC or FFFFFFFF.
8. Caution should be exercised when assigning Passwords to command authorization levels. If a password is
forgotten, access to system programming will be limited and a system initialization with subsequent pro-
gramming may be required.
9. Refer also to the MAT feature for information on Peg Count, Remove and Restore Service, and Fault Mes-
sage.
10. When the CAT is off-line for programming, it cannot access normal terminal functions. 
						

							DATA LINE SECURITY
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 127
DATA LINE SECURITY
General Description
This feature allows line circuits which are used for data transmission to be protected from interruptions such as
Attendant Camp-On, Executive Override, and Attendant Override.
Station Application
Not applicable.
Operating Procedure
No manual operation is required.
Service Conditions
1. This feature is assigned in system programming on a per-station basis.
2. Data Line Security functions on all calls.
3. Data Line Security cannot prevent disruptions from interfering with data transmission when the disruption
occurs outside the system.
4. The following connections are restricted when Data Line Security is allowed since transmitted tones are in-
volved in their operation. All interrupt attempts directed towards stations with a Data Line Security call in
progress result in reorder tone:
Attendant Camp-On 
Attendant Override
Boss-Secretary Override
Executive Override
Camp-On
5. The ringing interval provided to a station assigned for Data Line Security is fixed at 1 second ON – 2 sec-
onds OFF.