NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

							ALPHANUMERIC DISPLAY
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 8 NDA-24271, Issue 1.0
Service Conditions
1. The maximum number of stations that can be provided with a users name display is 512. The maximum
number of characters per name is 16, (including spaces). The Maintenance Administration Terminal (MAT)
or Customer Administration Terminal (CAT) can be used to register or change a name. A Multiline Termi-
nal can register or change the name assignment of that individual Multiline Terminal.
2. User names can be assigned to stations that do not have an LCD display using the MAT or CAT.
3. The trunk route name display is provided on a trunk route basis. The maximum amount of characters in the
trunk name display is four. The maximum number of trunk routes assignable is 63. Only the MAT or CAT
can be used to register or change a trunk name display.
4. The clock/calendar displays the system clock and calendar on the bottom line of the LCD display, and is set
using the MAT, CAT, or SN610 ATTCON.
5. There are two ways to change a name that is currently programmed: overwriting with a new name, or by
inserting a blank space as the first character to delete the programmed name.
6. The Attendant Console cannot be assigned a name. This feature applies only to Multiline Terminals and Sin-
gle Line Telephones. A call from the Attendant Console will always show OPR on the top line of a Multiline
Terminals LCD display.
7. Station name assignment data is retained when there is a system reset or a power failure.
8. About LCD displays, refer to APPENDIX 2.
9. Refer also to the Proprietary Multiline Terminal Features and Specifications for details on Called Station
Status Display and Calling Name and Number Display. 
						

							ANALOG PORT ADAPTER
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 9
ANALOG PORT ADAPTER
General Description
This feature allows an Analog Port Adapter unit combined with a Multiline Terminal to connect to an analog
terminal such as an analog telephone, Modem, and PC with built-in Modem.
There are two communication modes for the terminal connected via the Analog Port Adapter as shown below:
1. Single Port Mode
A Multiline Terminal and an analog terminal share the same port. In this mode, the Multiline Terminal and
the analog terminal cannot be used simultaneously.
2. Dual Port Mode
A Multiline Terminal and an analog terminal use different ports. In this mode, the Multiline Terminal and
the analog terminal can be used simultaneously.
Station Application
Multiline Terminals (Dterm Series III/Series E).
Operating Procedure
Single Port Mode
To originate a call from an analog terminal without keypad via the Analog Port Adapter
1. Lift the handset of a Multiline Terminal and receive dial tone. 
2. Dial the desired station number and receive ringback tone. The LED of the Prime Line on the Multiline Ter-
minal lights green. 
3. After the called party answers, lift the handset of the analog terminal to switch over to the analog terminal.
4. Replace the handset of the Multiline Terminal.
5. Converse.
To originate a call from a single line telephone (PB) via the Analog Port Adapter
1. Lift the handset of a single line telephone and receive dial tone. The LED of the Prime Line on the Multiline
Terminal lights green.
2. Dial the desired station number from the single line telephone and receive ringback tone.
3. The called party answers; converse.
To answer an incoming call to the Prime Line from an analog terminal via the Analog Port Adapter
1. An analog terminal rings when a call terminates to the Prime Line on the Multiline Terminal.
2. Lift the handset of the analog terminal. The LED of the Prime Line on the Multiline Terminal lights green.
3. Converse. 
						

							ANALOG PORT ADAPTER
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 10 NDA-24271, Issue 1.0
To answer an incoming call to the secondary extension from an analog terminal via the Analog Port Adapter
1. An analog terminal does not ring when a call terminates the secondary extension on the Multiline Terminal. 
2. Press the line key of the secondary extension on the Multiline Terminal and lift the handset of the Multiline
Terminal. The LED of the secondary extension on the Multiline Terminal lights green.
3. Lift the handset of the analog terminal to switch over to the analog terminal.
4. Replace the handset of the Multiline Terminal.
5. Converse.
Dual Port Mode
An analog terminal connected via the Analog Port Adapter can be used independently of the Multiline Terminal.
Refer to the Users Guide for each terminal for operating procedures.
Service Conditions
1. The following analog terminal can be connected to the APR unit:
Single Port Mode: Single Line Telephone (PB only), Facsimile, Modem for PC Dialing Connection
Unit
Dual Port Mode: Single Line Telephone (PB only), Facsimile, Voice Mail System with analog inter-
face, Modem with NCU
2. In Single Port Mode, the Multiline Terminal and the analog terminal cannot be used simultaneously. When
the Multiline Terminal and the analog terminal go off hook simultaneously, the analog terminal has prece-
dence.
3. In Dual Port Mode, the Multiline Terminal and the analog terminal can be used simultaneously.
4. A Multiline terminal/analog terminal cannot be identified on the LED in Single Port Mode. The LED indi-
cation on the Multiline Terminal when the analog terminal is in use is as follows:
Single Port Mode: The LED of the Prime Line lights green. 
Note
Dual Port Mode: The LED of the secondary extension lights red. 
Note:
When answering the incoming call to the secondary extension on the Multiline Terminal and switching
over to the analog terminal, the LED of the secondary extension lights green.
5. A Multiline Terminal/analog terminal cannot be identified on the LCD on the Multiline Terminal in Single/
Dual Port Mode.
6. The ringing pattern is fixed as 1 sec. ON - 2 sec. OFF. The distinctive ringing pattern cannot be provided
for Single/Dual Port Mode.
7. The service feature with hooking operation is not allowed from the analog terminal for Single/Dual Port
Mode.
8. In Dual Port Mode, the analog terminal cannot originate from the secondary extension and cannot answer
the incoming call to the secondary extension.
9. In Dual Port Mode, a call cannot be switched over from the Multiline Terminal to the analog terminal, or
vice versa. 
						

							ANNOUNCEMENT SERVICE
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 11
ANNOUNCEMENT SERVICE
General Description
This feature allows station users to record messages on Digital Announcement Trunk (DAT) cards. When a sta-
tion user dials the feature access code for this feature, the user receives the corresponding message from the sys-
tem.
Also Announcement Service can be used to provide a voice message in the following cases:
An incoming C.O. line/Tie line call has been transferred and encounters a busy or no answer condition.
An incoming DID line/Tie line call has been terminated to a station and encounters a busy or no answer 
condition.
Internal Recorded Message in place of Music on Hold
Night Announcement
Station Application
All stations.
Operating Procedure
To access
1. Lift the handset and receive dial tone.
2. Dial the applicable Announcement Service access code.
3. Receive the message.
To erase an announcement
1. Lift the handset and receive dial tone.
2. Dial the Announcement Service delete access code.
3. Receive feature dial tone.
4. Dial the Announcement Service group number.
5. Restore the handset.
To record
1. Lift the handset and receive dial tone.
2. Dial the Announcement Service record access code.
3. Dial the Announcement Service group number and the DAT card number.
4. Receive 3 seconds of service set tone.
5. Record a message.
6. Restore the handset. 
						

							ANNOUNCEMENT SERVICE
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 12 NDA-24271, Issue 1.0
To record/replay/delete for each Digital Announcement Trunk card
To record a message
1. Go off-hook and receive Dial Tone.
2. Dial the Digital Announcement Trunk record access code and Digital Announcement card number. Three
seconds of tone will be supplied.
3. Record the message (maximum duration – 60 seconds).
4. Restore handset.
To replay a message
1. Go off-hook and receive Dial Tone.
2. Dial the Digital Announcement Trunk replay access code and Digital Announcement card number.
3. Receive a message.
4. Restore handset.
To delete a message
1. Go off-hook and receive Dial Tone.
2. Dial the Digital Announcement Trunk delete access code and Digital Announcement card number.
3. Receive Service Set Tone.
4. Restore handset.
Service Conditions
1. A maximum of 5 different access codes can be assigned. There is a limit of 10 announcement cards for each
of the 5 different access codes. When recording an announcement, each announcement card must be record-
ed individually.
2. This feature is supported by internal announcement circuits of MP card and an announcement card(s) (PN-
2DAT/4DAT) installed in the system.
3. Either single or multiple connection to each announcement can be made on a system-programming basis,
and in the case of multiple connections the secondary station cannot be connected to the top of the message.
4. Tie Lines can access the Announcement Service.
5. Each time a station is connected to an announcement card, the message will be from 60 to 64 seconds. The
station will then be disconnected.
6. The duration of an announcement is limited to 60 seconds.
7. The system can be equipped with up to 128 Digital Announcement Trunk circuits for all announcement fea-
tures. There are 2 circuits on MP Card, 2 circuits on each 2DAT Card, and 4 circuits on each 4DAT Card.
8. Announcement Service can be used to provide a voice message when an incoming C.O. line/Tie line call
has been transferred by a station and encounter a busy or no answer condition. The busy condition results
in disconnect after three repetitions of the message.
a. Only 1 message of up to 60 seconds can be recorded on each individual voice recording memory card.
b. In this application, a minimum of 2 circuits of Digital Announcement Trunk Cards are needed: one
for a busy condition and one for a no-answer condition.
c. More than 1 circuit of Digital Announcement Trunk Card may be used, depending on traffic
conditions. 
						

							ANNOUNCEMENT SERVICE
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 13
d. Call Forwarding, if set, has priority over this feature.
e. Digital Announcement Trunk Cards can be shared among tenants. Each announcement is assigned on
a per tenant basis.
f. This feature does not function on Attendant transferred calls.
9. A voice message in place of Music-On-Hold can be provided when a call has been placed on hold.
a. Different messages can be programmed on a tenant basis.
b. Different messages can be programmed depending on the type of line (C.O. line, Tie line or station)
on Hold.
c. More than one connection can be made to a Digital Announcement Trunk Card circuit for this
purpose. Secondary connections are made to the message, even if the message is in the middle of a
cycle.
d. The announcement is repeated until the call is removed from hold.
10. A voice message can be sent to incoming C.O. calls during day or night mode.
a. Different messages can be programmed on each C.O. line.
b. Different messages can be programmed for day/night.
c. More than one connection can be made to a Digital Announcement Trunk Card circuit. Secondary
connections can be made in the middle of a message.
d. Announcements may be programmed to be repeated after an interval of from 4 to 120 seconds (in 4
second increments.) 
						

							ANSWER KEY
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 14 NDA-24271, Issue 1.0
ANSWER KEY
General Description
An Answer Key is provided on all Multiline Terminals. The Answer Key can be used to answer incoming calls
on outside lines, and primary or secondary extensions. When the Answer Key is used to answer an incoming
call with a call in progress, the first party is placed on hold and the second party is connected. If the Answer Key
is pressed while in a three-party call, the user can alternate between each party and a Broker’s Call is established.
Station Application
All Multiline Terminals.
Operating Procedure
To answer an incoming ringing call with a call in progress
1. Receive incoming indication.
2. Press the Answer key. The original call is placed on Non-Exclusive Hold.
3. Converse with the connected party.
4. To return to the call on hold after the second call is completed, press the line key associated with the call on
hold.
To answer a Camp-On call (with a call in progress)
1. Receive Camp-On tone.
2. Press the Answer key. The original call is placed on Hold.
3. Subsequently pressing the Answer key alternates the active and holding parties.
4. Converse with the Camped-On party.
5. When one conversation is complete, go on-hook.
6. The party on Hold will recall immediately.
Service Conditions
1. The Answer key’s LED will flash for Camped-On calls.
2. The priority of Ringing Line Pickup and Ringing Assignment calls using the Answer key is as follows:
a. Voice Call
b. Incoming external call and recall to the primary extension
c. Incoming external call and recall to the trunk line appearance
d. Incoming internal call to the primary extension
e. Incoming calls to the secondary extension
3. When a Multiline Terminal user is monitoring tones provided by the system (extension dial tone, busy tone,
etc.) and uses the Answer key to answer an incoming call, the first call will not be placed on hold (the tone
connection will be abandoned). 
						

							ANSWER KEY
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 15
4. When a Broker’s Call is in progress, the Answer key cannot be used to answer incoming calls, but will al-
ternate between the existing calls when pressed.
5. When a three-party Conference is in progress, pressing the Answer key splits the Conference and establishes
a Broker’s Call. The Answer key has no effect on a 4-party conference.
6. Camped-on calls are answered by the Answer key prior to incoming ringing calls. 
						

							ATTENDANT ASSISTED CALLING
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 16 NDA-24271, Issue 1.0
ATTENDANT ASSISTED CALLING
General Description
This feature allows a station user to ask an Attendant for assistance in originating a call. Three methods are
available: non-delay, delay, and passing dial tone.
Station Application
All stations.
Operating Procedure
Non-delay operation
1. The Attendant answers an operator call by pressing the Answer or ATND key.
2. The caller provides a call request.
3. The Attendant dials the trunk access code.
4. The Attendant dials the desired telephone number.
5. The Attendant presses the RELEASE (or START) key.
6. The parties are connected.
Delay operation
1. The Attendant answers an operator call by pressing the Answer or ATND key.
2. The caller provides a call request.
3. The Attendant presses the RELEASE key.
4. The station user receives reorder tone.
5. The station user then restores the handset and waits for a recall from the Attendant.
6. The Attendant presses the LOOP key.
7. The Attendant dials the trunk access code.
8. The Attendant dials the desired telephone number.
9. The Attendant presses the Answer (or START) key.
10. The Attendant dials the station users number.
11. The station user answers the call.
12. The Attendant presses the RELEASE key.
13. The parties are connected.
Passing dial tone
1. The Attendant answers an operator call by pressing the Answer or ATND key.
2. The caller provides a call request.
3. The Attendant dials the trunk access code.
4. The Attendant presses the RELEASE key.
5. Dial tone is supplied to the caller. 
						

							ATTENDANT ASSISTED CALLING
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 17
Service Conditions
1. During delay operation, the Attendant may release the connection either before or after the called station
answers.
2. If the call was processed using non-delay or passing dial tone operation, there will not be an Automatic Re-
call for Station-to-Trunk calls when the called party does not answer.
3. If the call was processed using non-delay or passing dial tone operation, an Automatic Recall will be initi-
ated for Station-to-Tie line and Trunk-to-Tie line calls when answer supervision is provided on the tie line
and the called party does not answer.
4. Fully restricted station users cannot be connected by the Attendant to an outside line using this feature. At-
tempts are routed to reorder tone.
5. Non-delay operation allows the Attendant to place an outgoing call for a station user who reached the At-
tendant by dialing 0, without requiring the station user to hang up. Delay operation requires that the station
hang up.
6. When an Attendant attempts to set up a Trunk-to-Trunk Connection between trunks that do not provide an-
swer supervision, the connection is denied and the RELEASE key has no effect.
7. The Attendant can dial the called number for the station user or, using the passing dial tone method, allow
the station user to dial.
8. When Least Cost Routing (LCR) is programmed, the Attendant cannot pass dial tone. The call must be com-
pleted using delay or non-delay operation.
9. The Attendant cannot pass dial tone to a station whose route restriction class prevents the station from re-
ceiving incoming calls on the trunk route selected.