NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

							HOTEL/MOTEL FRONT DESK INSTRUMENT
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 188 NDA-24271, Issue 1.0
To activate Room Status
1. Press the Room Status function button.
2. Dial the desired station number.
3. Press the SET key.  The features that are activated at the station will be indicated by the LED lighting at the
applicable feature function button and the LCD will display 
**:** unless Automatic Wake Up is set, in
which case the set time will be displayed. In addition (to the right of the display) the Room Status number
is displayed.
4. Press the RLS key to exit feature activation.
To activate Print Out
1. Press the Print Out function button.
2. Press the applicable function button for which a Print Out is desired.  If Room Status is selected, a code must
be dialed to select which room condition is to be printed.  If a code is not entered all room conditions will
be printed.
3. Press the SET key.
4. Press the RLS key to exit feature activation. 
Service Conditions
1. The following Hotel/Motel functions can be accessed from the Hotel/Motel Front Desk Instrument:
Do Not Disturb
Room Cutoff
Message Waiting
Print Out
Check In/Check Out
Automatic Wake up
Room Status
Do Not Disturb Override
2. For each feature desired, a dedicated line key on the Hotel/Motel Front Desk Instrument must be assigned.
3. The Room Cutoff and Do Not Disturb features are applicable to a group of stations and individual stations.
There is one group available for each feature and the stations in the groups are programmed on a per-station
basis in system data.
4. An Application Processor card (AP00)  is required for this feature.
5. The Print Out function provides a hard copy on the status of the following features when the feature is set
or reset:
Do Not Disturb
Room Cutoff
Message Waiting
Automatic Wake up
Room Status
Check In/Check Out
6. Successful and unsuccessful Wake Up attempts are printed out.
7. A printer must be provided locally. 
						

							HOTEL/MOTEL FRONT DESK INSTRUMENT
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 189
8. The Print Out function allows selection of output based on individual station numbers (except for Room Sta-
tus).
9. When Check Out is done, the following functions are set or cleared:
DND - cleared
Message Wait - cleared
Room Cutoff - set
Automatic Wake Up - cleared
10. Room Status Codes are totally flexible, and the user determines the meaning for each code.  The system will
print the maid ID or station number (if other than guest room) that set the specific code.  Up to eight codes
(1-8) are available. 
						

							HOTLINE - INSIDE/OUTSIDE
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 190 NDA-24271, Issue 1.0
HOTLINE - INSIDE/OUTSIDE
General Description
This feature causes the terminal to place a call to another station or to an outside party automatically when the
user selects the Hotline extension.
Station Application
All stations.
Operating Procedure
To place a Hotline call from a Single Line Telephone
1. Lift the handset and receive ringback tone.  The other party receives ringing indication.
2. Converse when the other party answers.
To place a Hotline call from a Multiline Terminal
1. Lift the handset.
2. Press the Hotline extension button (if not Prime Line).  Receive ringback tone.  The other party receives
ringing indication.
3. Converse when the other party answers.
Service Conditions
1. There is a maximum of 100 assignments for Hotline destination.  If internal bidirectional Hotline calling is
required, two assignments (one for each direction) must be made.  A maximum of 50 pairs of bidirectional
Hotlines can be assigned.
2. Hotline assignments are programmed into system data using the Maintenance Administration Terminal
(MAT) or Customer Administration Terminal (CAT).
3. A Hotline call can be transferred to another station using the Call Transfer feature.
4. On an internal Hotline call, the calling party hears reorder tone when the called station is in one of the fol-
lowing conditions:
Busy
In Line Lockout
In make busy through software programming.
5. Call Forwarding is applied whenever the destination station of the Hotline call has set Call Forwarding -All
Calls/-Busy Line/-No Answer.
6. Hotline calls can be directed to the outside exchange network by assignment of the destination as a system
speed dial memory location.  When this Hotline is used, the system will access a trunk in the trunk route
associated with the trunk access code assigned in the system speed dial memory location, and then will dial
out the assigned outside number.  See System Speed Dialing for the methods to reprogram the outside num-
ber.
7. On Hotline - Outside calls, when all trunks in the trunk route are busy, reorder tone is heard by the calling
party.
8. On Hotline - Outside calls, Station Message Detail Recording (SMDR) will register the primary extension
of the station that used the Hotline and the system speed dial memory location code.  
						

							HOUSE PHONE
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 191
HOUSE PHONE
General Description
This feature allows selected stations to reach the Attendant simply by going off-hook.
Station Application
All stations.
Operating Procedure
1. The House Phone user lifts handset.
2. The Attendant Console is called automatically.
3. The attendant answers.
4. The attendant connects user to another station or a trunk.
Service Conditions
1. Attendant Console indications will appear as follows:
ATND lamp flashes.
Console buzzer sounds.
2. House Phones (locally provided) may be equipped without dials .
3. House Phone assignments are programmed into system data from the Maintenance Administration Terminal
(MAT) or the Customer Administration Terminal (CAT).
4. There is no limit to the number of House Phones permitted in the system provided the maximum amount of
available ports is not exceeded.
5. The Attendant has the option to process the call using the delay or non-delay operation or passing dial tone
to House Phones with dials.
6. The systems response to a hookflash from a House Phone can be assigned to provide feature dial tone or
recall the Attendant.
7. Four house phone groups are available.
8. Each house phone group can be assigned to automatically call the Attendant Console or a predesignated sta-
tion.  
						

							INDIVIDUAL ATTENDANT ACCESS
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 192 NDA-24271, Issue 1.0
INDIVIDUAL ATTENDANT ACCESS
General Description
This feature permits a user to call a specific Attendant by dialing an Attendant call code.
Station Application
All stations.
Operating Procedure
To originate a call to the Attendant
1. Go off-hook and dial the Individual Attendant Access code.
2. Dial the individual Attendant number (0-7).
3. The desired Attendant receives Incoming Call Identification and answers using normal call handling proce-
dures.
Service Conditions
1. All stations, including fully restricted stations, can call an Attendant.
2. If Tenant Service is provided, each tenant can call his own Attendant via the same code.  When this feature
is assigned, Attendant Night Transfers will not function for these calls.
3. Interposition Transfer uses the same Attendant call codes as Individual Attendant Access.  
						

							INTERCEPT ANNOUNCEMENT
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 193
INTERCEPT ANNOUNCEMENT
General Description
This feature provides the automatic interception of Direct Inward Dialing (DID) and Tie Line calls which cannot
be completed due to unassigned station or level.  The caller hears a recorded Intercept Announcement which
informs the caller that an inoperative number was reached, and may supply the number for information.
Station Application
Not applicable.
Operating Procedure
To record a message
1. Go off-hook and receive internal dial tone.
2. Dial the voice recording feature access code and the voice recording card number.  Three seconds of tone
will be supplied.
3. Record the message (maximum duration 60 seconds).
4. Restore the handset.
Service Conditions
1. This feature requires a Digital Announcement Trunk (DAT) circuits of MP card or a 2DAT/4DAT card pro-
grammed for Intercept Announcement.
MP card includes two DAT circuits and 2DAT/4DAT card provides 2/4DAT circuits.
2. Multiple calls may be connected to the Intercept Announcement board at the same time.  If a second call
arrives while the first is being processed, the second caller may not hear the announcement from the begin-
ning.
3. If the caller does not hang up, the system will repeat the message.
4. This feature is only available on DID and tie line calls where answer supervision is provided.
5. The following call conditions, which cannot be completed, can be routed to an Intercept Announcement:
Vacant level
Unassigned station number
6. Calls to restricted access codes or feature access codes will always receive the Intercept Announcement.
7. Only one common message can be provided for the different intercept conditions.
8. There is no method to exempt individual DID or Tie Lines from Intercept Announcement. 
						

							INTERCOMManual Intercom
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 194 NDA-24271, Issue 1.0
INTERCOM
General Description
Three types of Intercoms are available: Manual Intercom, Automatic Intercom, and Dial Intercom. Each type of
Intercom provides access to a small group of Multiline Terminals with simplified calling methods.
 Manual Intercom
General Description
The Manual Intercom groups have up to six Multiline Terminals sharing a common signal path. Users can call
other members of the Manual Intercom group by pressing a Manual Intercom key; each press sends a tone burst
over the speakers of all the terminals in the group. When another user answers the call, a speech path is activated.
Station Application
All Multiline Terminals.
Operating Procedure
1. The caller lifts the handset and presses the Manual Intercom key. The other members of the group receive
a tone burst.
2. Each subsequent press sends another tone burst.
3. Another user presses the same Manual Intercom appearance and establishes a station-to-station call by lift-
ing the handset.
Service Conditions
1. A Manual Intercom group can consist of two to six Multiline Terminals.
2. A maximum of 25 Manual Intercom groups can be assigned per system.
3. A Manual Intercom is always non-private; therefore, up to 4 members of the group can enter an Intercom
call.
4. Incoming call indications are given to all members of the Manual Intercom group except the originator of
the call.
5. Each Manual Intercom (from 2 to 6 appearances) uses a single extension which can be a software extension
(no supporting hardware is required).
6. Transfer, Call Park, and other extension line features are not available on Manual Intercom. Dual Hold and
Hold Recall are available on Manual Intercom.
7. More than one Manual Intercom can appear on a Multiline Terminal. 
						

							INTERCOM
Automatic Intercom
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 195
 Automatic Intercom
General Description
Automatic Intercom provides a path for Voice Announcement Calls with Handsfree Answerback between two
Multiline Terminals using a line key.  Private conversations can be held by using the Multiline Terminal hand-
sets.  The Busy/Idle status of the associated Multiline Terminal is displayed on the Automatic Intercom line key
LED. 
Station Application
All Multiline Terminals.
Operating Procedure
1. The caller lifts the handset and presses the Automatic Intercom key.
2. The called terminal receives a tone burst followed by Voice Announcement and can answer using Handsfree
Answerback. 
OR
1. The caller can change the call to a ringing call by dialing 1.
2. The called terminal must press Automatic Intercom key and lift the handset to answer ringing call.
Service Conditions
1. Only two Multiline Terminals can share an Automatic Intercom path.
2. The maximum number of Automatic Intercom paired stations per system is 32.
3. More than one Automatic Intercom can appear on a Multiline Terminal.
4. Automatic Intercoms are private.
5. Each Automatic Intercom pair uses two extensions which can be software extensions (no supporting hard-
ware is required).
6. Dual Hold with hold recall is available on Automatic Intercom.  Other extension features such as Call Trans-
fer, Call Park, etc. are not available.
7. When the called terminal is busy, the caller will receive busy tone.
 Dial Intercom
General Description
Dial Intercom comprises up to 10 Multiline Terminals which can call each other using a dedicated Dial Intercom
line key with abbreviated dialing.  Dial Intercom calls can be Voice Announce with Handsfree Answerback or
ringing calls.
Station Application
All Multiline Terminals. 
						

							INTERCOMDial Intercom
NEAX2000 IVS2
   Business/Hotel/Data Features and SpecificationsPage 196 NDA-24271, Issue 1.0
Operating Procedure
1. The caller lifts the handset, presses the Dial Intercom key, and receives dial tone.
2. The caller dials the one-digit Intercom code of the called Multiline Terminal (0-9).
3. The called terminal receives a tone burst followed by Voice Announcement and can answer using Handsfree
Answerback. 
OR
1. The caller can dial 1 to change the call to a ringing call.  (Each 1 dialed changes the mode from ringing to
Voice Announce or vice versa).
2. To answer a ringing call the user must lift the handset and press the flashing Dial Intercom key. 
Service Conditions
1. A maximum of 25 Dial Intercom groups are available per system.  A maximum of 10 Multiline Terminals
per Dial Intercom group are allowed.
2. A Multiline Terminal can have more than one Dial Intercom appearance.
3. Each Dial Intercom provides a single voice path.
4. Intercom number assignments are one digit (0-9).
5. A Dial Intercom is private, and the other members of the group can not enter an Intercom call.
6. Incoming call indication is only given to the called party within the Dial Intercom group.
7. Each Dial Intercom (from 2 to 10 appearances) uses a single extension, which can be a software extension
(no supporting hardware is required).
8. Dual Hold and hold recall are available on Dial Intercom.  Other extension features such as Call Transfer,
Call Park, etc. are not available. 
9. If the called party, within the Dial Intercom group, is busy (off hook) on its primary extension, the station
making the intercom call will receive busy tone. 
						

							INTERNAL TONE/VOICE SIGNALLING
NEAX2000 IVS2
Business/Hotel/Data Features and Specifications  
NDA-24271, Issue 1.0  Page 197
INTERNAL TONE/VOICE SIGNALLING
General Description
Multiline Terminals can signal incoming internal calls by Voice Announcement or by ringing according to the
programmed mode (Voice first or Ring first) of the called terminal. The caller can dial the digit 1 to change from
Voice Announcement to Ring Tone or vice versa.
The Multiline Terminal assigned this feature can program the following two modes:
Voice Mode: allows an incoming call to terminate with Voice Announcement.
Tone Mode: allows an incoming call to terminate with ringing.
Station Application
All Multiline Terminals.
Operating Procedure
When a called Multiline Terminal has been set to Ring first
1. Press the extension line key and lift the handset.
2. Dial extension number. The called partys extension will ring.
3. The handset must be used for reply 
OR
Dial 1.
4. Wait for voice page alert tone.
5. Voice announce call.
6. The called party can reply handsfree.
When a called Multiline Terminal has been set to Voice first
1. Press the extension line key and lift the handset.
2. Dial extension number. Wait for voice page alert tone.
3. Voice announce call.
4. The called party can reply hands-free
OR
Dial 1.
5. The called partys extension will ring.
6. The handset must be used to reply.
To set Voice/Tone mode
1. Press the Speaker key.
2. Dial the Voice/Tone Programming access code and receive feature dial tone. The LCD will show the current
mode of the Multiline Terminal.
3. Dial any single digit (0-9). Voice mode is switched to Tone mode (or vice versa) and Service Set tone is
received.