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NEC Neax 2000 Ivs2 Business/Hotel/Data Features And Specifications

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    							DELAYED RINGING
    NEAX2000 IVS2
       Business/Hotel/Data Features and SpecificationsPage 128 NDA-24271, Issue 1.0
    DELAYED RINGING
    General Description
    This feature enables trunks and station lines to ring immediately at the terminating station, but also, after a pro-
    grammable period of time has elapsed, to ring at secondary Multiline Terminals with that trunk or line appear-
    ance.
    Station Application
    All Multiline Terminals.
    Operating Procedure
    No manual operation is required.
    Service Conditions
    1. Delayed Ringing is assigned in system programming on a per line key basis.
    2. The timing of call termination to the start of Delayed Ringing is programmable in system data in increments
    of 2 seconds to a maximum of 40 seconds (default value = 10 seconds).
    3. When Delayed Ringing and Call Forwarding - No Answer are applied to the same call, the feature which
    timeouts first will take priority. 
    						
    							DIAGNOSTICS
    NEAX2000 IVS2
    Business/Hotel/Data Features and Specifications  
    NDA-24271, Issue 1.0  Page 129
    DIAGNOSTICS
    General Description
    To assist maintenance personnel, the system provides diagnostic capabilities such as fault code generation, de-
    vice status information and alarm information recording which can be accessed from the Maintenance Admin-
    istration Terminal (MAT) or Customer Administration Terminal (CAT).
    Station Application
    Not applicable.
    Operating Procedure
    Refer to the Maintenance Manual for operating procedures.
    Service Conditions
    1. The following station status information can be displayed on the MAT or CAT by direct command:
    Idle
    Line Lockout
    Dialing
    Tone Trunk Connection (reorder tone, busy tone, service set tone, etc.)
    Types of Connection, (station to station, three way calling, voice calling, holding, etc.)
    Destination number (trunk number, register number)
    Short circuit on line
    2. The following trunk status information can be displayed on the MAT or CAT by direct command:
    Idle
    Ringing in
    Incoming queue to Attendant Console
    Holding
    In a tandem connection
    Incoming queue to UCD
    Dialing
    Receiving dialed digits
    3. The following information is stored and can be displayed on the MAT or CAT using a memory dump com-
    mand in hexadecimal format:
    Program address where an endless loop has occurred
    Last initialization time for main program
    Last initialization time for firmware program
    The reason for initialization (power-on, RESET key, endless loop, sense switch, command from MAT
    or CAT)
    4. The system has a built in patrol program that monitors the status of all connected devices. Additionally,
    when no response or an invalid response from a device is received, this program stores in memory the slot
    number of that device. From the MAT or CAT a maintenance person can read the slot number of any device
    which does not respond to the Main Processor or provides an illegal status to the Main Processor.  
    						
    							DIAL BY NAME
    NEAX2000 IVS2
       Business/Hotel/Data Features and SpecificationsPage 130 NDA-24271, Issue 1.0
    DIAL BY NAME
    General Description
    This feature allows a Multiline Terminal user to search for a desired number by name. The number and name
    are registered in the system and they are shown on Multiline Terminal LCD. The Multiline Terminal user can
    search for the desired number by name using  up or down soft keys. When the Multiline Terminal user finds the
    desired number, the call can be originated by pressing the Line/Trunk key or going off hook.
    Station Application
    Multiline Terminal with LCD and Soft Key.
    Operating Procedure
    To search calling number by name and originate a call by Speed Dialing-System
    1. From the idle state, press the SYS soft key on the Multiline Terminal.
    2. To search by name, enter up to the first four characters of a name using the keypad. (Refer to Service Con-
    dition #2.)
    3. Press the UP or DOWN soft key to start the search.
    4. The name and the number are shown on the LCD. If more than one name matches the letters entered, scroll
    through the matches with the UP or DOWN soft key. If no matches are found, the first System Speed Dial
    buffer will be displayed.
    5. To search for a different name, repeat Step 2.
    6. Manual search is performed by pressing the UP or DOWN soft key until the desired name or buffer number
    is located.
    7. In either case, going off hook, pressing the Speaker key, or selecting a Line/Trunk key will originate a call
    to the selected number.
    To search calling number by name and originate a call by Speed Dialing-Station
    1. From the idle state, press the STA soft key on the Multiline Terminal.
    2. To search by name, enter up to the first four characters of a name using the keypad. (Refer to Service Con-
    dition #2.).
    3. Press the UP or DOWN soft key to start the search.
    4. The name and the number are shown on the LCD. If more than one name matches the letters entered, scroll
    through the matches with the UP or DOWN soft key. If no matches are found, the first Station Speed Dial
    buffer will be displayed.
    5. To search for a different name, repeat Step 2.
    6. Manual search is performed by pressing the UP or DOWN soft key until the desired name or buffer number
    is located.
    7. In either case, going off hook, pressing the Speaker key, or selecting a Line/Trunk key will originate a call. 
    						
    							DIAL BY NAME
    NEAX2000 IVS2
    Business/Hotel/Data Features and Specifications  
    NDA-24271, Issue 1.0  Page 131
    To register a name and number for call by Speed Calling-Station
    1. From the idle state, press the STA soft key.
    2. Using the UP or DOWN soft keys, select the buffer number to be programmed.
    3. Press the FEATURE key.
    4. Using the Alphabet on keys 2 through 9, assign the name first. (Refer to Service Condition #2.)
    5. Press the FEATURE key to program the number.
    6. Dial the internal station number or the trunk access code (i.e., 9); then dial the outside number.
    7. Press the FEATURE key. “SET” will appear on the display.
    Service Conditions
    1. Service
    a. Up to 32 Multiline Terminals are available to use this feature at the same time.
    b. The Multiline Terminal returns to idle status after the ten seconds from pressing SYS/STA key and no
    key operation is activated.
    c. If the speed calling memory block is not assigned to the Multiline Terminal, the SYS/STA key is not
    affected when the Multiline Terminal user presses these keys.
    d. This service feature is ended or interrupted by pressing the Hold key.
    e. When the Multiline Terminal uses this feature, the incoming call to My Line is rejected.
    f. When the Multiline Terminal uses this feature, the incoming call to Sub-Line key or trunk line
    appearance can be terminated to the Multiline Terminal. In this case, the related line/trunk lamp is
    flashed without ringing. The Multiline Terminal can answer the incoming call by pressing the
    associated line/trunk key or Answer key.
    g. When the Multiline Terminal uses this feature and the user dials the Line/Trunk/Answer key, this
    feature is ended and Line/Trunk/Answer key is activated.
    h. When the Multiline Terminal is in this service, pressing the Recall, Transfer, and Conf key are not
    affected.
    i. Up to eight Multiline Terminals can use the Help key at the same time.
    j. The explanation displayed by the Help key will automatically be cleared unless the Exit key is
    pressed for 16 to 20 seconds. 
    						
    							DIAL BY NAME
    NEAX2000 IVS2
       Business/Hotel/Data Features and SpecificationsPage 132 NDA-24271, Issue 1.0
    2. Character Registration
    a. The following table shows how to record the alphanumeric character to the system.
    b. There are two input modes for alphabet and number. The input mode is displayed on Multiline
    Terminal soft key as following example. When left side soft key shows “ABC”, the alphabet can be
    recorded. When “NUM” is displayed on soft key the number is recorded. The alphabet mode and
    number mode can be changed by pressing the left side soft key which shows ABC or NUM.
    c. In the alphabet mode, the input character is fixed by # key.
    Example 1: Dial 222#22# 
    → CB is recorded.
    Example 2: Dial 222999# 
    → CY is recorded.
    Example 3: Dial 222#22 then press “ABC” soft key. 
    → CB is recorded and input mode is changed
    from alphabet to number.
    d. The “DEL” key is not available in both alphabet and number mode.
    Input Mode DialPress
    12345678910
    Alphabet 1
    2ABCabc
    3DEFdef
    4GHIghi
    5JKLjkl
    6MNOmno
    7PQRSpqrs
    8TUVtuv
    9WXYZwxyz
    0!”#$%&’()*
    +,–./:;
    ?@ [¥]^_`{ |
    }(space)
    not 
    used
    Number 11
    22
    33
    44
    55
    66
    77
    88
    99
    00
    11:22 PM MON 12 MAR 1999
    ABC          UP    DOWN11:22 PM MON 12 MAR 1999
    NUM          UP    DOWN
    Alphabet Mode Number Mode 
    						
    							DIAL BY NAME
    NEAX2000 IVS2
    Business/Hotel/Data Features and Specifications  
    NDA-24271, Issue 1.0  Page 133
    3. Number and Name Registration
    a. In the alphabet and number input mode, when the Feature key is pressed, the Feature key lamp is 
    flashed and Speaker key lamp is lit.
    b. Up to 16 characters can be recorded as a name.
    c. Up to four digits of trunk access code and up to 26 digits of station number can be recorded.
    d. When the new name and number is recorded, the system automatically search the vacant memory
    block after pressing Feature key.
    e. In the name and number registration operation, if both name and number are not registered in speed
    calling memory block, the Multiline Terminal LCD shows as follows.
    4. Search
    a. Up to four characters are used as a key word when the number is searched by name.
    b. If the Multiline Terminal user enters character exceeding four, it is invalid.
    c. When the same name has been registered in the system, the LCD shows the name and number which
    are assigned the lowest memory block number.
    d. When searching is performed without entering a key word, the LCD shows the lowest memory block
    number available for the Multiline Terminal.
    e. When no key word for searching has been registered, the LCD shows the lowest memory block
    number available for the Multiline Terminal.
    f. After searching, the Multiline Terminal user can search next speed calling number by pressing UP or
    DOWN key.
    UP= displays the lower number than the block number displayed.
    DOWN= displays the higher number than the block number displayed.
    When the block number reaches the lowest/highest by pressing UP or DOWN key, one more pressing
    rounds to the highest/lowest memory block number.
    g. When searching is performed, the first 24 digits are displayed if the number exceeds 24 digits
    including memory block number.
    h. When system utilize the Speed Calling-Station memory block 0, 1, 2, and 3 for Speed Calling-
    System, another “SYS” Soft Keys should be assigned for each memory block basis.
    Speed Calling-System 300 memory : F5014 (standard)
    Speed Calling-System 1000 memory (Block No. 0): F5016
    Speed Calling-System 1000 memory (Block No. 1): F5017
    Speed Calling-System 1000 memory (Block No. 2): F5018
    Speed Calling-System 1000 memory (Block No. 3): F5019
    When the Speed Calling-System memory is limited to use by CM08, searching of the Speed Calling-
    System 1000 memory should not be done. (Pressing SYS key is ineffective.)
    i. When Speed Calling Security is effective, the speed calling number is not displayed on Multiline
    Terminal LCD but the name is displayed on Multiline Terminal LCD.
    11:22 PM MON 12 MAR 1999
    ABC         UP     DOWN35: 
    						
    							DIAL BY NAME
    NEAX2000 IVS2
       Business/Hotel/Data Features and SpecificationsPage 134 NDA-24271, Issue 1.0
    5. Originating a Call
    a. To originate calls after searching, press either TRK key, Line key (My Line/Sub Line) or Speaker 
    key, or off hook.
    b. When the user originates call pressing TRK key, registered trunk access code is ignored. When the
    user originates call pressing Line key or Speaker key, or going off hook, trunk access code registered
    can be processed and appropriate trunk is selected.
    c. When the user originates call after searching, the number is registered into the stack dial and Save &
    Repeat.
    6. Name Indication
    a. A name is displayed on Multiline Terminal when a call is originated by Speed Calling-System with 
    the following operation.
    Speed Calling-System originated with Access code and Speed Calling number.
    Speed Calling-System originated with off-hook, press System Speed Dialing button and Speed
    Calling number.
    b. A name is displayed on Multiline Terminal when a call is originated by Speed Calling-Station with
    the following operation.
    Speed Calling-Station originated with Access code and Speed Calling number.
    Speed Calling-Station originated with off-hook, press Station Speed Dialing button (F0064) and
    Speed Calling number.
    Speed Calling-Station originated with Station Speed Dialing button (F11XX).
    Speed Calling-Station originated with Redial key and Speed Calling number.
    c. A name is displayed on Multiline Terminal when Multiline Terminal user verifies the registered
    Speed Calling number with the following operation:
    Dial Speed Calling Access code and Speed Calling number
    Press Station Speed Dialing button (F0065) and Speed Calling number
    Press Feature key, Station and Speed Dialing button (F11XX)
    Press Feature key, Recall Button, and dial Speed Calling number
    d. A name is displayed when Multiline Terminal user originates a call by Speed Calling-One Touch.
    e. A name is displayed when Multiline Terminal user verifies the registered Speed Calling number with
    Feature key and One Touch Button.
    f. When outgoing call encountered all trunk busy status and Route Advance (CM71/72) is activated, the
    name is displayed on Multiline Terminal LCD.
    g. A name is displayed when Multiline terminal user originates a call with Hot Line.
    h. The Name Display/Guest Name are prior to name registered, in a station to station call made by
    Speed Calling-One Touch key.
    i. A name is displayed for about 6 seconds on Multiline Terminal LCD when Multiline Terminal user
    originates a call by Speed Calling-System/Station/One Touch key. 
    						
    							DIAL CONVERSION
    NEAX2000 IVS2
    Business/Hotel/Data Features and Specifications  
    NDA-24271, Issue 1.0  Page 135
    DIAL CONVERSION
    General Description
    The system can be assigned to use rotary Dial Pulse (DP) or Dual Tone Multifrequency (DTMF) trunks and sta-
    tions. This feature provides for the repeating of digits dialed by the station user onto the C.O. trunks.
    Station Application
    All stations.
    Operating Procedure
    Normal call handling procedures apply.
    Service Conditions
    1. Trunks are assigned for DP and/or DTMF on a trunk route basis.
    2. Single Line Telephone circuits are assigned for DP and/or DTMF through station Class of Service for the
    station number assigned to the circuit. The Single Line Telephone circuits can accept 10 or 20 PPS.
    3. The system will automatically provide Dial Conversion when the station is a DTMF Single Line Telephone
    and dialing is being done on a DP trunk.
    4. The system can be assigned to provide DTMF dialing on trunks for Attendant Consoles only, while gener-
    ating rotary dial pulsing for station dialing.
    5. For an outgoing call on a trunk once the outgoing register times out (6 seconds after the last digit is dialed),
    further digits dialed out by a Multiline Terminal will be DTMF and the duration of the tones will be the same
    as the length of time the dial pad key is pressed. This feature allows Multiline Terminals to send DTMF
    signals to external equipment such as computers and other dial up services.
    6. The dial pulse make ratio is programmable for 33% or 39% (default is 39%). The dial pulse interdigit pause
    can be set from 300 ms to 900 ms (in increments of 100 ms) or 1100 ms (default is 800 ms).
    7. The DTMF signal width is programmable for 64 ms or 128 ms (default is 64 ms). The DTMF interdigit
    pause can be set for 32, 64, 80, 96, 160, 192, or 240 ms (default is 96 ms). 
    						
    							DIRECT DATA ENTRY
    NEAX2000 IVS2
       Business/Hotel/Data Features and SpecificationsPage 136 NDA-24271, Issue 1.0
    DIRECT DATA ENTRY
    General Description
    This feature allows a maid or other hotel personnel to enter numeric data to the PMS (Property Management
    System), using the guest room station for entry through dial operation. The same numerical data can be output
    to a Hotel/Motel Printer by system data programming.
    Station Application
    All stations.
    Operating Procedure
    1. Lift the handset and receive dial tone.
    2. Dial the Direct Data Entry access code and receive feature dial tone.
    3. Dial input data to the PMS or Hotel/Motel Printer, and receive service set tone.
    4. Restore the handset.
    Service Conditions
    1. This feature is activated from a guest room telephone.
    2. The digit 0, 1, 2, 3, 4, 5, 6, 7, 8, and 9 can be used for the input data.
    3. The input data can be sent out to the PMS and/or Hotel/Motel Printer. The output option can be selected by
    system data programming.
    4. A maximum of 30 digits can be entered in one operation to the PMS and/or Hotel/Motel Printer. If data ex-
    ceeds 30 digits, the guest room station receives reorder tone.
    5. If the input data to be sent is less than 30 digits, “#” can be used to end the digit string. (The “#” is not sent
    to the PMS and Hotel/Motel Printer.)
    Example: Access code + 1234567890#
    6. When the Hotel/Motel Printer is used, “*” can be used to separate the data entry (“*” is not printed out, but
    is sent out to the PMS). In this case, the input data including “*” shall be up to 30 digits.
    Example: Access code + 001*002*12345*3#
    7. Reorder tone will be received instead of service set tone if the PMS does not respond within 15 seconds or
    sends a negative answer to the system. 
    						
    							DIRECT DATA ENTRY
    NEAX2000 IVS2
    Business/Hotel/Data Features and Specifications  
    NDA-24271, Issue 1.0  Page 137
    8. There are two types of printout format for the Hotel/Motel Printer. The printout format can be selected by
    the system data programming. The following figure shows examples of the printout format 1 and 2.
    Example: Input data = 001*002*12345*3# (* is used to separate the input data. * is not printed out but
    sent out to the PMS.)
    a. The maximum number of characters per line is 20.
    b. The maximum number of input data per line is 10. When the number of input data is 11 or more, the
    data over 10 characters are printed out on the next lines.
    Example: Input data = 1*123456789012*12*2*1# 1995 04/10 17:20 MON
    NO.        220
    CODE1            001
    CODE2            002
    CODE3          12345
    CODE4              3
    Printout format 1
    1995 04/10 17:20 MON
    NO.        220
    CODE1            001
    QUANTITY         002
    CODE2          12345
    QUANTITY           3
    Printout format 2
    1995 04/10 17:20 MON
    NO.        220
    CODE1              1
    CODE2     1234567890
              12
    CODE4              2
    CODE4              1
    Printout format 1
    1995 04/10 17:20 MON
    NO.        220
    CODE1              1
    QUANTITY  1234567890
              12
    CODE2              2
    QUANTITY           1
    Printout format 2 
    						
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