Lucent Technologies GuestWorks Issue 6 Technician Handbook

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
71 Connecting the Hospitality Adjuncts 
4. After setting the options, press SHIFT + SEL to save the settings.
Top Feed Line Spacing 6 LPI
Bottom Margin Valid
Page Width13.6”
Page Length 11”
Wait Time 1 sec
Page Length Control by Actual Page Length
Set-Up Graphics Uni-directional
7 or 8 Bits Graphics 7
Receive Buffer Size 16K
Paper Out Override No
Print Registration 0
7 or 8 Bits Data Word 7
Operator Panel Function Full Operation
Reset Inhibit No
Print Suppress Effective Yes
Auto LF Yes
Print DEL Code No
Time Out Print Valid
Auto Select No
Centering Position DEFAULT
CSF Type Wide
Parallel I/F I-Prime Buffer Print
Pin 18 +5v
Serial I/F Parity None
Serial Data 7/8 Bits 8 Bits
Protocol X-ON/X-OFF
Diagnostic Test No
Busy Line DTR
Baud Rate 9600 BPS
DSR Signal Invalid
DTR Signal Ready on Power UP
Busy Time 200 ms
Group Item Setting 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
72 Connecting the Hospitality Adjuncts 
Test Procedure 
Using the RS232 Mini-Tester (see the Note on Pa ge 1 1), check the status of the 
connection at the data module as shown in Figure 18
. The leads marked with an 
asterisk are controlled by the switch, and the printer controls the other leads. 
Translations for this connection begin on Page 222
.
!CAUTION:
After using a mini-tester to check data leads, you MUST remove the 
mini-tester from the connection. DO NOT leave the mini-tester in-line during 
actual operation.
With the mini-tester connected to only the data module, the mini-tester should 
show the following:
NOTE:
RTS will be lit on the front panel of the 7400A or 7400B. The CTS lead 
shows green when used with an 8400B.
With the mini-tester connected to only the printer, the mini-tester should show the 
following:
TD
RTS
DTR RD*
CTS*
DSR*
CD*
red
dark
dark
red
red
reddark
TD
RTS
DTR RD*
CTS*
DSR*
CD*
dark
red
green
dark
dark
darkgreen 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
73 Connecting the Hospitality Adjuncts 
With the mini-tester connected to the data module and the printer, the link is idle 
and no software is running, but the mini-tester should show the following:
NOTE:
RTS will be lit on the front panel of the 7400A or 7400B. The CTS lead 
shows green when used with an 8400B.
TD
RTS
DTR RD*
CTS*
DSR*
CD*red
green
red
red
red
red
green 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
74 Connecting the Hospitality Adjuncts 
Printer Connection on the INTUITY
This is an optional printer that the customer may purchase to print INTUITY Lodg-
ing Call Accounting repor ts. 
Parts List
nOne Centronics parallel printer cable (customer-provided)
nOne parallel printer (customer-provided; the Okidata Model 320 is used 
often).
Cabling Diagram
Figure 19 shows how to connect a printer to the MAP.
Figure 19. Printer Connection on the INTUITY 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
75 Connecting the Hospitality Adjuncts 
Switch-to-INADS Connections
This connection is used for remote maintenance access to the switch from the Ini-
tialization and Administration System (INADS). The connectivity is different for the 
CMC switch compared to the SCC or MCC switch.
NOTE:
This INADS connection is typically installed only for installations in the 
United States. Contact your local support organization to see if INADS is 
required in your service area.
Parts List
SCC and MCC
nThe AUX connector on the SCC or MCC switch
nOne B25A 25-pair cable for cross-connections [connect the central office 
(CO) trunk to the last wire pair on this cable]
nStandard cross-connect hardware
nOne CO trunk for dedicated access.
CMC
nThe Modem connector on the switch (this port is found on the Processor 
Interface Cable of the CMC hardware labeled as P2)
nOne M25A cable (or equivalent 25-pin straight-through cable)
nOne U.S. Robotics® Sportster® 33.6K modem
nOne RJ11 modular cord
nOne 103A connecting block
nStandard cross-connect hardware
nOne CO trunk for dedicated access. 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
76 Connecting the Hospitality Adjuncts 
Cabling Diagram
Figure 20 shows how the INADS port is connected to an SCC or MCC switch.
Figure 20. INADS Connection for Remote Access to SCC or MCC Switch
Figure 21
 shows how the INADS port is connected to a CMC switch.
Figure 21.  INADS Connection for Remote Access to CMC Switch 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
77 Connecting the Hospitality Adjuncts 
INADS Registration
After connecting the CO trunk for INADS access, call the INADS hotline 
at 1-800-248-1111 in the United States. If the installation is outside of the United 
States, contact your Center of Excellence (COE) for information about registering 
the switch. You will be instructed to give them the dial-up number, the customer 
identification number, serial number, and other information. If there is a working 
fax machine at the site, request that the INADS group send you a fax that con-
firms all of the registration information.
You will also be instructed to add some information to the maintenance-related 
system parameters screen. If the customer needs a login assigned, have the 
INADS personnel create a customer login ID when they connect to the switch. 
For a CMC switch, you must also set up the modem options on Page 3 before a 
connection can be made. See Chapter 1 of 
DEFINITY ECS Release 8 Installation, 
Upgrades and Additions for Compact Modular Cabinets
 for more information on 
modem setup.
change system-parameters maintenance  Page   1 of  4
                   MAINTENANCE-RELATED SYSTEM PARAMETERS
OPERATIONS SUPPORT PARAMETERS
            Product Identification: 1000000000
First OSS Telephone Number: Abbrev Alarm Report: y
Second OSS Telephone Number: Abbrev Alarm Report: n
Alarm Origination to OSS Numbers: neither
        Cleared Alarm Notification? n Suspension Threshold: 5
              Restart Notification? n
           Test Remote Access Port? n
        CPE Alarm Activation Level: none
Customer Access to INADS Port? n
Repeat Dial Interval (mins): 7
SCHEDULED MAINTENANCE
Start Time: 01 : 00    Stop Time: 06 : 00
Daily Maintenance: daily Save Translation: daily
Control Channel Interchange: no System Clocks Interchange: no
SPE Interchange: no EXP-LINK Interchange: no 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
78 Connecting the Hospitality Adjuncts 
MAP Remote Access Connections
The INADS access is required, but the remote administration is optional. See the 
INTUITY documentation for more information about this remote access connec-
tion.
NOTE:
If the INTUITY Remote Maintenance Board (RMB) is used, an external 
modem is not needed. See the INTUITY documentation for more informa-
tion about using the Remote Maintenance Board.
Parts List
nOne or two Comsphere® 3820 modems (comcode 107560534) or 
locally-provided modems
nOne or two straight-through 9-pin to 25-pin transition cables 
(comcode 847106945)
nOne or two D25F cables (or equivalent straight-through cable) 
(comcode 105193668)
nOne or two D8W modular cords
nStandard cross-connect hardware
nOne or two CO or DID trunks. 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
79 Connecting the Hospitality Adjuncts 
Cabling Diagram
Figure 22 shows how to connect the Paradyne Comsphere 3820 modems to the 
MAP for remote access. This diagram also shows how the RMB is connected. If 
the RMB is used, the COM2 port cannot be used for any other application.
Figure 22.  MAP Remote Access Connections 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
80 Connecting the Hospitality Adjuncts 
INADS Alarm Origination Download
You can have the Comsphere 3820 or the RMB automatically configured by doing 
an alarm origination download. To start this download, do the following:
1. Use the Customer/Services Administration, Alarm Management com-
mand to display the following screen:
2. Enter the information as shown in the screen, using your actual Product 
ID and Alarm Destination phone number (the INADS number).
3. Once the options are correct, press   to save the options. Press   
to continue.
4. Press   to select the Chg Keys function.
5. Press   to select the Test Alrm function.
6. Select the Execute Alarm Origination Test menu item.
7. Press y to start the test. The alarm origination download takes 2 to 5 min-
utes to complete.
8. After the download is complete, select the Review Latest Test Results 
menu item. The result message should say Alarm origination test 
successful.
For more details on this procedure, see the appropriate MAP installation 
document.
 +-----------------------------------------------+
+               Alarm  Management               +
+-----------------------------------------------+
|Product ID                      2200000000     |
|                                               |
|Alarm Destination  18005353573 |
|                                               |
|Alarm Origination  ACTIVE   |
|                                               |
|Alarm Level                     MAJOR  |
|                                               |
|Alarm Suppression               INACTIVE       |
|                                               |
|Clear Alarm Notification        ACTIVE         |
+-----------------------------------------------+
F3Enter
F8
F1