Lucent Technologies GuestWorks Issue 6 Technician Handbook

							GuestWorks Issue 6 Technician Handbook  555-231-109    Issue 1
April 2000
Index 
251  
Mod e Code Integ ration,7, 31, 32, 37, 176, 190
Mod ems,78
N
Neon Lamp s,121
Netc on,203Te st i ng,213Translations,203
No Answer Timeout,112Nod e Names,154Numb er of Dig its From PMS,206
Numb er of Emerg enc y Calls Allowed  in Attend ant Queue,136Numb er of Housekeeper ID Dig its,208
O
Offer Categ ories,6Off-hook Alert,92, 136Okid ata Mod el ML321T Printer Options,69, 70
Okid ata Printers,13, 64Op tions
572 Printer,69, 70
7400A for Call Acc ounting,537400A for PMS,617400A for Printers,67
7400B for Call Acc ounting,547400B for PMS,627400B for Printers,68
8400B for Call Acc ounting,528400B for PMS,608400B for Printers,66
Okid ata Printers,69, 70
P
Pac ket Gateway,30Par a d yn e,79Par a ll e l Pr in t e rs,74
Translations,227Par t s,11, 236Pas sw o r d s,21, 188, 227
Ad ministrator,188Attend ant,188craft,20
Guest,199PBX Ext e ns io n  to  C h an ne l,185Personal Greeting,199
Phone Numb er Map p ing,187Pin g,164Pinouts,238 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109    Issue 1
April 2000
Index 
252  
PMS
ASCII Mode
,205Communication Parameters,61Down,239
Event IDs on the INTUITY,197Integ ration Parameters,194Link Acknowled g ement Timeout,205
Link Maximum Retransmission Req uests,205Link Maximum Retransmissions,205Link Parameters,205
Status,214Take Down Link for Lost Messag es,205Te st i ng,214
Prefixed Extensions,206Pri n t er
Communication Parameters,67
Options,69, 70Parallel,74Sy st e m,23
Translations,222Pro c es so r
Channels,157, 171
Interface,169Interface Link,30, 169, 172Protocol for Caller ID Analog  Terminals,124
Protocol Mod e,205
Q
Queue Leng th,181
Queue Priority,113
R
Reasons for Issue,1
Reb oot INTUITY,163Rec orded  Announcements,132Rel a te d  D oc u me nt s,3
Remote Maintenanc e Board,78Rep o r t s,224
Room Status Definitions,208Routing  Extension on Unavailable Voice Synthesis,145
S
Saving  Translations,81, 229Sched uling  Rep orts,224Sec urity Notification,228
Servic es to Channels,185Site Planning,12Software Pac kag es,3
Sp ec ial Ap p lic ations,85Speech Synthesizer Circ uit Pac ks,135 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109    Issue 1
April 2000
Index 
253  
Sp l i t Sw a p,109
Standalone Interface Link,193Station Hunt Before Coverag e,126Station Hunting,127
Station Self-Disp lay,232Stations
Guest Rooms,121
Offic e Staff,114Sub sc r i b e r s,120Suite Chec k-In,126
Support Helpline,233Switc h Interfac e on INTUITY,162Sw it c h Po rt,163, 173, 174
Sw it c h Tes t s,231Sw it c h Typ e,162Switc h/INTUITY/PMS Link Integration,37, 191, 193
Switc hhook Flash,178, 179Switc h-to-Call Ac c ounting  Link
Te st i ng,42, 45, 48, 201
Translations,200Sw it c h- t o - IN TU I TY L i nk
Te st i ng,189
Translations,152Sw it c h- t o - PM S L i nk
Te st i ng,62, 210
Translations,203System Parameters,101System Printer
Te st i ng
,225Translations,222
T
TAAS,112Ta p e  B a c k u p,229TCP/IP on INTUITY,160
TCP/IP Sig naling,26, 153Tec hnical Sup port,233Xi ox,13
Telep hones,232Te s t  Eq u i p m e n t,11
Te s t i n g,817400A,2138400B,213
Call Ac counting  Record s,202Check-in/Chec k-out,216Controlled  Restric tions,220
Database Swap,215Housekeeping Status,221INTUITY Lod g ing  Call Acc ounting -to-PMS Link,202
INTUITY Lod g ing -to-PMS Link,196Journal/Log  Printers,72, 225Messag e Waiting,217
Netcon,213Pi ng,164PM S,214
Switch-to-Call Ac counting  Link,39, 42, 45, 48, 201 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109    Issue 1
April 2000
Index 
254  
Testing, (c ontinued )
Switch-to-INTUITY Link
,189Sw i t c h - t o- PMS L in k,62, 210Sy st e m Pri n t er,225
TCP/IP Link,164Telephones and Other Equipment,232Voic e Mailb oxes,198
Vo ic e  Po r t s,189X.25 Link,174Time and  Date,20, 84
Ti p / Ri n g  C a r d,32TN799B,28Toll Restriction,209
Training,1Translation Card,19Translations,81
Ab b reviated Dialing,105Attend ant Backup,112Attend ant Console,107
Attend ant Crisis Alert,137Automated  Attend ant,146Billab le Features,85
Billing for Forward ed Faxes,104Bus Brid ge,21, 153Buttons
Attend ant Console
,108
Backup  Telephone,117
Call Ac counting  Link Parameters,200Call Forward ing  for Guest Messag e Retrieval,184
Call Vectoring,146CDR Parameters,200Checklist,82
Class of Restric tion,93Class of Servic e,91, 100Console,107
Queue Priority,113
Controlled  Restric tions,209
Country Options,20Coverag e Paths,184Data Modules,204
Date and Time,20, 84Daylig ht Saving s Time Rules,20Default Lang uag e,194
Dial Plan,86, 87Emerg enc y Ac cess to Attend ant,136
Ethernet Data Mod ule,156Extension of System Printer,223Fa x Ext e ns io n,187
Feature Ac c ess Cod es,88Guest Message Retrieval,183Guest Room Mailb oxes,131
Hospitality
Customer Op tions,21
Pa ra me t e r s,204
Housekeeping Status,207
Hunt Groups,181INTUITY Lod g ing  Call Acc ounting -to-PMS,202INTUITY Lod g ing -to-PMS,190
INTUITY System Parameters,101 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109    Issue 1
April 2000
Index 
255  
Translations, (c ontinued )
IP Ad dresses
,154, 160IP Interfac es,155IP Routes,158
LAN Circuit Card,161Lang uag es,192, 194Listed Direc tory Numb ers,102, 106
Logins,227Mailboxes,120, 131Misc ellaneous,83
Mode Code Signaling,176Netcon,203Node Names,154
Parallel Printers,227PBX Extension to Channel,185Phone Number Map ping,187
Processor Channels,157, 171Processor Interface Link,169Reb oot INTUITY,163
Rec ord ed Announc ements,132Saving  Translations,21, 229Se r ia l  Pr i nt e r,222
Services to Channels,185Services to Phone Numb er Map p ing,187St a ti o ns,114
Su b sc r ib e r s,120Switch Interfac e on INTUITY,162, 173, 174Sw i t c h  Ty p e,162, 172
Switch/INTUITY/PMS Link Integ ration,191, 193Switch-to-Call Ac counting,200Switch-to-INTUITY,152
Sw i t c h - t o- PMS,203TCP/IP on INTUITY,160TCP/IP Signaling,153
Tr u nk  Gr ou p s,141Trunk-to-Trunk Transfer,151Vo ic e  Po r t s,178
Wakeup  Op tions,145X.25 Data Mod ule,169X.25 Signaling,169
Trunk Group s,141Trunk-to-Trunk Transfer,151
U
Up g rad e Issues,11 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109    Issue 1
April 2000
Index 
256  
V
VIP Wak eu p,145
Voice Mailb oxes,198Voi c e  Por t s,32, 178, 185Hunt Groups,181
Status,189Te st i ng,189Translations,178, 185
W
Wakeup Ac tivation via Tones,145Wakeup Options,145
X
X.25 Sig naling,29, 169Xio x,13, 22, 44, 50
Posting  Interfac e and Format,243Technic al Sup p ort,13 
						

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