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Lucent Technologies GuestWorks Issue 6 Technician Handbook

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    							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
    April 2000
    Translations and Testing 
    171 Switch-to-INTUITY Translations 
    Processor Channels
    Use the change communication-interface processor-channels command to 
    administer the processor channels.
    nProc Chan — Use channel 59. It is recommended that this should match 
    the Session Local field used for this link.
    nEnable — Enter y.
    nAppl — Enter audix.
    nGtwy To — Not used for GuestWorks.
    nMode — Not used for GuestWorks.
    nInterface Link — Enter the link number used on the data module 
    screen.
    nInterface Chan — Enter the Local Node Number as administered 
    in the dial plan screen.
    nDestination Node — Not used for GuestWorks.
    nDestination Port — Enter 0.
    nSession Local — It is recommended that this should match the proces-
    sor channel number used for this link. However, this value must match the 
    Switch Port field on the INTUITY Switch/DCIU Interface Administration 
    screen.
    nSession Remote — This must match the AUDIX Number field on the 
    INTUITY Switch/DCIU Interface Administration screen.
    nMachine-ID — This must match the AUDIX Number field on the INTU-
    ITY Switch/DCIU Interface Administration screen.
    Enabling the Data Module Link
    You must now go back to the data module screen and enable the link. You should 
    only enable the link for channel 01, the link that handles the messaging traffic.
    change communication-interface processor-channels  Page  4 of  8
    PROCESSOR CHANNEL ASSIGNMENT
    Proc  Gtwy Interface  Destination  Session  Mach
    Chan Enable Appl. To  Mode Link/Chan Node Port Local/Remote ID
    49:
    50:
    51:
    52:
    53:
    54:
    55:
    56:
    57:
    58:
    59: y audix 1 1 0 59 1 1
    60: 
    						
    							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
    April 2000
    Translations and Testing 
    172 Switch-to-INTUITY Translations 
    X.25 Link (INTUITY)
    Checking the Switch Link
    Use the Customer/Services Administration, Diagnostics, Switch Interface 
    Diagnostics command to determine if the link is active. During initial installation, 
    this screen should show that the link is busied out.
    After pressing   to change the function key labels, the following function keys 
    control the status of the link:
    n busies-out the link
    n releases the link from busy-out
    n performs diagnostics on the link.
    Select a Switch Type (R4.4 only)
    Use the Switch Interface Administration, Switch Selection command to 
    access the switch selection administration.
    nCountry — Enter the country where this system is installed.
    nSwitch — Enter Definity.
    +------------------------------------------------------------------------------+
    +                             Diagnose Switch Link                             +
    +------------------------------------------------------------------------------+
    | STATUS SWITCH-LINK                                                           |
    |                                                                              |
    |   Type  Baud    State                                                        |
    |   DCIU  9600 Busied|
    |                                                                              |
    |   Link Level 2 is Down |
    |                                                                              |
    |   DCIU switches (In/Out of data transfer)                                    |
    |          1  2  3  4  5  6  7  8  9 10 11 12 13 14 15 16 17 18 19 20          |
    |          I                                                                   |
    +------------------------------------------------------------------------------+
    F8
    F2
    F3
    F4
    +-------------------------------------------------+
    + Switch Selection +
    +-------------------------------------------------+
    ||
    ||
    ||
    | Country: UNITED STATES |
    ||
    ||
    ||
    | Switch: Definity |
    ||
    ||
    ||
    +-------------------------------------------------+ 
    						
    							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
    April 2000
    Translations and Testing 
    173 Switch-to-INTUITY Translations 
    Administer the Switch Interface (R4.4)
    Use the Switch Interface Administration, DCIU Interface Administration com-
    mand on the INTUITY to administer the link to the switch.
    nExtension Length — Enter the extension length from the switch dial 
    plan.
    nHost Switch Number — Enter 1.
    nAUDIX Number — Enter 1. This must match the Machine ID field on 
    the switch Processor Channel screen.
    nLogical Channel— Enter 1.
    nSwitch Port — Enter59. This must match the Session Local field 
    value on the switch Processor Channel screen.
    +----------------------------------------------------------------+
    +                 DCIU Interface Administration  +
    +----------------------------------------------------------------+
    |Switch Link Type: DCIU           Switch:  Definity |
    |Extension Length: 3   |
    |Host Switch Number: 1                                           |
    |AUDIX Number: 1                                                 |
    |                HOST SWITCH LINK ASSIGNMENTS                    |
    |        AUDIX Port                      AUDIX Port              |
    | Switch Logical Switch           Switch Logical Switch          |
    | Number Channel Port             Number Channel Port            |
    |   1       1     59                2                            |
    |   3                               4                            |
    |   5                               6                            |
    |   7                               8                            |
    |   9                              10                            |
    |  11                              12                            |
    |  13                              14                            |
    |  15                              16                            |
    |  17                              18                            |
    |  19                              20                            |
    +----------------------------------------------------------------+ 
    						
    							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
    April 2000
    Translations and Testing 
    174 Switch-to-INTUITY Translations 
    Administer the Switch Interface (R5)
    Use the Switch Interface Administration command on the INTUITY to adminis-
    ter the link to the switch.
    nExtension Length — Enter the extension length from the switch dial 
    plan.
    nHost Switch Number — Enter 1.
    nAUDIX Number — Enter 1. This must match the Machine ID field on 
    the switch Processor Channel screen.
    nLogical Channel— Enter 1.
    nSwitch Port — Enter59. This must match the Session Local field 
    value on the switch Processor Channel screen
    Testing the X.25 Link
    The following tests can be run from the switch to test the link to the INTUITY:
    nstatus processor-channels X, where X is the X.25 link number
    +----------------------------------------------------------------+
    +                Switch Interface Administration                 +
    +----------------------------------------------------------------+
    |Switch Link Type: DCIU           Country:  UNITED STATES |
    |Extension Length: 3   Switch:  Definity |
    |Host Switch Number: 1                                           |
    |AUDIX Number: 1                                                 |
    |                HOST SWITCH LINK ASSIGNMENTS                    |
    |        AUDIX Port                      AUDIX Port              |
    | Switch Logical Switch           Switch Logical Switch          |
    | Number Channel Port             Number Channel Port            |
    |   1       1     59                2                            |
    |   3                               4                            |
    |   5                               6                            |
    |   7                               8                            |
    |   9                              10                            |
    |  11                              12                            |
    |  13                              14                            |
    |  15                              16                            |
    |  17                              18                            |
    |  19                              20                            |
    +----------------------------------------------------------------+
    status processor-channels 1
    PROCESSOR-CHANNEL STATUS
    Channel Number: 59
    Channel Status: In Service
    Link Number: 10
    Link Type: BX.25
    Message Buffer Number: 0
    Reset Count: 0
    Retransmission Count: 0
    Failure Reason: 
    						
    							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
    April 2000
    Translations and Testing 
    175 Switch-to-INTUITY Translations 
    nstatus link X, where X is the X.25 link number.
    The following tests can be run from the INTUITY to test the link to the switch:
    nUse the command Lodging Administration, press  to bring up the com-
    mand menu, and select LDG/PMS Link Restart to restart the switch-to-
    INTUITY link.
    nCustomer/Services Administration, Diagnostics, Switch Link Diag-
    nostics, Link Diagnostics
    This screen is an example of an X.25 link. It shows the link being in service 
    and the link level as up.
    After pressing   to change the function key labels, the following function 
    keys control the status of the link:
    —  busies-out the link
    —  releases the link from busy-out
    —  performs diagnostics on the link.
    Continue with “
    INTUITY AUDIX Voice Ports (Switch)” on Page 178.
    status link 1 Page 1 of 3
    LINK/PORT STATUS
    Link Number: 1
    Link Status: connected
    Link Type: x.25
    Link Name: intuity link
    Service Port Location: 01C0301
    Service Port Data Extension: 2005
    Service Stats: in-service/active
    Enabled? y
    Maintenance Busy? n
    Active Channels: 0
    CONNECTED TO:
    Destination: TDMODULE  Destination Port: 1C0303
    Destination Status: in-service/active  Destination Extension: external
    AC: 1 Connected/Orig
    F7
    +------------------------------------------------------------------------------+
    +                             Diagnose Switch Link                             +
    +------------------------------------------------------------------------------+
    | STATUS SWITCH-LINK                                                           |
    |                                                                              |
    |   Type  Baud    State                                                        |
    |   DCIU  9600    In Service                                                   |
    |                                                                              |
    |   Link Level 2 is Up                                                         |
    |                                                                              |
    |   DCIU switches (In/Out of data transfer)                                    |
    |          1  2  3  4  5  6  7  8  9 10 11 12 13 14 15 16 17 18 19 20          |
    |          I                                                                   |
    +------------------------------------------------------------------------------+
    F8
    F2
    F3
    F4 
    						
    							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
    April 2000
    Translations and Testing 
    176 Switch-to-INTUITY Translations 
    Mode Code Signaling
    The Mode Code Integration link requires administration on both the switch and the 
    INTUITY. Any switch types can use Mode Code Integration, but TCP/IP or X.25 
    are the recommended methods for messaging links.
    Mode Code Integration Link (Switch)
    Translating the Mode Code Integration link involves the following:
    nEnabling the Mode Code feature under the customer options
    nVerifying that the default mode codes are accurate.
    Mode Code Integration on the switch is described in the 
    DEFINITY ECS 
    Administrator’s Guide.
    Use the display system-parameters customer-options command, Page 3, to 
    verify that there is a y in the Mode Code Interface field. If Mode Code is not 
    enabled, contact the Lucent Technologies Customer Care Center 
    (1-800-242-2121) or your COE to have this field enabled.
    display system-parameters customer-options Page 3 of 6
    OPTIONAL FEATURES
    Hospitality (Basic)? y
    Hospitality (G3V3 Enhancements)? y
    H.323 Trunks? n Processor and System MSP? n
    IP Stations? n Private Networking? n
    ISDN Feature Plus? n Restrict Call Forward Off Net? y
    ISDN-BRI Trunks? n Secondary Data Module? y
    ISDN-PRI? n Station and Trunk MSP? n
    Malicious Call Trace? n
    Mode Code for Centralized Voice Mail? n  Tenant Partitioning? n
    Mode Code Interface? yTerminal Trans. Init. (TTI)? y
    Multifrequency Signaling? y Time of Day Routing? n
    Multimedia Appl. Server Interface (MASI)? n Uniform Dialing Plan? n
    Multimedia Call Handling (Basic)? n Usage Allocation Enhancements? n
    Multimedia Call Handling (Enhanced)? n
    Wideband Switching? n
    Personal Station Access (PSA)? n Wireless? n
    (NOTE: You must logoff & login to effect the permission changes.) 
    						
    							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
    April 2000
    Translations and Testing 
    177 Switch-to-INTUITY Translations 
    Use the change system-parameters mode-code command to verify that the 
    default mode code parameters are correct for this installation.
    Mode Code Integration (INTUITY)
    Mode Code Integration on the INTUITY is described in the following documents:
    nINTUITY Messaging Solutions Release 4 MAP/5P System Installation
    nINTUITY Messaging Solutions Integration with System 75, DEFINITY 
    Generics 1 & 3, and R5/6
    nINTUITY Messaging Solutions Release 5 Documentation (CD).
    Continue with “INTUITY AUDIX Voice Ports (Switch)” on Page 178.
    change system-parameters mode-code Page 1 of 1
    MODE CODE RELATED SYSTEM PARAMETERS
    MODE CODES (FROM SWITCH TO VMS)
    Direct Inside Access: #00
    Direct Dial Access - Trunk: #01
    Internal Coverage: #02
    External Coverage: #03
    Refresh MW Lamp: #06
    System In Day Service: #11
    System In Night Service: #12
    OTHER RELATED PARAMETERS
    DTMF Duration - On (msec): 100  Off (msec): 100  Sending Delay (msec):100
    VMS Hunt Group Extension:
    Remote VMS Extensions - First: Second: 
    						
    							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
    April 2000
    Translations and Testing 
    178 Switch-to-INTUITY Translations 
    INTUITY AUDIX Voice Ports (Switch)
    Use the add station command to administer the voice ports that are linked to the 
    INTUITY system. On Page 1, assign the following fields as shown:
    nExtension — The extension must be in the dial plan but not assigned for 
    any other purpose.
    nType — Enter 2500 for the station type when using the TCP/IP or X.25 link. 
    Enter VMI for the station type when using Mode Code integration.
    nPort — Each analog circuit pack supports 8, 16, or 24 analog voice con-
    nections. Depending on the circuit pack and the required number of voice 
    ports, you may need to spread out the voice port assignments over more 
    than one circuit pack. For example, if you are using a 16-port circuit pack, 
    use no more than four ports of circuits 1-8 and four ports of circuits 9-16 on 
    that circuit pack. If you still need more INTUITY voice ports, select a circuit 
    pack that is at least one-quarter carrier distance away from the first circuit 
    pack. For example, if your system has 12 voice ports and you assign the 
    first eight ports to the circuit pack in slot 3, assign the other four voice ports 
    to a circuit pack in slot 7 or higher. See more about circuit pack characteris-
    tics in the 
    DEFINITY ECS Release 8 System Description.
    nName — Assign the first port as AUDIX1, and then increment the number 
    for each subsequent port (AUDIX2, AUDIX3, and so on).
    nCOR — Use the same COR for the voice por ts that you use for the hunt 
    groups. This COR should have the FRL set to 1 and should not allow 
    access to trunk group CORs.
    nCOS — Use a COS that allows data privacy.
    add station 720Page   1 of  3
                                         STATION
    Extension: 720Lock Messages? n BCC: 0
         Type: 2500Security Code: TN: 1
         Port: 01A0201  Coverage Path 1:COR: 35
         Name: AUDIX1Coverage Path 2:COS: 4
    Hunt-to Station: Tests? n
    STATION OPTIONS
    Loss Group: 1 Message Waiting Indicator: 
    Off Premise Station? n 
    						
    							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
    April 2000
    Translations and Testing 
    179 Switch-to-INTUITY Translations 
    The following is an example of Page 1 when Mode Code Integration is installed.
    On Page 2:
    nLWC Reception — Enter audix when using TCP/IP or X.25 signaling. 
    Enter none when using Mode Code signaling.
    nLWC Activation — Enter n when using TCP/IP or X.25 signaling. Enter 
    y when using Mode Code signaling.
    nSwitchhook Flash — Enter y.
    nDistinctive Audible Alerting — Enter n when using Mode Code 
    signaling.
    nAdjunct Supervision — Enter y if Message Manager is not being 
    used; enter n if Message Manager is being used. Enter y when using Mode 
    Code signaling whether or not Message Manager is being used.
    add station 720Page   1 of  3
                                         STATION
    Extension: 720Lock Messages? n BCC: 0
         Type: VMISecurity Code: TN: 1
         Port: 01A0201  Coverage Path 1:COR: 35
         Name: AUDIX1Coverage Path 2:COS: 4
    Hunt-to Station: Tests? n
    STATION OPTIONS
    Loss Group: 1
    Off Premise Station? n
    add station 720  Page 2 of  3
                                         STATION
    FEATURE OPTIONS
               LWC Reception: audix
              LWC Activation? n                         Coverage Msg Retrieval? n
                 CDR Privacy? n                                    Auto Answer: none
       Redirect Notification? n Data Restriction? n
     Per Button Ring Control? n  Call Waiting Indication? n
       Bridged Call Alerting? n Att. Call Waiting Indication? n
    Switchhook Flash? y Distinctive Audible Alerting? n
    Ignore Rotary Digits? nAdjunct Supervision? y
    H.320 Conversion? n
    Per Station CPN - Send Calling Number?
    Audible Message Waiting? n
    Coverage After Forwarding? s 
    						
    							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
    April 2000
    Translations and Testing 
    180 Switch-to-INTUITY Translations 
    On Page 3, set the Line Appearance field to call-appr.
    After you assign the first port, use the duplicate station command to assign the 
    rest of the ports.
    add station 720Page 3 of 3
                                         STATION
     SITE DATA
           Room:  Headset? n
           Jack:                                            Speaker? n
          Cable:                                           Mounting: d
          Floor:                                        Cord Length: 0
       Building:                                          Set Color:
    ABBREVIATED DIALING
         List1: System 1  List2:                    List3:
    HOT LINE DESTINATION
             Abbreviated Dialing List Number (From above 1, 2 or 3):
                                                          Dial Code:
         Line Appearance: call-appr 
    						
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