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Lucent Technologies GuestWorks Issue 6 Technician Handbook
Lucent Technologies GuestWorks Issue 6 Technician Handbook
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GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Translations and Testing 171 Switch-to-INTUITY Translations Processor Channels Use the change communication-interface processor-channels command to administer the processor channels. nProc Chan — Use channel 59. It is recommended that this should match the Session Local field used for this link. nEnable — Enter y. nAppl — Enter audix. nGtwy To — Not used for GuestWorks. nMode — Not used for GuestWorks. nInterface Link — Enter the link number used on the data module screen. nInterface Chan — Enter the Local Node Number as administered in the dial plan screen. nDestination Node — Not used for GuestWorks. nDestination Port — Enter 0. nSession Local — It is recommended that this should match the proces- sor channel number used for this link. However, this value must match the Switch Port field on the INTUITY Switch/DCIU Interface Administration screen. nSession Remote — This must match the AUDIX Number field on the INTUITY Switch/DCIU Interface Administration screen. nMachine-ID — This must match the AUDIX Number field on the INTU- ITY Switch/DCIU Interface Administration screen. Enabling the Data Module Link You must now go back to the data module screen and enable the link. You should only enable the link for channel 01, the link that handles the messaging traffic. change communication-interface processor-channels Page 4 of 8 PROCESSOR CHANNEL ASSIGNMENT Proc Gtwy Interface Destination Session Mach Chan Enable Appl. To Mode Link/Chan Node Port Local/Remote ID 49: 50: 51: 52: 53: 54: 55: 56: 57: 58: 59: y audix 1 1 0 59 1 1 60:
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Translations and Testing 172 Switch-to-INTUITY Translations X.25 Link (INTUITY) Checking the Switch Link Use the Customer/Services Administration, Diagnostics, Switch Interface Diagnostics command to determine if the link is active. During initial installation, this screen should show that the link is busied out. After pressing to change the function key labels, the following function keys control the status of the link: n busies-out the link n releases the link from busy-out n performs diagnostics on the link. Select a Switch Type (R4.4 only) Use the Switch Interface Administration, Switch Selection command to access the switch selection administration. nCountry — Enter the country where this system is installed. nSwitch — Enter Definity. +------------------------------------------------------------------------------+ + Diagnose Switch Link + +------------------------------------------------------------------------------+ | STATUS SWITCH-LINK | | | | Type Baud State | | DCIU 9600 Busied| | | | Link Level 2 is Down | | | | DCIU switches (In/Out of data transfer) | | 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 | | I | +------------------------------------------------------------------------------+ F8 F2 F3 F4 +-------------------------------------------------+ + Switch Selection + +-------------------------------------------------+ || || || | Country: UNITED STATES | || || || | Switch: Definity | || || || +-------------------------------------------------+
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Translations and Testing 173 Switch-to-INTUITY Translations Administer the Switch Interface (R4.4) Use the Switch Interface Administration, DCIU Interface Administration com- mand on the INTUITY to administer the link to the switch. nExtension Length — Enter the extension length from the switch dial plan. nHost Switch Number — Enter 1. nAUDIX Number — Enter 1. This must match the Machine ID field on the switch Processor Channel screen. nLogical Channel— Enter 1. nSwitch Port — Enter59. This must match the Session Local field value on the switch Processor Channel screen. +----------------------------------------------------------------+ + DCIU Interface Administration + +----------------------------------------------------------------+ |Switch Link Type: DCIU Switch: Definity | |Extension Length: 3 | |Host Switch Number: 1 | |AUDIX Number: 1 | | HOST SWITCH LINK ASSIGNMENTS | | AUDIX Port AUDIX Port | | Switch Logical Switch Switch Logical Switch | | Number Channel Port Number Channel Port | | 1 1 59 2 | | 3 4 | | 5 6 | | 7 8 | | 9 10 | | 11 12 | | 13 14 | | 15 16 | | 17 18 | | 19 20 | +----------------------------------------------------------------+
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Translations and Testing 174 Switch-to-INTUITY Translations Administer the Switch Interface (R5) Use the Switch Interface Administration command on the INTUITY to adminis- ter the link to the switch. nExtension Length — Enter the extension length from the switch dial plan. nHost Switch Number — Enter 1. nAUDIX Number — Enter 1. This must match the Machine ID field on the switch Processor Channel screen. nLogical Channel— Enter 1. nSwitch Port — Enter59. This must match the Session Local field value on the switch Processor Channel screen Testing the X.25 Link The following tests can be run from the switch to test the link to the INTUITY: nstatus processor-channels X, where X is the X.25 link number +----------------------------------------------------------------+ + Switch Interface Administration + +----------------------------------------------------------------+ |Switch Link Type: DCIU Country: UNITED STATES | |Extension Length: 3 Switch: Definity | |Host Switch Number: 1 | |AUDIX Number: 1 | | HOST SWITCH LINK ASSIGNMENTS | | AUDIX Port AUDIX Port | | Switch Logical Switch Switch Logical Switch | | Number Channel Port Number Channel Port | | 1 1 59 2 | | 3 4 | | 5 6 | | 7 8 | | 9 10 | | 11 12 | | 13 14 | | 15 16 | | 17 18 | | 19 20 | +----------------------------------------------------------------+ status processor-channels 1 PROCESSOR-CHANNEL STATUS Channel Number: 59 Channel Status: In Service Link Number: 10 Link Type: BX.25 Message Buffer Number: 0 Reset Count: 0 Retransmission Count: 0 Failure Reason:
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Translations and Testing 175 Switch-to-INTUITY Translations nstatus link X, where X is the X.25 link number. The following tests can be run from the INTUITY to test the link to the switch: nUse the command Lodging Administration, press to bring up the com- mand menu, and select LDG/PMS Link Restart to restart the switch-to- INTUITY link. nCustomer/Services Administration, Diagnostics, Switch Link Diag- nostics, Link Diagnostics This screen is an example of an X.25 link. It shows the link being in service and the link level as up. After pressing to change the function key labels, the following function keys control the status of the link: — busies-out the link — releases the link from busy-out — performs diagnostics on the link. Continue with “ INTUITY AUDIX Voice Ports (Switch)” on Page 178. status link 1 Page 1 of 3 LINK/PORT STATUS Link Number: 1 Link Status: connected Link Type: x.25 Link Name: intuity link Service Port Location: 01C0301 Service Port Data Extension: 2005 Service Stats: in-service/active Enabled? y Maintenance Busy? n Active Channels: 0 CONNECTED TO: Destination: TDMODULE Destination Port: 1C0303 Destination Status: in-service/active Destination Extension: external AC: 1 Connected/Orig F7 +------------------------------------------------------------------------------+ + Diagnose Switch Link + +------------------------------------------------------------------------------+ | STATUS SWITCH-LINK | | | | Type Baud State | | DCIU 9600 In Service | | | | Link Level 2 is Up | | | | DCIU switches (In/Out of data transfer) | | 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 | | I | +------------------------------------------------------------------------------+ F8 F2 F3 F4
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Translations and Testing 176 Switch-to-INTUITY Translations Mode Code Signaling The Mode Code Integration link requires administration on both the switch and the INTUITY. Any switch types can use Mode Code Integration, but TCP/IP or X.25 are the recommended methods for messaging links. Mode Code Integration Link (Switch) Translating the Mode Code Integration link involves the following: nEnabling the Mode Code feature under the customer options nVerifying that the default mode codes are accurate. Mode Code Integration on the switch is described in the DEFINITY ECS Administrator’s Guide. Use the display system-parameters customer-options command, Page 3, to verify that there is a y in the Mode Code Interface field. If Mode Code is not enabled, contact the Lucent Technologies Customer Care Center (1-800-242-2121) or your COE to have this field enabled. display system-parameters customer-options Page 3 of 6 OPTIONAL FEATURES Hospitality (Basic)? y Hospitality (G3V3 Enhancements)? y H.323 Trunks? n Processor and System MSP? n IP Stations? n Private Networking? n ISDN Feature Plus? n Restrict Call Forward Off Net? y ISDN-BRI Trunks? n Secondary Data Module? y ISDN-PRI? n Station and Trunk MSP? n Malicious Call Trace? n Mode Code for Centralized Voice Mail? n Tenant Partitioning? n Mode Code Interface? yTerminal Trans. Init. (TTI)? y Multifrequency Signaling? y Time of Day Routing? n Multimedia Appl. Server Interface (MASI)? n Uniform Dialing Plan? n Multimedia Call Handling (Basic)? n Usage Allocation Enhancements? n Multimedia Call Handling (Enhanced)? n Wideband Switching? n Personal Station Access (PSA)? n Wireless? n (NOTE: You must logoff & login to effect the permission changes.)
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Translations and Testing 177 Switch-to-INTUITY Translations Use the change system-parameters mode-code command to verify that the default mode code parameters are correct for this installation. Mode Code Integration (INTUITY) Mode Code Integration on the INTUITY is described in the following documents: nINTUITY Messaging Solutions Release 4 MAP/5P System Installation nINTUITY Messaging Solutions Integration with System 75, DEFINITY Generics 1 & 3, and R5/6 nINTUITY Messaging Solutions Release 5 Documentation (CD). Continue with “INTUITY AUDIX Voice Ports (Switch)” on Page 178. change system-parameters mode-code Page 1 of 1 MODE CODE RELATED SYSTEM PARAMETERS MODE CODES (FROM SWITCH TO VMS) Direct Inside Access: #00 Direct Dial Access - Trunk: #01 Internal Coverage: #02 External Coverage: #03 Refresh MW Lamp: #06 System In Day Service: #11 System In Night Service: #12 OTHER RELATED PARAMETERS DTMF Duration - On (msec): 100 Off (msec): 100 Sending Delay (msec):100 VMS Hunt Group Extension: Remote VMS Extensions - First: Second:
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Translations and Testing 178 Switch-to-INTUITY Translations INTUITY AUDIX Voice Ports (Switch) Use the add station command to administer the voice ports that are linked to the INTUITY system. On Page 1, assign the following fields as shown: nExtension — The extension must be in the dial plan but not assigned for any other purpose. nType — Enter 2500 for the station type when using the TCP/IP or X.25 link. Enter VMI for the station type when using Mode Code integration. nPort — Each analog circuit pack supports 8, 16, or 24 analog voice con- nections. Depending on the circuit pack and the required number of voice ports, you may need to spread out the voice port assignments over more than one circuit pack. For example, if you are using a 16-port circuit pack, use no more than four ports of circuits 1-8 and four ports of circuits 9-16 on that circuit pack. If you still need more INTUITY voice ports, select a circuit pack that is at least one-quarter carrier distance away from the first circuit pack. For example, if your system has 12 voice ports and you assign the first eight ports to the circuit pack in slot 3, assign the other four voice ports to a circuit pack in slot 7 or higher. See more about circuit pack characteris- tics in the DEFINITY ECS Release 8 System Description. nName — Assign the first port as AUDIX1, and then increment the number for each subsequent port (AUDIX2, AUDIX3, and so on). nCOR — Use the same COR for the voice por ts that you use for the hunt groups. This COR should have the FRL set to 1 and should not allow access to trunk group CORs. nCOS — Use a COS that allows data privacy. add station 720Page 1 of 3 STATION Extension: 720Lock Messages? n BCC: 0 Type: 2500Security Code: TN: 1 Port: 01A0201 Coverage Path 1:COR: 35 Name: AUDIX1Coverage Path 2:COS: 4 Hunt-to Station: Tests? n STATION OPTIONS Loss Group: 1 Message Waiting Indicator: Off Premise Station? n
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Translations and Testing 179 Switch-to-INTUITY Translations The following is an example of Page 1 when Mode Code Integration is installed. On Page 2: nLWC Reception — Enter audix when using TCP/IP or X.25 signaling. Enter none when using Mode Code signaling. nLWC Activation — Enter n when using TCP/IP or X.25 signaling. Enter y when using Mode Code signaling. nSwitchhook Flash — Enter y. nDistinctive Audible Alerting — Enter n when using Mode Code signaling. nAdjunct Supervision — Enter y if Message Manager is not being used; enter n if Message Manager is being used. Enter y when using Mode Code signaling whether or not Message Manager is being used. add station 720Page 1 of 3 STATION Extension: 720Lock Messages? n BCC: 0 Type: VMISecurity Code: TN: 1 Port: 01A0201 Coverage Path 1:COR: 35 Name: AUDIX1Coverage Path 2:COS: 4 Hunt-to Station: Tests? n STATION OPTIONS Loss Group: 1 Off Premise Station? n add station 720 Page 2 of 3 STATION FEATURE OPTIONS LWC Reception: audix LWC Activation? n Coverage Msg Retrieval? n CDR Privacy? n Auto Answer: none Redirect Notification? n Data Restriction? n Per Button Ring Control? n Call Waiting Indication? n Bridged Call Alerting? n Att. Call Waiting Indication? n Switchhook Flash? y Distinctive Audible Alerting? n Ignore Rotary Digits? nAdjunct Supervision? y H.320 Conversion? n Per Station CPN - Send Calling Number? Audible Message Waiting? n Coverage After Forwarding? s
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Translations and Testing 180 Switch-to-INTUITY Translations On Page 3, set the Line Appearance field to call-appr. After you assign the first port, use the duplicate station command to assign the rest of the ports. add station 720Page 3 of 3 STATION SITE DATA Room: Headset? n Jack: Speaker? n Cable: Mounting: d Floor: Cord Length: 0 Building: Set Color: ABBREVIATED DIALING List1: System 1 List2: List3: HOT LINE DESTINATION Abbreviated Dialing List Number (From above 1, 2 or 3): Dial Code: Line Appearance: call-appr