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Lucent Technologies GuestWorks Issue 6 Technician Handbook
Lucent Technologies GuestWorks Issue 6 Technician Handbook
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GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 51 Connecting the Hospitality Adjuncts Distance Limits The distance limit when connecting a data module to a TN2214 or TN2224 with 24 AWG wire is 3500 feet (1067 meters). The distance limit when connecting a data module to a TN754C is 5000 feet (1524 meters) with 24 AWG wire, and 4000 feet (1219 meters) with 26 AWG wire. Cabling Diagram Figure 14 shows the connection between the switch and the call accounting sys- tem (INTUITY Lodging Call Accounting or stand-alone call accounting) when using a DCP data module. Use these connections for r systems. Figure 14. Switch-to-Call Accounting Link using DCP Data Modules
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 52 Connecting the Hospitality Adjuncts 8400B Options The options on the 8400B must be set using an ASCII data terminal or a PC using a terminal emulation package. You must connect the data terminal or PC to the EIA interface connector on the back of the 8400B. For the switch-to-call account- ing link, a subset of options must be changed. These options are changed using the AT command set. Use the following steps to set the options on the 8400B: 1. Set the speed on the data terminal or terminal emulation package to match the speed of the call accounting system. By doing this, the speed on the 8400B will autobaud to match the correct speed. 2. From the data terminal or PC, type at . This automatically sets the speed and parity for the connection. The OK prompt should display. 3. Type the following commands as shown. (The character 0 is the number zero.) Before you press for each command, make sure that the command has been entered correctly. The e0 option on the last command turns off keyboard echo, which means that after you enter this command, any future keyboard entries will not be displayed and the OK prompt is not displayed. at&f (the OK prompt displays) ats24=1 (the OK prompt displays) at&c1&d2&s1s0=1 (the OK prompt displays) ate0q1&w0&y0&v The &v portion of the last command displays the current set of options. Your screen should look something like this: 4. Disconnect the data terminal or PC from the 8400B. 5. Reconnect the unit as shown in Figure 14 . 6. Cycle power on the 8400B (disconnect the line cord momentarily). If your call accounting system requires a different set of options, consult the 8400B Plus Data Module User’s Guide. Enter Enter Enter Enter Enter Enter ACTIVE PROFILE: B1 E0 L2 M1 Q1 V1 X4 Y0 &C1 &D2 &G0 &J0 &L0 &P0 & Q0 &R0 &S1 &X0 &Y0 S00:001 S01:000 S02:043 S03:013 S04:010 S05:008 S06:002 S07:060 S08:002 S09:006 S10:014 S12:050 S14:ACH S16:00H S18:000 S21:70H S22:76H S23:1BH S24:01H S25:005 S26:001 S27:40H STORED PROFILE 0: B1 E0 L2 M1 Q1 V1 X4 Y0 &C1 &D2 &G0 &J0 &L0 &P0 &Q0 &R0 &S1 &X0 S00:001 S14:ACH S18:000 S21:70H S22:76H S23:1BH S24:01H S25:005 S26:001 S27:40H STORED PROFILE 1: B1 E1 L2 M1 Q0 V1 X4 Y0 &C0 &D0 &G0 &J0 &L0 &P0 &Q0 &R0 &S0 &X0 S00:000 S14:AAH S18:000 S21:00H S22:76H S23:1BH S24:01H S25:005 S26:001 S27:40H TELEPHONE NUMBERS:
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 53 Connecting the Hospitality Adjuncts 7400A Options The options for the 7400A used for the switch-to-call accounting connection are given in Ta b l e 4 . These options must match the call accounting system communi- cation parameters, which are usually 9600 bps, 8 data bits, 1 stop bit, and no par- ity. The data module interface board must be positioned at the DCE location, and the interface option must be set for Answer-Only mode. Table 4. 7400A Options for Switch-to-Call Accounting Link Set Interface Set Values Option Answer-only mode Set Option Displays Set Values *Set 300 speed OFF *Set 1200 speed OFF *Set 2400 speed OFF *Set 4800 speed OFF *Set 9600 speed ON *Set 19200 speed OFF Set Answer AUTO Set Break DISC LONG Set CI Lead OFF Set CH Lead OFF Set CTS Lead NORMAL Set DCD Lead NORMAL Set DSR Lead NORMAL Set DTR Detect 50 Set DTR Lead FOLLOW Set LL Lead OFF Set Remote Loop GRANT Set RI Lead ON Set RL Lead OFF Set SIGLS DISC ON Set TM Lead OFF * Verify the speed setting with the call accounting vendor. Enable other speeds as needed.
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 54 Connecting the Hospitality Adjuncts 7400B Options The options on the 7400B must be set using an ASCII data terminal or a PC using a terminal emulation package. You must connect the data terminal or PC to the EIA interface connector on the back of the 7400B. For the switch-to-call account- ing link, only a subset of options must be changed. These options are changed using the AT command set. Use the following steps to set the options on the 7400B: 1. Set the option dip switches SW1-1 to ON (without phone), SW1-5 to OFF, and SW1-8 to OFF. 2. Set the speed on the data terminal or terminal emulation package to match the speed of the call accounting system. By doing this, the speed on the 7400B will autobaud to match the correct speed. 3. From the data terminal or PC, type at . This automatically sets the speed and parity for the connection. The OK prompt should display. 4. Type the following commands as shown. (The character 0 is the number zero.) Before you press for each command, make sure that the command has been entered correctly. The q1 option on the last command turns off result codes, which means that after you enter this command, any future keyboard entries will not be displayed and the OK prompt is not dis- played. at&f (the OK prompt displays) at&c1&d2&s1s0=1 (the OK prompt displays) ate0q1&w0&y0 (the cursor goes to the beginning of the line) 5. Disconnect the data terminal or PC from the 7400B. 6. Reconnect the unit as shown in Figure 14 . If your call accounting system requires a different set of options, consult the 7400B Data Module User’s Guide. Enter Enter Enter Enter Enter
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 55 Connecting the Hospitality Adjuncts INTUITY Lodging Call Accounting-to-PMS Link This connection is used to transmit the call accounting information from the MAP to the PMS. This call detail information has been reformatted from its format on the switch for use by the PMS. NOTE: This link between the co-resident INTUITY Lodging Call Accounting pack- age and the PMS is required to transmit call detail records between the call accounting system and the PMS. This link is separate and distinct from the INTUITY Lodging-to-PMS link described on Page 37 . Parts List nOne Multi-Port Serial card on the MAP (comcode 407009406; J1P260AA1, List 12) For this connection, use the second port on the card. This port is not marked on the card, but is administered in software as port TTYsab. nOne D6AP modular cord (comcode 102937604) nOne Equinox P/N:210068 DTE 10/10 adapter (DB25 DTE, comcode 406983155); see “ Appendix B — Connector Pinouts” nGender changers, as needed. Distance Limits The distance limit from the MAP to the PMS is 50 feet (15.2 meters).
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 56 Connecting the Hospitality Adjuncts Cabling Diagram Figure 15 shows the INTUITY Lodging Call Accounting connection between the MAP and a PMS. Figure 15. INTUITY Lodging Call Accounting-to-PMS Link
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 57 Connecting the Hospitality Adjuncts Xiox Call Accounting-to-PMS Link This connection is used to transmit the call accounting information from the Xiox call accounting system to the PMS. This call detail information has been reformat- ted from its format on the switch for use by the PMS. Parts List nOne standard null modem serial cable to connect from COM2 on the Xiox call accounting PC to the call accounting port on the PMS nGender changers, as needed. Distance Limits The distance limit from the Xiox call accounting PC to the PMS is 50 feet (15.2 meters). Cabling Diagram Figure 16 shows the connection between the Xiox call accounting PC and a PMS. Figure 16. Xiox Call Accounting-to-PMS Link
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 58 Connecting the Hospitality Adjuncts Switch-to-PMS Link This connection is used to transfer the normal hospitality information between the switch and the PMS, such as names registration, check-in, check-out, and so on. Parts List nOne digital communications protocol (DCP) port on the switch; the 8400B data module uses a TN2214 or TN2224 2-wire digital port, and the 7400A and 7400B data modules use a TN754C 4-wire digital port nStandard cross-connect hardware nOne D8W modular cord nOne 8400B data module optioned as shown on Page 60, a 7400A DCP data module optioned as shown in Table 5 on Page 61 , or a 7400B DCP data module optioned as shown on Page 62 nOne DB9-to-DB25 transition cable when using the 8400B data module nOne M25A or M25B cable (or equivalent 25-pin straight-through cable); see “ Appendix A — Pa r ts List” on Page 236. Distance Limits The distance limit when connecting a data module to a TN2214 or TN2224 with 24 AWG wire is 3500 feet (1067 meters). The distance limit when connecting a data module to a TN754C is 5000 feet (1524 meters) with 24 AWG wire, and 4000 feet (1219 meters) with 26 AWG wire.
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 59 Connecting the Hospitality Adjuncts Cabling Diagram Figure 17 shows the connection between the switch and the PMS. Figure 17. Switch-to-PMS Link
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 60 Connecting the Hospitality Adjuncts 8400B Options The options on the 8400B must be set using an ASCII data terminal or a PC using a terminal emulation package. You must connect the data terminal or PC to the EIA interface connector on the back of the 8400B. For the switch-to-PMS link, a subset of options must be changed. These options are changed using the AT command set. Use the following steps to set the options on the 8400B: 1. Set the speed on the data terminal or terminal emulation package to match the speed of the PMS link. By doing this, the speed on the 8400B will auto- baud to match the correct speed. 2. From the data terminal or PC, type at . This automatically sets the speed and parity for the connection. The OK prompt should display. 3. Type the following commands as shown. (The character 0 is the number zero.) Before you press for each command, make sure that the command has been entered correctly. The e0 option on the last command turns off keyboard echo, which means that after you enter this command, any future keyboard entries will not be displayed and the OK prompt is not displayed. at&f (the OK prompt displays) ats24=1 (the OK prompt displays) at&c1&d2&s1s0=1 (the OK prompt displays) ate0q1&w0&y0&v The &v portion of the last command displays the current set of options. Your screen should look something like this: 4. Disconnect the data terminal or PC from the 8400B. 5. Reconnect the unit as shown in Figure 17 . 6. Cycle power on the 8400B (disconnect the line cord momentarily). If your PMS requires a different set of options, consult the 8400B Plus Data Module User’s Guide . Enter Enter Enter Enter Enter Enter ACTIVE PROFILE: B1 E0 L2 M1 Q1 V1 X4 Y0 &C1 &D2 &G0 &J0 &L0 &P0 & Q0 &R0 &S1 &X0 &Y0 S00:001 S01:000 S02:043 S03:013 S04:010 S05:008 S06:002 S07:060 S08:002 S09:006 S10:014 S12:050 S14:ACH S16:00H S18:000 S21:70H S22:76H S23:1BH S24:01H S25:005 S26:001 S27:40H STORED PROFILE 0: B1 E0 L2 M1 Q1 V1 X4 Y0 &C1 &D2 &G0 &J0 &L0 &P0 &Q0 &R0 &S1 &X0 S00:001 S14:ACH S18:000 S21:70H S22:76H S23:1BH S24:01H S25:005 S26:001 S27:40H STORED PROFILE 1: B1 E1 L2 M1 Q0 V1 X4 Y0 &C0 &D0 &G0 &J0 &L0 &P0 &Q0 &R0 &S0 &X0 S00:000 S14:AAH S18:000 S21:00H S22:76H S23:1BH S24:01H S25:005 S26:001 S27:40H TELEPHONE NUMBERS: