Lucent Technologies GuestWorks Issue 6 Technician Handbook

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
61 Connecting the Hospitality Adjuncts 
7400A Options
The options for the 7400A used for the switch-to-PMS connection are given in 
Ta b l e 5
. These options must match the PMS communication parameters, which 
are usually 9600 bps, 8 data bits, 1 stop bit, and no parity.
The data module interface board must be positioned at the DCE location, and the 
interface option must be set for Answer-Only mode.
Table 5. 7400A Options for Switch-to-PMS Link
Set Interface Set Values
Option Answer-only mode
Set Option Displays Set Values
*Set 300 speed OFF
*Set 1200 speed OFF
*Set 2400 speed OFF
*Set 4800 speed OFF
*Set 9600 speed ON
*Set 19200 speed OFF
Set Answer AUTO
Set Break DISC LONG
Set CI Lead OFF
Set CH Lead OFF
Set CTS Lead NORMAL
Set DCD Lead NORMAL
Set DSR Lead NORMAL
Set DTR Detect 50
Set DTR Lead FOLLOW
Set LL Lead OFF
Set Remote Loop GRANT
Set RI Lead ON
Set RL Lead OFF
Set SIGLS DISC ON
Set TM Lead OFF
* The speed is typically set to 9600 for Transparent mode 
and 1200 for Normal mode. Verify the speed setting with the 
PMS vendor. Enable other speeds as needed. 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
62 Connecting the Hospitality Adjuncts 
7400B Options
The options on the 7400B must be set using an ASCII data terminal or a PC using 
a terminal emulation package. You must connect the data terminal or PC to the 
EIA interface connector on the back of the 7400B. For the switch-to-PMS link, only 
a subset of options must be changed. These options are changed using the AT 
command set. Use the following steps to set the options on the 7400B:
1. Set the option dip switches SW1-1 to ON (without phone), SW1-5 to OFF, 
and SW1-8 to OFF.
2. Set the speed on the data terminal or terminal emulation package to match 
the speed of the PMS. By doing this, the speed on the 7400B will autobaud 
to match the correct speed.
3. From the data terminal or PC, type at  . This automatically sets the 
speed and parity for the connection. The OK prompt should display.
4. Type the following commands as shown. (The character 0 is the number 
zero.) Before you press   for each command, make sure that the 
command has been entered correctly. The q1 option on the last command 
turns off result codes, which means that after you enter this command, any 
future keyboard entries will not be displayed and the OK prompt is not dis-
played.
at&f  (the OK prompt displays)
at&c1&d2&s1s0=1  (the OK prompt displays)
ate0q1&w0&y0  (the cursor goes to the beginning of the line)
5. Disconnect the data terminal or PC from the 7400B.
6. Reconnect the unit as shown in Figure 17
.
If your PMS requires a different set of options, consult the
7400B Data Module 
User’s Guide
.
Test Procedure 
Using the RS232 Mini-Tester (see the Note on Pa ge 1 1), check the status of the 
link at the data module as shown in Figure 17
 before you connect to the PMS. The 
leads marked with an asterisk are controlled by the switch, and the PMS controls 
the other leads. Translations for this connection begin on Page 203
.
!CAUTION:
After using a mini-tester to check data leads, you MUST remove the 
mini-tester from the connection. DO NOT leave the mini-tester in-line during 
actual operation.
Enter
Enter
Enter
Enter
Enter 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
63 Connecting the Hospitality Adjuncts 
With the mini-tester connected to only the data module, the mini-tester should 
show the following:
NOTE:
The CTS lead shows green when used with an 8400B. RTS will be lit on the 
front panel of the 7400A or 7400B. 
With the mini-tester connected to only the PMS, the mini-tester should show the 
following:
With the mini-tester connected to the data module and the PMS, the link will be 
idle, but the mini-tester should show the following (if any of the switch leads are 
dark in an end-to-end connection, the processor circuit pack should be replaced):
NOTE:
The CTS lead shows green when used with an 8400B. RTS will be lit on the 
front panel of the 7400A or 7400B. 
TD
RTS
DTR RD*
CTS*
DSR*
CD*
red
dark
dark
red
red
reddark
TD
RTS
DTR RD*
CTS*
DSR*
CD*red
green
dark
dark
dark
dark
green
TD
RTS
DTR RD*
CTS*
DSR*
CD*red
green
red
red
red
red
green 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
64 Connecting the Hospitality Adjuncts 
Journal/PMS Log or System Printer Connections
on the Switch
These printers are used to run hospitality service reports, to report failed Auto-
matic Wakeup calls and Do Not Disturb requests, or to run Basic Call Manage-
ment System (BCMS) reports.
NOTE:
In most cases, only one printer is provided to perform both the journal/
schedule and PMS log printer functions. The system printer is usually a 
separate printer.
Parts List
Each printer connection requires the following parts:
nOne digital communications protocol (DCP) port on the switch; the 8400B 
data module uses a TN2214 or TN2224 2-wire digital port, and the 7400A 
and 7400B data modules use a TN754C 4-wire digital port
nStandard cross-connect hardware
nOne D8W modular cord
nOne 8400B DCP data module optioned as shown on Page 66, one 7400A 
DCP data module optioned as shown in Table 6 on Page 67
, or one 7400B 
DCP data module optioned as shown on Page 68
nOne DB9-to-DB25 transition cable when using the 8400B data module
nOne M25B cables (or equivalent 25-pin straight-through cables); see 
“
Appendix A — Pa r ts List” on Page 236
nOne Okidata Model ML321T printer (or equivalent).
Distance Limits
The distance limit when connecting a data module to a TN2214 or TN2224 with 24 
AWG wire is 3500 feet (1067 meters). The distance limit when connecting a data 
module to a TN754C is 5000 feet (1524 meters) with 24 AWG wire, and 4000 feet 
(1219 meters) with 26 AWG wire. 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
65 Connecting the Hospitality Adjuncts 
Cabling Diagram
Figure 18 shows how to connect a journal/schedule printer, a PMS log printer, or a 
system printer to the switch.
Figure 18. Printer Connections on the Switch 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
66 Connecting the Hospitality Adjuncts 
8400B Options
The options on the 8400B must be set using an ASCII data terminal or a PC using 
a terminal emulation package. You must connect the data terminal or PC to the 
EIA interface connector on the back of the 8400B. For the journal/log printers, a 
subset of options must be changed. These options are changed using the AT 
command set. Use the following steps to set the options on the 8400B:
1. Set the speed on the data terminal or terminal emulation package to match 
the speed of the printer. By doing this, the speed on the 8400B will auto-
baud to match the correct speed.
2. From the data terminal or PC, type at  . This automatically sets the 
speed and parity for the connection. The OK prompt should display.
3. Type the following commands as shown. (The character 0 is the number 
zero.) Before you press   for each command, make sure that the 
command has been entered correctly. The e0 option on the last command 
turns off keyboard echo, which means that after you enter this command, 
any future keyboard entries will not be displayed and the OK prompt is not 
displayed.
at&f  (the OK prompt displays)
ats24=1  (the OK prompt displays)
at&c1&d2&s1s0=1  (the OK prompt displays)
ate0q1&w0&y0&v 
The &v portion of the last command displays the current set of options. 
Your screen should look something like this:
4. Disconnect the data terminal or PC from the 8400B.
5. Reconnect the unit as shown in Figure 18
.
6. Cycle power on the 8400B (disconnect the line cord momentarily).
If your printer requires a different set of options, consult the 
8400B Plus Data 
Module User’s Guide
.
Enter
Enter
Enter
Enter
Enter
Enter
ACTIVE PROFILE:
B1 E0 L2 M1 Q1 V1 X4 Y0 &C1 &D2 &G0 &J0 &L0 &P0 & Q0 &R0 &S1 &X0 &Y0
S00:001 S01:000 S02:043 S03:013 S04:010 S05:008 S06:002 S07:060
S08:002 S09:006 S10:014 S12:050 S14:ACH S16:00H S18:000 S21:70H
S22:76H S23:1BH S24:01H S25:005 S26:001 S27:40H
STORED PROFILE 0:
B1 E0 L2 M1 Q1 V1 X4 Y0 &C1 &D2 &G0 &J0 &L0 &P0 &Q0 &R0 &S1 &X0
S00:001 S14:ACH S18:000 S21:70H S22:76H S23:1BH S24:01H S25:005
S26:001 S27:40H
STORED PROFILE 1:
B1 E1 L2 M1 Q0 V1 X4 Y0 &C0 &D0 &G0 &J0 &L0 &P0 &Q0 &R0 &S0 &X0
S00:000 S14:AAH S18:000 S21:00H S22:76H S23:1BH S24:01H S25:005
S26:001 S27:40H
TELEPHONE NUMBERS: 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
67 Connecting the Hospitality Adjuncts 
7400A Options
The options for the 7400A used for printers are given in Ta b l e 6. These options 
must match the printer communication parameters, which are usually 9600 bps, 8 
data bits, 1 stop bit, and no parity.
The data module interface board must be positioned at the DCE location, and the 
interface option must be set for Answer-Only mode.
Table 6. 7400A Options for Printers
Set Interface Set Values
Option Answer-only mode
Set Option Displays Set Values
* Set 300 speed OFF
* Set 1200 speed OFF
* Set 2400 speed OFF
* Set 4800 speed OFF
* Set 9600 speed ON
* Set 19200 speed OFF
Set Answer AUTO
Set Break DISC LONG
Set CI Lead OFF
Set CH Lead OFF
Set CTS Lead NORMAL
Set DCD Lead NORMAL
Set DSR Lead NORMAL
Set DTR Detect 50
Set DTR Lead FOLLOW
Set LL Lead OFF
Set Remote Loop GRANT
Set RI Lead ON
Set RL Lead OFF
Set SIGLS DISC ON
Set TM Lead OFF
* Match the speed based on the printer settings. 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
68 Connecting the Hospitality Adjuncts 
7400B Options
The options on the 7400B must be set using an ASCII data terminal or a PC using 
a terminal emulation package. You must connect the data terminal or PC to the 
EIA interface connector on the back of the 7400B. For the journal/log printers, only 
a subset of options must be changed. These options are changed using the AT 
command set. Use the following steps to set the options on the 7400B:
1. Set the option dip switches SW1-1 to ON (without phone), SW1-5 to OFF, 
and SW1-8 to OFF.
2. Set the speed on the data terminal or terminal emulation package to match 
the speed of the printer. By doing this, the speed on the 7400B will auto-
baud to match the correct speed.
3. From the data terminal or PC, type at  . This automatically sets the 
speed and parity for the connection. The OK prompt should display.
4. Type the following commands as shown. (The character 0 is the number 
zero.) Before you press   for each command, make sure that the 
command has been entered correctly. The q1 option on the last command 
turns off result codes, which means that after you enter this command, any 
future keyboard entries will not be displayed and the OK prompt is not dis-
played.
at&f  (the OK prompt displays)
at&c1&d2&s1s0=1  (the OK prompt displays)
ate0q1&w0&y0  (the cursor goes to the beginning of the line)
5. Disconnect the data terminal or PC from the 7400B.
6. Reconnect the unit as shown in Figure 18
.
If your printer requires a different set of options, consult the
7400B Data Module 
User’s Guide
.
Enter
Enter
Enter
Enter
Enter 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
69 Connecting the Hospitality Adjuncts 
Okidata Model ML321T Journal/PMS Log
Printer Options
Using the serial interface card (comcode 406940577), option the printer as follows 
for a journal or PMS log printer:
1. Press SHIFT + SEL to enter the Menu Mode.
2. Press Print (Park) to print out the Groups and Items. The first Group/Item to 
come up will be Printer Control/Emulation Control.
3. Press SET to option the emulation to ML.
4. Press GROUP (LF) repeatedly until you come to Serial I/F.
5. Press ITEM to advance to the next item in this group (Serial I/F) or SET to 
change it.
6. After changing defaults of an item, press ITEM to advance to the next one. 
Set the Serial I/F options for the printer as shown in Ta b l e 7
.
Table 7. Okidata Model ML321T Journal/PMS Log Printer Options
7. After setting the options, press SHIFT + SEL to save the settings. Item Setting
Parity None
Serial Data 7/8 Bits 8 (if data module)
7 (if DCE port)
Protocol X-ON/X-OFF
Diagnostic Test No
Busy Line DTR
Baud Rate 9600 (match speed of data 
module or DCE port)
DSR Signal Invalid
DTR Signal Ready on Power UP
Busy Time 200 ms 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Installing the System 
70 Connecting the Hospitality Adjuncts 
Okidata Model ML321T System Printer Options
Using the serial interface card (comcode 406940577), option the printer as follows 
for a system printer:
1. Press SHIFT + SEL to enter the Menu Mode.
2. Use the GROUP, ITEM, and SET keys to make changes:
nPress GROUP until the group you wish to change appears in the 
first column.
nPress ITEM until the item you wish to change appears in the second 
column.
nPress SET until the setting you want appears in the third column.
3. Set the options for the printer as shown in Ta b l e 8
.
Table 8. Okidata Model ML321T System Printer Options
Group Item Setting
Printer Control Emulation Mode ML
Font Print Mode Utility
DRAFT Mode HSD
Pitch 12 CPI
Proportional No
Style Normal
Size Single
Symbol Sets Character Set Standard
Language Set American
Zero Character Slashed
Code Page USA
Clear Feed Line Spacing 8 LPI
Form Tear-Off Off
Skip Over Perforation No
Page Width13.6”
Page Length 11”
Bottom Feed Line Spacing 6 LPI
Form Tear-Off Off
Skip Over Perforation No
Page Width 13.6”
Page Length 11”