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Lucent Technologies GuestWorks Issue 6 Technician Handbook
Lucent Technologies GuestWorks Issue 6 Technician Handbook
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GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 31 Connecting the Hospitality Adjuncts Switch-to-INTUITY Admin Link (Mode Code Integration) When using Mode Code Integration, the administrative link between the switch and the MAP (the link that transfers information to support the INTUITY AUDIX service for office staff voice messaging) connects by way of an analog port on the switch and a voice port on the MAP. This connection is the same as the voice port connections shown in “ Switch-to-INTUITY Voice Por t Connections” on Page 32 and Figure 9 . In other words, the voice ports used for leaving and retrieving messages on the INTUITY system are the same voice ports used for Mode Code Integration. This means that the ports will be in use for the amount of time it takes to leave a message plus the amount of time it takes for the Mode Codes to exchange messages between the switch and INTUITY. This will affect the traffic-handling of the voice messaging system. Mode Code Integration should not be used if TCP/IP or X.25 link integration is available. See “ Switch-to-INTUITY Admin Link (TCP/IP)” on Page 26 or “Switch- to-INTUITY Admin Link (X.25)” on Page 29 for more information. NOTE: When using Mode Code Integration, you cannot take advantage of the Switch/INTUITY/PMS Link Integration feature. This means that you must install the link shown in “ INTUITY Lodging-to-PMS Link” on Page 37. Mode Code Integration between the switch and the MAP is described in more detail in the following documents: nDEFINITY® Release 8 Administrator’s Guide nINTUITY™ Messaging Solutions Release 4 MAP/5P System Installation nINTUITY™ Messaging Solutions Integration with System 75, DEFINITY® Generics 1 & 3, and R5/6 nINTUITY™ Messaging Solutions Release 5 Documentation (CD).
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 32 Connecting the Hospitality Adjuncts Switch-to-INTUITY Voice Port Connections This connection is used for the following: nFor callers leaving messages for guests and office staff nFor guests and office staff to call the INTUITY system to retrieve their voice messages nFor the administrative link between the switch and the MAP when using Mode Code Integration (see Pag e 31 ). Parts List nOne or more Tip/Ring cards in the MAP (different cards are required within different regions of the world) — IVC6 (AYC-10) Analog Voice Card (comcode 106406580) — IVC6A (AYC-29) Tip/Ring Card (comcode 107213944) — NGTR (AYC-30) Next Generation Tip/Ring Card (comcode 107224586) Each Tip/Ring card supports six voice ports. You can have up to three Tip/ Ring cards to suppor t 18 ports for voice messaging. If your system came from the factory configured with more than one tip/ring card, the option set- tings on the cards should be set correctly. However, if you are adding a card on-site, or if you want to check the card configuration, Figure 7 shows the switch settings for the IVC6 (AYC-10) and IVC6A (AYC-29) cards, and Figure 8 shows the switch settings for the NGTR (AYC-30) card. If you have 18 voice ports, you must install three 885A connector kits. Figure 9 shows connections for one kit using all six voice ports. Depending on the customer’s order, you will install voice por ts in pairs up to 18 ports. nTwo or more ED5P208-30 Group 16 modular cords You need two cords for each Tip/Ring card. nOne 885A connector kit for each Tip/Ring card installed in the MAP (ED-5P907-70, Group 1, comcode 601419666) These kits come with one 885A connecting block (comcode 106079270), six RJ11C 4-wire modular cords (comcode 103732582), and two RJ25 6-wire modular cords. !CAUTION: The two RJ25 6-wire modular cords that come with the 885A connector kits are not used in this application. Do not use the RJ25 cords for any GuestWorks connections; the wiring in the RJ25 cords will not work in this application.
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 33 Connecting the Hospitality Adjuncts Use the 885A connecting block label to record the extension numbers of the voice ports connected to the MAP. nFerrites (one for each voice line) (comcode 407616846) Ferrites are required for installation in some countries. See INTUITY Mes- saging Solution Release 4 Supplement for Technicians for more informa- tion. n103A modular connecting blocks (one for each voice port) (comcode 105164818) nStandard cross-connect hardware nPorts on an analog circuit pack. !DANGER: Check your system for TN793 and TN2793 analog line circuit packs. If the TN793 is vintage 5 or earlier, or if the TN2793 is vin- tage 3 or earlier, do not use these circuit packs with telephones requiring neon message waiting lamps. Request a remediation update for those circuit packs. Contact your Lucent representa- tive and request information about replacing these older circuit packs via QPPCN 1126D (TN793) and QPPCN 1127B (TN2793). Each analog circuit pack supports 8, 16, or 24 analog voice connections. Depending on the circuit pack and the required number of voice ports, you may need to spread out the voice port assignments over more than one cir- cuit pack. For example, if you are using a 16-port circuit pack, use no more than four ports of circuits 1-8 and four ports of circuits 9-16 on that circuit pack. If you still need more INTUITY voice ports, select a circuit pack that is at least one-quarter carrier distance away from the first circuit pack. For example, if your system has 12 voice ports and you assign the first eight ports to the circuit pack in slot 3, assign the other four voice ports to a cir- cuit pack in slot 7 or higher. See more about circuit pack characteristics in the DEFINITY ECS Release 8 System Description. Distance Limits The distance limit from an analog port to the MAP is 20000 feet (6100 meters) using 24 AWG wire.
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 34 Connecting the Hospitality Adjuncts Figure 7. IVC6 and IVC6A Tip/Ring Card Switch Settings 8-pin modular jacks Audio input Audio output TDM bus terminator SIPs Rocker switches (see IVC6 switch setting figure) Base I/O address = 100 Hex. IVC6 T/R 0 First card installedBase I/O address = 200 Hex. IVC6 T/R 1 Second card installedBase I/O address = 300 Hex. IVC6 T/R 2 Third card installed Base I/O address = 500 Hex. IVC6 T/R 3 Fourth card installedBase I/O address = 600 Hex. IVC6 T/R 4 Fifth card installedBase I/O address = 700 Hex. IVC6 T/R 5 Sixth card installed Base I/O address = 900 Hex. IVC6 T/R 6 Seventh card installed Rocker switches 5 and 6 can be set either open or closed. Note:
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 35 Connecting the Hospitality Adjuncts Figure 8. NGTR Tip/Ring Card Switch Settings ngtr KLC 070296 I/O address switch TDM bus B TDM bus A TDM bus terminator SIPs 8-pin modular jacks Audio output Audio input
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 36 Connecting the Hospitality Adjuncts Cabling Diagram Figure 9 shows the connections between analog circuit pack ports on the switch and a Tip/Ring card on the MAP. Figure 9. Switch-to-INTUITY Voice Port Connections
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 37 Connecting the Hospitality Adjuncts INTUITY Lodging-to-PMS Link This connection is used to activate and deactivate guest voice messaging mail- boxes when guests check-in and check-out. NOTE: If the Switch/INTUITY/PMS Link Integration feature is used, this connection is not required. See “ INTUITY Lodging-to-PMS Translations” on Page 190 for more information about this feature. If Mode Code Integration is used, this link is required and cannot be removed. Parts List nOne Multi-Port Serial card on the MAP (comcode 407009406; J1P260AA1, List 12) For this connection, use the third port on the card. This port is not marked on the card, but is administered in software as port TTYsac. nOne D6AP modular cord (comcode 102937604) nOne Equinox P/N:210068 DTE 10/10 adapter (DB25 DTE, comcode 406983155); see “ Appendix B — Connector Pinouts” nOne null modem with transmit/receive swapped (all other leads are straight-through) (comcode 407122043) nOne RS232 cable (use gender changers as needed). Distance Limits The distance limit from the MAP to the PMS is 50 feet (15.2 meters).
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 38 Connecting the Hospitality Adjuncts Cabling Diagram Figure 10 shows the connection used for controlling guest mailboxes between the MAP and the PMS. NOTE: For some installations, this connection at the MAP is made to COM1 instead of the Multi-Port Serial Card. If this is the case at your site, do not use the D6AP modular cord or Equinox adapter. Plug the Null Modem directly into COM1. Figure 10. INTUITY Lodging-to-PMS Link.
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 39 Connecting the Hospitality Adjuncts Test Procedure Using the RS232 Mini-Tester (see the Note on Pa ge 1 1), check the status of the link where the Equinox adapter connects to the null modem as shown in Figure 10 . The leads marked with an asterisk are controlled by the INTUITY sys- tem, and the PMS controls the other leads. Translations for this connection begin on Page 190 . !CAUTION: After using a mini-tester to check data leads, you MUST remove the mini-tester from the connection. DO NOT leave the mini-tester in-line during actual operation. With the mini-tester connected to only the Equinox adapter coming from the MAP, the mini-tester should show the following: With the mini-tester connected to only the PMS at the null modem, the mini-tester should show the following: TD* RTS* DTR* RD CTS DSR CD dark dark greendark red dark dark TD* RTS* DTR* RD CTS DSR CD dark red darkred dark red red
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 40 Connecting the Hospitality Adjuncts With the mini-tester connected to the MAP and the PMS, but in an idle state, the mini-tester should show the following: TD* RTS* DTR* RD CTS DSR CD dark red greenred red red red