Lucent Technologies GuestWorks Issue 6 Technician Handbook

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
161 Switch-to-INTUITY Translations 
Administer the TCP/IP Networking (R5)
Use the TCP/IP Administration, Network Addressing command to access the 
TCP/IP administration.
NOTE:
If this administration is already complete, verify that the settings are accu-
rate for your installation.
nTCP/IP Interface — Use the default eeE_0.
nHost Name — Enter the UNIX name for the INTUITY system. This name is 
case-sensitive.
nIP Address — Enter the IP address for the INTUITY system. From the 
previous examples, use 192.168.1.70 if using a dedicated private link.
nSubnet Mask — Use the default of 255.255.255.0.
nDefault Gateway Address — This is an optional field. Leave it blank.
Configure the LAN Circuit Card (R4.4)
After adding the TCP/IP administration, press   to change the function key dis-
play, then press   to select the LAN circuit card configuration. This should be set 
to 10BASE-T. After selecting this option, press   to save the change. The circuit 
card configuration is displayed. Press   to exit the display.
Configure the LAN Circuit Card (R5)
After adding the TCP/IP administration, press   to return to the INTUITY Main 
Menu. Use the TCP/IP Administration, Network Interface Card Set-up com-
mand. Set the Card Type to PRO100B and the Network Media Type to 
Auto-Detect. After setting these options, press   to save the change. 
+-------------------------------------------------------+
+ Network Addressing +
+-------------------------------------------------------+
|  TCP/IP Interface: eeE_0 |
|  Host Name: map5p |
| IP Address: 192.168.1.70 |
Subnet Mask: 255.255.255.0 |
| Default Gateway IP Address: |
+-------------------------------------------------------+
F8
F2
F3
F6
F6
F3 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
162 Switch-to-INTUITY Translations 
Select a Switch Type (R4.4 only)
Use the Switch Interface Administration, Switch Selection command to 
access the switch selection administration.
nCountry — Enter the country where this system is installed.
nSwitch — Enter DEFINITY OVERLAN.
Administer the Switch Interface (R4.4 and R5)
Use the Switch Interface Administration, Call Data Interface Administration, 
Switch Link Administration command to access the switch link administration.
nExtension Length — Enter the extension length from the switch dial 
plan.
nHost Switch Number — Enter 1.
nAUDIX Number — Enter 1. This must match the Machine ID setting on 
the Processor Channel screen.
nSwitch Number — Enter 1.
nIP Address/Host Name — Enter the IP address of the switch. In this 
example, use 192.168.1.10. This must match the IP address from the 
switch Node Names screen.
+-------------------------------------------------+
+ Switch Selection +
+-------------------------------------------------+
||
||
||
| Country: UNITED STATES |
||
||
||
| Switch: DEFINITY OVERLAN |
||
||
||
+-------------------------------------------------+ 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
163 Switch-to-INTUITY Translations 
nTCP Port — Enter the TCP port number (5002 or 6001-6999). This must 
match the Interface Channel field of the switch Processor Channel 
screen. The default for an INTUITY system is 5002.
Reboot the INTUITY System (R4.4 Only)
You must now reboot the INTUITY system. This is not required on an R5 system.
1. Use the Customer/Services Administration, System Management, 
System Control, Shutdown System command to shut down the INTUITY 
system.
2. When the system asks for a number of seconds to wait before shutdown, 
enter 0. Follow the shutdown instructions to bring the system back up. 
3. After bringing the system up, start up the voice system and then continue 
with link testing.
NOTE:
If you change any INTUITY system IP addresses on an R4.4 system after 
doing this administration, you must reboot the system before the link will 
come up.
+-------------------------------------------------------------------------+
+                 Switch Interface Administration  +
+-------------------------------------------------------------------------+
| Switch Link Type: LAN Country: UNITED STATES |
| Extension Length: 3   Switch: DEFINITY OVERLAN |
| Host Switch Number: 1   |
| AUDIX Number: 1                                                  |
||
|Switch IP Address/ TCP Switch IP Address/ TCP |
|Number Host Name Port Number Host Name Port |
|   1 192.168.1.10 5002|
| |
| |
| |
| |
| |
| |
| |
| |
| |
+-------------------------------------------------------------------------+ 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
164 Switch-to-INTUITY Translations 
Testing the TCP/IP Link
The following tests can be run from the switch to test the link to the INTUITY:
nping node-name name board CCs [packet-length YYYY repeat ZZZ], 
where 
name is the INTUITY node name, CCs is the equipment location of 
the C-LAN circuit pack, 
YYYY is the size of the test packet, and ZZZ is the 
number of times the test will be repeated. The packet length defaults to 64 
bytes, with a maximum of 1500 bytes.
nping ip-addressaddress board CCs [packet-length YYYY repeat ZZZ], 
where 
address is the INTUITY IP address, CCs is the equipment location 
of the C-LAN circuit pack, 
YYYY is the size of the test packet, and ZZZ is 
the number of times the test will be repeated. The packet length defaults 
to 64 bytes, with a maximum of 1500 bytes.
nstatus processor-channels X, where X is the ethernet link number.
ping node-name audix board 01B10
PING RESULTS
End-pt Node-name Port Port Type Result Time(ms) Error Code
audix 01B1017 ETH-PT  PASS 8
ping ip-address 192.168.1.70 board 01B10
PING RESULTS
End-pt ip Port Port Type Result Time(ms) Error Code
192.168.1.70 01B1017 ETH-PT  PASS 8
status processor-channels 1
PROCESSOR-CHANNEL STATUS
Channel Number: 1
Session Layer Status: In Service
Socket Status: Established TCP
Link Number: 10
Link Type: ethernet
Message Buffer Number: 0
Last Failure: Far end sent disconnect message
At: 05/10/99 20:24 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
165 Switch-to-INTUITY Translations 
nstatus link X, where X is the TCP/IP link number. In this example of 
Page 1, the system shows that the link is connected and that the link is in 
service.
nAlso check Page 3, because that is where the system shows whether the 
link is up or down. If the link is not up, there is a problem somewhere in 
translations or connectivity.
nstatus data-module XXXX, where XXXX is the extension number of the 
ethernet data module. This shows which port is connected and if the port is 
in service.
status link 1 Page 1 of 3
LINK/PORT STATUS
Link Number: 1
Link Status: connected
Link Type: ethernet
Link Name: ethernet data module
Service Port Location: 01B1017
Service Port Data Extension: 2000
Service Stats: in-service/active
Node Name: guestworks
Source IP Address: 192.168.1.10
Subnet Mask: 255.255.255.0
Broadcast Address: 192.168.1 .255
Physical Address: ff:ff:ff:ff:ff:ff
Enabled? yes
Maintenance Busy? no
Active Channels: 1
status link 1Page 3 of 3
PROCESSOR CHANNEL STATUS
UP: 010
status data-module 3100
DATA-MODULE STATUS
Data Ext/Stn Ext for Stn DM: 3100 Service State: in-service/active
Port/Channel Number: 01B1017 Maintenance Busy? no
CF Destination Ext:
Connected Ports:  
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
166 Switch-to-INTUITY Translations 
ntrace-route ip-address address board CCs, where address is the INTU-
ITY IP address, and 
CCs is the equipment location of the C-LAN circuit 
pack. The command displays the hops traversed from source to destina-
tion, along with the IP addresses of the hop points and final destination, 
and the observed round-trip delay from the source to each hop point. If no 
reply is received from a hop point, the IP address is blank.
nlist measurements clan ethernet CCsc, where CCsc is the cabinet, car-
rier, slot, and circuit number of the ethernet port on the C-LAN circuit pack. 
This command displays Cyclic Redundancy Check and collision counts for 
the past 24 hours in 15-minute intervals. N/A is displayed if the data cannot 
be retrieved for any interval.
trace-route ip-address 192.168.1.70 board 1b10
TRACE ROUTE RESULTS
Hop Time(ms) IP Address
1  10, 12, 11  192.168.1.10
2  15, 15, 12  192.168.1.15
3  23, 26, 26  192.168.1.12
4  23, 25, 25  192.168.1 7
list measurements clan ethernet 1b1017 Page 1 of 3
Switch Name: guestworks  Date: 3:50 pm TUE AUG 17, 1999
C-LAN ETHERNET PERMORMANCE MEASUREMENT DETAILED REPORT
Date   Time  CRC CHECK  Collision Count
total  delta  total  delta
02/01 03:08 650 50 650 250
02/01 02:53 600 600 400 400
02/01 02:38 N/A N/A N/A N/A
02/01 02:23 1000000570 20 10000000570 20
02/01 02:08 1000000550 10000000550 10000000550 10000000550 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
167 Switch-to-INTUITY Translations 
The following tests can be run from the INTUITY system to test the link to the 
switch:
nCustomer/Services Administration, Diagnostics, Switch Link Diag-
nostics, Link Diagnostics
This screen is an example of a TCP/IP link. It shows the link being in ser-
vice.
If the link status and session status show DOWN, use the following function 
keys to test the link:
—  tests to see if the link is electrically connected. Run this test first. 
If it fails, check the cabling.
—  resets the link. After finished, press   to refresh the link. If it still 
does not come up, check the switch and INTUITY system adminis-
tration.
You can also press   to change the function key labels and use the follow-
ing to control the status of the link:
—  busies-out the link
—  releases the link from busy-out.
nCustomer/Services Administration, Diagnostics, Switch Link Diag-
nostics, Session Layer Diagnostics
Press   every few seconds to see if the sequence numbers increment. If 
the numbers do not increment, data transfer is not taking place.
+------------------------------------------------------------------------+
+ Link Diagnostics +
+------------------------------------------------------------------------+
| Switch Link Type: LAN  Country: UNITED STATES |
|  Switch: DEFINITY OVERLAN |
| |
| |
| Switch Link Session Switch Link Session |
| Number Status Status Number Status Status |
| 1 UP UP |
|| 
+------------------------------------------------------------------------+
F3
F2F5
F8
F2
F3
+------------------------------------------------------------------------------+
+                             Session Layer +
+------------------------------------------------------------------------------+
| Switch Link Type: LAN  Country: UNITED STATES |
|  Switch: DEFINITY OVERLAN |
| |
| Transmit Receive Transmit Receive |
| Switch Session Sequence Sequence Switch Session Sequence Sequence|
| Number State Number Number Number State Number Number |
| 1 DATA 148 45 |
|                                                                              |
+------------------------------------------------------------------------------+
F5 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
168 Switch-to-INTUITY Translations 
nCustomer/Services Administration, Diagnostics, TCP/IP Diagnostics, 
Send & Receive Test Packets
After entering the switch IP address, press   to start the test. This sends 
test packets between the INTUITY and the switch. The system tests to see 
whether all the packets are transmitted and whether they are transmitted in 
the correct sequence. If there is high (greater than 10%) packet loss or if 
the packets are out of order, there may be network problems. While this 
test is running, the yellow T/R lamp on the LAN circuit card should be flash-
ing.
nCustomer/Services Administration, Diagnostics, TCP/IP Diagnostics, 
View Packet Statistics
When using this command, you can select from a detailed report, an inter-
faces report (shown below), and a routing report.
Continue with “
INTUITY AUDIX Voice Ports (Switch)” on Page 178.
F3
+------------------------------------------------------------------------------+
+  Test Packet Results +
+------------------------------------------------------------------------------+
|72 bytes from 192.168.X.X: icmp_seq=0, time-0, ms |
|72 bytes from 192.168.X.X: icmp_seq=1, time-0, ms |
|72 bytes from 192.168.X.X: icmp_seq=2, time-0, ms |
|72 bytes from 192.168.X.X: icmp_seq=3, time-0, ms |
|72 bytes from 192.168.X.X: icmp_seq=4, time-0, ms |
|72 bytes from 192.168.X.X: icmp_seq=5, time-0, ms |
|72 bytes from 192.168.X.X: icmp_seq=6, time-0, ms |
|72 bytes from 192.168.X.X: icmp_seq=7, time-0, ms |
|72 bytes from 192.168.X.X: icmp_seq=8, time-0, ms |
|72 bytes from 192.168.X.X: icmp_seq=9, time-0, ms |
||
|10 packets transmitted, 10 packets recieved, 0% packet loss |
|round-trip (ms) min/arg/max=0/0/0 |
||
|Note: Hight packet loss, long round-trip time, or packets received out |
|of order (icmp-swq) may indicate a network problem. |
|    |
|Press  for more information,  to continue. |
+------------------------------------------------------------------------------+
+------------------------------------------------------------------------------+
+                             Packet Statistics +
+------------------------------------------------------------------------------+
| Name Mtu Network Address Ipkts Ierrs Opkts Oerrs Collis  |
| sme0 1500 192.168.1 192.168.1.10 65827 0 48865 0 0 |
| |
|Note: The Ethernet board is named sme00. Abnormally high values |
|in the “Ierrs”, “Oerrs”, or “Collis” column may indicate a network |
|problem.|
|Press  for more information,  to continue |
|                                                                              |
+------------------------------------------------------------------------------+ 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
169 Switch-to-INTUITY Translations 
X.25 Signaling
The X.25 PI link requires administration on both the switch and the INTUITY. Only 
the 
si and r systems can use an X.25 link. A csi system must use TCP/IP or Mode 
Code Integration. This section includes procedures for testing the link.
X.25 Link (Switch)
Use the following procedures to administer the link between the switch and the 
INTUITY for administrative voice messaging. This administration is applicable for 
si or r systems using a direct IDI connection.
Data Modules on an si System
Use the add data-module command on an si system to administer the data mod-
ule parameters for a processor interface (PI) link. For this connection, the data 
modules are integrated into the TN765 PI circuit pack. Set the options as shown, 
except use the correct extension, COS, and COR as set up for your installation.
You must set the Enable Link field to n at this time. After you have set up the 
processor interface channel, you must go back and enable the link. 
add data-module 7991 Page 1 of 1
DATA MODULE
Data Extension: 7991 Name: intuity
Type: procr-infc COS: 15 Maintenance Extension: 7995
Physical Channel: 01 COR: 50 Destination Number: eia
ITC: restricted  TN:  Establish Connection? y
Link: 1 DTE/DCE: DTE Connected To: DCE
Enable Link? n Clocking: internal
ABBREVIATED DIALING
List1:
SPECIAL DIALING OPTION: 
ASSIGNED MEMBERS (Station with a data extension button for this data module)
Ext Name
1: 
						

							GuestWorks Issue 6 Technician Handbook  555-231-109  Issue 1
April 2000
Translations and Testing 
170 Switch-to-INTUITY Translations 
The following table is an example of how you can administer the processor 
interface channels (your extensions will differ). Only channel 01 will be enabled 
later to handle the messaging traffic. The other channels are used for 
maintenance and testing.
Data Module on an r System
Use the add data-module command on an r system to administer the data mod-
ule parameters for a packet gateway link. For this connection, the data modules 
are integrated into the TN577 circuit pack. Set the options as shown, except use 
the correct extension, COS, and COR as set up for your installation.
You must set the Enable Link field to n at this time. After you have set up the 
processor interface channel, you must go back and enable the link. Data 
ExtensionPhysical 
ChannelMaintenance 
Extension
7991 01 7995
7992 02 7996
7993 03 7997
7994 04 7998
add data-module 2005 Page 1 of 2
DATA MODULE
Data Extension: 2005 Name: intuity link
Type: x.25 Remote Loop-Around Test? n
Port: 01C0301  COR: 50 Destination Number: external
Baud Rate: 9600   TN: 1 Establish Connection?
Endpoint Type: adjunct  DTE/DCE: dte Connected Data Module:
Link: 1  Enable Link? n Error Logging? y
Permanent Virtual Circuit? y  Highest PVC Logical Channel: 64
Switched Virtual Circuit? n