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Lucent Technologies GuestWorks Issue 6 Technician Handbook
Lucent Technologies GuestWorks Issue 6 Technician Handbook
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GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 41 Connecting the Hospitality Adjuncts Switch-to-Call Accounting Link (with Co-Resident INTUITY Lodging Call Accounting) This connection is used to transfer Call Detail Recording (CDR) information to the co-resident INTUITY Lodging Call Accounting software (Homisco). This connec- tion is valid for a csi or si system. Parts List nThe DCE port on the switch (this port is found on the Processor Interface Cable of a csi system labeled as J2) nOne M25A RS232 cable (or equivalent straight-through cable) (comcode 105193668) nOne Equinox P/N:210068 DTE 10/10 adapter (DB25 DTE, comcode 406983155); see “ Appendix B — Connector Pinouts” nOne D6AP modular cord (comcode 102937604) nOne Multi-Port Serial card on the MAP (comcode 407009406; J1P260AA1, List 12). For this connection, use the first port on the card. This port is not marked on the card, but is administered in software as port TTYsaa. Distance Limits The distance limit from the switch to the MAP is 50 feet (15.2 meters). If the dis- tance from the switch and the MAP is more than 50 feet (15.2 meters), or if the switch is an r system, see “Switch-to-Call Accounting Link using DCP Data Mod- ules” on Page 50.
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 42 Connecting the Hospitality Adjuncts Cabling Diagram Figure 11 shows the connection used to transfer CDR information between the DCE port on a csi or si system and the MAP. Figure 11. Switch-to-Call Accounting Link (with Co-Resident INTUITY Lodging Call Accounting) Test Procedure Using the RS232 Mini-Tester (see the Note on Pa ge 1 1), check the status of the link where the Equinox adapter connects to the M25A cable as shown in Figure 11 . The leads marked with an asterisk are controlled by the switch, and the INTUITY Lodging Call Accounting system controls the other leads. Translations for this begin on Page 200 . !CAUTION: After using a mini-tester to check data leads, you MUST remove the mini-tester from the connection. DO NOT leave the mini-tester in-line during actual operation.
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 43 Connecting the Hospitality Adjuncts With the mini-tester connected to only the M25A cable, the mini-tester should show the following: With the mini-tester connected to only the Equinox adapter, the mini-tester should show the following: With the mini-tester connected to the M25A cable and the Equinox adapter, the mini-tester should show the following (if any of the switch leads are dark on an end-to-end connection, the processor circuit pack should be replaced): Another way to test this connection is to connect a dumb terminal to the DCE port on the switch, make some test calls, and look for call records being displayed on the terminal. TD RTS DTR RD* CTS* DSR* CD* dark green dark green dark red green TD RTS DTR RD* CTS* DSR* CD* dark red red green darkdark dark TD RTS DTR RD* CTS* DSR* CD* green green red green red dark green
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 44 Connecting the Hospitality Adjuncts Switch-to-Call Accounting Link (Xiox Call Accounting System) This connection is used to transfer CDR information to the Xiox call accounting system. This connection is valid for a csi or si system. Parts List nThe DCE port on the switch (this port is found on the Processor Interface Cable of a csi system labeled as J2) nOne M25A or M25B cable plus gender changers as needed (or equivalent 25-pin straight-through cable) to connect from the DCE port to the PBX port on the Xiox Intelligent Buffer unit nXiox Intelligent Buffer unit (includes AC power adapter and cable for con- nection to the Xiox call accounting PC) nXiox call accounting PC. Distance Limits The distance limit from the switch to the Xiox call accounting PC is 50 feet (15.2 meters). If the distance from the switch and the PC is more than 50 feet (15.2 meters), or if the switch is an r system, see “Switch-to-Call Accounting Link using DCP Data Modules” on Page 50.
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 45 Connecting the Hospitality Adjuncts Cabling Diagram Figure 12 shows the connection between the DCE port on a csi or si system and a Xiox call accounting system. Figure 12.Switch-to-Call Accounting Link (Xiox Call Accounting System) Test Procedure Using the RS232 Mini-Tester (see the Note on Pa ge 1 1), check the status of the link at the point where the M25 cable connects to the Xiox Intelligent Buffer as shown in Figure 12 . The leads marked with an asterisk are controlled by the switch, and the call accounting system controls the other leads. Translations for this connection begin on Pa ge 2 00 . !CAUTION: After using a mini-tester to check data leads, you MUST remove the mini-tester from the connection. DO NOT leave the mini-tester in-line during actual operation.
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 46 Connecting the Hospitality Adjuncts With the mini-tester connected to only the M25 cable from the switch, the mini- tester should show the following: With the mini-tester connected to only the PBX port on the Xiox Intelligent Buffer, the mini-tester should show the following: With the mini-tester connected to the switch and the PBX port on the Xiox Intelligent Buffer, the mini-tester should show the following (if any of the switch leads are dark in an end-to-end connection, the processor circuit pack should be replaced): Another way to test this connection is to connect a dumb terminal to the DCE port on the switch, make some test calls, and look for call records being displayed on the terminal. TD RTS DTR RD* CTS* DSR* CD*dark dark green green red green dark TD RTS DTR RD* CTS* DSR* CD*red green dark dark dark dark green TD RTS DTR RD* CTS* DSR* CD*red green green green red green green
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 47 Connecting the Hospitality Adjuncts Switch-to-Call Accounting Link (Stand-alone Call Accounting Systems) This connection is used to transfer CDR information to a stand-alone call account- ing system. This connection is valid for a csi or si system. Parts List nThe DCE port on the switch (this port is found on the Processor Interface Cable of a csi system labeled as J2) nOne M25A or M25B cable plus gender changers as needed (or equivalent 25-pin straight-through cable) to connect from the DCE port to the interface port on the call accounting system. Distance Limits The distance limit from the switch to the stand-alone call accounting system is 50 feet (15.2 meters). If the distance from the switch and the call accounting system is more than 50 feet (15.2 meters), or if the switch is an r system, see “Switch-to- Call Accounting Link using DCP Data Modules” on Page 50. Cabling Diagram Figure 13 shows the connection between the DCE port on a csi or si system and a stand-alone call accounting system. Figure 13. Switch-to-Call Accounting Link (Stand-alone Call Accounting System)
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 48 Connecting the Hospitality Adjuncts Test Procedure Using the RS232 Mini-Tester (see the Note on Pa ge 1 1), check the status of the link at the demarcation point as shown in Figure 13 . The leads marked with an asterisk are controlled by the switch, and the call accounting system controls the other leads. Translations for this connection begin on Page 200 . !CAUTION: After using a mini-tester to check data leads, you MUST remove the mini-tester from the connection. DO NOT leave the mini-tester in-line during actual operation. With the mini-tester connected to only the M25 cable from the switch, the mini- tester should show the following: With the mini-tester connected to only the interface port on the stand-alone call accounting, the mini-tester should show the following: TD RTS DTR RD* CTS* DSR* CD*dark dark green green red green dark TD RTS DTR RD* CTS* DSR* CD*red green dark dark dark dark green
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 49 Connecting the Hospitality Adjuncts With the mini-tester connected to the switch and the stand-alone call accounting system, the mini-tester should show the following (if any of the switch leads are dark in an end-to-end connection, the processor circuit pack should be replaced): Another way to test this connection is to connect a dumb terminal to the DCE port on the switch, make some test calls, and look for call records being displayed on the terminal. TD RTS DTR RD* CTS* DSR* CD*red green green green red green green
GuestWorks Issue 6 Technician Handbook 555-231-109 Issue 1 April 2000 Installing the System 50 Connecting the Hospitality Adjuncts Switch-to-Call Accounting Link using DCP Data Modules This connection is used when the distance between the switch and the call accounting system is greater than 50 feet (15.2 meters), or when using an r sys- tem. Parts List Co-Resident INTUITY Lodging Call Accounting (Homisco) nOne digital communications protocol (DCP) port on the switch; the 8400B data module uses a TN2214 or TN2224 2-wire digital port, and the 7400A and 7400B data modules use a TN754C 4-wire digital port nStandard cross-connect hardware nOne D8W modular cord nOne 8400B data module optioned as shown on Page 52, a 7400A data module optioned as shown in Ta b l e 4 , or a 7400B data module optioned as shown on Pa ge 5 4 nOne DB9-to-DB25 transition cable when using the 8400B data module nOne Equinox P/N:210068 DTE 10/10 adapter (DB25 DTE, comcode 406983155); see “ Appendix B — Connector Pinouts” nOne D6AP modular cord (comcode 102937604). Xiox or other stand-alone call accounting system nOne digital communications protocol (DCP) port on the switch; the 8400B data module uses a TN2214 or TN2224 2-wire digital port, and the 7400A and 7400B data modules use a TN754C 4-wire digital port nStandard cross-connect hardware nOne D8W modular cord nOne 8400B data module optioned as shown on Page 52, a 7400A data module optioned as shown in Table 4 on Page 53 , or a 7400B data module optioned as shown on Page 54 nOne DB9-to-DB25 transition cable when using the 8400B data module nOne M25A or M25B cable (or equivalent 25-pin straight-through cable); see “ Appendix A — Pa r ts List” on Page 236.