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Lucent Technologies Definity Audix System Release 4.0 Screens Reference Manual
Lucent Technologies Definity Audix System Release 4.0 Screens Reference Manual
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DEFINITY AUDIX System Release 4.0 Screens Reference 585-300-213 Issue 1 May 1999 Screen Descriptions 3-29 Auto-Attendant 3 Field Description Field Name Description Valid Entries Business Sc hed ule This field c ontains the name of the individ ual business schedule. Use the list auto-attend-schedules to view the c urrent names of the b usiness sc hed ules.Each name c an contain from 1 to 8 c harac ters. The first c haracter, if a letter, must b e alp hab etic and there must not be any blanks in the name. Day Servic e Hours This field usually c ontains the hours the c omp any is normally op en. The Start and End Times d efine the p eriod that incoming c alls will b e routed to the Day Servic e Mailb ox (as defined on the Routing Table sc reen for entries that use this b usiness sc hed ule.)00:00 - 24:00 or b lank to define day hours as 8:00 am to 5:00 p m, use 8:00 to 17:00 NOTE: All hours not inc lud ed in the Day or Alternate service hours are c onsid ered Nig ht servic e hours. Alternate Servic e HoursThis field c ontains the hours of the Start and End Times defined when incoming c alls are routed to the Alternate Service Mailb ox (as d efined on the Routing Tab le sc reen for entries that use this b usiness sc hed ule.)00:00 - 24:00 or b lank To d efine alternate hours as 11:30 am to 12:30 p m, use 11:30 to 12:30 NOTE: All hours not inc lud ed in the Day or Alternate service hours are c onsid ered Nig ht servic e hours.
DEFINITY AUDIX System Release 4.0 Screens Reference 585-300-213 Issue 1 May 1999 Screen Descriptions 3-30 Auto-Attendant 3 change Auto-Attend Routing Holiday-Schedule The Auto Attend ant Routing Holid ay Sc hed ules sc reen enab les the user to set sp ec ific holid ay sc hed ules that may d iffer from the normal b usiness sc hed ule
DEFINITY AUDIX System Release 4.0 Screens Reference 585-300-213 Issue 1 May 1999 Screen Descriptions 3-31 Auto-Attendant 3 Field Description Field Name Description Valid Entries Holiday Sc hed ule This is the sc hed ule to be used b y the routing func tion if the c alled numb er matc hes the entry in the incoming Called Numb er field . Valid entries are the holid ay sc hed ule name or number (1-4.) Use the command list auto-attend- schedules to view the c urrent names of the b usiness and holid ay sc hed ules.Each name c an contain from 1 to 8 c harac ters. The first c haracter must b e alp hab etic and there must not b e any b lanks in the name. Holiday Name This is an op tional field and is used to p rovid e c larific ation to the name g iven to the holid ay in the holid ay name sc hed ule. Date The month and the d ay of the sp ec ified holid ay. month: 1-12 d ay: 1 to number of d ays in the month NOTE: 02/29 will always b e a valid entry. Mailb ox The mailb ox (extension numb er) of the auto-attendant to be used for this holid ay on this sc hed ule. Valid entries inc lud e any valid mailbox (extension numb er)
DEFINITY AUDIX System Release 4.0 Screens Reference 585-300-213 Issue 1 May 1999 Screen Descriptions 3-32 Auto-Attendant 3 display Auto-Attend-Routing Routing- Table Schedule The Auto-Attend ant Routing Tab le sc reen lists the routing func tion for inc oming calls to sp ecified numb ers. These c alls are red irec ted to sp ecific mailb ox numb ers ac c ord ing to instruc tions g iven on the holiday schedules and business schedule screens sc reen.
DEFINITY AUDIX System Release 4.0 Screens Reference 585-300-213 Issue 1 May 1999 Screen Descriptions 3-33 Auto-Attendant 3 Field Description Field Name Description Valid Entries Inc oming Called Numb erThis is the inc oming c alled extension numberThere are two typ es: 1. a sing le numb er from 2-10 dig its 2. a rang e of extensions sep arated b y a hyp hen (ext. 1234 - 1345) Business Sc hed ule This is the name or number of the b usiness sc hed ule to whic h this incoming c all is assigned.1 to 8 charac ters. If a name, the first letter must b e alp hab etic Holiday Sc hed ule This is the name or number of the holid ay sc hed ule this inc oming call is assigned to1 to 8 charac ters. If a name, the first letter must b e alp hab etic Day Servic e Mailb oxThe mailb ox numb er used d uring the d ay hours if the c alled numb er matc hes the incoming c alled numb er.Any existing mailb ox extension numb er Nig ht Servic e Mailb oxThe mailb ox extension numb er used d uring the nig ht hours if the c alled numb er matc hes the incoming c alled numberAny existing mailb ox extension numb er Alternate Servic e Mailb oxThe mailb ox extension numb er used during alternate servic e hours if the called numb er matc hes the incoming c alled numberAny existing mailb ox extension numb er
DEFINITY AUDIX System Release 4.0 Screens Reference 585-300-213 Issue 1 May 1999 Screen Descriptions 3-34 Auto-Attendant 3 display Auto-Attend-Routing Menu-Tree The Auto-Attend ant Menu Tree sc reen enables you to searc h all auto attend ant menus to verify that eac h mailb ox exists and the nec essary p ersonal g reeting s have b een rec ord ed . Field Description Field Name Description Valid Entries Start from Called Party ID in Routing Ta b l eThis sp ec ifies whether the rep ort should b eg in from the routing tab le or from a sing le automated attend ant.y - begin from the Routing Table n - beg in from a sing le automated attend ant. Starting Point This sp ec ifies a mailb ox numb er to start from. To rep ort on a range, enter a numb er that lies within that range.Any 2 -10 d ig it numb er NOTE: If a starting p oint is not spec ified , all auto attendant entries will b e processed. Rep ort Typ e This sp ec ifies whether a full report or just the errors will b e g enerated .error - only the errors are rep orted full - a full rep ort, inc lud ing errors, is generated
DEFINITY AUDIX System Release 4.0 Screens Reference 585-300-213 Issue 1 May 1999 Screen Descriptions 3-35 list Auto-Attend-Schedules 3 list Auto-Attend-Schedules The Auto-Attend ant Sc hed ules sc reen lists all Auto Attend ant Sc hed ules. This inc lud es b oth Business and Holid ay sc hed ules. Sc hed ule numb ers for eac h also ap p ear. list auto-attend-schedules (d isp lay only)
DEFINITY AUDIX System Release 4.0 Screens Reference 585-300-213 Issue 1 May 1999 Screen Descriptions 3-36 Audit 3 Audit Th e status Audit c ommand rec onnec ts to the aud it sc reen that was most rec ently run from the log in p ort. The sc reen displayed is one of the aud it sc reens d esc rib ed elsewhere in this c hap ter. status audit Field Descriptions Th e status audit c ommand d isplays the sc reen of the most rec ently run aud it, if any. Sample Tasks To c hec k the status of a d emand audit: 1. Type status audit and p ress (Enter). The form for the most rec ently run aud it ap p ears. If an aud it is c urrently running , the sc reen for that aud it is ac tivated . You c an wait for the aud it to finish or you c an take one of the two following steps: a. Press (Canc el) to ab ort the aud it and exit the sc reen. b . Press (Enter) to return to the aud it b ac kg round mode and return to the c ommand line. Additional Specifications If the status audit c ommand is issued while an aud it is running , rec onnec tion with the audit sc reen is d one after c omp letion of the aud it step . Therefore, it c ould take up to two minutes to rec onnec t to the aud it sc reen. F3 F1 F3
DEFINITY AUDIX System Release 4.0 Screens Reference 585-300-213 Issue 1 May 1999 Screen Descriptions 3-37 display/restore Backups 3 display/restore Backups Th e B a c k u p s sc reen is used to d isp lay and restore d ata from the MO d isk. All availab le b ac kup s on the d isk ap p ear und er VOLUME CONTENTS. Ad d itional sc reen pages are used if there are more than six available backups. display backups Disp lays all availab le b ac kup files on the MO d isk. restore backups Restores b ac kups from the MO disk. The d isp lay sc reen c an b e ac tivated while the DEFINITY AUDIX System is in either the AUDIX or the OA&M state. The restore version c an b e ac tivated only while the DEFINITY AUDIX System is in the OA&M state.
DEFINITY AUDIX System Release 4.0 Screens Reference 585-300-213 Issue 1 May 1999 Screen Descriptions 3-38 display/restore Backups 3 Field Descriptions Field Name Description Valid Entries NOTE: All field s exc ept Backup Numb er to Restore are d isplay only Bac kup Numb er to Res t or eNumb er of the b ackup that is to b e restored . Req uired inp ut field for restore backups.Any numb er in the Numb er c olumn in the VOLUME CONTENTS sec tion of this sc reen. Defaults to number of latest nig htly or weekly backup Volume Label Type Volume type as read from the lab el of the restore MO d isk.backup (used for nightly or weekly b ac kup s of c ustomer d ata) g eneric (used for Luc ent Tec hnolog ies p rovided files, inc lud ing system anncs.) Volume Label Name Volume name as read from the lab el of the restore MO d isk. Software Release Software release as read from the lab el of the restore MO d isk.48 c harac ters Machine Name Mac hine name as read from the lab el of the restore MO d isk.10 c harac ter mac hine name Creation Date MO d isk c reation d ate as read from the lab el of the restore MO disk. mm/dd/yy format