Lucent Technologies Definity Audix System Release 4.0 Screens Reference Manual

							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-9  
A
ntrn Unable to read machine 
information for node 
Chec k remote mac hine form.
pafd System profile corrupt, Password 
Aging DISABLED!To turn on the feature, c hec k the entries 
for the PASSWORD AGING LIMITS
 field s 
o n  th e  C H A N GE SYSTEM-PARAM ETERS 
FEATURES sc reen.
pewd System profile corrupt, password 
warning DISABLED!To turn on the feature, c hec k the entries 
for the PASSWORD AGING LIMITS
 field s 
o n  th e  C H A N GE SYSTEM-PARAM ETERS 
FEATURES sc reen.
pglt Automated Attendant menu lost 
for all calls, extension 
Rerec ord  menu. (Automated  Attend ant 
not availab le.)
pglt Automated Attendant menu lost 
for out-of-hours calls, 
extension Rerec ord  menu. (Automated  Attend ant 
not availab le.)
pglt Automated Attendant menu lost 
for internal calls, extension 
Rerec ord  menu. (Automated  Attend ant 
not availab le.)
pglt Automated Attendant menu lost 
for external calls, extension 
Rerec ord  menu. (Automated  Attend ant 
not availab le.)
pglt Automated Attendant menu lost 
for busy calls, extension 
Rerec ord  menu. (Automated  Attend ant 
not availab le.)
pglt Automated Attendant menu lost 
for no-answer calls, extension 
Rerec ord  menu. (Automated  Attend ant 
not availab le.)
pglt Automated Attendant menu lost 
for unknown calls, extension 
Rerec ord  menu. (Automated  Attend ant 
not availab le.)
pglt Bulletin Board message lost for 
all calls, extension Rerec ord  Bulletin Board  announc ement. 
(Bulletin Board  not availab le.)
pglt Bulletin Board message lost for 
out-of-hours calls, extension 
Rerec ord  Bulletin Board  announc ement. 
(Bulletin Board  not availab le.)
pglt Bulletin Board message lost for 
internal calls, extension 
Rerec ord  Bulletin Board  announc ement. 
(Bulletin Board  not availab le.)
pglt Bulletin Board message lost for 
external calls, extension 
Rerec ord  Bulletin Board  announc ement. 
(Bulletin Board  not availab le.)
Table A-1. Administration Log Entries  — Continued
Search String Message Action
Continued on next page 
						

							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-10  
A
pglt Bulletin Board message lost for 
busy calls, extension Rerec ord  Bulletin Board  announc ement. 
(Bulletin Board  not availab le.)
pglt Bulletin Board message lost for 
no-answer calls, extension 
Rerec ord  Bulletin Board  announc ement.
pglt Bulletin Board message lost for 
unknown calls, extension 
Rerec ord  Bulletin Board  announc ement. 
(Bulletin Board  not availab le.)
pglt Personal greeting lost for all 
calls, extension Chec k into this — Could  be an ind ic ation 
of toll fraud!
pglt Personal greeting lost for 
out-of-hours calls,extension 
Notify c alled extension (sub sc rib ers). 
They will have to rerec ord  g reeting.
pglt Personal greeting lost for 
internal calls, extension 
Notify sub sc rib ers.
pglt Personal greeting lost for 
external calls, extension 
Notify sub sc rib ers.
pglt Personal greeting lost for busy 
calls, extension Notify sub sc rib ers.
pglt Personal greeting lost for 
no-answer calls, extension 
Notify sub sc rib ers.
pglt Personal greeting lost for 
unknown calls, extension 
Notify sub sc rib ers.
pmad System profile corrupt, minimum 
password age DISABLED!To turn on the feature, c hec k the entries 
for the PASSWORD AGING LIMITS
 field s 
o n  th e  C H A N GE SYSTEM-PARAM ETERS 
FEATURES sc reen.
rest Restore failed
Try eac h of the following  in ord er until the 
restore suc c eeds:
 Retry the restore using  the RESTORE 
sc reen.
 Chang e the MO d isk.
 Call the RSC.
rest Restore passed
None
Table A-1. Administration Log Entries  — Continued
Search String Message Action
Continued on next page 
						

							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-11  
A
rest Restore aborted
Try eac h of the following  in ord er until the 
restore suc c eeds:
 Retry the restore using  the RESTORE 
sc reen.
 Chang e the MO d isk.
 Call the RSC.
rest Unknown issue
Call the RSC.
rest Unknown release
Call the RSC.
rmtx Sending matrix  missing, 
default insertedAdminister send ing  restric tions by 
exec uting  the CHANGE 
SYSTEM-PARAMETERS 
SENDING-RESTRICTIONS sc reen.
rmtx Community  has illegal entry 
 in sending restriction 
matrixAdminister send ing  restric tions by 
exec uting  the CHANGE 
SYSTEM-PARAMETERS 
SENDING-RESTRICTIONS sc reen.
rmax Sending restriction matrix file 
is empty. Default records, which 
have all entries set to the 
value PERMIT, were insertedAdminister send ing  restric tions by 
exec uting  the CHANGE 
SYSTEM-PARAMETERS 
SENDING-RESTRICTIONS sc reen.
save Save failed 
Try eac h of the following  in ord er until the 
save suc c eed s:
 Retry the save using  the SAVE sc reen.
 Try the save with the initialize option.
 Chang e the MO d isk.
 Call the RSC.
save Save passed
None
save Save aborted
Try eac h of the following  in ord er until the 
save suc c eed s:
 Retry the save using  the SAVE sc reen.
 Try the save with the initialize option.
 Chang e the MO d isk.
 Call the RSC.
save Automated save weekly is 
disabledEnab le the automated  weekly save.
save Backup device added
None
save Removing backup device
None
save Volume label check failed
Run ad d  mo-d isk initialize c ommand
save Remove tape for rewind
None
Table A-1. Administration Log Entries  — Continued
Search String Message Action
Continued on next page 
						

							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-12  
A
save Remove Mo for initialize
None
sext Subscriber name has null 
extensionEnter the extension for the subsc rib er 
using  the CHANGE SUBSCRIBER sc reen.
sext Remote subscriber name has null 
extensionEnter the extension for the subsc rib er 
using  the CHANGE 
REMOTE-SUBSCRIBER sc reen.
spce Save failed: backup device full
The MO disk is full.The initialize option 
must b e used.
spce Automated save nightly causing 
rewindNone — Indic ates that p rior bac kup s are 
not ac c essib le and  are b eing overwritten.
spce Approaching end of backup device 
- room for  more automated 
save nightliesIf you want to keep  these b ac kup s, invoke 
REMOVE MO-DISK, rep lac e the MO d isk 
c urrently in the system, and  invoke ADD 
MO-DISK. 
spce Automated save nightly removing 
oldest backupIndic ates that the old est p revious b ac kup  
is b eing  removed  to make room for the 
c urrent save.
spce Automated save weeklies removing 
oldest backupIndic ates that the old est p revious b ac kup  
is b eing  removed  to make room for the 
c urrent save.
spwd System Password changed
None
sxltCharacters ‘to found more than 
onceChang e the switc h station/trunk name so 
that it does not c ontain the c harac ters to.
 Note:  Cap italizing  the t is suffic ient.
sxlt Name: ‘name () not 
unique. See Chang e one of the names assoc iated with 
extension1 or extension2 so they are 
uniq ue.
 Note:  The names may already b e 
uniq ue, b ut when the switc h sorts them for 
the d irec tory, they may end  up  looking the 
same.  When this happ ens, c hang e them 
ag ain to make them uniq ue.
sxlt Too many errors found, logging 
suspendedClean up switc h ad ministration flaws 
d esc rib ed  in previous log  entries, and try 
the switc h names aud it again.
sxlt Name  might contain ‘to 
If the station name on the switc h c ontains 
the c harac ters to, remove the c harac ters. 
 Note: Cap italizing  the t is suffic ient.  If the 
name d oes not c ontain to, no errors will 
oc c ur. But this messag e will b e log ged  
every time the aud it runs.
Table A-1. Administration Log Entries  — Continued
Search String Message Action
Continued on next page 
						

							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-13  
A
sxlt Invalid directory display: , port: Chec k the switc h administration of the 
p ort in q uestion. Ensure that the direc tory 
feature is administered on the c orrec t 
b utton. See 
Installation and  Switc h 
Administration for the DEFINITY AUDIX 
System Release 4.0, 
585-300-122.
sxlt Failed to get name/extension 
pair from the switchFor some reason, d uring  the switc h 
names audit, the switc h d id not respond 
when the AUDIX System p ressed the 
next 
feature b utton.  
sxlt Too many errors found during 
audit: , port:   Fix the errors d esc ribed  in p revious log 
entries, and  try the switc h names aud it 
ag ain.
sxlt Audit failed, no names were 
found, port: No names/stations have b een 
ad ministered  on this switc h  (the switc h 
d irec tory is empty). Run the audit ag ain 
after the switc h is ad ministered .
sxlt Cannot light MWI on AUDIX port 
 During  a port test, AUDIX c ould not lig ht a 
messag e waiting  ind ic ator. Ensure that 
the p ort extension in q uestion (CHANGE 
VOICE-GROUP sc reen) is c orrec t. Also, 
ensure that the switc h administration of 
the p ort is c orrec t (esp ec ially lwc -store 
and  other field s assoc iated with the 
leave-word -c alling  switc h feature). See 
Installation and  Switc h Administration for 
the DEFINITY AUDIX System Release 4.0, 
585-300-122.
sxlt Cannot extinguish MWI on AUDIX 
port During  a p ort test, AUDIX c ould  not turn 
off a message waiting  ind ic ator. Ensure 
that the extension of the p ort in q uestion 
(AUDIX CHANGE VOICE-GROUP sc reen) 
is c orrec t. Then, use the switc h 
c overage-messag e-retrieval feature (on a 
d isp lay set) to ensure there are no other 
messag es for this AUDIX p ort. Also 
ensure that the switc h administration of 
the p ort is c orrec t (esp ec ially lwc -c anc el 
and  other field s assoc iated  with the Leave 
Word Calling  switc h feature). See 
Installation and  Switc h Administration for 
the DEFINITY AUDIX System Release 4.0, 
585-300-122.
Table A-1. Administration Log Entries  — Continued
Search String Message Action
Continued on next page 
						

							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-14  
A
sxlt  AUDIX port:  does not 
contain ‘AUDIX display:   Ensure that the extension of the p ort in 
q uestion (CHANGE VOICE-GROUP 
sc reen) is c orrec t. Also, c hec k switc h 
ad ministration of the AUDIX port and 
make sure the station name b egins with 
the c harac ters A U D I X. See 
Installation 
and  Switc h Administration for the 
DEFINITY AUDIX System Release 4.0, 
585-300-122.
sxlt  Call to port  does not 
cover (all calls), display:   All AUDIX ports must use a c overag e 
p ath that c overs (all c alls) to the AUDIX 
hunt group. Chang e switc h ad ministration 
so this is the c ase, and  test the port again. 
See 
Installation and  Switc h Ad ministration 
for the DEFINITY AUDIX System Release 
4.0, 
585-300-122.
sxlt Cannot get dial tone, port: 
, ret:   Chec k in ord er until you c an g et a d ial 
tone: 
 — Is p ort out of servic e? 
 — Is the system c loc k set? 
 — Do fileysystems exist? 
 — Is system hard ware bad  or 
imp rop erly seated? 
 — If no alarms are p resent, c all the RSC.
sxlt No called party information on 
outgoing call display:   During  a port test, the tested p ort c alled 
itself, but did not get any called party 
information on its d isplay. 
Make sure the extension of the port in 
q uestion (CHANGE VOICE-GROUP 
sc reen) is c orrec t. 
In the switc h translations, the Calling  
Permission field on the Class of 
Restric tion (COR) sc reen was set to n. 
Chang e to y
 for the p ort test to p ass.
Chec k switc h administration of the AUDIX 
p ort and  ensure that the station name 
b eg ins with A U D I X. See 
Installation and  
Switc h Ad ministration for the DEFINITY 
AUDIX System Release 4.0, 
585-300-122.
Table A-1. Administration Log Entries  — Continued
Search String Message Action
Continued on next page 
						

							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-15  
A
sxlt No administered extension on 
AUDIX port   Chec k the CHANGE VOICE-GROUP 
sc reen and  ensure that an extension is 
ad ministered  for the port in q uestion. See 
Installation and  Switc h Administration for 
the DEFINITY AUDIX System Release 4.0, 
585-300-122.
 Note: This messag e should  never b e 
log ged .
sxlt Cannot select call appearance  (port )  Chec k the switc h ad ministration of the 
g iven AUDIX p ort. Make sure the p ort is 
ad ministered  with all the c all ap pearanc es 
the d oc umentation req uests. See 
Installation and  Switc h Administration for 
the DEFINITY AUDIX System Release 4.0, 
585-300-122.
sxlt Display button  (port 
) might not have directory 
featureChec k if feature is ac tive. See 
Installation 
and  Switc h Administration for the 
DEFINITY AUDIX System Release 4.0, 
585-300-122.
sxlt Could not get name/extension 
pair from the switch.Display 
button Chec k the switc h administration of the 
p ort in q uestion. Ensure that the 
next 
feature b utton is ad ministered . See 
Installation and  Switc h Administration for 
the DEFINITY AUDIX System Release 4.0, 
585-300-122.
sxlt Port () might not have 
date-time feature  Chec k if feature is ac tive. See 
Installation 
and  Switc h Administration for the 
DEFINITY AUDIX System Release 4.0, 
585-300-122.
sxlt Unable to correctly parse time, 
time data: Chec k the switc h administration of the 
AUDIX ports, espec ially the d ate-time 
b utton. See 
Installation and  Switc h 
Administration for the DEFINITY AUDIX 
System Release 4.0, 
585-300-122.
sxlt Invalid month received: 
Call the RSC.
sxlt Invalid weekday received: 
Call the RSC.
sxlt Switch names database discarded
Chec k p revious log  entries.
sxlt Bad voice port extension, port 
Readminister the voic e p ort extension for 
< p ort>  on the CHANGE VOICE-GROUP 
sc reen.
Table A-1. Administration Log Entries  — Continued
Search String Message Action
Continued on next page 
						

							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-16  
A
sxlt AUDIX subscriber (ext 
) may have LWC 
disabledChec k that LWC is not disab led  on the 
switc hs CHANGE STATION sc reen, or 
that a sub sc riber without a c orrespond ing  
switc h station must have switc h numb er 
set to 0.
syda System parameters lost, default 
values insertedReadminister values on the CHANGE 
SYSTEM- PA RA METERS FEA TU RES 
sc reen and  the CHANGE 
SYSTEM- PA RA METERS O U TC A L L I N G  
sc reen.
syda Limits parameters lost, default 
values insertedReadminister values on the CHANGE 
SYSTEM-PARAMETERS LIMITS sc reen.
syda Threshold parameters lost, 
default values insertedReadminister values on the CHANGE 
SYSTEM- PA RA METERS TH RESH OL D S 
sc reen.
time Time synchronization with switch 
was successfulNone — Ind ic ates that someone c hang ed  
the system time to ag ree with the host 
switc h.  See the SET TIME sc reen.
time Set time was successful
None — Ind ic ates that someone c hang ed  
the system time b y using  the SET TIME 
sc reen.
time Time zone was changed to time_
zoneExe c u t e  RESET SYSTEM REBO O T f o r t h e  
new time zone to take effec t.
tmzs Time zone is incorrect
Chang e the time zone b y exec uting the 
CHANGE SWITCH-TIME-ZONE sc reen.  If 
that fails, c all the RSC.
traf Subscriber traffic file corrupt
Call the RSC.
traf Remote message traffic corrupt
Call the RSC.
undm Undeliverable message from 
 to  
. Mailbox fullIf this hap p ens freq uently, ask extension 2 
to d elete messag es, or give them a larg er 
mailbox.
undm Undeliverable message from 
 to  
. Subscriber not 
foundIndic ates that a sub sc rib er no long er is 
ad ministered  on the mac hine. Sender will 
also b e notified .
undm Undeliverable message from 
 to  
. Permission deniedThe sub sc rib er probab ly tried  to send  a 
p rivate messag e whic h is not allowed . 
(The send er was also notified  that the 
messag e was not delivered.)  Tell the 
sub sc riber not to mark remote messag es 
as p rivate.  Review the sub sc rib ers 
c ommunity to ensure it is c orrec t on the 
DISPLAY SUBSCRIBER sc reen.
Table A-1. Administration Log Entries  — Continued
Search String Message Action
Continued on next page 
						

							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-17  
A
undm Undeliverable message from 
 to  
. Transmission 
problemsMay ind ic ate that the mac hine is not 
working p roperly or the d ialed fac ilities 
used to ac c ess this mac hine are not 
correct.
undm Undeliverable message from 
 to  
. Sending restrictedNone — Rec ip ient has c hosen not to 
rec eive messag es from send ers 
restric tion c ommunity.  See the CHANGE 
SYSTEM-PARAMETERS 
SENDING-RESTRICTIONS sc reen.
undm Undeliverable message from 
 to  
. Miscellaneous 
reasonContac t the RSC and  rep ort p rob lems 
with the network.
undm Undeliverable message from 
 to  
. Only one active
login announcement allowedNone — The send er will also b e notified .
undm Undeliverable message from 
 to  
. AMIS analog 
recipient, wrong numberIf the logg ed  numb er is not a wrong  
number, a system restart is nec essary. 
Otherwise, read ministration of the AMIS 
number may be nec essary.
undm Undeliverable message from 
 to  
. Transmission 
attempt exception for AMIS 
analogChec k out the AMIS network c onnec tions.  
If troub le persists, c all the RSC.
undm Undeliverable message from 
 to  
. AMIS returned 
messageCall the RSC.
undm Undeliverable message from 
 to  
. AMIS message 
longer than 8 minutesNone — The send er will also b e notified .
unod Incoming AMIS message from an 
unknown machine 
[ccc][nxx][yyyzzzz]Add  mac hine using ADD MACHINE, or 
ig nore message.
vprm voice port [port num] removed 
due to upgrade
wrnm Received wrong number failure 
for AMIS outgoingNone — The send er was notified  of the 
error.
xfer Call Transfer turned on/off by 
login  on port None — Provid es c hang e in transfer 
func tionality for sub sc rib ers/auto 
attend ants.
Table A-1. Administration Log Entries  — Continued
Search String Message Action
Continued on next page 
						

							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-18  
A