Lucent Technologies Definity Audix System Release 4.0 Screens Reference Manual

							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Screen Descriptions 
3-249 save Weekly 
3
Field Description
Sample Tasks
This sc reen is used to p erform an immed iate save of the d ata that is b ac ked  up  
automatic ally eac h week. You c an p erform this save b y ad d ing  the d ata to the 
b ac kup s that alread y exist on the MO d isk, or you c an erase the MO d isk and  
ad d  the new d ata in one op eration. Erase the MO d isk if the d isk is full, or if it has 
a c orrup t file system. If the MO is full, or if it has a c orrup t file system, the system 
will generate an alarm.
Bac king  up  d ata b y ad ding  it to existing  b ac kup s on the MO d isk:
1. Type save weekly
 and  press   (Enter).
2. Press   (Enter) to p roc eed  with the b ac kup  or   (Canc el) to c anc el the 
op eration. The save op eration will p roc eed  in the b ac kg round .
Bac king  up  d ata while erasing  the MO d isk:
1. Type save weekly initialize
 and  p ress   (Enter).
2. Chec k d isp layed b ac kup  status and  p ress   (Enter) to c onfirm erasure of 
the MO d isk and  proc eed  with the b ac kup or   (Canc el) to c anc el the 
op eration. The save op eration will p roc eed  in the b ac kg round .
To verify that the b ac kup  has b een p erformed , typ e display backups
. Field Description (Display only)
Status of most recent 
backup“ in p rog ress”  bac kup  is c urrently running
“ failed ”  b ac kup  failed
“completed” backup completed successfully
“ not run”  b ackup  not run since last restart/reboot
F3
F3F1
F3
F3
F1 
						

							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Screen Descriptions 
3-250 save Weekly 
3 
						

							Administration Log Entries 
A-1  
A
DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
A
Administration Log Entries
The Ad ministration Log  sc reen lists c od es and  messag es that c an be used  as a 
searc h string  to sp ot troub le that may b e oc c urring with the DEFINITY AUDIX 
system, its features, or the switc h. The system ad ministrator should  monitor this 
log whenever the A
 ap p ears on the status line, and  take prop er ac tion.
Ta b l e  A - 1
 lists these log entries and  g ives any rep air ac tions that may c orrec t the 
problem.
Table A-1. Administration Log Entries 
Search String Message Action
aabe Invalid attendant, sub= 
ext=Readminister attend ant: c hang e b utton 
assignment to a valid extension on the 
CHANGE SUBSCRIBER sc reen.
aanb No buttons for attendant, 
sub= ext=Assig n b uttons or delete the unneed ed 
attend ant b y exec uting the CHANGE 
SUBSCRIBER or the REMOVE 
SUBSCRIBER sc reen.
aand Auto-attendant schedules and 
routing information missing, 
using defaultsReadminister auto-attend ant d ata
adm Guest password is less than the 
minimum required length. Please 
change itChang e guest p assword by invoking the 
SYSTEM- PA RA METERS FEA TU RES 
sc reen.
apib Break-in Attempt into mailbox 
owned by ,  
from APIChec k into this — Could  be an ind ic ation 
of toll fraud!
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							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-2  
A
atpg Attendant  does not 
have a personal greeting 
recordedRec ord  the attend ant menu.
attm Auto Attendant calls itself, 
Invoke the CHANGE SUBSCRIBER 
sc reen and  c hang e the Auto Attend ant 
timeout extension to something other than 
the attend ant’s extension.
attm Attendant %s has no buttons 
defined. Should this be a 
bulletin board?Define the extension as a b ulletin board.
attm Menu choice  (ext. 
) for attendant 
 is an invalid 
subscriberInvoke the CHANGE SUBSCRIBER 
sc reen and  remove this menu c hoic e, or 
make a mailb ox for extension 1 using the 
ADD SUBSCRIBER sc reen.
attm Default menu choice  
(ext. ) for 
attendant. is an 
invalid subscriberInvoke the CHANGE SUBSCRIBER 
sc reen and  remove this menu c hoic e, or 
make a mailb ox for extension 1 using the 
ADD SUBSCRIBER sc reen.
attm Menu choice  (ext. 
) for attendant. 
 does not have 
proper permissionInvoke the CHANGE SUBSCRIBER 
< ext2>  sc reen and  g ive Call Answer or 
Guest Greeting  p ermission to sub sc rib er 
assigned  to extension 1.
attm Default menu choice  
(ext. ) for 
attendant.  does not 
have proper permissionInvoke the CHANGE SUBSCRIBER  
< ext2>  sc reen and  g ive Call Answer or 
Guest Greeting  p ermission to sub sc rib er 
assigned  to extension 1.
attm Attendant  choice has 
invalid treatment Invoke the CHANGE SUBSCRIBER  
sc reen to repair the Auto Attend ant 
problem.
attx Transfer not allowed and 
attendant  allows 
transferTurn on transfer using  the CHANGE 
SYSTEM- PA RA METERS FEA TU RES 
sc reen.
attx Transfer not active and 
attendant  uses 
transferTurn on transfer using  the CHANGE 
SYSTEM- PA RA METERS FEA TU RES 
sc reen.
bsxt Call answer, non-subscriber 
Someone without an AUDIX mailbox either 
has c overag e to AUDIX or is invoking  Call 
Forwarding  to AUDIX.  Give them a 
mailb ox, remove c overage, or tell them 
not to use Call Forward ing to AUDIX.  
Each time a call comes to an AUDIX port 
for this sub sc rib er, the p ort c annot take 
another c all until the c all hang s up.
Table A-1. Administration Log Entries  — Continued
Search String Message Action
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							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-3  
A
bver Invalid AMIS version from remote 
systemAMIS messag es c ould not b e transmitted 
to or from a remote mac hine b ec ause a 
d ifferent p rotoc ol was used .
cbnm Local number missing from 
callback numberCorrec t the AMIS translations using  the 
CHANGE MACHINE sc reen.
clrd Administration log manually 
clearedNone
clrd Administration log recovered 
during auditNone
clrd Administration log recreated 
during auditNone
clrd Administration log recreated 
during initializationNone
cmty Network machine (machine-name) 
has illegal community ID. Set 
default to 1Administer the mac hines c ommunity ID 
b y exec uting the CHANGE MACHINE 
sc reen.
cmwl Corrupt message waiting light, 
extension This indic ates a d isag reement between 
the AUDIX System and  the switc h ab out a 
sub sc ribers MWL. Could  b e c aused  b y a 
rac e c ond ition. If the sub sc rib er 
c omplains often, c ontac t the RSC.
cpas Copy announcement set from 
announcement set:annc-set_1 to 
announcement set annc-set_2, 
interrupted by shutdown. RecopyInvoke the COPY ANNOUNCEMENT-SET 
sc reen to rec opy.
ctna Covering extension assigned 
while Call Transfer out of AUDIX 
is not activeInvoke the CHANGE 
SYSTEM- PA RA METERS FEA TU RES 
sc reen to ac tivate Call Transfer. Then 
reexec ute the CHANGE SUBSCRIBER 
sc reen.
dupt duplicate touch tones
Chang e name of d uplic ate mailb ox.
dups duplicate subscriber
Chang e name of d uplic ate mailb ox.
fsot Space threshold exceeded
Chec k the DISPLAY 
SYSTEM- PA RA METERS TH RESH OL D S 
sc reen.
fsut Space threshold resolved
None
ftwa Error obtaining system profile. 
Flash transfer delay set to 2 
(default)None
furm Starting full update 
None
Table A-1. Administration Log Entries  — Continued
Search String Message Action
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							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-4  
A
furm Full update (not including 
names) completed from None
furm Full update completed - names 
received successfully from 
None
furm Full update completed - no names 
needed from None
furm Full update failed from Chec k p ort status.
furm Remote update discrepancies 
require full update from 
None
furm Local update discrepancies 
require full update from 
Chec k p ermission.
furm Full update denied due to 
permission from Chec k p ermission.
furm Full update aborted and 
transmissions temporarily 
disabled due to errors from 
Chec k p ermission.
furm Full update aborted and 
transmissions temporarily 
disabled due to errors from 
Chec k p ermission on loc al and  remote 
system.
furm A full update has been requested 
by None
furm Full update (not including 
names) completed to None
furm Full update (not including 
names) completed to None
furm Update discrepancies require 
full update to None
furm Unable to perform requested full 
update to - 
updates temporarily disabledChec k p ermission.
furm No permission for requested full 
update to Chec k p ermission.
Table A-1. Administration Log Entries  — Continued
Search String Message Action
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							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-5  
A
furm Extension missing causing a full 
update   
(extension>None
furm Extension ADD causing a full 
update  
None
gpcf Guest password conflict:  
Chang e the guest p assword so a c onflic t 
no longer exists, then inform the 
sub sc riber.
ilbm Loopback message from , cannot replyCorrec t the AMIS translations using  the 
C H A N G E SYSTEM- PA RA METERS 
ANALOG-NETWORK sc reen.
inva Invalid AMIS analog dial string 
Correc t the AMIS translations using  the 
CHANGE MACHINE sc reen.
isum Invalid digit in AMIS sum string
Call the RSC.
laom Maintenance port busy, Alarm 
Origination calls blockedLog  off the maintenanc e p ort.
laom Alarm Origination line 
disconnectedCall the RSC.
laom Alarm Origination call failed
Call the RSC.
laom No answer to an Alarm 
Origination call at the far endCall the RSC.
laom No acknowledgement of 
transmission of an Alarm 
Origination callCall the RSC.
lfmb Full mailbox for 
If this hap pens freq uently, talk with the 
subscriber. A larger mailbox may be 
need ed , or you c an sugg est they c lear out 
their mailb ox more often.
lfmb Broadcast mailbox is full
If you have an imp ortant b road c ast 
messag e to deliver, log  into the sp ec ial 
b road c ast mailbox and  d elete an old  one. 
Then resend  your messag e.
link Link integrity has been reset to 
n/y
lnnr Name not recorded for  
extension Rec ord  a name for the subsc riber 
specified in the log message.
lpba Break-in attempt into mailbox 
owned by ,  from Chec k into this — Could  be an ind ic ation 
of toll fraud!
Table A-1. Administration Log Entries  — Continued
Search String Message Action
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							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-6  
A
lpba Break-in attempt into mailbox 
owned by ,  from outside callChec k into this — Could  be an ind ic ation 
of toll fraud!
lsos System out of space
Inform subsc rib ers to delete unnec essary 
messag es or greeting s. (You c an use the 
log in announc ement to d o this effec tively. 
Make the announc ement non-d ial 
throug h.) If you g et little resp onse, lower 
the retention time on the c lass of servic e 
sc reens for old and  filed  messag es and 
then exec ute. Run AUDIT MAILBOXES. 
Unused announc ements and  
announc ement sets c an also be removed. 
Or you c an d ec rease the numb er of 
sub sc ribers, or delete unnec essary 
remote sub sc rib ers.
lsxl Mixed local subscriber extension 
lengthsFix sub sc rib er datab ase so all 
sub sc ribers have the same extension 
leng ths.
mnod Multiple nodes for AMIS address 
C h e c k  t h e  D I SPL A Y A D D RESS- RAN GES 
sc reen.  Then c orrec t the AMIS 
translations using the CHANGE 
SYSTEM-PARAMETERS 
ANALOG-NETWORK sc reen.
mnod Multiple nodes for AMIS 
addressesCorrec t the AMIS translations.
msot Message space threshold - upper
Chec k the DISPLAY 
SYSTEM- PA RA METERS TH RESH OL D  
sc reen. Inform subsc ribers to delete 
unnec essary messag es or greeting s. 
(You c an use the log in announc ement to 
d o this effec tively. Make the 
announc ement non-d ial throug h.) If you 
g et little response, lower the retention time 
on the c lass of servic e sc reens for old and  
filed  messages and  then exec ute. Run 
AUDIT MAILBOXES. Unused  
announc ements and announc ement sets 
c an also b e removed . Or you c an 
d ec rease the numb er of subsc rib ers, or 
d elete unnec essary remote sub sc rib ers. 
msot Message space threshold - middle
msot Message space threshold - lower
msut Message space threshold - 
retiredNone — Indic ates the time when the 
threshold  was resolved .
Table A-1. Administration Log Entries  — Continued
Search String Message Action
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							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-7  
A
ncol name conflict
Chang e name of d uplic ate mailb ox or 
remote mac hine, then rerun GET 
REM O TE.
noci No transmission cycle 
intersection with outcalling for 
node:  name: This c onc erns AMIS networking . AMIS 
networking  uses the outc alling  c yc les on 
t h e  SYSTEM -PARA METERS 
OUTCALLING sc reen. In this c ase the 
c yc les on the MACHINE sc reen for the 
g iven node d o not intersec t with the 
outc alling  c yc les.  One or b oth c yc les 
must b e c hang ed  for AMIS messages to 
b e sent.
ncyc Network machine (machine-name) 
has no transmission cyclesAdminister transmission c yc les by 
exec uting  the CHANGE MACHINE 
sc reen.
ncfl Connect success to machine 
None
ncfl Connect failure to machine 
 (busy) or (dial 
denied) or (try again) or (no 
answer) or (no carrier) or 
(protocol handshake failure) or 
(premature hang up) or (unknown 
reason)None
ndig Network machine (machine-name) 
has illegal extension sizeAdminister the mac hines extension size 
b y exec uting the CHANGE MACHINE 
sc reen.
ndny Remote subscriber update from 
 deniedChec k p ermission.
ndsd Remote subscribers are deleted
None
nloc Local node record missing, 
default insertedAdminister the loc al mac hine b y 
exec uting  the CHANGE MACHINE 
sc reen.
nlrl Rejected login from remote 
machine - invalid passwordChec k p assword .
nlrl Rejected login from remote 
machine - unknown machine nameChec k mac hine name.
nmar Cannot add remote subscriber - 
system limit exceededInc rease system limit for remote 
sub sc riber.
nmar Disabling incoming network 
administrative updates.Run “ aud it network-d ata” to enab le 
updates.
nmar Enabling incoming network 
administrative updates.None
Table A-1. Administration Log Entries  — Continued
Search String Message Action
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							DEFINITY AUDIX System Release 4.0 Screens Reference  585-300-213  Issue 1
May 1999
Administration Log Entries 
A-8  
A
nmtl Message transmission limit 
reached for machine Consid er enlarging  the rang e of times that 
AMIS messag es are sent, c hanging  the 
outc alling  sc hed ule, or b oth.
nmtt Message transmission threshold 
reached for machine Chec k if the messag e c an b e sent to that 
mac hine b y invoking  the 
System-Parameters Threshold s sc reen.
nntr Send to nonadministered remote 
node. Set field to y for machine 
(machine-name)Administer send ing  to nonad ministered  
remote sub sc rib ers b y exec uting the 
CHANGE MACHINE sc reen, or 
ad ministered  users on this node using  
A D D  REM O TE- SU B SC RI B ER.
nprm One network port removed during 
upgrade
nrli Connect to machine 
 aborted - invalid 
machine nameChec k mac hine name on loc al and  
remote system by invoking  the Mac hine 
Profile sc reen.
nrli Connect to machine  aborted - invalid password Chec k p assword  on loc al and  remote 
system by invoking the 
System-Parameters Network sc reen.
nrli Connect to machine 
 aborted - 
permission deniedChec k d ial string .
nrli Connect to machine 
 aborted - (seize 
or dial failed)Chec k net-p ort status.
nrng Network machine (machine-name) 
has no address rangesAdminister the ad d ress rang es b y 
exec uting  the CHANGE MACHINE 
sc reen.
nsmb No voice space available to add 
new mailboxInform subsc rib ers to delete unnec essary 
messag es or greeting s. (You c an use the 
log in announc ement to d o this effec tively. 
Make the announc ement non-d ial 
throug h.) If you g et little resp onse, lower 
the retention time for old and  filed  
messag es on the c lass of servic e sc reens 
and  then exec ute. Run AUDIT 
MAILBOXES. Unused announc ements 
and  announc ement sets c an also be 
removed . Or you c an d ec rease the 
number of subsc ribers, or delete 
unnec essary remote sub sc rib ers.
nsua Full update requested but remote 
update permissions deniedTurn on permission.
Table A-1. Administration Log Entries  — Continued
Search String Message Action
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