Kyocera FS 1028MFP User Manual

							OPERATION GUIDE9-1
9 Maintenance
This chapter describes cleaning and toner replacement.
• Cleaning .............. ................................................. .........9-2
• Toner Container ......... .......................................... .........9-5
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							Maintenance 
9-2OPERATION GUIDE
Cleaning
Clean the machine regularly to ensure optimum output quality.
CAUTION: For safety, always unplug the power cord before cleaning the machine.
Glass Platen
Wipe the inside of the document processor and the glass  platen with a soft cloth dampened with alcohol or mild 
detergent.
IMPORTANT:  Do not use thinner or other organic solvents.
Cleaning the Machine
To avoid print quality problems, the interior of the  machine must be cleaned with every toner container 
replacement.
1Open the front cover.
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							Maintenance 
OPERATION GUIDE9-3
9
2Lift the developer unit together with the toner 
container out of the machine.
3Remove the drum unit from the machine by holding 
the green levers with both hands.
NOTE: The drum unit is sensitive to light. Never 
expose the drum unit to light for more than five 
minutes.
4Place the drum unit flat on a clean, level surface.
IMPORTANT:  Do not place the drum unit on end.
5Use a clean, lint free cloth to clean dust and dirt 
away from the metal registration roller.
IMPORTANT: Take care not to touch the transfer roller 
(black) during cleaning.
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							Maintenance 
9-4OPERATION GUIDE
6On the drum unit, slide the main charger cleaner 
(green) back and forth 2 or 3 times to clean the 
charger wire, then return it to its original position 
(CLEANER HOME POSITION ).
IMPORTANT:  Remove the fixing tape on the main 
charger cleaner before cleaning for the first time.
After cleaning, make sure you restore the main charger 
cleaner to its home position.
7When cleaning is complete, return the drum unit to 
the original position.
8Return the developer unit  to its position, aligning 
the guides at both ends with the slots in the 
machine. Then, close the front cover.
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							Maintenance 
OPERATION GUIDE9-5
9
Toner Container 
When the message display displays Add toner, replace the toner.
Every time you replace the toner container, be sure to  clean the parts as instructed below. Dirty parts may 
deteriorate output quality.
CAUTION: Do not attempt to incine rate the toner container or the wast e toner box. Dangerous sparks may 
cause burns.
Toner Container Replacement
1
Open the front cover.
2Turn the lock lever to the unlock position. Push the 
lock lever to the position marked by the arrow and 
pull out the toner container.
NOTE: Put the old toner container in the plastic bag 
(supplied with the new toner kit) and discard it later 
according to the local code or regulations for waste 
disposal.
3Take the new toner container out of the toner kit. 
Shake the new toner container at least 5 times as 
shown in the figure in order to distribute the toner 
evenly inside the container.
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							Maintenance 
9-6OPERATION GUIDE
4Remove the label from the toner container.
5Install the new toner container in the machine. 
Push firmly on the top of the container at the 
positions marked PUSH, until you hear a click.
6Turn the lock lever to the lock position.
7Close the front cover.
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							Maintenance 
OPERATION GUIDE9-7
9
Prolonged Non-Use and Moving of the Machine
Prolonged Non-use
If you ever leave the machine unused for a long period of time, remove the power cord from the wall outlet.
We recommend you consult with your dealer about the additional actions you should take to avoid possible 
damage that may occur when the machine is used next time.
Moving the Machine
When you move the machine:
• Move it gently.
• Keep it as level as possible to avoid spilling toner inside the machine.
• Be sure to consult a service technician before attempting long distance transportation of the machine.
WARNING: If you ship the machine, remove and pack the deve loper unit and drum unit in a plastic bag and 
ship them separately from the machine.
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							Maintenance 
9-8OPERATION GUIDE
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							OPERATION GUIDE10-1
10 Troubleshooting
This chapter explains how to solve problems with the machine.
• Solving Malfunctions .... ...............................................10-2
• Responding to Error Messages .... ..............................10-5
• Clearing Paper Jams ............... ................................. 10-11
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							Troubleshooting 
10-2OPERATION GUIDE
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the  checkpoints and perform procedures indicated on the 
following pages. If the problem persists,  contact your Service Representative.
Symptom Checkpoints Corrective ActionsReference 
Page
The operation panel 
does not respond 
when the main power 
switch is turned on. Is the machine plugged in? Plug the power cord into an AC 
outlet. —
Pressing the Start key 
does not produce 
copies. Is there a message on the 
Message Display?
Determine appropriate response to 
the message and respond 
accordingly. —
Is the machine in Sleep 
mode? Press the Power key to recover 
the machine from Sleep mode. The 
machine will be ready to copy 
within 45 seconds. 3-5
Blank sheets are 
ejected. Are the originals loaded 
correctly? When placing originals on the 
platen, place them face-down and 
align them with the original size 
indicator plates. 2-44
When placing originals in the 
optional document processor, 
place them face-up. 2-46
Printouts are too light. Is the machine in Auto 
Density mode? Set the correct density level for 
auto density. —
Is the machine in Manual 
Density mode? Select the correct density level.
5-13
When changing the default density 
level, adjust the density manually 
and choose the desired level. —
Is the toner dist ributed evenly 
within the toner container? Shake the toner container from 
side to side about several times. 9-5
Is there a message indicating 
the addition of toner? Replace the toner container.
9-5
Is the paper damp? Replace the paper with new paper. 2-28
Is EcoPrint mode enabled? Disable EcoPrint mode. 4-10
Printouts are too dark. Is the machine in Auto 
Density mode? Set the correct density level for 
auto density. —
Is the machine in Manual 
Density mode? Select the correct density level.
5-13
When changing the default density 
level, adjust the density manually 
and choose the desired level. —
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