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Vodavi Starplus Dhs-l Technical Manual

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    							4
    SLT Features and
    Operation
    The System and Single Line Telephone Features of theSTARPLUS®DHS-L™Systems
    are listed and described in alphabetical order. Features described here pertain to
    Single Line Telephones and Analog devic es (FA X, modem, c ordless phone, etc .)
    co nn e ct e d t o t heDHS-Lvia the 2-Port Analog Adapter and 2-Port Analog Expander.
    An abbreviated feature index is provided; refer to
    Table4-1: SLT FeatureAccessCodes. 
    						
    							SLT Fea t u re Co de Ta bl e4-3
    Chap ter 4 - SLT Featu res an d Operation
    SLT Feature Co de Table
    Single Line Telephones can access all of the following feature codes:
    Ta ble 4-1 : SLT Fe at ure A cc ess Co des
    Feat ure Co de
    Alar m Clo ck
    Set
    Cancel#92+hhmm+[1or2]
    #✳92
    Call Back
    Clear[Ext ]#
    #✳##sss
    Call Brokering [Flash]
    Call For ward
    Busy
    Cancel
    D ir ect (A ll C a ll s)
    DND Forward
    External Forward
    Fol low To
    Fol low Me Call Forward
    No Answer#2 + (Forw ard type)
    #21 + [d estin a tio n]
    #✳2+ (Forwardtype)
    #22 + [d estin a tio n]
    #27 + [d estin a tio n]
    #26
    #25 + [d estin a tio n]
    #23 + [d estin a tio n] + p p pp
    #24 + [d estin a tio n] + (ri ng ti me 01-0 4)
    Call Operator 0
    Call Park Answer by CO Line #73 + (Call Park st at ion number )
    Call Pickup
    Direct
    Group[Ext ]6
    #54
    Camp On 4
    CO L i ne A c ce s s
    Speci fic Li ne9
    700-795
    Do Not Disturb (Set/Clear) #4
    Flash Fl ash
    Ho ld [ Fl as h ]
    Ho t L in e ( Ri ng D ow n)
    Cancel#9✳
    [Flash]#✳9✳ 
    						
    							4-4S LT Fe at u re Co de Ta ble
    Ch apter 4 - SLT Features an d Operation
    In terc om Cal l 201-272 , 301-372
    In tru sio n (Pr iv ac y ) [Ext ]8
    Last Number Redial #8
    L i n e Fl a sh C O /P B X [ Fl as h ]
    Message Wai ting
    Cancel
    Clear Message Sent
    Retrieve
    Send#✳96 + sss
    #✳#9 + sss
    #96
    [Ext ]9
    Page
    Exter nal—Pag in g Sp eak ers
    Meet Me Answer (Meet Me Page)
    St at ion Group
    System All Call820 o r 821
    #59
    40 + g g
    425
    Speed Dial
    Dialing
    Stori ngbb b
    #1+bbb+n+[Flash]
    Stati on Lock
    Password Change
    Unlock#97 + PP PP + #
    #97 + PP PP + pp p p
    #97 + PP PP +✳
    Tr ansfer Fl ash + sss + hangup
    UCD Gr ou p (H un t) 430-453
    Vo ice M ai l # 64
    bbb = bi n number
    gg = group number
    n = outside phone number
    PPPP = current password
    pppp = new password
    ss s = st at io n n u mb er
    Ta ble 4-1 : SLT Fe at ure A cc ess Co des
    Feat ure Co de 
    						
    							Al ar m C l o c k4-5
    Chap ter 4 - SLT Featu res an d Operation
    Alarm Clock
    Des crip ti on
    An SLT may instruct the system to ring the telephone at a predetermined time for use as
    areminder.
    Opera tion
    Set
    1. Lift hands et.
    2. Di al [#] + [9] + [2] + [hh] + [mm] + [1 or 2].
    hh = hour in mi litary format
    mm = min u t e
    [1 ] = o ne t i me
    [2 ] a l wa y s
    Canc el
    1. Lift hands et.
    2. Dial [#] + [✳]+[9]+[2].
    Ca l l B ac k
    Des crip ti on
    When the SLT user calls another system station that is busy he may leave a Call Back
    request at the station. When the Call Back request is invoked, the SLT station will ring
    when the b usy station goes on hoo k. Once the S LT answe rs the Call Back ringing, a ne w
    int e rc om c all i s pla c ed to the s tat i on pr ev ious ly di ale d.
    Opera tion
    When listening to Busy Tone after dialing a station number or CO line number:
    Di al [#] .
    Cle ar
    ToclearaAllCallBackrequest:
    1. Lift hands et.
    2. Dial [#] + [✳] +[#]+ [#]+ [xxx]
    x x x = St a t io n N um ber 20 1- 27 2, 30 1- 37 2
    St ation Ala rm se tti ng is can cel led after e ach u se . 
    						
    							4-6Call Brokering
    Ch apter 4 - SLT Features an d Operation
    Call Brokering
    Des crip ti on
    Single L ine T elephon e ( SLT ) station use rs ma y conne ct to a s econd party and alte rnate
    be twe en connection s. This f eature is des irable whe n an SLT us er wants to mainta in th e
    connection of the pa rtie s and at th e s ame time ke ep them se parate f rom ea ch other.
    Opera tion
    While engaged on an intercom or C O line call:
    1. Pres s H ook Flas h. T he original conversation pa rty is placed on h old.
    2 . Di al th e n ext s tat i o n o r CO l ine c al l.
    When the new party answers:
    PressHookFlashtobeconnectedtothefirstpartyandplacethenewcallonhold.
    Ca l l For w ar d
    Des crip ti on
    The S LT user m ay f orwa rd telephone calls to a nother station, VM or Hun t Group using 4
    call type criteria. The SLT us er may also u se Follow Me F orwa rd to extend calls at an other
    station to this station.
    Opera tion
    Calls to this station will follow the forward scheme selected.
    To set up Cal l For war d mo des :
    Lift hands et.
    Bu sy
    1. Lift hands et.
    2. Dial [#] +[ 2] + [1] + [xxx].
    xxx = destination de sired
    Canc el
    1. Lift hands et.
    2. Dial [#] + [✳]+[2]+(forwardtype).
    Dire ct (All Call)
    1. Lift hands et.
    2. Dial [#] + [2] + [2] + [xxx].
    xxx = destination de sired
    Th e use r a t t he forwa rde d sta tion wi ll he ar sp eci al In terc om Remi nde r tone si gnify ing th at
    Cal l F orward i s a ctiv ate d. 
    						
    							Cal l Operator (C al l Attendant) 4-7
    Chap ter 4 - SLT Featu res an d Operation
    DN D Fo r wa rd
    1. Lift hands et.
    2. Dial [#] + [2] + [7] + [xxx].
    xxx = destination de sired
    External Forward
    1. Lift hands et.
    2. Dial [#] + [2] + [6].
    Fo llow To
    1. Lift hands et.
    2. Dial [#] + [2] + [5] + [xxx].
    xxx = destination de sired
    Fo llow Me Call Forward
    1. Lift hands et.
    2. Dial [#] + [2] + [3] + [xxx] + [ppp p].
    xxx = destination de sired
    pppp = current password
    No An sw e r
    1. Lift hands et.
    2. Dial [#] + [2] + [4] + [xxx] + [t].
    xxx = destination de sired
    t=timetoringbeforeforwarding; 0=10secs,1=20secs,2=30secs, 3=40secs, and 4=50secs
    Call Operato r (Call Attendant)
    Des crip ti on
    The system Attendant station may be easily called by one dialed digit code. At default,
    thi s c o de is 0 .
    Opera tion
    1. Lift hands et.
    2. Dial [0].
    Co n dit io n s
    †The code dialed for the system attendant (0- 9) is dependent on Database
    Programming of Operator Code. If 9 is p rogramm ed, tha t is th e code that mus t be
    used to call the system attendant.
    †The Operator acces s code (0 or 9) is mutu ally exclus ive with the outs ide CO line
    acces s code. 
    						
    							4-8Ca ll Pa rk An swe r
    Ch apter 4 - SLT Features an d Operation
    Ca l l P ar k A n s wer
    Des crip ti on
    SLT users can retrieve calls that have been placed into Call Park status, by dialing the Call
    Park Answe r Fe ature Cod e p lus the s ta tion n umber or the CO Line numbe r.
    Opera tion
    1. Lift hands et.
    2. Dial [#] + [7] + [3] + [xxx ].
    xxx = Call Park station number
    Call Pickup
    Direct
    Des crip ti on
    Ringing calls at unattende d s ta tions may be re trieve d usin g the Dire ct Pickup code.
    Opera tion
    1. Lift hands et.
    2. Dial [xxx] + [6].
    x x x = St a t io n N um ber 20 1- 27 2, 30 1- 37 2
    Group
    Des crip ti on
    Ringing calls at unattende d s ta tions may be re trieve d via Group Pickup cod e, ass uming
    that the station invoking the feature is in the same Station Group as the ringing station.
    Opera tion
    1. Lift hands et.
    2. Dial [#] +[ 5] +[4].
    Ca m p On
    Des crip ti on
    ThisfeatureallowsyoutoCampOnabusyCOlineandreservethatCOlineforusewhen
    it b ec ome s a vai la ble . Thi s f eat ur e el imi nat es t he nee d f or y ou t o c ont inua ll y ob se rve t he
    li ne st at us f or ava il abi li t y. You may only hav e one C amp On act ive a t any t i me.
    Opera tion
    1. Lift hands et.
    2. Dial CO or STA #, receive busy tone.
    3. Dial [4]. 
    						
    							CO Lin e Acc e ss4-9
    Chap ter 4 - SLT Featu res an d Operation
    CO Line Access
    Des crip ti on
    CO line access is simplif ied a t an SLT by d ialing a CO line access code. The cod e m ay b e
    0- 9, dep endi ng on D at abas e Pr ogra mmi ng. C O l ine gr oup acce ss code s a re als o ava il abl e.
    Unused C O ports must b e p rogram med as open .
    Opera tion
    To acces s a ny idle CO line:
    1. Lift hands et.
    2. Dial [9].
    Spe cif ic Lin e
    To acces s a specif ic CO Line:
    1. Lift hands et.
    2. Dial [ccc].
    ccc = the CO line number/code for the desired CO line number (700-795)
    Co n dit io n s
    †An SLT station may dial access any CO line that has been allowed in database
    pr ogra mmin g.
    †The di al code s 0-9 a re mutual ly excl usi ve. Whe n one or the o the r is pr ogra mme d as
    the Operator Code the remaining is assigned for out dialing at SLT stations.
    †The CO line(s) permitted for outgoing s election in any CO line Group, or in div idua lly,
    are d ependent on the station prog ram ming for CO line access.
    Do No t Disturb (D ND)
    Des crip ti on
    SLT stations may place their telephones in DND mode to avert incoming calls.
    Opera tion
    To set D ND:
    1. Lift hands et.
    2. Dial [#] + [4].
    To cl e ar:
    1. Lift hands et.
    2. Dial [#] + [4].
    Cal ls to a statio n in D ND wi ll he ar DN D Tone . 
    						
    							4-10Fla sh
    Ch apter 4 - SLT Features an d Operation
    Co n dit io n s
    †Reminde r Tone is heard each time the us er goe s off h ook to mak e ca lls when DND is
    active to remind the user of the DND condition.
    †When an SLT is in D ND mode, DS S b utton LE Ds at other s tations w ill fla sh, (Ref er to
    Chapter 3, Key Station Features, O peration, and Programming,and”Do Not Dist urb
    (DND)”.
    Flash
    Des crip ti on
    Thi s f ea tur e all ows CO /P B X li ne use rs wor king be hind a C ent r ex or P B X li ne to gene ra te a
    hook-f la sh ov er that line to access fea tures or tra nsfer calls .
    Opera tion
    While connected to a CO/PBX line:
    Pr es s F las h .
    Programming
    Single L ine T elephon e op eration requires that the user of a SL T h ook flash to in voke call
    ro ut i ng fe at ure s suc h a s H o ld and Cal l Tr ans fer . T heDHS-Lmust moni tor the timi ng of a
    hook f las h a t a S LT to dis tinguish a hook flash reques t from a hang up req uest.
    A hook f la sh req uest is ty pica lly an y depress ion of the hook switch la sting less tha n 0.8
    sec (800 msec), however users may also use the hook switch to disconnect the current
    call a nd req ues t dia l tone for a second ca ll.
    SLT Hook Fla sh i s d iv ide d i nto two prog ra mmabl e dat a fi e lds ; ST A R T a nd EN D. T he STA R T
    field entry d etermines the m inimum on-hook duration tha t will be accep ted a s a hook
    fl ash. The E ND dat a f ie ld ent r y de te rm ine s t he max imum on-hoo k dur at ion th at wil l be
    accepted as a hook flash.
    Defa ul t
    TheDHS- LSTART field is set for 300 msec, and the END field is set for 800 msec.
    †TheprogrammablerangefortheSTARTfieldis:
    100/200/300/400/500/600/700/800/900/1000/1100/1200/1300/1400
    †The programmable range for the END field is:
    400/500/600/700/800/900/1000/1100/1200/1300/1400/1500
    It is re com mend ed tha t S LT st ation s in st alle d be e quip ped wi th a T A P o r F LA S H butto n a nd
    the guaranteed disconnect feature. (Many SLT models offer these features.) These features
    will g rea tly e nha nce .If the SL T stat ion use r st ays on-h ook fo r any ti me e xce ed ing th e E ND
    time progr amme d, the prev io us c all wi ll be discon nec ted .
    Th e system software wi ll alway s mai ntai n a ho ok flash time o f 100 msec mi nimum . It is not
    possible to pro gram a h ook fla sh time t hat pr ovi des no h ook fl ash ope ratio n time . 
    						
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