Vodavi Starplus Dhs-l Technical Manual

							Speed Di aling (ABBR)3 -121
Chapt er 3 - Key Station Featu res , Opera tion , an d Programmin g
To dia l a numb er st or ed in Spe ed Di al :
Dial the desired bin number (500-549):
Setting Up System Speed Dial Programming
To pr ogra m a sys te m sp ee d di al bi n:
1 . Ent er D ata bas e Pr ogra mmin g.
2. Pres s [ next] u ntil you reachRe s ou rc e.
3. Press [show].
4. Pres s [ next] u ntil you reachSys Abbbr No.
5. Press [show].
6. Enter tenant number.
7 . Pr es s [ show]. The di spl ay shows:
8. Press [show].
9. Press [chg].
10. Enter d esired phone numbe r and press [s ave].
(The ABBR NO screen returns to enter other tenant numbers.)
System Sp eed Dial N umber Assig nmen t (600-699)
In Sys te m Pr ogr ammi ng m ode:
1. Pres s [ next] u ntil you reachSystem A pplicatio n.
2 . Pr es s [ next ]. The di spl ay shows:
3 . Pr es s [ next ]. The di spl ay shows:
4 . Pr es s [ next ]. The di spl ay shows:
Th e s ys te m automa tica lly s e lec t the l ine .
EN TE R A BB R EV. N O
I N DI VI DU A L
back ne xt show
COMMON LIST
back ne xt show
SHOW TENANT
bksp sh o w c h g 
						

							3-122Speed D ialing (ABBR)
Ch apter 3 - Key Station Featu res , Operation , an d P rog rammin g
5 . Pr es s [ show]. The di spl ay shows:
6 . Pr es s [ next ]. The di spl ay shows:
Station Speed Dial Numb er Assignment (500-549)
In Sys te m Pr ogr ammi ng m ode:
1. Pres s [ next] u ntil you reachSystem A pplicatio n.
2 . Pr es s [ show]. The di spl ay shows:
3 . Pr es s [ show]. The di spl ay shows:
4 . Pr es s [ show]. The di spl ay shows:
5 . Pr es s [ next ]. The di spl ay shows:
Defa ul t
By default, a llDHS- LSystem Speed Bins are EMPTY, and the allowable programmable
digits are: Digits (0-9) [
✳], [#], paus e (F + [7] + [0]), Flas h (F + [3]) , a nd (F + [1] + nnn) for
chaining (up to 16 cha racters) .
TO INCRE AS E : XXX
back ne xt chg
TO DECREA SE : XXX
back ne xt chg
ABBR NO. ASS IGN.
back ne xt show
SH OW S TA : ___
bksp sh o w c hg
TO INCRE AS E : XXX
back ne xt chg
TO DECREA SE : XXX
back ne xt chg
By de fault , sta tion s ar e not a ssig ned sp ee d bin n umbe rs. 
						

							St a t io n3 -123
Chapt er 3 - Key Station Featu res , Opera tion , an d Programmin g
Co n dit io n s
†Only an Executive Key Telephone can program System Speed Dial bins using System
Pr ogr ammi ng.
†If you a ccess an emp ty bi n, t he di spl ay wil l show SPEE D N O. I S EMPT Y.
St a t io n
Co py
St at ion Copy is pr ovi de d t o as si st i n pr ogr ammi ng m ult ip le st at i ons wi t h t he same da ta .
Follow the displayed instructions to copy one station data fields to another.
Station Number range is 201-272 and 301-372.
Fe at u re Sta t u s C h ec k
Des crip ti on
The Executiv e Key Telep hone user ca n quickly determ ine the statu s of all us er-controlled
fea tur e s. T hi s f eat ur e i s use ful for t he t e chnici an as w el l as the us er si nce some fe at ure
conditions may not be ev ide nt if they are n ot prog ram med on a n av ailab le
programmablefeaturebutton.Thecurrentstatuscanbeobservedusingthesoft
int e rac t i ve but tons .
Opera tion
1. Press [FEAT ]
2. Dial [#] + [8]. T he dis pla y s hows the conte nts of th e L ast Num ber Re dial mem ory.
3 . Pr es s [ next ]. The di spl ay shows th e c ont ent s of t he Sav e D ia le d N umber m emor y.
4. Continue pre ssing [n ext] to d isp lay the s ta tus of the rema ining features :
55 51 21 2
LNR next
51 80 05 51 21 2
SDN next
U ser Saved N um ber H ot Li ne N ig ht COS Data Aut o An s
Telephone Lock Position Warning Tone ECF Operation
Data Rat e 9600 Ten ant Dro p Ti meo ut SMDR Ou tput
Au to Ho ld Pi ck u p G ro up I ntr us Ac tiv e N ig ht Sv c Ext
Vo ic e C al l Pa g in g G rou p I ntr us Ac cep t
Pa g e Rec eiv in g D a y C OS I ntr us Ton e 
						

							3-124St a t io n
Ch apter 3 - Key Station Featu res , Operation , an d P rog rammin g
Dr op Tim e- Ou t
Similar to Warning Tone, Drop Time-Out may be applied to any station where outgoing
call length is to be restricted. When set to Y this station will receive a warning tone over
the conne cted voice pa th when the W arning Time has e xpire d, a nd 10 se c late r the
currentcallwillbeterminated.
Defa ul t
DHS-LD rop Ti me -O ut is se t to N (N O) for al l st ati ons.
Gr ou ps
Des crip ti on
The system pro vides 6 Tenant Groups for partitioning the system into separate
dep ar tme nt s or r el at ed fe at ure s. Me mbe rs of a S ta ti on Gr oup have t he abi li t y t o pi ck up
incom ing or trans ferred ca lls from other as sociated memb ers in the sa me group . Un like
Dire cte d C all Pickup, you d o not hav e to know or rem embe r th e ringing station s
int e rc om numbe r.
Stations ma y be as signed to one of 24 av ailab le Pick Up or Pa gin g Groups. As a Station
Grou p member, you a ls o receive Internal Zone Pages directed to your S tation Group.
St at ion Grou ps a re as si gne d i n sy st em prog ram ming .
Defa ul t
Al lDHS-Lst at ions de faul t to Te nant Gr oup 1 . The T enan t Group ra nge is fr om 1 -6 .
Nu mb e ri ng P la n
Des crip ti on
All stations on theDHS- Lreceive a 3- digit ICM nu mber f or ins ide calling. The 3-d igit
directory ranges from (201-272, 301-372). Before a station can be assigned a directory
numbe r al re ady in use , t he oth er st at ion must b e re -as si gned to a n ew v acant num ber .
Pro g ram mi ng
The Installe r can cus tom ize the Num bering Plan. The de fault Range s f or each Item are
1- 6. A s e ac h s ubse que nt it em is r evi ewe d, the s cr ol la ble opt i ons a vai la bl e wi ll b e t he one
c urr en tl y s el ec t ed for t hat I te m pl us any unass ign ed c odes .
By de fault, 1, 2, 7 and 8 are us ed which le av es 3, 4, 5, a nd 6, plus the numbe r currently
ass ign ed to tha t It em in th e s c ro l l li st .
Us e thi s fe ature onl y at in itia l ins tal lati on. C han ging t his featu re afte r in itial ins tal latio n
req uire s t he re pro grammi ng of fle xib le bu tton s. Use o f th e le adi ng di git 7 for statio ns o r
grou ps ma y cau se con fl icts with A V P/Di sp atch V oice Mail. 
						

							Sta tion Loc k/ Unl ock3 -125
Chapt er 3 - Key Station Featu res , Opera tion , an d Programmin g
Pa ra m et er s
When the SHOW STATION prompt is displayed, the programmer should enter the
thre e-d igit Station numbe r on the dial pad . Once entere d, the cente r S oft Button [show]
is pressed to enter into Station Programming Parameters for that station number.
Defa ul t
TheDHS- Lstation range is from 201-272 and 301-372.
Pos it i on
Station numbe ring ca n be cha nged for any Statio n Port b etwee n the sys te m a llowable
ra nge. If the current a ssigne d s ta tion num ber is n ot des ired or must b e cha nged , the
pr ogra mmer m ay s el ect an y of the a vai la ble s tat i on di re ct ory numbe rs t o r eas si gn t hi s
por t.
Defa ul t
DHS-Lports = 201-272 and 301-372
Time
Des crip ti on
The sy stem pro vid es a b uilt- in clock to track Sys tem Time fo r certain f eatures such as
Sys te m N ight S ervi ce Mod e C hange , S MDR C al l Me ssa ge Recordin g, Al arm Cl ock C heck,
etc. T his clock is b attery protected f rom power failure by a ba ttery p rov ided inside the
KSU. Sys te m T im e ca n be chan ged at any Exe cutive Ke y T eleph one usin g the atte ndant
password or system programming.
St a t io n L o c k /Un l o c k
Des crip ti on
You may use this feature to prevent unauthorized outside calling from your telephone.
The feature code is a ls o used to prog ram your priv ate 4- digit pa ssword n umber. Default
password = 0000.
Opera tion
ENHANCEDTEL EP HO N E S--
To loc k the t el ep hone:
1. Press [FEAT ].
2. Dial [9] + [7].
3. Dial your password.
Use of Stati on Lo ck [Feat 97] will restri ct access to 911. 
						

							3-126Stati on Lock/Unl ock
Ch apter 3 - Key Station Featu res , Operation , an d P rog rammin g
4. Dial [#].
To unlock the tele phone:
1. Press [FEAT ].
2. Dial [9] + [7].
3. Dial your password.
4. Dial [
✳].
To ch ange your pa sswo rd:
1. Press [FEAT ].
2. Dial [9] + [7].
3 . Di al your cur re nt pass word.
4. Dial the new password.
Ex ec ut i v e T el e phon e
To prog ram Station Lock/Unlock:
1. Press [FEAT ].
2. Dial [9] + [7]. T he dis play s hows:
3. Dial your password (default is 0000).
4 . Pr es s [ show]. The di spl ay shows:
To loc k the t el ep hone:
Pr es s [ y es].The di spl ay s hows:
To unlock the tele phone:
Pr es s [ n o ] . T h e d i sp l ay s h o w s:
CHK PSW D_ _
bks p show chg
LOCK T ELEP HONE
ps wd yes no
PHONE LOCKED
PHONE UNLOC KE D 
						

							Station Message Detail Recording (SMDR) 3-127
Chapt er 3 - Key Station Featu res , Opera tion , an d Programmin g
To ch ange your pa sswo rd:
1. Press [pswd]. The display shows:
2 . Di al your ne w pas swor d (up t o 4 di git s). Th e d is play shows :
3. Press [save].
Co n dit io n s
†When your teleph one is lock ed you can only mak e intercom calls . You may still
answer calls and held lines while your telephone is locked. This includes speed dial
ac c es s a nd CO l in es mar ke d as t oll ove rr i de.
†If you accidentally forget your password it may be retrieved through the system
dat aba se adm ini st ra ti on pa sswor d.
†The A tt end ant’s priv ate pa ssword is use d to e nte r Attenda nt Adm inistra tion.
†If you try to make a CO line call from a locked telephone, you will hear error an tone
and the di sp lay wil l show P HON E LO CK ED.
Station Message Detail Recording (SMDR)
Des crip ti on
This feature allows the system administration to track all incoming and outgoing CO line
tr aff ic. St at ion M ess age De t ail Re cordi ng (SM DR) is out put fr om t he SM DR RS2 32 s er ial
por t locat e d onDHS-LCentral Processor Board. An external serial printer or call
accounting device ma y be connected f or perman ent record keep ing or call cos t
accounting . Da ta communication s is o ne d irection only throu gh this port and is
pr o gra mmab le fo r da ta ra te s el ec t io n in sys te m pr o gr ammi ng .
If en te re d, an a ccoun t co de may als o be out put for e ach ca ll r ecor d. SMDR i nfor mat i on
incl ude s C O l i ne us ed, st at io n numbe r, t ime and dat e th e cal l was pl aced , numb er di al ed,
duration of the call, Ring Time to An swer, an a ccount code (if en tered), and a comment
for sp ecial call ha ndling re cord . T he syste m will a lso provide ring-in d ura tion an d call
pr ocess ing in form ati on re lat i ve to th e ca ll as i t was handl ed by the s yst em.
Refer toTa b l e 3 - 1 9 : S M D R ( D a t a E x a m pl e s )for data examples.
NEW PSWD : __
bks p save chg
NEW PSWD : 1234
bks p save chg
Th e Ph one L ock featu re co de may be p rogra mmed o n a prog rammab le fe ature butt on. 
						

							3-128 S t at i o n M e ss a g e D e t a il R ec o rd in g ( S M D R )
Ch apter 3 - Key Station Featu res , Operation , an d P rog rammin g
Co n dit io n s
†Thesystemwillretain44recordsintheeventtheexternaldevice(printer)becomes
inoperative. These records will print the moment the device is reconnected.
†CO li ne c al ls must e xc ee d 1 0 se co nds f or an S M DR r ec or d t o be ge ner at ed.
†Data format is no parity, 8 data bits, 1 stop bit. Baud rate is adjustable.
Table3-19: SMDR(DataExamples)
STA TRK DGT_DIALED RING DATE TIME DURATION ACCOUNT BR CMT
XXX XXXX...XXXX MM:SS XX/XX HH :MM:SS H H:MM :SS XXXXXXXX XXXX
2 11 01 00: 00 01/ 02 11:15:5 5 00 :00:47 $ LN H
2 10 03 1 23456789 01234 01/ 02 11:10:3 6 00 :02:54 1234 5678 $ LN C
2 14 01 5 55-1212 01/ 02 11:09:4 3 00 :00:51 $ LN C
2 10 01 00: 32 01/ 02 11:15:3 6 00 :00:52 $ LN C
2 11 01 00: 00 01/ 02 11:15:3 6 00 :00:47 $ LN C
2 11 01 4 43-6000 01/ 02 01:53:3 6 00 :00:33 $ LN C
2 21 02 6 02-443-60 00 00: 03 01/ 02 02:53:3 6 00 :00:39 $ LN C
2 21 02 V ODAVI COMM 00: 03 01/ 02 02:53:3 6 00 :00:39 $ LN C
UNANSWERED CALLER ID SMDR OUTPUT SAMPLE RECORD (FEATURE PACKAGE 2)
ST TRK DGT_DIALED RING DATE TIME DURATION ACCOUNT BR CMT
N A 02 6 02-555-12 12 00: 53 01/ 01 01:53:1 2 00 :00:00 1234 5678
N A 02 A BC In co rporated 00: 53 01/ 01 01:53:1 2 00 :00:00 1234 5678
A CCOUNT = A ccount code ente red f or b illing purpos es ( m axim um 8 d igits, le ft ali gned)
BR = Batte ry re versal de tecte d
CMT = Comment
DAT E = Day /Month (DD/M M)
DGT _DIA LED = Te le phone numb er (outgoing ca ll only, m axim um 16 digi ts, left aligne d)
DI SA = CO line ca ll is e sta blis hed through DISA fe ature
DURATIO N = Convers ation tim e
E CF = CO line ca ll is e sta blis hed through ECF fe ature
HH = hour
L NC = CO line call is invited i nto conf ere nce, but is re lea se d by the output sta tion numbe r
L NH = CO line ca ll held by a nother station, later a nswere d and rele ased by the output stati on num ber
MM = minute
RING = CO li ne incomi ng ri nging dura tion before a nswer (I ncoming cal l onl y)
SS = second
S TA = S tation numbe r/Incomi ng DI SA CO line num ber/Incom ing ECF CO line num ber
T IME = Sta rt time of cal l conve rsa tion
T RK = CO line num ber, 2 digits wi th p re f ix 0
NOTE: A carriage return (CR) is generated after each record output. 
						

							Sy s te m3 -129
Chapt er 3 - Key Station Featu res , Opera tion , an d Programmin g
†In the last 2 lines of the SMDR record sample (Extension 21 used), caller identification
SMDR records are illustrated.
Sy s t e m
Ring Sc heme
The sy st em may be se t to thr ee di ffe re nt r ingi ng sc hem es. I n S ch eme 0 and 2 , r ing ing is
differentiated by cadence so that a user is aware of the type of call ringing at his station
by the tone cadence. In Scheme 1, ringing of both intercom calls and CO line calls is the
sam e.
This option is provid ed when th e a pplica tion requ ires that ringing a dhe re to RS- 478 ring
cadence specifications .
Defa ul t
TheDHS- Lde faul ts t o Rin g Sche me 2 .
Time
Provided to set system time and date information. Use prompts displayed to set fields:
The SMDR RS232C seria l port d efaul t settin g is 9600 ba ud.
Ta ble 3- 20 : Sy st em Ri n g Sc h em e
SCHEME 0 SCHEME 1 SCHEME 2*
* R ecomm end ed f or Voi ce M ai l.SCHEME 3
ICM Tone
Ringing1 s ON, 4s OFF 1s ON , 5s OFF 300m s ON, 4 00ms
OFF, 300m s ON , 5s OFF300ms ON, 400m s OFF,
30 0ms ON , 2s OFF
CO Line
Ringing3 00ms ON, 400 ms OFF,
300 ms ON, 4s OFF300m s ON , 400 ms OFF,
300ms ON , 5s OFF1s ON , 3s OFF 1s ON, 2 s OFF
YEAR WEEKDAY
MONTH H OUR
DAY M INU T E
Sy stem Time can be se t thr ough Atte nda nt Admin istrati on usin g the Atte nda nt Statio n
password. 
						

							3-130Ton e Det e ct o r
Ch apter 3 - Key Station Featu res , Operation , an d P rog rammin g
Pro g ram mi ng
1 . Ent er D ata bas e Pr ogra mmin g.
2. Pres s [ FEAT ] + [#] + [*] and enter p ass word.
3. Press [show].
4. Pres s [ next] u ntil you reach Hour Mode.
5. Press [chg].
6. Pres s [ next] u ntil you reach Sys te m T ime .
7. Press [show].
8. Enter 2-digit year.
9. Pres s [ next] a nd the n [chg] after e ach s election:
To n e D e t e c t o r
The system pro vides 8 tone detectors which are used fo r certain features to detect the
callstatusoftheCOlinecallinprogress.Thosefeatureswhichusethetonedetector
incl ude DI SA , Ext er nal C all F orwa rd, La st Numb er Red ial a nd S ave Di al ed Numb er ,
Au to ma ti c B u sy R ed ial a nd D ial T o ne De te c ti o n.
Pro g ram mi ng
ThesystemToneDetectorsontheDTMFReceivermaybeusedtodetectthepresenceof
di al to ne b efo r e dia li ng begi ns. Th is fu nc t io n wil l aff ec t bo t h a u to m ate d f ea tu r es and
manual dialing. When engaged, the function has the effect of delayed dialed digits when
manually dialing. It is recommended that this feature only be used in cases where dialing
pr oble ms pe rsi st .
Di al W ai t T i me
Similar to the Dial Tone Detect feature, Dial Wait Time can be used to delay out dialing
bas ed on a timer instea d of a T one D etector for a pplica tions where the provided dial tone
cannot be prope rly detected by the b uilt- in Tone De tectors . T his fe ature s hould only be
usedincaseswheredialingproblemspersist.
Defa ul t
TheDHS- LDial Tone D etect is s et to (N ) disab le d, and ca n be toggled from (Y/N).
Dial Wait Time is set to zero (no delay), and the range is programmable from 0-8.
YEA R WEEKDAY
MONTH HOU R
DAY MINUTE
Howe ve r, i f CO d ial ton e i s sl ow a nd d iale d digi ts are be ing sen t be fore C O dial ton e i s rea dy,
the Dia l Wait T ime may b e us ed to eli mina te th e pro ble m by imp os ing a fi xed wait pe riod
be fo re di gits are se nt.