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Vodavi Starplus Dhs-l Technical Manual

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    							Cal l Bac k3-51
    Chapt er 3 - Key Station Featu res , Opera tion , an d Programmin g
    EXE CUTIVETELE PH O N ES--
    To answe r a C al l Back:
    1. Whe n the Call Back p roces s begins your, tele phone will ring a s pe cial Ca ll Ba ck ring
    for 30 seconds. The display will show:
    2. Lift the handset or press [SPKR],
    -or -
    Pr es s [ re ply ] t o cont inue t he Cal l Back. The di spl ay wil l show :
    3. If you p re ss [de l] in Step 2, the C all Ba ck will b e ca nceled and the disp lay will show :
    Canc el
    To ca ncel a n All Ca ll Ba ck reque st (E nhance d/Exe cu tive Te le phone s):
    Pres s [ FEAT ] + [#] + [#].
    To ca nc el a Si ngl e C al l Bac k r eq uest ( Enhan ce d/ Exe c ut ive T el ep hones ):
    Pr es s [ FEAT ] + [
    ✳] + [# ] + [# ] + (s tati on numb er).
    Co n dit io n s
    †The station you are calling must be busy or in the Tone Ringing mode. Call Back will
    be denied when there is already a Call Back request at the called station.
    †Only one Call Back may be initiated at a time.
    †To invok e Call Back a t a station in Voice Ca ll Allow mod e, y ou mus t f irst Force Tone
    Ring ing. At a n Exe cutive Telep hone, if th e C all Ba ck is not a nswe re d during the ring
    reply time, the response message will be displayed until you press [reply] or [del].
    †TheCallBackprocessbeginswhenbothyourtelephoneandthecalledparty’s
    te le phone a re hung up.
    CALL BAC K TO xxx
    re p l y d el
    CALL ING STA xxx
    cbck msg
    CALL BACK DELET E 
    						
    							3-52Ca ll D iscr im in a tion
    Ch apter 3 - Key Station Featu res , Operation , an d P rog rammin g
    Ca l l D is cr i m i n a t i on
    Des crip ti on
    Provides sophisticated monitoring of digits dialed on CO lines. If a digit or range of digits
    dialed on a CO line does not correlate with the Allow Digit Interval table, the CO line is
    re le as ed imme di at el y. On any n on-al lo wed call , the s tat i on us er wi ll r ece ive e rr or t one
    and the CO line button LED will extinguish. At an Executive Key Telephone, the user will
    see Call Restricted on the LCD. The Toll Restriction Allow Digit Interval table may be
    constructed in a matrix format and asso ciated to any of the COS. Stations may be
    ass ign ed a s epa rat e CO S for Day Sy st em Mod e op er at ion and Nig ht Sys te m M ode
    operation.
    Ove rr ide
    An y CO l ine ma y be mar ke d To ll Ov er ri de Y . W hen set t o Y a re st ri c t ed sta ti on m ay ac c e ss
    that CO line and dial out.
    Defa ul t
    TheDHS- LTol l Ov er ri de is ma rke d N (NO ).
    Ca l l For w ar d
    The re a re man y Ca ll F orwa rd c hoic e s:
    †For war d cal ls whe n your t el ep hone is i dle .
    †For war d cal ls whe n your t el ep hone is bus y.
    †Use t he Foll ow Me fe atur e to re cei ve call s at a te mpor ar y l ocat ion and act iva te t he
    fea tur e re mot el y fr om a noth er st at ion .
    †Forward your calls when there is no answer.
    †Combine bus y and no a nswe r call conditions for forwa rding ca lls.
    †For war d I nte rcom cal ls, in com ing CO and tr ans fer re d C O ca ll s.
    Reg ardl es s o f wh eth er th e s tati on whe re c alls are bei ng forwa rde d is a ke y te lep hone or
    si ngl e l ine te le pho ne, the u se r a t the for warde d s tat ion will he ar sp eci al Inte rco m Re mind er
    tone si gni fy ing that C all F orwa rd is acti vate d. 
    						
    							Cal l Forw ar d3-53
    Chapt er 3 - Key Station Featu res , Opera tion , an d Programmin g
    Call Forward Mo des
    ENHANCEDTEL EP HO N E S--
    Use thes e p rogram ming code combinations to activate the desired C all Forward feature.
    Display
    When any type of station call forwarding is invoked, the LCD display will indicate the call
    for war ding mode . T he di spl ay mode is opt io nal; t he Cal l For ward Di sp lay def aul ts to ON .
    E
    XE CUTIVETELE PH O N ES--
    1. Press [FEAT ].
    2. The n dial [2]. The display shows:
    3. Press [direct], the display shows:
    4 . Pr es s [ busy] , t he dis pl ay s hows:
    Ta ble 3- 13: Call Forward Programming
    AllCallForward(DIRECT/FWD) Press[FEAT]+[2]+[2]+(stationnumber)
    BusyCall Forward Press[FEAT]+[2]+[1]+(stationnumber)
    Cancel Press [FEAT ] +
    [✳]+(fwdcode)
    DNDForward Press[FEAT]+[2]+[7]+(stationnumber)
    DN D Fo rw ar d ( To Atten d an t) Press [FEAT ] + [4]
    Ext ernal Cal l For ward Press [FEAT ] + [2] + [6]
    FollowTo(FOLLOW/FWD) Press[FEAT]+[2]+[5]+(stationnumber)
    FollowMeCallForward Press[FEAT]+[2]+[3]+(stationnumber)+(password)
    NoAnswerCallForward Press[FEAT]+[2]+[4]+(stationnumber)+[xx]
    *
    * xx = Time a fter wh ich ca ll forwa rds - 10, 20, 30, 40, o r 50 seconds
    CALL F ORWARD
    direct busy next
    DIRE CT FORWA RD ___
    bksp s ave chg
    BUSY FO RWARD ___
    bksp s ave chg 
    						
    							3-54Ca ll Forw ar d
    Ch apter 3 - Key Station Featu res , Operation , an d P rog rammin g
    5. Press [next], the display shows:
    6. Pres s [ n_an s], the disp lay shows :
    7 . Pr es s [ ext ], the di sp lay shows :
    8. Press [next], the display shows:
    9. Pres s [ follow], the disp lay shows :
    1 0. Pre ss [DND ], t he di spl ay shows:
    1 1. Pre ss [pr ese t ], t he di spl ay s hows:
    1 2. Pre ss [re mot e], th e d isp lay shows :
    CALL F ORWARD
    n_ans e xt next
    NO_ANS F ORWARD ___
    bksp s ave chg
    __ _
    bksp s ave chg
    CALL F ORWARD
    follow DND
    FOLLOW M E
    prese t re mote
    DND FO RWA RD
    bksp s ave chg
    [FO LLO W ] TO ___
    bksp s ave chg
    RE M O TE S EL EC T I O N
    del se t 
    						
    							Cal l Forw ar d3-55
    Chapt er 3 - Key Station Featu res , Opera tion , an d Programmin g
    13. Pre ss [del], the d isp lay shows :
    1 4. Pre ss [se t], t he dis pla y sh ows:
    Opera tion
    1. Press [FEAT ].
    2. Dial [2]. T he dis play s hows:
    Bu sy
    1 . Pr es s [ busy] . T he d is pla y shows :
    2 . Di al th e s ta ti o n nu m ber wh er e c a ll s w il l be fo r war ded, th en pre ss [sav e].
    Bu sy / No An sw er
    1. For more forwa rd options pres s [ next]. The display shows:
    2 . Pr es s [ bsy/na ]. T he dis pla y s hows:
    3 . Di al th e s ta ti o n nu m ber wh er e c a ll s w il l be fo r war ded, th en pre ss [sav e].
    [CA N CEL] FM _ __
    bksp s ave chg
    [FO LLO W ] FM __ _
    bksp s ave chg
    CALL F ORWARD
    na busy nex t
    BUSY FO RWARD TO --
    bks p sa ve chg
    CALL F ORWARD
    bsy/na idle next
    BSY/NA F WD TO --
    bks p sa ve chg 
    						
    							3-56Ca ll Forw ar d
    Ch apter 3 - Key Station Featu res , Operation , an d P rog rammin g
    Exte rnal Call Fo rward
    Des crip ti on
    The External Call Forward (ECF) feature allows a station with a ringing assignment to
    for war d al l cal ls t o an off-s it e loca ti on.
    Pro g ram mi ng
    1. Pres s [ FEAT ] + [2].
    2. Press [next].
    3 . Pr es s [ ext ].
    4. Dial thenumbertobeforwarded to.
    5. Press [save].
    EC F programming has two data f ie ld s:
    †SE RVIC E - Allows fea ture to operate only during certain sy stem m odes of operation .
    †TA LK T IM E - Th e pr es et t ime li mi t of the EC F c al l . EC F may be d is con ti nued pr ior to t he
    exp iration of the TALK T IME by the re mote party by dialing [0] + [#] at any time durin g
    the E CF c al l, o r [0] + [
    ✳]toextend it.
    Defa ul t
    TheDHS- Ldefault settings of associated ECF data fields are:
    †SE RVIC E = A l ways
    †TA L K T I M E = 5
    Program mable Range - ECF Da ta Field s
    CALL HAN DLI NG ( re fer t o i t em 3 5 ,“EXTE RNA L F WD”on page 3-12):
    †SE RVIC E = n eve r/ day /ni ght / alwa ys
    †TALK TIME = 1/2/3/5/10/15 minutes.
    ST AT IO N (re fer t o i t em 16 ,“ECF OP ERATI ON”on p a g e 3 -8):
    †De fau l t = No (S ta ti o n i s n o t all o wed t o Ex te rna l Cal l Fo r ward )
    Canc el
    1 . Any cal l for war d mod e ca n be cance le d a t the s tat i on t hat i s fo rwa rde d by pr es si ng
    [FE AT ] + [2]. The display will ind icate DEL ETE F ORWARD. Le t’sassumethatyouare
    St at ion 10 a nd S tat i on 1 2 is Busy Cal l For war ded to St at ion 16 .
    2. CallStation12,whichisbusyonanotherintercomcall.
    3. Your call is forwarded to Station 16 and you hear ringback tone. At an Executive
    Te le phone, your di spl ay shows:
    CALL ING STA 1 6
    cb ck m s g 
    						
    							Cal l Forw ar d3-57
    Chapt er 3 - Key Station Featu res , Opera tion , an d Programmin g
    4 . If St at io n 1 6 is al so b usy, yo u wil l hea r a bus y t o ne. A t an E xec ut ive Tel e pho ne th e
    display shows:
    At S ta tion 16 ringing is hea rd and th e d isp la y read s:
    Co n dit io n s
    †Whe n Ca ll For war d i s ac t ive at a ny t el ep hone, Spe c ia l (st utt er ) D ia l Tone i s h ear d
    when the user accesses intercom dial tone.
    †Only one type of Call Forward can be ac tive at a station at any time.
    †A f te r p rogr ammi ng C al l For wa rd, t he Cal l Forw ard mes sage de faul t s t o di spl ay on t he
    LC D .
    †Cal l For war d cann ot be prog ram med for mor e t ha n t hre e st ati ons in se ri es . For
    instance, if Station (A) forwards to Station (B) and Station (B) forwards to Station (C),
    St at ion (C) c annot for wa rd ca ll s.
    †Any numbe r of s ta ti ons may be prog ram med for Ca ll For war d t o t he sam e
    destination, simultaneously.
    †All Call Forward will forward all intercom calls, regardless of busy/idle state.
    †Call Forward No Ans wer s hows a time r value on the dis play of an Executive Key
    Telephone which allows the station to adjust the time a call will ring before it
    forwards. This option re mains d isp laye d u ntil some other a ction is tak en at the
    te le pho ne .
    †Foll ow Me For war d mu st be cance le d at t he st at io n whe re cal ls we re for war de d.
    STA 16 B U SY
    cb ck m s g n e x t
    STA 1 0 CA LLING
    12 CF W
    Cal l F orw ard can be pre -pro gramme d o n a ny featu re butt on. Whe n a ctiv e, the l amp o n t he
    as si gne d CA LL FO RW ARD butt on wil l ligh t on th e E nha nce d Te le pho nes . O n an E xe cut ive
    Key Te le phon e, th e displ ay ca n be pr ogramm ed to show th e statio n or gro up to whi ch it is
    forward ed. 
    						
    							3-58Ca ll Forw ar d
    Ch apter 3 - Key Station Featu res , Operation , an d P rog rammin g
    Dire ct (All Call)
    For more forward optio ns p ress [next]. The disp lay show s:
    1. Press [direct]. The display shows:
    2 . Di al th e s ta ti o n nu m ber wh er e a ll c al l s wi ll b e f o r ward ed, the n p re ss [save ].
    Fo llow To ( f ro m y o ur st a t io n)
    1. Pres s [ follow]. The display shows :
    2. Press [preset]. The display shows:
    3 . Di al th e s ta ti o n nu m ber f ro m whic h c all s ar e t o b e f o r ward ed.
    4. Press [save].
    Follow Me (from another station)
    1. Pres s [ follow]. The display shows:
    2 . Pr es s [ re mote ]. The di spl ay shows:
    3 . Pr es s [ set ]. The di spl ay shows :
    CALL FO RWA RD
    dire ct follow
    DIRE CT FWD TO
    bksp s ave chg
    FOLLOW M E
    prese t re mote
    FOLLOW T O
    bksp save c hg
    FOLLOW M E
    prese t re mote
    RE M O TE S EL EC T I O N
    del se t
    FOLLOW F ROM _ __
    bksp s ave chg 
    						
    							Cal l Forw ar d3-59
    Chapt er 3 - Key Station Featu res , Opera tion , an d Programmin g
    4 . Ent er t he st at ion numbe r and pre ss [sa ve]. A confi rm ati on t one i s he ar d an d t he
    display shows:
    5 . Di al th e p ass word for t hat st at ion.
    6. Press [save].
    Co n dit io n s
    †If the station identified is in Do Not Disturb, Follow Me Call Forward will not be
    allowed and the message STATION XXX DND will be displayed.
    Forced Intercom Call Forward
    Des crip ti on
    Tone ring ing inte rcom ca lls can be imme dia te ly forwarde d to the atte ndant b y pres sing
    the D ND bu tt o n.
    Opera tion
    1. Whe n your teleph one is se t to Tone Ring a nd a nothe r station is calling you, an
    Executive Telephone will display:
    2. Press [FEAT ].
    3 . Di al [4 ]. A n E xec ut iv e Te le phone wi ll di sp lay :
    Co n dit io n s
    †If the intercom (ICM) call in progress is with the attendant, Forced Intercom Call
    Forward will not op erate. W hen DND is enabled, standa rd DND opera tion is f ollowed.
    †If for ced DND is act iv ate d, t he ope rat i on i s t re at ed as if the ca ll ing par t y m ake s a new
    IC M call to the attenda nt.
    †You can not act iva te For ce d I nt er com Ca ll For war d i f Cal l For ward i s a lr ead y e nabl ed.
    PS WD : _
    bksp save c hg
    STA xxx CALLING
    DO NOT DIST URB 
    						
    							3-60Ca ll Forw ar d
    Ch apter 3 - Key Station Featu res , Operation , an d P rog rammin g
    No An sw e r
    1. Press [na]. The display will show:
    2 . Di al th e s ta ti o n nu m ber wh er e c a ll s w il l be fo r war ded, th en pre ss [sav e].
    3 . Op ti onal : Pr ess CH G unt il de si re d v alue i s dis pl ayed.
    Pro g ram mi ng
    Each CO line in the sys tem ma y be p re-programmed for a sp ecific forw ard destina tion.
    CO Line Preset Call Forward is similar to No Answer forward operation in that a timer (CO
    P-FWD TIME) is preset for all CO lines marked for this forward. When a CO line rings into
    the system the timer is started. If the timer expires before the call is answered, the
    des ig nated pre se t forward de stina tion b egins to ring in a ddition to othe r p rogram med
    ringing locations . T here are three da ta fields ass ocia te d to C O Line Prese t Ca ll Forward:
    †CO P-FW D T IME—One timer referenced by all CO lines set for Preset Forward.
    †COxx x DE ST—Destination set for the CO line being programmed.
    †COxx x VMI D—A 6 -di git f ie ld tha t c an b e p rogr amm ed wit h a di git s tr i ng us ed when
    the forward destination is a VM type Hu nt Group. This digit string can be used to
    divert the CO caller to the correct v oice mail men u prompt. There is a COxxx VMID
    fi el d for e ac h C O l i ne.
    Pres e t C O Line Forwar ding
    1. Press [FEAT ] + [#] + [
    ✳].
    2 . Ent er pa sswor d [## ### #] .
    3. Pres s [ next] twice. The display shows:
    4 . Pr es s [ show]. The di spl ay shows:
    5 . Ent er CO l ine num ber, th en p re ss [show] . Th e d is pla y shows :
    NO ANS F WD TO
    bks p sa ve chg
    CO LINE
    ba ck next show
    SHOW LINE : ___
    bksp show chg
    A N SWE R P OSIT ION
    ba ck show chg 
    						
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