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Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual
Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual
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4.3 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TD816, KX-TD1232 AND KX-TD308 INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 81 ports. • KX-TVS50/80 (2 ports): assign 1 jack Fro m t h e SYS-PGM NO ? screen: a)Enter [117]. b)Press the NEXT button (SP-PHONE). Screen output: M: # # c)Enter the jack number of the port you will use for the Voice Mail (2 - 8). d)Press STORE. e)Press END (HOLD) when finished. 4.Skip this step unless setting flexible numbering. System Program [118] (Voice Mail Extension Number Assignment) is automatically set. This program allows you to assign an extension number to each Voice Mail port. Since the jack connected to the VPS provides 2 extensions, this enables you to assign extension numbers to each port. You can assign any extension number that is not already assigned to another port. To reach the VPS, users dial these extension numbers. It is not necessary to change the default programming for the extensions 295 and 296. Fro m t h e SYS-PGM NO ? screen: a)Enter [118]. b)Press the NEXT button (SP-PHONE). Screen output: VM NO? c)Press the NEXT button (SP-PHONE). Screen output: VM-1: #_ _ -1: 295 ( _ _ = the port number you entered in program 117) d)Enter the extension number that you want this port to have. (The default extension number for port 1: 295; port 2: 296) e)Press STORE. f)Repeat c, d, and e until all extension numbers are entered. Conditions: Jack 01 cannot be used as a Voice Mail port. A jack programmed as a Manager Extension (System Program [006]) cannot be used in this program. Conditions: No 2 jacks on the system can have the same extension number. If you try to enter a number that is already assigned, you will hear an error tone. Each digital extension connected provides 2 Voice Mail ports and must have 2 different extension numbers assigned.
4.3 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TD816, KX-TD1232 AND KX-TD308 82INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 5.Unplug or power down the KX-TD308. 6.Connect the jack assigned in Step 3 to the KX-TVS50/80. 7.Connect your laptop computer to the KX-TVS50/80 and start your communication software (i.e., HyperTerminal, Procomm Plus, Smartcom...). Communication Parameters: 9600, 8 Bit, None, 1 8.Set the DIP switch on the KX-TVS50/80 to position 5. Only perform this step when initially setting up the system. CAUTION Set the DIP switch to position 5 will default the Voice Processing System, resulting in a loss of all user programming and voice messages. 9.Plug in and power up the KX-TVS50/80 and wait approximately 90 s while the system initializes. System Administration Start-Up Sequence Before starting the VPS, make sure all installation and line connections have been done as described in Section 2. Plug in and turn the power switch to ON on the KX-TD308. The calls to the VPS can be processed after the Power Indicator stops flashing. After turning the power on, the system starts up in the following sequence: • The Power Indicator light goes on. • The Power Indicator light begins to flash. • Checking Flash Memory Cards. is displayed on the screen. Screen output: • The VPS tests the CPU card, the flash memory, and the ports until 1...2...3... is displayed. • Active ports are displayed on the screen. PORT TEST... SYSTEM SETUP 1... 2... 3... Checking Flash Memory Cards. Please wait...
4.3 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TD816, KX-TD1232 AND KX-TD308 INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 83 Screen output: This message is shown when the digital (DPT) connection between the VPS and telephone system cannot be established. This is normal. This message appears because the PBX type for the VPS is not a KX-TD series system. Since the default PBX type is set to the KX-TA series at the factory, this message will always appear. To change the default, go to the System Administration Top Menu, and Type 1-6-3-1. (Program - Hardware Settings - PBX Interface Parameters - Dialing Parameters Menu). Select 2:KXT Series at the 1. PBX Type, and select 4:DPT at the 2. Integration Mode. Exit the menu by entering \, and the following display will be shown. Screen output: If DPT Interface Connection is not Established is still shown, possible causes are: 10. Start up completed. a)The Power Indicator light stops blinking when the start-up has been successful. (The delay varies according to the systems condition.) b)**ON LINE MODE** is displayed. c)System prompt [>] is displayed on the screen. To enter system administration, Press ENTER. All parameters can be set through the menu-driven program. 11.Go to the System Administration Top Menu. Ty p e [5] and Press ENTER, or Type [3] then QSET and Press ENTER for Quick Setup and follow the Auto Configuration Instructions.Table 17 Cause Action The cabling between the PBX extension ports and the VPS is not 4- wire or is improperly connected.Confirm the cabling is connected as described in Section 2 INSTALLATION. The PBX is a KX-TD series but does not have the proper level of software required to support DPT Integration.Contact National Parts Center at 1-800-833-9626 or use Inband Integration under hardware settings. The PBX is not programmed properly to support DPT Integration.Do required integration programming as described in this chapter. Active COs: 1 2 APT Interface Connection is not Established ** OFF LINE MODE ** ** OFF LINE MODE **
4.3 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TD816, KX-TD1232 AND KX-TD308 84INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX Set the DIP switch to position 0 after initialization is complete. TEST: Press the INTERCOM button and then [295]. If the VPS answers, you have a DPT connection. The required programming is complete and the VPS and KX-TD308 should be able to communicate through Digital Integration. When running the Quick Setup command (Section 5 CUSTOMIZING THE SYSTEM) from the VPS, the PBX transmits the station information automatically. This saves time when programming the VPS.
4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 85 4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES The following features can be used on any KX-T proprietary telephone. (7000 series analog; 7200/7400 series digital) KX-T7000 series is used with the KX-TA624. The KX-T7200/KX- T7400 series are used with the KX-TD series. 4.4.1 Live Call Screening (LCS) Programming LCS notifies subscribers of incoming messages to their mailboxes. The notification method is programmable for hands-free or private. Hands-free allows the user to monitor a recording through the speakerphone and, if desired, intercept the call by lifting the handset. The private mode notifies the user with an alert tone when a message is being recorded. By pressing the LCS button, the user can monitor the message and intercept the call by going off-hook. System Programing also determines whether the mailbox continues to record after the user intercepts the call. 4.4.2 Live Call Screening Recording Mode Assignment This program allows the VPS to continue recording the conversation in the mailbox after the extension intercepts the call during the Live Call Screening. 1.Enter [620] (for KX-TA624) or [610] (for KX-TD series) from system program. 2.Press the NEXT button (SP-PHONE). Screen output: Jack No.? 3.Enter a jack number. Screen output: # _ _ :Stop Rec (_ _ = the jack number you entered) 4.Press the SELECT button (AUTO-ANSWER) until the desired selection is displayed. 5.Press STORE. 6.Press the NEXT button (SP-PHONE). 7.Repeat 4, 5, and 6 until all jacks are programed. 4.4.3 Live Call Screening Private/Hands-Free Mode Assignment This program assigns a VPS response for when a message is being left in a mailbox. It determines whether an alert tone is sent and whether the recorded message is played through the built-in speaker of the extension. The default mode is hands-free. (This is a station level program and should be done at each individual phone.)
4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES 86INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 1.Enter Station Programming: For KX-TA624 With the phone on-hook, Set the MEMORY switch to PROGRAM. (Display changes to PITS-PGM Mode.) For KX-TD series Enter PITS programming: a. With the phone on-hook, Press the PROGRAM button. b. Dial [ 99]. (Display changes to PT-PGM Mode.) 2.Press the code for the mode you want this phone to have. Hands-Free = #11(for KX-TA624) or 71 (for KX-TD series) Private = #12 (for KX-TA624) or 72 (for KX-TD series) Screen output: Hands-Free or Private 3.Press STORE. 4.Exit the program mode: For KX-TA624 Set the MEMORY switch to SET. For KX-TD series Press the PROGRAM button or lift the handset. 5.Repeat these steps at each telephone. For the KX-TD series only: A single-line telephone that is connected to the same extension as a proprietary telephone can also be used to monitor an incoming message. Be sure that Live Call Screening on the connected proprietary telephone has been activated. This feature is useful when you are using a cordless telephone. The handset sounds an alert tone to let you know that a message is being recorded. To intercept the call, flash the hook. 4.4.4 Live Call Screening Button Assignment For the Live Call Screening feature to work at an extension, the extension must have an LCS button on it and the button must be lit at the time of the message. This key must be either a DSS/BLF or CO key (must have a lamp). Follow the procedure below to assign an LCS button on an extension. (This is a station level program and should be done at each individual phone.) 1.Enter Station Programming: For KX-TA624 With the phone on-hook, Set the MEMORY switch to PROGRAM. (Display changes to PITS-PGM Mode.) For KX-TD series a. With the phone on-hook, Press the PROGRAM button. b. Dial [ 99]. (Display changes to PT-PGM Mode.) 2.Press the desired FLEXIBLE ( CO or DSS/BLF) button you want to assign as the LCS button. Conditions: None
4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 87 3.Press [92]. Screen output: LCS 4.Press STORE. 5.Exit the program mode: For KX-TA624 Set the MEMORY switch to SET. For KX-TD series Press the PROGRAM button or lift the handset. 6.Repeat these steps for each telephone. 4.4.5 Live Call Screening Cancel Button Assignment This button assignment allows you to assign a Flexible (CO, DSS) button as a Live Call Screening Cancel button. 1.Enter Station Programming: For KX-TA624 With the phone on-hook, Set the MEMORY switch to PROGRAM. (Display changes to PITS-PGM Mode.) For KX-TD series a. With the phone on-hook, Press the PROGRAM button. b. Dial [ 99]. (Display changes to PT-PGM Mode.) 2.Press the Flexible (CO, DSS) button you want to assign as a Live Call Screening Cancel button. 3.Press [93]. Screen output: LCS Cancel 4.Press STORE. The STORE indicator light turns on. The display shows the initial programming mode. 5.Exit the program mode: For KX-TA624 Set the MEMORY switch to SET. For KX-TD series Press the PROGRAM button or lift the handset. The Live Call Screening Cancel Button Assignment is optional; Live Call Screening can also be canceled by Pressing the FLASH button. Conditions: This button must be assigned and lit for LCS to operate. To light this, press the button and Press the LCS password (see 4.4.6 Live Call Screening Password Assignment ).
4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES 88INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 4.4.6 Live Call Screening Password Assignment To allow the Live Call Screening feature to work at an extension, the extension must have the LCS button lit. To light this button on the phone, press the LCS button, then enter the password. This password prevents others from activating the LCS feature and listening to the messages as they are being left. (It is not necessary to enter Station Programming to activate this feature.) 1.Lift the handset or Press the SP-PHONE button. 2.Press the feature number [77 ] (for KX-TA624) or [799] (for KX-TD series). 3.For KX-TA624 Press any password of 3 digits ( [000] - [999]) twice and #. For KX-TD series Press any password of 3 digits ( [000] - [999]) twice. You will hear a confirmation tone, then a dial tone. Screen output: The password you entered is displayed. 4.Hang up or Press the SP-PHONE button. 4.4.7 Live Call Screening Password Cancellation To cancel the password, follow the procedure below. (It is not necessary to enter Station Programming to activate this feature). 1.Lift the handset or Press the SP-PHONE button. 2.Press the feature number [77 ] (for KX-TA624) or [799] (for KX-TD series). 3.For KX-TA624 Press the password of 3 digits ( [000] - [999]) once and #. For KX-TD series Press the password of 3 digits ( [000] - [999]) once. You will hear a confirmation tone, then a dial tone. Screen output: Password Cancel 4.Hang up or Press the SP-PHONE button. 4.4.8 Live Call Screening Password Control This feature allows Operator(s) and the Manager of the PBX to cancel the password for LCS at any extension. If a user forgets the pre-programmed password, Operator(s) and the Manager of the PBX can cancel the LCS password. 1.Enter Station Programming: For KX-TA624 With the phone on-hook, Set the MEMORY switch to PROGRAM. (Display changes to PITS-PGM Mode.)
4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 89 For KX-TD series a. With the phone on-hook, Press the PROGRAM button. b. Dial [99]. (Display changes to PT-PGM Mode.) 2.Press [#2] (for KX-TA624) or [03] (for KX-TD series). Screen output: Ext NO? 3.Press the extension number. Or press [ ] key to remove all passwords (for KX-TD series only). 4.Press STORE. 5.Exit the program mode: For KX-TA624 Set the MEMORY switch to Set. For KX-TD series Press the PROGRAM button or lift the handset. 4.4.9 Two-Way Recording into Ones Own Mailbox This feature allows extension users to record conversations into their own mailboxes by pressing the Two-Way Recording (TWR) button. 4.4.10 Two-Way Recording Button Assignment For the Two-Way Recording feature to work at an extension, the extension must have a TWR button on it. This key must be either a DSS/BLF or CO key (must have a lamp). Follow the procedure below to assign a TWR button on an extension. (This is a station level program and should be done at each individual phone.) 1.Enter Station Programming: For KX-TA624 With the phone on-hook, Set the MEMORY switch to PROGRAM. (Display changes to PITS-PGM Mode.) For KX-TD series a. With the phone on-hook, Press the PROGRAM button. b. Dial [99]. (Display changes to PITS-PGM Mode.) 2.Press the desired FLEXIBLE (CO or DSS/BLF) button that you want to assign as the TWR button. 3.Press [90]. Screen output: 2WAY-REC: 4.Enter a Voice Mail extension number. Screen output: 2WAY-REC: _ _ _ (_ _ _ = The extension number you entered). 5.Press STORE. 6.Exit the program mode: For KX-TA624 Set the MEMORY switch to SET.
4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES 90INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX For KX-TD series Press the PROGRAM button or lift the handset. 7.Repeat these steps for each telephone. 4.4.11 Two-Way Transfer into Mailbox This feature allows an extension users to record a conversation into another persons mailbox by pressing the Two-Way Transfer (TWT) button followed by the mailbox number. This is commonly used by a person who is taking a detailed message for someone else and wants the message recorded in the mailbox at the same time. 4.4.12 Two-Way Transfer Button Assignment For the Two-Way Transfer feature to work at an extension, the extension must have a TWT button on it. This key must be either a DSS/BLF or CO key (must have a lamp). Follow the procedure below to assign a TWT button on an extension. (This is a station level program and should be done at each individual phone.) 1.Enter Station Programming: For KX-TA624 With the phone on-hook, Set the MEMORY switch to PROGRAM. (Display changes to PITS-PGM Mode.) For KX-TD series a. With the phone on-hook, Press the PROGRAM button. b. Dial [99]. (Display changes to PT-PGM Mode.) 2.Press the desired FLEXIBLE (CO or DSS/BLF) button that you want to assign as the TWT button. 3.Press [91]. Screen output: 2WAY-TRANS: 4.Enter a Voice Mail extension number. Screen output: 2WAY-TRANS: _ _ _ (_ _ _ = The extension number you entered). 5.Press STORE. 6.Exit the program mode: For KX-TA624 Set the MEMORY switch to SET. For KX-TD series Press the PROGRAM button or lift the handset. 7.Repeat these steps for each telephone. Conditions:This button must be a CO or DSS/BLF button to be programed as a TWR button. When all Voice Mail ports are busy and this key is pressed, the user will hear reorder tone.