Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual

							3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs
INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
61
7.Choose 
Miscellaneous from the 
System Menu.
System Menu
8.Choose the 
Call Hunting extension group. Set the last extension group to [
AA] for 
Automated Attendant.
Miscellaneous
9.Select 
SAVE(F7). Return to the 
System Data Programming Menu.
                                           
 (A)ccount Codes                                   
 Caller (I)D                                             
 Class of Se(R)vice                                
 (D)ay/Night                                           
 (E)mergency/Quick Dial                       
 (F)loating Extensions                            
 Fle(X)ible Numbers                              
 (M)iscellaneous                                    
 P(H)antom Extensions                          
 Seria(L) Interface                                  
 S(P)ecial Carrier                                   
 (T)imers                                                
 Add. F(U)nctions - SYSTEM               
 Add. Functions - (C)OS                        
 (V)M Status/Command DTMF Set      
 Voice Mail Inte(G)rationA
I
R
D
E
F
X
M
H  
L
P
T
U
C
V
G
Automatic Access =>  Priority
        
Call Hunting => EXG No.
        
Automatic Hold By CO Button             
Automatic Hold By DSS Button
        
SPD TRS Override
FAX Transfer Extension
Caller ID Extension
Caller ID Modification
Long Distance Call Del,Add1
1          2          3          4          5          6          7          8 [1]
[DIS]  [DIS]   [DIS]   [DIS]   [DIS]   [DIS]   [DIS]          [AA] [2] [3]23
CO No.
Local Call Del,AddArea Code=>
        
=> 
        
=> [Disable]             
=> [Enable]
        
=> [Disable]
=> [            ]
=> [            ]
 
=> [0  ]   [1          ] =>
=> [3   ]  [            ] => [            ] 
						

							3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs
62INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS
10. Choose 
CO-Line (ALT-L) from the 
System Data Programming Main Menu.
System Data Programming Main Menu
11. Choose 
Settings (2) in the 
Sub Menu, and program all lines DIL to the first extension of the 
Voice Mail hunt group.
Sub Menu
CO Line Setting
AuxPorts (ALT-U)
Manager (ALT-M)
System (ALT-Y)
CO-Line (ALT-L)
Station (ALT-S)
TRS(ALT-T)
ARS(ALT-A)
  Settings (1)                                           1
  Settings (2)                                          2
  (I)ntercept/Timers/PBX Access Code  I
COCPC CPC
DIL
DAY NIGHTEXT  NO.1:1
Signal
Detection
IncomingSignal
Detection
Outgoing
1 [400 ms] [Disable]
2 [400 ms] [Disable]
3 [400 ms] [Disable][25       ]
[25       ]
[25       ][25         ]
[25         ]
[25         ] 
						

							INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 63
Section 4
INTEGRATING THE VPS WITH THE
PANASONIC KX-TA ANALOG PBX AND KX-
TD DIGITAL PBX 
						

							4.1 GUIDELINES FOR DIGITAL INTEGRATION
64INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 
4.1 GUIDELINES FOR DIGITAL INTEGRATION
4.1.1 Why Digital Integration is Important
The KX-TVS50/80 works well with most PBXs because its connections are made through a 
standard single line (tip/ring) telephone interface. However, the communication between the 
PBX and VPS is best when Digital Integration is used; the KX-TVS50/80 is already set up to 
communicate through Digital Integration. 
Once Digital Integration is established, the PBX sends information to the VPS through the data 
link. This information enables the VPS to identify the extension that is calling, know where a 
call is forwarded and why its forwarded, and recognizes what the caller wants to do. This 
communication allows features that are only available with Digital Integration, several of 
which are described below. 
Ta b l e  1 3  
DIGITAL INTEGRATION FEATURES
Auto Configuration The VPS knows what extension numbers exist on the 
PBX and creates mailboxes for each extension 
automatically. Also sets the VPS clock with data from 
the PBX clock.
Live Call Screening Extension users can monitor messages as they are 
being left in the mailbox and intercept if required.
Two-Way Recording Extension users can record conversations in their own 
mailboxes by pressing one button.
Two-Way Transfer Extension users can record conversations in another 
persons mailboxes by pressing a button and dialing an 
extension number.
Direct Mailbox Access The subscriber is entered directly into his mailbox 
when he calls the VPS. He does not have to dial his 
mailbox number. 
Intercom Paging*
1Callers can page subscribers through built-in speakers 
and external paging equipment. For a Caller ID Caller, 
if his name has been recorded for the Caller Name 
Announcement feature, the name will be announced at 
the end of the page.
Caller Name Announcement
(System/Personal)*
1
A pre-recorded announcement of the Caller ID callers 
name is heard when extension users listen to messages 
left in their mailbox and/or calls are transferred from 
the VPS to the users. 
						

							4.1 GUIDELINES FOR DIGITAL INTEGRATION
INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 
65
Caller ID Call Routing*1The VPS automatically sends calls from pre-assigned 
Caller ID numbers to the desired extension, mailbox 
or Custom Service.
Personal Greeting for Caller 
ID*
1
Each subscriber can record up to 4 personal greeting 
messages for special callers.
*
1Caller ID note: When an incoming outside call reaches the VPS via the PBX, 
the VPS will wait about 2 rings before answering the call to receive the Caller 
ID information properly from the PBX. Table 13 
DIGITAL INTEGRATION FEATURES 
						

							4.2 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TA624
66INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 
4.2 CONNECTING THE KX-TVS50/80 WITH THE 
PANASONIC KX-TA624
4.2.1 KX-TA624 Software Verification and Programming for Digital 
Integration via the Managers Extension
It is important that the KX-TA624 has the proper software level to allow Digital Integration 
with the VPS. Follow the procedures below to confirm the software level, then complete the 
required programming before starting up the VPS.
All of the following procedures must be done after entering system programming. Refer 
to the KX-TA624 Installation Manual for instructions on how to enter the system 
programming mode.
Software Verification
1.
Check the software version of the KX-TA624 using System Program [998].
Example: 
Y581AYYMMDD
(M)
The underlined digits represent the software production date code (year, month, day). For 
Digital Integration, the software version of the PBX must be Y581A or higher.
If the software version of the PBX is lower than this, call National Parts Center (1-800-
833-9626) to order a software upgrade.
Fro m  t h e  SYS-PGM NO ?
 screen: 
a)Enter 
[998].
b)Press the 
NEXT button (SP-PHONE). The system displays the ROM version and the 
date it was created.
This version must be Y581A or higher for Digital Integration to be utilized.
2.Set the date and time using System Program 
[000].
Date and time are automatically synchronized between the VPS and the Panasonic KX-
TA624 during initial setup.
3.Set PBX extension numbering using System Program 
[009].
4.Assign the 
Voice Mail Port. This program tells the PBX which jacks will be connected to 
the VPS. This allows the PBX to send the proper Digital Integration information to those 
ports. Jack 07, or jacks 07 and 08 can be assigned for the VPS1 as the Voice Mail Port. Jack 
15, or jacks 15 and 16 can be assigned for the VPS2.
•KX-TVS50/80 (2 ports): assign max. 2 jacks 
						

							4.2 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TA624
INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 
67
Fro m  t h e SYS-PGM NO ?
screen: 
a)Enter 
[130] (for VPS1) or 
[131] (for VPS2).
b)Press the 
NEXT button (SP-PHONE).
Screen output: Disable
c)Press the 
SELECT button (AUTO-ANSWER).
Screen output: Port 
7 or Port 15
d)To assign 2 jacks, 
Press the 
SELECT button (AUTO-ANSWER) again.
Screen output: Port 
7& 
8 or Port 15& 16
To assign 1 jack, skip this step.
e)Press STORE.
f)Press END (HOLD).
5.Select the appropriate CO Line feature settings depending on how your customer plans to 
use the VPS: A) to answer all incoming calls, B) as an operator backup, or C) to only answer 
calls not answered by user extensions.
Recommended CO Line feature settings: Conditions: The lowest jack (jack 07 or jack 15) entered here must 
be connected to the Port 1 of the VPS.
To change the current assignment from Port 7 to 
Port 7 & 8, you must first change it to Disable. 
Likewise, if you want to change it from Port 7 & 8 to 
Port 7, you must first change it to Disable. If the 
current assignment is already Disable, you can make 
a change in 1 step. This condition also applies to System 
Program [131].
When Port 7 & 8 is selected in program [130], 
extension jack numbers 07 and 08 will be in extension 
group 7 automatically. Likewise, when Port 15 & 16 
is selected in program [131], extension jack numbers 15 
and 16 will be in extension group 8 automatically. Also 
the Station Hunting type is set as Circular 
automatically in each of these 2 extension groups.
Extension
group 8
KX-TA624
15
16 Port 1
 Port 2
KX-TVS50/80 (VPS2)
7
8 Port 1
 Port 2
KX-TVS50/80 (VPS1)
Extension
group 7 
						

							4.2 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TA624
68INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 
a)If the KX-TVS50/80 is answering all incoming calls:
CO Mode—Use System Programs [414](Day Mode), [415](Night Mode), 
[416](Lunch Mode) to set this parameter. Program all lines DIL to the first extension 
of the Voice Mail hunt group. The KX-TA624 will allow incoming CO calls to hunt 
only if the CO lines are DIL to the first port of the hunt group. Lines programmed as 
Normal do not hunt.
b)If the KX-TVS50/80 is only answering calls not answered by the operator (Operator 
Backup):
Flexible Ringing Assignment—For each CO line, use System Programs [408](Day 
mode), [409](Night Mode) and [410](Lunch Mode) to enable ringing at the 
operators extension(jack).
Delayed Ringing Assignment — To give the operator time to answer the call before 
the VPS picks up, we recommend setting the delay to 3 or 4 rings for each extension 
connected to the KX-TVS50/80. Use System Programs [411](Day Mode), 
[412](Night Mode) and [413](Lunch Mode).
CO Mode — Set the mode for each CO to Normal. Use System Programs [414 ](Day 
Mode), [415](Night Mode) and [416](Lunch Mode) to set this parameter.
c)If the KX-TVS50/80 is only answering calls not answered by user extensions:
Flexible Ringing Assignment — For each CO line, use System Programs [408](Day 
Mode), [409](Night Mode) and [410](Lunch Mode) to enable ringing on every 
extension (jack) that you want to have ring.
Delayed Ringing Assignment — To give users time to answer the call before the 
VPS picks up, we recommend setting the delay to 3 or 4 rings for each extension 
connected to the KX-TVS50/80. Use System Programs [411](Day Mode), 
[412](Night Mode) and [413](Lunch Mode).
CO Mode — Set the mode for each CO to Normal. Use System Programs [414](Day 
Mode), [415](Night Mode) and [416](Lunch Mode) to set this parameter.
6.Unplug or power down the KX-TA624.
7.Connect the jack(s) assigned in Step 3 to the KX-TVS50/80.
8.Connect your laptop computer to the KX-TVS50/80 and start your communication software 
(i.e., HyperTerminal, Procomm Plus, Smartcom...).
9.Disconnect the power from the VPS and set the DIP switch to position 5.
Only perform this step when initially setting up the system.Table 14  2 CO Lines, 2 Ports
CO Lines Ports
11, 2
21, 2 
						

							4.2 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TA624
INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 
69
CAUTION
Setting the DIP switch to position 5 will default the Voice Processing System, resulting in a 
loss of all user programming, and voice messages (except User1 and User2 prompts).
10. Plug in and power up the KX-TVS50/80 and wait approximately 2.5 min while the system 
initializes. 
System Administration Start-Up Sequence 
Before starting the VPS, make sure all installation and line connections have been 
done as described in Section 2. 
Plug in and 
turn the power switch to 
ON on the KX-TA624. The calls to the VPS can be 
processed after the Power Indicator stops flashing. 
After turning the power on, the system starts up in the following sequence: 
•
The Power Indicator light goes on.
•
The Power Indicator light begins to flash.
•
Checking Flash Memory Cards. is displayed on the screen.
Screen output:
•
The VPS tests the CPU card, the flash memory, and the ports 
until 1...2...3... is displayed.
•
Active ports are displayed on the screen.
Screen output:
The display will alert you if System Setup is not completed successfully.
PORT TEST...
SYSTEM SETUP
1...    2...   3... Checking Flash Memory Cards.
Please wait...
Active COs: 1 2 
APT  Interface Connection is Established
** ON LINE MODE ** 
						

							4.2 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TA624
70INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 
Screen output:
This message is shown when the digital (APT) connection between the VPS and 
telephone system cannot be established.
Possible causes of the message: APT Interface Connection is not Established
11.Start up completed.
a)The Power Indicator light stops blinking when the start-up has been successful. (The 
delay varies according to the systems condition.) 
b)**ON LINE MODE** is displayed.
c)System prompt [>] is displayed on the screen. To enter system administration, 
Press 
ENTER. All parameters can be set through the menu-driven program.
 
12.Go to the 
System Administration Top Menu. Type 
[5] and 
Press ENTER, or Type 
[3] then 
QSET and 
Press ENTER for Quick Setup and follow the Auto Configuration Instructions.Ta b l e  1 5  
Cause Action
The PBX is not a KX-TA624 system. 
Since the default PBX type for the 
KX-TVS50/80 is to KX-TA624 at the 
factory, this message will 
always 
appear when connecting to another 
type of PBX.Change the PBX type by using 
Quick Setup (see Section 5).
The cabling between the PBX 
extension ports and the VPS is not 4-
wire or is improperly connected.Confirm the cabling is 
connected as described in 
Section 2 INSTALLATION.
The PBX is a KX-TA624 but does not 
have the proper level of software 
required to support APT Integration.Contact National Parts Center 
at 1-800-833-9626
or use Inband Integration under 
hardware settings.
The PBX is not programmed properly 
to support APT Integration.Do required integration 
programming as described in 
this chapter.
Active COs: 1 2 
APT  Interface Connection is not Established
** OFF LINE MODE **