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Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual
Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual
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SYSTEM ADMINISTRATORS GUIDE191 Appendix B SYSTEM ADMINISTRATORS GUIDE
B1 SYSTEM NAVIGATION 192SYSTEM ADMINISTRATORS GUIDE B1 SYSTEM NAVIGATION System Administration, which includes the setting and changing of system parameters, is performed using an RS-232C ASCII or VT terminal. This can be a personal computer with emulation software. Keyboard Use Menu options are chosen by Typing the number of the option desired and Pressing RETURN. Using the Interface Programming Guidance Each parameter is accessed through a series of menu screens. The Programming Menu Structure Diagram on the following page depicts this menu flow. A menu flow is shown at the beginning of each section. The menu flow corresponds to the Programming Menu Structure Diagram on the following pages. This flow is designed to guide the user through the appropriate menus to the parameter to be setup or changed. The following example illustrates how the menu flow is used.Ta b l e 3 3 KEY FUNCTIONS (1) - (9), then (RETURN)Typing any number 1 through 9 will select the corresponding option for that number. Pressing RETURN will select the number entered. (\) Exits the current screen and returns to the previous step within the menu. BackspaceUsed to correct any mis-typed entry. Example: System Administration Top Menu - 1 - 4 - 1 - 1 1. Press 1 at the System Administration Top Menu. Press RETURN. 2. Press 4 at the Program Menu. Press RETURN. 3. Press 1 at the Service Setting Menu. Press RETURN. 4. Press 1 on the Automated Attendant Menu to select 1. Department Dialing, when selected. 5. Press RETURN. Auto. Attn-Department Dialing Menu will be displayed on the terminal.
B1 SYSTEM NAVIGATION SYSTEM ADMINISTRATORS GUIDE 193 1. Program1. Mallbox Setting 2. Class of Service 3. Port Service 4. Service Setting1. Automated Attendant 2. Custom Service 1. Department Dialing 2. Operators Parameter 3. Alternate Extension
B1 SYSTEM NAVIGATION 194SYSTEM ADMINISTRATORS GUIDE Programming Menu Structure Diagram 1. Program1. Mailbox Setting 1. Enter/Edit 2. Delete 3. Password Reset 4. Mailbox Listing 1. Mailbox No Entry1. Mailbox Setting 2. Notification Setting1. 1st Device 2. 2nd Device 3. 3rd Device 2. Class of Service 3. Port Service 4. Service Setting1. Automated Attendant1. Department Dialing 2. Operators Parameter 3. Alternate Extension 2. Custom Service 1. Day Mode 1. Operator 1 2. Operator 2 3. Operator 3 2. Night Mode 1. Operator 1 2. Operator 2 3. Operator 3 1. Enter Extension 2. Delete Extension 3. Extension Listing 1. Enter 3. Caller ID Listing Custom Service No. (1-100) Entry 3. Caller ID Call Routing Continued Next Page Day Mode for each port Night Mode for each port COS No. (1-64) Entry 2. Delete
B1 SYSTEM NAVIGATION SYSTEM ADMINISTRATORS GUIDE 195 5. System Parameter Setting1. System Group Assignment 2. Day Service 3. Holiday Setting 4. Daylight Saving Time 5. Prompt Setting 7. Others 1. RS-232C 2. Port Setting for each port 3. PBX Interface Parameter1. Dialing Parameter 2. Inband Signaling 1. Inter-digit Timeout 2. Input/Output 3. Digit Translation Table 6. Hardware Setting1. Extension Numbering Plan 1-16 2. Dialing Parameter 3. Message Waiting Notification 4. External Message Delivery 5. Call Hold 6. Rotary Telephone Service 7. Intercom Paging Parameters 8. Fax Management 9. Disconnect Parameter1. Enter 2. Delete 3. Listing 1. Enter 2. Delete 3. Caller ID Listing 1. Mailbox Group1. Enter 2. Delete 3. Listing 2. Extension Group1. Enter 2. Delete 3. Listing 6. System caller Name Announce
B2 SYSTEM ADMINISTRATION - MAILBOXES 196SYSTEM ADMINISTRATORS GUIDE B2 SYSTEM ADMINISTRATION - MAILBOXES Up to 30 (TVS50) or 62 (TVS80) Subscriber mailboxes can be created or edited by following the correct sequence of steps. Editing Mailboxes The parameters of each mailbox can be edited based upon the needs of the Subscriber.To access the proper menu for mailbox setup, follow the menu path as shown: System Administration Top Menu - 1 - 1 - 1 - Mailbox No. Table 34 Parameter Value Range (Default)Description/Function Mailbox Number2-5 digits (None)Specifies the Subscribers mailbox number. Mailbox number length is determined during setup or when initializing the system. Mailbox numbers cannot begin with 0. If the length of the mailbox number has been defined as 3 digits, for example, the valid range for all mailbox numbers would be 100 through 997 (998 and 999 would be reserved for the Message Manager and the System Manager). The length of the mailbox number cannot be changed through the Mailbox Setting screen once it has been specified. To access the proper menu for mailbox editing, follow the menu path as shown: System Administration Top Menu - 1 - 1 - 1 - Mailbox No. - 1
B2 SYSTEM ADMINISTRATION - MAILBOXES SYSTEM ADMINISTRATORS GUIDE 197 Ta b l e 3 5 Parameter Value Range (Default)Description/Function The Extension of the Owner2-5 digits (None)Used to transfer calls through the VPS to a Subscribers mailbox. Any valid extension number including an Extension Group List number can be assigned. Note: If an Extension Group List number is assigned to a mailbox, all group members are able to share the information stored there. Owner First NameUp to 16 alphabetic characters (None)The first 4 letters of both the first and last name is printed on the Mailbox Assignments report. The Dialing by Name feature uses the last name. Owner Last Name Class of Service No.COS No. 1-62 (1)Used to define the set of services available to the Subscriber. Note 1: We recommend that parameters for each COS number be defined before assigning a Class of Service (COS) number. Note 2: COS No. 63 pertains to the Message Manager while COS No. 64 pertains to the System Manager. These numbers cannot be entered in the COS No. data field. Covering Extension2-5 digits (None)Identifies the extension number that will receive unanswered Subscriber calls. The Automated Attendant Service accomplishes this call transfer. The caller is given the option of transferring the call or leaving a message in the Subscribers mailbox. The Covering Extension is one of the Incomplete Call Handling Service options that can be enabled or disabled by the Subscriber using the telephone keypad. Note: The Extension Group List or Logical Extension Numbers cannot be assigned as covering extensions. Interview Mailbox Number2-5 digits (None)Permits a mailbox owner to own an interview mailbox. The interview mailbox number must be an unassigned mailbox number.
B2 SYSTEM ADMINISTRATION - MAILBOXES 198SYSTEM ADMINISTRATORS GUIDE Notification Setting The parameters for the Message Waiting Notification - Device feature are set using this procedure. A maximum of 3 destinations (Device 1, 2, 3) can be specified per mailbox. • Class of Service programming determines if the Subscriber is able to use this feature. • If the destination device is a telephone, the subscriber will be called when he has message(s), and will have a chance to listen to the message(s). • If the destination device is a beeper, the subscriber will be notified when he has message(s). If the beeper has a display, it is possible to send to it a callback number. The callback number can be recorded when a caller leaves a message. If he does not leave a callback number, the System Callback No., or the callers number if it is received through a telephone companys Caller ID service, will be sent instead. All Calls Transfer to Mailbox1. Yes 2. No (No)If this parameter is set to Yes, all calls routed to the extension are automatically forwarded to the extensions mailbox without ringing the telephone. Forwarding is accomplished through the Automated Attendant service. Callers are permitted to leave a message. Note: When this feature has been set to Yes, the mailbox owners extension does not necessarily need to exist as a phone extension of the PBX. To access the proper menu for Message Waiting Notification, follow the menu path as shown: System Administration Top Menu - 1 - 1 - 1 - Mailbox No. - 2 - Device No. 1, 2, or 3.Table 35 Parameter Value Range (Default)Description/Function
B2 SYSTEM ADMINISTRATION - MAILBOXES SYSTEM ADMINISTRATORS GUIDE 199 Notification Setting - Device 1-3 Ta b l e 3 6 Parameter Value Range (Default)Description/Function Dial Number Up to 32 digits consisting of 1-9, 0, , # P, T, M, X (None)Assigns a telephone or beeper number to Device 1, 2, or 3. The subscriber can also specify the dial number from his telephone. P: Pause T: Dial Tone Detection M: Dial Mode Switching Code (DTMF to Pulse, or Pulse to DTMF) X: Callback Number Entry Code 1-9, 0, , #: Dial Codes Note: The callback number entry code X must be included in the number to be called if the Beeper Callback No. Entry Mode is enabled through COS and Type of Device is set to Beeper. The proper number of Pauses must be inserted before the callback entry code. The Subscriber can also specify the dial number. Type of Device 1. Telephone 2. Beeper (Telephone)Specifies the device to be notified. This is automatically set to Beeper when X is used in the Dial Number (above). The Subscriber can also specify the type of device from his telephone. Use Mode 1. Not Use 2. Continuously 3. Scheduled (Continuously)Specifies how Device 1, 2, or 3 is to be used. The Subscriber can also specify the use mode from his telephone. 1.Not Use - Device 1, 2, or 3 is not used for a notification call. 2.Continuously - Device 1, 2, or 3 is called whenever a message is recorded in the mailbox. 3.Scheduled - Device 1, 2, or 3 is called on a schedule basis when a message has been left in the mailbox. No. of Retries 0-9 times (0)Specifies the number of times that a notification call to Device 1, 2, or 3 should be attempted after a busy or no answer condition is received Busy Delay Time0-120 min (3)Specifies the time (in minutes) the VPS must wait after a busy condition is received before making a notification call to Device 1, 2, or 3.
B2 SYSTEM ADMINISTRATION - MAILBOXES 200SYSTEM ADMINISTRATORS GUIDE Deleting a Mailbox When a mailbox is deleted, the Voice Processing System erases all messages in the mailbox, removes the mailbox from all group distribution lists, deletes the personal group distribution lists assigned to the mailbox, erases the Subscribers name, and cancels all external delivery messages. Resetting a Mailbox Password The parameters for clearing a mailbox password are set using this procedure. Listing Mailboxes The mailbox number list is displayed using this procedure.No Answer Delay Time60-120 min (60)Specifies the time (in minutes) the VPS must wait after a no-answer condition is received before making a notification call to Device 1, 2, or 3. Time Frame 1, 2 1-12: h 00-59: min AM/PM: a.m./p.m. : All Day Space: No Use (No Use)Specifies the daily schedule for the Message Waiting Notification service for 1 week for this device. Note: These parameters are active only when Use Mode is set to Scheduled. To access the proper menu for Deleting a Mailbox, follow the menu path as shown: System Administration Top Menu - 1 - 1 - 2 - Mailbox No. To access the proper menu for clearing a mailbox password, follow the menu path as shown: System Administration Top Menu - 1 - 1 - 3 - Mailbox No.Table 36 Parameter Value Range (Default)Description/Function