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Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual
Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual
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B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS SYSTEM ADMINISTRATORS GUIDE 251 To program the following 10 Parameters on the following page, use the Special Commands and Dial Codes listed below. Up to 12 digits can be set for each parameter. D: Disconnecting F: Hook Flash R: Ringback Tone Detection S: Silence Detection T: Dial Tone Detection W: Wait for 1 s X: Extension dialing A: Answer 1-9, 0, , #: Dial Codes Ta b l e 6 8 Parameter Value Range (Default)Description/Function Operator Transfer Sequence(FX)This sequence is performed by the VPS when transferring calls to the operators extension. Extension Transfer Sequence(FX)This sequence is performed by the VPS when transferring calls to any extension except the operators. Alternate Extension Transfer Sequence(FX)This sequence is performed by the VPS when transferring calls to extensions in the Alternate Extension Group. Reconnect Sequence on Busy(F)If an extension is busy, this sequence allows the VPS to reconnect to the caller. Reconnect Sequence on No Answer(F)If the extension does not answer, this sequence allows the VPS to reconnect with the caller. Reconnect Sequence on Refuse Call(F)This sequence is performed by the VPS to retrieve a call placed on hold after the extension (in the Call Screening mode) has refused to accept it. Light-On Sequence for Message Waiting Lamp(None)The dialing sequence that the VPS must perform to enable the Message Waiting Lamp at an extension. Light-Off Sequence for Message Waiting Lamp(None)This is the dialing sequence that the VPS must perform to disable the Message Waiting Lamp at an extension.
B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS 252SYSTEM ADMINISTRATORS GUIDE Inband Signaling Parameters These parameters are used if the PBX sends DTMF tones to the VPS to indicate the state of a call (busy, answered, disconnected, etc.). The integration Mode must be set to Inband. If PBX type is set to a KX-T series telephone system, the Inband Signaling parameters will automatically default to the proper codes. The following parameters can be programmed using 0-9, , #, and A-D.Call Waiting Sequence(1)This sequence is carried out by the VPS when performing call waiting if the extension being called is busy. Release Sequence for Call Waiting(F)This sequence is performed by the VPS to release call waiting. To select Inband Signaling Parameters, follow the menu path as shown: System Administration Top Menu - 1 - 6 - 3 - 2 Table 69 Parameter Value Range (Default)Description/Function Ringback (1)Indicates Ringback Tone. Sent to the VPS when the extension dialed is ringing. Busy (2)Indicates Busy Tone. Sent to the VPS when the extension dialed is busy. Reorder (3)Indicates Reorder Tone. Sent to the VPS when an invalid extension number is dialed or when inadvertently connected to another VPS. DND (4)Indicates Do Not Disturb Tone. Sent to the VPS if the dialed extension has the Do Not Disturb feature enabled. Answer (5)Sent to the VPS when the called extension answers the call. Forward to VM Ringing (6)Sent to the VPS if the called extension is forwarded to a voice mail port and that voice mail port is available to accept the call.Table 68 Parameter Value Range (Default)Description/Function
B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS SYSTEM ADMINISTRATORS GUIDE 253 Note Default values in the above table vary depending on the settings of PBX type and Inband Integration (PBX Interface Parameters).Forward to VM Busy (7)Sent to the VPS if the called extension is forwarded to a voice mail port and that voice mail port is not available to accept the call. Forward to Other Extension(8)Sent to the VPS if the called extension is forwarded to another, non-voice mail extension. Confirmation (9)Sent to the VPS when it successfully dialed a Message Waiting Lamp On or Message Waiting Lamp Off Code. Disconnect (#9) Sent to the VPS when the other party goes on-hook. Table 70 Parameter Other Manufac- turersKX-T series T308/ T616T1232 T96 T336TD816/ 1232TD308TA series Ringback N/A N/A 1 A1 A1 1 1 1 Busy N/A N/A 2 B1 B1 2 2 2 Reorder N/A N/A 3 B2 B2 3 3 3 DND N/A N/A 4 B3 B3 4 4 4 Answer N/A N/A 5 A2 A2 5 5 5 Forward to VM RingingN/AN/A6C1C1666 Forward to VM BusyN/AN/A7C2C2777 Forward to Other ExtensionN/AN/A8C3C3888 Confirmation N/A N/A 9 D1 D1 9 9 9 Disconnect N/A N/A #9 DD DD #9 #9 #9 N/A: Not available Ta b l e 6 9 Parameter Value Range (Default)Description/Function
B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS 254SYSTEM ADMINISTRATORS GUIDE The Digit Translation Table is used to translate the Follow On ID Signal from the PBX into the proper codes for the VPS. This translation table is only effective for the incoming signal. Digit Translation Table Parameters To select the Digit Translation Table Parameters, follow the menu path as shown: System Administration Top Menu - 1 - 6 - 3 - 3 Digit Translation Table Parameters - Inter-Digit Timeout To select Inter - Digit Timeout, follow the menu path as shown: System Administration Top Menu - 1 - 6 - 3 - 3 - 1 Table 71 Parameter Value Range (Default)Description/Function Inter-digit Timeout1-4 s (1)This parameter defines the incoming signal interval (Follow on ID). The Digit Translation Table is translated by a series of signals received within the specified time period. Digit Translation Table Parameters - Input/Output To select Input/Output, follow the menu path as shown: System Administration Top Menu - 1 - 6 - 3 - 3 - 2
B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS SYSTEM ADMINISTRATORS GUIDE 255 Ta b l e 7 2 Parameter Value Range (Default)Description/Function Ta b l e 1-8Input digit Up to 8 digits consisting of 0-9, , #, A-D (None)Do not assign more than 1 code to an incoming signal. If this occurs, the system will take the first assignment. Output digit
B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS 256SYSTEM ADMINISTRATORS GUIDE
SYSTEM MANAGERS GUIDE257 Appendix C SYSTEM MANAGERS GUIDE
C1 ACCESSING THE SYSTEM MANAGERS MAILBOX 258SYSTEM MANAGERS GUIDE C1 ACCESSING THE SYSTEM MANAGERS MAILBOX The System Managers Mailbox must be accessed before any System Manager task can be performed. Three items of information must be known before accessing the System Managers Mailbox — the telephone number connected directly to the Voice Mail Service, the System Managers Mailbox Number and the Password for that mailbox (if assigned). The System Managers Mailbox Number is 99, 999, 9999 or 99999 depending upon the mailbox number length specified in System Programming. The System Managers password is assigned through the System Managers Service. To Access the System Managers Mailbox 1. Dial the extension number connected to the Voice Mail Service. Or Dial any VPS extension number and Press [#] [6] (Service Access Command). 2.Press [ ], then Type the System Managers Mailbox Number (99, 999, 9999 or 99999). 3.Type the Password followed by [#]. The Main Menu of System Managers Service will be played: Please enter your partys mailbox number. To enter by name, press [#] and [1]. If you are using a rotary telephone, stay on the line. To call the operator, press [0]. Enter your password, followed by [#]. You have (number) new message(s). To receive the message, press [1]. To deliver a message, press [2]. To customize your mailbox, press [3]. To check the mailbox distribution, press [4]. For a system report, press [5]. For other features, press [6]. To end this call, press [ ].
C2 SETTING UP MAILBOXES SYSTEM MANAGERS GUIDE 259 C2 SETTING UP MAILBOXES The System Managers primary function is to create mailboxes for new Subscribers and to maintain system organization by deleting unneeded passwords and mailboxes. Note While the System Administrator programs via a computer, the System Manager cannot set up mailboxes and Sorry, this function is not available. is played. Creating and Editing a Mailbox The System Manager is able to both create and edit Subscriber mailboxes. Mailboxes can be created or edited by following the steps below. At any step, when editing an assigned mailboxs parameters, change current settings by Pressing [1]. To leave the current setting unchanged, Press [2]. When creating a new mailbox, the following parameters can be set: • Mailbox Number • Subscribers Voiced Name - The VPS allows a maximum of 4 s to record the name. The name must be spoken slowly and clearly. Use the Subscribers last name. • Extension Number • Initial 3 or 4 Letters of the Subscribers Last Name - Only the first 3 or 4 letters of the owners last name are entered. • Class of Service Number - Any COS number (1-62) may be entered. • Interview Mailbox Number - Interview Mailbox Numbers must be different from Subscriber Mailbox Numbers • All Calls Transfer Mailbox The steps listed below must be followed when creating, changing or deleting any mailbox parameter. 1.Log in to the Main Menu. 2.Press [6] for Other Features. 3.Press [1] for Mailbox Setup. 4.Press [1] to Assign or Edit. 5.Type the mailbox number.
C2 SETTING UP MAILBOXES 260SYSTEM MANAGERS GUIDE 6.Press [2] to accept the entry. 7.As each parameter is played: a)Press [1] to enter the new parameter or [2] to leave the parameter unchanged. b)Enter the parameter and Press [1]. c)Confirm the new parameter is correct and Press [2] to accept it. 8.The All Calls Transfer to Mailbox parameter is the last parameter to be entered. When this entry is completed, the prompt at Step 4 will appear. Continue assigning or editing other mailboxes by repeating Steps 5-7. 9.To return to the Main Menu, Press [ ] twice. Deleting a Mailbox When mailboxes are no longer needed, they must be deleted. While another person accesses the VPS, the action is automatically canceled. 1.Log in the Main Menu. 2.Press [6] for Other Features. 3.Press [1] for Mailbox Setup. 4.Press [2] for Delete. 5.Type the mailbox number. 6.Press [1] to delete the mailbox. Deleting a Mailbox Password When a password is forgotten the password must be deleted by the System Manager before it can be reassigned by the subscriber. 1.Log in the Main Menu.