Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual

							1.3 SYSTEM BASICS
VOICE PROCESSING SYSTEM OVERVIEW
21
1.3.5 Specifications
1.3.6 Hardware
•
1 (KX-TVS50) or 2 (KX-TVS80) Flash Memory Card(s).
•
1 Optional Flash Memory Position for KX-TVS52 card
*1
•
2 Telephone Inputs (RJ11C)
•
1 RS-232C Connector
•
1 DIP Switch (4-bit)
1.3.7 Flash Memory Expansion Capabilities*1
Expansion of the flash memory capacity requires an optional expansion memory card (KX-
TVS52). The KX-TVS50 initially has 2-h memory. The KX-TVS52 increases the capacity by 
2 h.
1.3.8 Recommendations for System Configuration
General guideline: a ratio of 6/1 (for every 6 lines, 1 port). There are 2 questions to ask when 
considering how many ports are desirable:
• Are the ports answering all incoming calls or just forwarded/transferred calls?
• If they are answering incoming calls, how busy are the lines?
The guideline above (6/1) usually works well with moderate traffic. This may have to be 
modified for heavy traffic. These recommendations are outlined in the following chart.Ta b l e  2  
Ports: 2
Voice Storage: KX-TVS50: 2h (expandable)
KX-TVS80: 6h (non-expandable)
Custom Services: 100
Message Retention: 1 to 30 days or unlimited
Number of Mailboxes: KX-TVS50: 30 subscriber mailboxes
2 manager mailboxes
KX-TVS80: 62 subscriber mailboxes
2 manager mailboxes
Number of Messages per Mailbox: 100 maximum (programmable)
*1Available for the KX-TVS50 only. 
						

							1.3 SYSTEM BASICS
22VOICE PROCESSING SYSTEM OVERVIEW
One port may not support an Automated Attendant configuration with 5 CO lines. The 
following recommendations for Automated Attendant ports may have to be modified for heavy 
traffic.Ta b l e  3  
CO Lines Port
1-6 1
7-12 2
Ta b l e  4  
CO Lines Port
1-4 1
5-8 2 
						

							1.4 DIGITAL INTEGRATION
VOICE PROCESSING SYSTEM OVERVIEW
23
1.4 DIGITAL INTEGRATION
1.4.1 General
There are 2 types of Digital Integration: APT Integration and DPT Integration.
APT Integration is available when the KX-TVS50/80 is connected to a KX-TA624. DPT 
Integration is available when the KX-TVS50/80 is connected to a KX-TD digital PBX.
1.4.2 APT Integration
To the Panasonic KX-TA624, the VPS ports look like proprietary telephones. The PBX thinks 
that the VPS is a proprietary telephone, and the VPS mimics all actions of a proprietary 
telephone. Communication between the VPS and the PBX through digital integration requires 
the proper software level in the PBX and 4-wire connections for each port (KX-TVS50/80). To 
communicate between the VPS and the PBX through APT Integration, the PBX and VPS must 
be programmed to work together.
1.4.3 Connection Example — APT Integration
For example, you can connect jack 7 of the KX-TA624 to Port 1 of the VPS with a 4-wire 
connection (see diagram below). This connection creates 1 Voice Mail extension and can only 
answer 1 call. This means that a fully-configured 2-port system requires 2 jacks from the PBX.
When APT Integration is activated, a single extension jack provides 1 single-line interface at a 
Port on the VPS. For example, when 1 line cord (4 wire) is connected to Port 1 on the VPS, 1 
extension is provided.
1.4.4 DPT Integration
To the Panasonic KX-TD digital PBX, the VPS ports look like digital extensions. The PBX 
thinks that the VPS is a digital phone, and the VPS mimics all actions of a digital set. Another 
advantage of digital integration is that the 2B+D communication provides 2 VPS ports for each 
Digital Station port. Communication between the VPS and the PBX through digital integration 
requires the proper software level in the PBX and 4-wire connections for each port (KX-
KX-TVS50/80
Port 1
Extension  107
7
8
KX-TA624
Port 2
Extension  108 
						

							1.4 DIGITAL INTEGRATION
24VOICE PROCESSING SYSTEM OVERVIEW
TVS50/80). To communicate between the VPS and the PBX through DPT Integration, the PBX 
and VPS must be programmed to work together.
1.4.5 Connection Example — DPT Integration
For example, you can connect jack 15 of the KX-TD1232 to Port 1 of the VPS with a 4-wire 
connection (see diagram below). This connection creates 2 Voice Mail extensions and can 
simultaneously answer 2 calls. This means that a fully-configured 2-port system requires only 
1 jack from the PBX.
When DPT Integration is activated, a single extension jack provides 2 single-line interfaces at 
a Port on the VPS. For example, when 1 line cord (4 wire) is connected to Port 1 on the VPS, 
2 extensions are provided.
KX-TVS50/80
Port 1
Extensions 165 and 166
KX-TD123215 
						

							INSTALLATION25
Section 2
INSTALLATION 
						

							2.1 SAFETY PRECAUTIONS
26INSTALLATION
2.1 SAFETY PRECAUTIONS
Please read the following precautions before installing the VPS.
2.1.1 Installation
The VPS needs to be installed on the wall. Improper placement of the system may result in 
malfunction, noise, or discoloration. Avoid installing the VPS in the following places:
•
in direct sunlight; in hot, cold, or humid places
•
in new areas where there are thermal springs, etc. (where sulfuric gas may damage the 
equipment or contacts).
•
where shocks or vibrations are frequent or strong.
•
in dusty places or places where water or oil may come in contact with the unit.
•
near high frequency generating devices such as sewing machines, elevators or electric 
welders.
•
on or near computers, telexes, or other office equipment; near microwave ovens or air 
conditioners. (Ideally, the VPS should not be in the room with these items and should be 
at least 1.8m {6 feet} 
away from televisions.)
Do not obstruct the areas around the PBX and the VPS.
 Both require space above for cooling 
and space on the sides for maintenance and inspection.
2.1.2 Wiring
•
Do not wire the telephone cable parallel to an AC power source, computer, etc. If cables are 
run near those wires, shield the cables with metal tubing or use shielded cables and ground 
the shields.
•
Use protectors if running cables on the floor. Avoid running wire under carpets.
•
Avoid sharing a 120 V AC
 power supply for computers, telexes, and other office equipment 
with the VPS. Induction noise from such equipment may interrupt the VPS operation.
When making any connections or removing the cover, be sure the power switch is turned off.
When installing telephone wiring, basic safety precautions should always be followed to 
reduce the risk of fire, electric shock and injury to persons, including the following:
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for 
wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line has been 
disconnected at the network interface.
• Use caution when installing or modifying telephone lines. 
						

							2.2 UNPACKING
INSTALLATION
27
2.2 UNPACKING
Unpack the box and check the items below.
Ta b l e  5  
Main Unit 1
AC Cord 1
Screws (Wall Mounting) 3
Washers (Wall Mounting) 3 
						

							2.3 MOUNTING THE VPS ON A WOODEN WALL
28INSTALLATION
2.3 MOUNTING THE VPS ON A WOODEN WALL
The wall where the VPS is to be mounted must be able to support the weight of the VPS. If 
screws other than the ones supplied are used, use the same-sized diameter screws as the 
enclosed ones.
1.Place the template included on the wall to mark the 3 screw positions.
2.Install the 3 screws (included accessories) into the wall.
3.Hook the unit on the screw heads.
Template
 










 
Wooden
Wall
Drive the screw
to this position. 
						

							2.4 FRAME GROUND CONNECTION
INSTALLATION
29
2.4 FRAME GROUND CONNECTION
IMPORTANT!!!
Connect the frame of the main unit to the ground.
1.Loosen the screw.
2.Insert the grounding wire.
3.Tighten the screw.
4.Connect the grounding wire to the ground.
In most of North America, the ground provided by the Third wire ground at the commercial 
or residential power outlet will be satisfactory. However, in some cases this ground may be 
installed incorrectly. Therefore, the following test procedure should be performed.
Test Procedure
1.
Obtain a suitable voltmeter and set it for a possible reading of up to 250 V AC.
2.Connect the meter probes between the 2 main AC voltage points on the wall outlet. The 
reading obtained should be 108 V AC-132 V AC.
3.Move one of the meter probes to the third prong terminal (GND).
Either the same reading or a reading of 0 V should be obtained.
4.If a reading of 0 V at 1 terminal and a reading of 108 V AC-132 V AC at the other terminal 
is not obtained, the outlet is not properly grounded. This condition should be corrected by 
a qualified electrician (per article 250 of the National Electrical Code).
5.If a reading of 0 V at 1 terminal and a reading of 108 V AC-132 V AC at the other terminal 
is obtained, then set the meter to the OHMS/RX1 scale, place 1 probe at the GND 
Terminal and the other probe at the terminal which gave a reading of 0 V. A reading of less 
than 1   should be obtained. If the reading is not obtained, the outlet is not adequately 
grounded. See a qualified electrician.
POWERTo ground
VOICE PROCESSING SYSTEM 
						

							2.5 INSTALLATION STEPS
30INSTALLATION
2.5 INSTALLATION STEPS
The following is an overview of the standard installation process using APT/DPT Integration. 
When necessary, other sections in this manual have been referenced for more detailed 
descriptions or instructions.
1.Get a list of current users, their extension numbers, their departments, and the type of 
systems they use (mailbox, no mailbox, beeper, car phone...).
2.Assess your customers needs before setting up the system. You will save yourself time later 
by giving customers what they need up front. Ask the office manager how the VPS will be 
used. Give examples.
Recommend that your customer use a word processor to log the greetings. You will find 
these files much more easily than the worksheet pages if you need to make changes down 
the road.
3.Standard Initialization (For APT/DPT Integration Connection)
a)Program the ports of the PBX for voice processings (See Section 4 INTEGRATING 
THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL 
PBX).
Program the KX-TA624, the KX-TD1232, the KX-TD816 or the KX-TD308 for 
Voice Mail integration.
•KX-TA624
• KX-TD816, KX-TD1232, KX-TD308
Program may be performed on-site or at the office.
All memory is stored and will be retained when the unit is powered up as long as 
the DIP switch has been reset to position [0] prior to turning the unit off.
b)Unplug the power cord of the VPS.
c)Plug station wire(s) from the PBX into VPS (See 2.7 CONNECTIONS).
d)Connect the computer to the VPS with a Null Modem Cable (See 2.8.2 Connecting the 
RS-232C Cable).
e)Set the DIP switch to position 5.
f)Plug the power cord of the VPS.
g)Wait until the warning appears on the screen.
h)Set the DIP switch back to position 0. 
CAUTION
If the DIP switch is not reset to position 0 after initialization, all programming will be lost 
when the voice processor loses power!