Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual

							B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS
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B6.5 Prompt Setting
This setting is required when Multilingual Service is enabled.
To access the proper menu for Prompt Setting, follow the menu path as shown:
System Administration Top Menu - 1 - 5 - 5
Ta b l e  5 2  
Parameter Value Range
(Default)Description/Function
System Prompt
Selection
Number1-9
(None)Assigns a selection number (1-9) to each prompt. Callers 
use the numbers to select the desired language for their 
message prompts. This setting is required when either one 
or both of the following parameters are set to Selective.
Port Assignment - Incoming Call Service Prompt 
Authorization of External Message Delivery - Prompt 
Mode
Example:
For service in English, press (7).
For service in Spanish, press (8).
For service in Chinese, press (9).
The Message manager is able to record this Multilingual 
Selection Menu.
Note: The Prompt Selection Number and the first digit of 
the mailbox number should be different from each other. User 1 Prompt
Selection
Number
User 2 Prompt
Selection
Number 
						

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B6.6 System Caller Name Announcement
Up to 120 Caller ID numbers can be assigned to announce pre-recorded Caller ID caller names 
when extension users listen to messages from the assigned numbers left in their mailbox. 
Extension users can also hear caller names when calls from the assigned numbers are 
transferred to them from the VPS (Caller ID Screening). The recorded caller names will also 
be heard when the callers use the Intercom Paging features. The recorded names will be added 
to the end of the page.
The Caller ID Screening feature is enabled or disabled in the COS (Class of Service) settings. 
This feature is also enabled by selecting Call Screening in 4.1 Call Transfer Status in the 
Subscribers Guide.
The Intercom Paging feature is enabled by selecting Intercom Paging in 4.1 Call Transfer 
Status, and/or in 4.3 Incomplete Call Handling in the Subscribers Guide.
System Caller Names are recorded by the Message Manager.Position of
AM/PM in
Tim e Stamp1. Before
2. After 
3. 24-h
(After)This parameter setting is functional only when User 1 or 
User 2 Prompts are in use. This parameter specifies the 
following:
1.  Before - the VPS announces 
AM/PM before the time 
(
e.g., P.M. 3:42).
2. After - The VPS announces 
AM/PM after the time 
(
e.g., 
3:42 P.M.).
3. 24-h - the VPS announces the time in 24-h format (
e.g., 
15:42).
Note: When System Prompts are in use the parameter is set 
to After.
To access the proper menu for System Caller Name Announcement, follow the menu 
path as shown:
System Administration Top Menu - 1 - 5 - 6Table 52 
Parameter Value Range
(Default)Description/Function 
						

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System Caller Name Announcement - Enter
System Caller Name Announcement - Delete
Permits specified Caller ID List numbers to be deleted from the list.
System Caller Name Announcement - Listing
Displays all Caller ID List numbers.To access the proper menu for System Caller Name Announcement — Enter, follow 
the menu path as shown:
System Administration Top Menu - 1 - 5 - 6 - 1 - Caller ID List No. (1-120)
Ta b l e  5 3  
Parameter Value Range
(Default)Description/Function
Caller ID No. Up to 20 digits 
consisting of 1-9, 0 
(None) Assigns the telephone number for which the VPS 
announces pre-recorded caller name to extension 
users.
Description Up to 20 characters 
(None) Enters a name and/or description of the Caller ID 
number. Any ASCII character (except \) can be used.
To access the proper menu for System Caller Name Announcement — Delete, follow 
the menu path as shown:
System Administration Top Menu - 1 - 5 - 6 - 2 - Caller ID List No. (1-120)
To access the proper menu for System Caller Name Announcement — Listing, follow 
the menu path as shown:
System Administration Top Menu - 1 - 5 - 6 - 3 
						

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B6.7 Other Parameters
Other Parameters - Extension Numbering Plan
Used to specify the extension numbers of the PBX so that the VPS is able to recognize the 
dialed extension as valid. This setting promotes the call handling of the Automated Attendant 
Service. This setting is recommended for better integration with the PBX. To access the proper menu for Other Parameters, follow the menu path as shown:
System Administration Top Menu - 1 - 5 - 7
To access the proper menu for Extension Numbering Plan, follow the menu path as 
shown:
System Administration Top Menu - 1 - 5 - 7 - 1 
						

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Ta b l e  5 4  
Parameter Value Range
(Default)Description/Function
Numbering 
Plan
1-162-5 digits 
consisting
of 0-9, X
(Numbering Plan
1:1 XX
Numbering Plan
2-16: None)Specifies the first 1 or 2 digits of the PBX extension 
numbers. Up to 16 entries can be added to the list. Each 
entry can contain 2-5 digits of numeric characters, 0-9, 
and X which matches any digit. Extension numbers 
cannot begin with 0.
Examples:
a) If valid PBX extension numbers are to be specified 101 
through 164 and 201 through 264, specify the numbers 
as follows:
1XX: Indicates any 3-digit extension number starting 
with 1.
2XX: Indicates any 3-digit extension number starting 
with 2.
b) If valid PBX extension numbers are to be specified 400 
through 450 and 3300 through 3399, specify the 
numbers as follows:
4XX: Indicates any 3-digit extension number starting 
with 4.
33XX: Indicates any 4-digit extension starting with 
33.
Note:
Auto Configuration will set this parameter automatically.
The Automated Attendant will dial any 2-5 digit PBX 
extension number (except numbers beginning with 0) 
whether valid or not. If the dialed number is included in the 
numbering plan, the Automated Attendant will 
immediately send it to the PBX without waiting for further 
input. If not included in the plan, the Automated Attendant 
will wait until the dialed number is recognized as an 
extension number, the internal inter-digit timer expires, or 
the caller dials 5 digits.
If the number for an outgoing call is not found on the 
Numbering Plan, the VPS will consider it an outside 
number. The VPS will then attempt to dial it using the 
Outgoing Call Setup Sequence. 
						

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Other Parameters - Dialing Parameter
To select Dialing Parameter, follow the menu path as shown:
System Administration Top Menu - 1 - 5 - 7 - 2
Table 55 
Parameter Value Range
(Default)Description/Function
Number of 
Digits
to Access
Outside Line0-8 digits
(1)Specifies the number of digits necessary to access an 
outside line.
Example:
If the PBX requires callers to dial 9 to access an 
outside line, this parameter should be set as 1. This 
enables the system to recognize that an outgoing call 
setup sequence is completed once the initial 9 has 
been dialed (9-123-4567). The full sequence is 
therefore: 9 - (outgoing call setup sequence) - 123- 
4567.
The VPS can discriminate between local and long 
distance calls and can report outgoing calls and calling 
times for billing purposes on periodic port usage 
reports.
Call Transfer
No Answer
Tim e10-60 s
(20)Specifies the amount of time that the VPS must wait 
before retrieving the transferred call when there is no 
answer at the destination extension.
Outgoing Call
No Answer
Tim e10-90 s
(30)Specifies the amount of time that the VPS must wait 
before concluding that there is no answer at the outside 
number called.
Pause Time 1-9 s
(2)Specifies the pause time between dialed digits. 
						

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Other Parameters - Message Waiting Notification
The following parameters are used to control the handling of message waiting notification 
calls. Outgoing Call
Setup 
SequenceUp to 12 digits 
consisting of
0-9,  , #, F, R, S, T, 
W 
(T)Specifies the sequence of codes used by the VPS when 
calling an outside line. Up to 12 digits can be set. The 
default value is T. T indicates that the system will 
dial the outside phone number only after detecting a 
dial tone.
Example:
9W = (9) - 1-s wait - dial outside phone number. 9 is 
the CO line access number.
F: Hook Flash
R: Ringback Tone Detection
S: Silence Detection
T: Dial Tone Detection
W: Wait for 1 s
1-9, 0, , #: Dial Codes
To select the Message Waiting Notification Parameter, follow the menu path as 
shown:
System Administration Top Menu - 1 - 5 - 7 - 3
Ta b l e  5 6  
Parameter Value Range
(Default)Description/Function
Outgoing Call 
PortsPort No.
(1, 2)Specifies the port numbers used for the Message Waiting 
Notification Device feature. The VPS makes outgoing 
calls using the port specified in this field. At least 1 port 
must be specified.Ta b l e  5 5  
Parameter Value Range
(Default)Description/Function 
						

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Other Parameters - External Message Delivery
Used to control the handling of External Message Delivery calls.Message 
Waiting Lamp 
PortsPort No.
(1, 2)Specifies the port numbers used for the Message Waiting 
Notification Lamp feature.
 
The VPS turns on the Message Waiting Lamp of the 
extension using the port specified in this field. At least 1 
port must be specified.
Message 
Waiting Lamp 
for Every 
Message1. No
2. Yes
(Yes)When set to Yes, the VPS will turn on the Message 
Waiting Lamp of the extension each time a new message 
is recorded in the mailbox. This will occur even if the 
Message Waiting Lamp was not turned off from a 
previous message. This setting is useful when the first 
attempt is unsuccessful.
When set to No, the VPS will turn on the Message 
Waiting Lamp for the first message only. The VPS will 
not turn on the lamp for subsequent messages until the 
Subscriber has accessed the VPS to retrieve the messages 
stored there.
Max. Digits for 
Callback No.1-48 digits
(20)Specifies the maximum number of digits the caller can 
enter as a callback number. This number will be 
displayed on beepers if the Beeper Callback No. Entry 
Mode is enabled. 
Callback No. 
Entry Interdigit 
Tim e-Out1-10 s
(5)Sets the maximum allowable time between each digit on 
Beeper Callback No. Entry. If the caller does not enter 
any digits within the specified time, the VPS will not 
accept entry of any additional digits.
System 
Callback No.Up to 32 digits
(None)Specifies a telephone number displayed on the 
Subscribers beeper as a callback number when Type is 
set to Beeper.
Note: If Beeper Callback No. Entry Mode is enabled 
through COS, the callback number entered by the caller 
will be displayed on the destination beeper instead of the 
System Callback No. However, if the caller fails to enter 
a callback number, the System Callback No. will be 
displayed.Table 56 
Parameter Value Range
(Default)Description/Function 
						

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To select the External Message Delivery, follow the menu path as shown:
System Administration Top Menu - 1 - 5 - 7 - 4
Ta b l e  5 7  
Parameter Value Range
(Default)Description/Function
Retry Times 0-9 times
(3)Specifies the number of times that an external message 
delivery call should be attempted when the destination is 
busy or if there is no answer.
Busy Delay 1-60 min
(3)Specifies the length of time in minutes the VPS must wait 
after a busy condition is received before trying to deliver 
the message again.
No Answer 
Delay60-120 min
(60)Specifies the length of time in minutes the VPS is to wait 
after a no answer condition is received before trying to 
deliver the message again.
Outgoing Call 
PortsPort No.
(1, 2)Specifies the port numbers used for the External Message 
Delivery feature.
Message 
Length1-6 min
(3)Specifies the allowable message length of external 
delivery messages that the Subscriber can record.
Max. Messages 
for Mailboxes1-100 msgs
(3)Specifies the maximum number of external delivery 
messages that can be stored in 1 mailbox. 
System 
External 
Message 
Delivery 
Duration Time 1-9 min
(3)Specifies the maximum telephone connect time allowable 
for an external message delivery call. Used to prevent 
excessive telephone charges. Time begins when the 
destination number answers the call. The VPS terminates 
the call when the specified length of time has been 
exceeded. However, the VPS does not terminate a call 
until the whole message is played even though the 
specified time expires. 
Callback 
Telephone No.Up  to  32  digits This telephone number is announced to the recipient as the 
telephone number to be called in order to retrieve the 
senders message. The VPS plays the callback telephone 
number to recipients if unable to deliver the message 
because of an incorrect password. 
						

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Other Parameters - Call Hold
Other Parameters - Rotary Telephone Service
For callers who are calling from rotary telephones (unable to input DTMF signals) or who are 
unable to properly respond to VPS guidance, this parameter specifies how they are treated.To select Call Hold, follow the menu path as shown:
System Administration Top Menu - 1 - 5 - 7 - 5
Table 58 
Parameter Value Range
(Default)Description/Function
Call Hold 
Mode1. Disable
2. Enable 
(Enable)If set to Enable, the VPS gives callers the option of 
either holding for a specific extension or selecting one of 
several Incomplete Call Handling service options.
While on hold, the VPS periodically gives callers the 
choice to either continue to hold or select one of the 
Incomplete Call Handling service options.
If set to Disable, the VPS immediately offers callers the 
Incomplete Call Handling service.
Call Queuing 
Announcement 
Mode1. Disable
2. Enable 
(Enable)If set to Enable, callers on hold are informed of their 
current position in the call hold queue.
Example:

One other person is waiting to connect.
Call Retrieval 
Announcement 
Tim ing1-30 s
(2)Specifies the interval between the voice guidance 
message that asks whether or not calls are to be retrieved 
during call holding.
Example:

To cancel holding, press 2 now.
Otherwise, Ill try your party again.
Redialing 
Cancel Timing1. 15 s
2. 30 s
3. 45 s
4. 60 s
(30)Specifies the interval between the voice guidance 
messages that ask if continuous redials are to be 
attempted during call holding.
Example:

To continue holding, press 1.
Otherwise, press 2.