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Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual
Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual
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Glossary341 Password A number chosen by a subscriber or a manager to protect access to the mailbox. Personal Greetings A subscriber can personalize his mailbox to greet callers. There are 3 kinds of Personal Greetings: (1) No Answer Greeting (2) Busy Signal Greeting (3) After Hours Greeting Personal Greeting for Caller ID (Available with APT/DPT Integration only.) Each subscriber can record up to 4 personal greeting messages for calls from pre-assigned Caller ID numbers. Each greeting supports up to 8 Caller ID numbers. Personal Group Distribution List Each subscriber can have 4 distribution lists containing up to 20 mailboxes in each list. Used to send the same message to a variety of people. Port The point of connection between the telephone switch and the VPS. Pound Sign The [#] key on the telephone keypad. Private Message A message, which is delivered to a specific mailbox, cannot be forwarded. Prompt A prerecorded list of options or a guidance message played to the user. The English system prompts are prerecorded at the factory and cannot be changed. Up to 2 other languages can be recorded as user prompts. Review Plays back a message. Rewind Replays the last 4 s of a message.
342Glossary Rotary Telephone A telephone capable of pulse dial only. Callers using a rotary telephone will be automatically forwarded to the operator or the General Delivery Mailbox. SAVE One of the utility commands. It is used to save VPS data to a personal computer. Scanning Messages Allows the subscriber to listen to only the first 4 s of each message. Another method is to use the digit [2] while listening to a message; this advises the VPS to skip to the next message. Station Programming Programming via the proprietary telephone. Subscriber A person who has an assigned mailbox. System Administration System programming from a personal computer. System Administrator Unlike the Message Manager and the System Manager, the System Administrator has full system programming capability. He uses a computer connected to the RS-232C port of the VPS. System External Message Delivery Duration Time The maximum time allowed for an external message that is to be delivered by the VPS, specified by the System Administrator. System Group Distribution List The system can maintain an internal list of twenty mailbox groups. Each group can hold twenty mailboxes. Each group is referenced by a System Group Distribution List number and is assigned via system administration. A recording into a System Group Distribution List number will go into the mailboxes of all members of that group. System Manager (Mailbox 999) The person who can perform very basic and limited system programming using a telephone. He can create/delete mailboxes; clear subscriber passwords when they are forgotten; set Class of Service parameters; set the system clock; and generate System Reports.
Glossary343 System Report Eight System Reports can be acquired by the System Administrator or System Manager upon request. TIME One of the utility commands. It is used to confirm or set the time and data of the VPS. Two-Way Recording (Available with APT/DPT Integration only.) Allows a subscriber to record a conversation into his/her mailbox. Two-Way Transfer (Available with APT/DPT Integration only.) Allows a subscriber to record a conversation into another persons mailbox. Voice Mail A general term used for messages recorded over the phone from one person to another. Voice Prompt Recorded VPS instructions to callers. These are either system prompts or user prompts. VPS Voice Processing System (e.g., Panasonic KX-TVS50/80).
Index 346 A Alternate extension group 166 APT integration 166 Auto configuration 166 Auto forwarding 167 Automated attendant 167 B Beeper - calling a beeper 170 Broadcasting messages 167 Busy coverage mode 167 C Call services 168 Call transfer status 168 Callback number entry 168 Caller ID call routing 168 Caller ID screening 168 Caller name announcement-personal 169 Caller name announcement-system 169 Class of service (COS) 171 Company Greeting 171 Company greeting 124 Connections - optional expansion memory card (KX-TVS52) 32 Connections - PBX 34 Covering extension 171 Custom service 172 Custom service settings-company greeting 102 D Data - loading new or saved data to the VPS (LOAD) 141 Data - saving the system data to the backup device (SAVE) 129, 139 Day service 172 Daylight saving time assignment 172 Department dialing 172 Dialing by name 173 Digital integration 20, 23, 63 DIP switch 17, 18, 30, 71, 76, 82, 84 Direct mailbox access 173 DPT integration 173 E Expansion capabilities 21 Extension group 174 Extension numbering plan 174 External message delivery list 174 External message delivery service 175 External message delivery status 175 F Fax management 176 G Group distribution list - personal 176 Group distribution list - system 176 H Hardware settings 46, 246 Hold 176 Holiday service 176 I Inband integration 177 Incomplete call handling service 177 Initializing the system 132 Intercom paging 178 Interview service 179 L Live call screening 180 Logical extension 180 M Mailbox 181 Message delivery status 181 Message delivery, internal 181 Message management 16, 124 Message managers guide 275 Message managers mailbox-company greetings 124 Message managers mailbox-recording company name 125 Message reception mode 182 Message scan 182 Message transfer 182 Message waiting notification - device 183 Message waiting notification - lamp 184 Multilingual service 184 N No answer coverage mode 185 O Operator service 185 P PBX integration 185 Personal greeting for Caller ID 186 Personal greetings 186 Play system prompt after personal greeting 187 Port service 187 Private message 187
Index 347 Q Quick setup 94, 95, 147 R Receive message 187 Rotary telephone service 187 S Service access commands 188 Special feature authorization 188 Specifications 21, 162 System administration 16 System administrators guide 191 System clock 188 System components 17 System management 16 System managers guide 257 System reports 188 T Troubleshooting 160 U Utility commands 189 V Voice mail service 189 Voice prompts 189
Printed in Japan PSQX2100XA KK0300CM2080 Copyright: This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME). Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of KME and its licensee. Kyushu Matsushita Electric Co., Ltd. All Rights Reserved.2000c