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Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual
Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual
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4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX 91 4.4.13 Voice Mail Transfer Button Assignment This feature is used to transfer calls directly to a Voice Mailbox. It can be used with APT/DPT or Inband Integration. 1.Enter Station Programming: For KX-TA624 With the phone on-hook, Set the MEMORY switch to PROGRAM. (Display changes to PITS-PGM Mode.) For KX-TD series a. With the phone on-hook, Press the Program button. b. Dial [99]. (Display changes to PT-PGM Mode.) 2.Press the desired FLEXIBLE ( CO or DSS/BLF) button that you want to assign as the VTR button. 3.Press [94](for KX-TA624) or [8](for KX-TD series). Screen output: VTR 4.Enter a Voice Mail extension number. Screen output: VTR- _ _ _ (_ _ _ = The extension number you entered). 5.Press STORE. 6.Exit the program mode: For KX-TA624 Set the MEMORY switch to SET. For KX-TD series Press the PROGRAM button or lift the handset. 7.Repeat these steps for each telephone. Conditions:This button must be a CO or DSS/BLF button to be programed as a TWT button. When all Voice Mail ports are busy and this key is pressed, the user will hear reorder tone.
4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES 92INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX
CUSTOMIZING THE SYSTEM93 Section 5 CUSTOMIZING THE SYSTEM
5.1 STARTING UP 94CUSTOMIZING THE SYSTEM 5.1 STARTING UP 5.1.1 Before Programming 1.Determine the customers needs. • Work with the owner, manager, and receptionist to build the Custom Service Greetings, and Holiday Greetings. • Figure out which ports are to be answered by which greetings. • Check the software level of the telephone switch. 2.Use System Administration and your computer for the startup sequence. 3.After the system is on line, disconnect the CO lines going into the system until the greetings have been completed. 4.Work with the receptionist to record the system greetings. • Its important to spend time training the receptionist. Making sure that the receptionist understands the system and can answer basic questions will save you time in the end. • Show the receptionist how to transfer general delivery messages. 5.1.2 Quick Setup Quick Setup provides a quick way to set the following programming items. Each of these must be initially set to start the VPS operation. Note Quick Setup requires VT100 emulation software. 1.PBX type 2.Extension numbers of VPS ports 3.Extension numbers for mailboxes 4.Creating mailboxes 5.Port service setting 6.Password setting 7.Date and time setting 8.Activating the Quick Setup
5.1 STARTING UP CUSTOMIZING THE SYSTEM 95 Depending on your PBX type, some steps will be skipped as shown below. 5.1.3 Starting the Quick Setup The sequence must be followed through to the end to take effect. If you press \, you will have to start over. Quick setup may be performed again without erasing prior data (for example, when adding a slave system). At the System Administration Top Menu, Type [5] and Press ENTER, or Type [3] then QSET and Press ENTER (see 7.2.17 Quick Setup (QSET)). Screen output:Ta b l e 1 8 PBX Type Required Procedures KX-T308/T616 12345678 KX-T123211D T336/T96 *1 *1Not available in US 1345678 Non-Panasonic System 1 3 4 5 6 7 8 KX-TD816/1232/308/TA series 1 4 5 6 8 Quick Setup Utility for connection to Panasonic KX-T series telephone systems This utility provides a quick way of programming the Voice Processing System to operate in a standard automated attendant or voice mail configuration when connected to a Panasonic KX-T series telephone system. The system will prompt you to enter, modify or confirm settings based upon which PBX type you select. By entering the appropriate information in the following screens, the system sets PBX integration parameters, identifies the extension numbers connected to it, creates default mailboxes, sets its ports to handle callers with automated attendant or voice mail service, sets system passwords and sets the time and date. Finally, it confirms that you want to activate the system based on the information you entered, modified, or confirmed. To proceed, press ENTER. To exit and cancel Quick Setup now, press [\]. System Administration Top Menu 5 3 QSET
5.1 STARTING UP 96CUSTOMIZING THE SYSTEM 1.PBX Type a)Press ENTER. Screen output: b)Select your PBX type. The required steps are different for some models. Go to the step indicated below for that type. Note APT Integration with the KX-TA624 will be activated automatically by selecting 7. KX-TA series, DPT Integration with the KX-TD816, KX-TD1232 or KX-TD308 will be activated automatically by selecting 5. KX-TD816/KX-TD1232 or 6. KX- TD308 . APT/DPT Integration provides a quicker way to create mailboxes and set the time and date by transferring extension and time information from the PBX automatically.Ta b l e 1 9 1. KX-T308/KX-T616 Go to Step 2. 2. KX-T123211D, 3. KX-T96, 4. KX-T336, 0. OthersGo to Step 3. 5. KX-TD816/KX-TD1232, 6. KX-TD308, 7. KX-TA seriesGo to Step 4. Quick Setup - PBX type Please select your PBX type. 1. KX-T308/KX-T616 2. KX-T1232 3. KX-T96 4. KX-T336 5. KX-TD816/KX-TD1232 6. KX-TD308 7. KX-TA series 0. OTHERS
5.1 STARTING UP CUSTOMIZING THE SYSTEM 97 2.Extension Numbers of VPS Ports Screen output: Enter extension numbers of VPS ports with 2-digit numbers. This improves the VPS integration with the KX-T308 or KX-T616 by allowing the VPS to discriminate between VPS extensions and non-VPS extensions. Type [S] to go to the next screen. 3.Extension Numbers for Mailboxes Screen output: Enter extension numbers of subscribers who need personal mailboxes (2-5 digits). For example, to enter the extension number 101, Press [101] and Press ENTER. You can also enter multiple extensions. Enter the extensions from No. 101 to No. 110 by Pressing [101-110] and Pressing ENTER. The VPS will create mailboxes with the extension numbers entered. (See Step 4.) Note The VPS accepts any extension numbers within a 2 to 5-digit range. Up to 30 extension numbers can be entered. Quick Setup - Assigned extension No. of VPS Port Please enter extension number of VPS. 1: 2: Please enter extension numbers. (2 digits) : = S: Next Screen P: Previous menu, N: Next menu, S: Next Screen Quick Setup - Enter Extensions for Mailboxes What extensions need a mailbox on this system? Please enter extension numbers. : = 1:110 2:111 3:112 4:113 5:114 6:115 7:116 8:117 9:118 10:119 11:120 12:121 13:122 14:123 15:124 16:125 17:126 18:127 19:128 20:129 21:130 22:131 23:132 24:133 25:134 26:135 27:136 28:137 29:138 30:139
5.1 STARTING UP 98CUSTOMIZING THE SYSTEM 4.Creating Mailboxes To go to the next screen (S) or to change the menu (P or N), the cursor must be in the MBX column. Screen output: a)To create or discard mailboxes In the MAKE (Make/Delete) field: Type [M ] (Make) to create the mailbox; Type [D] (Delete) to discard the mailbox. If there are more than 30 mailboxes, the first 30 of them are displayed with Make and the rest are displayed with Delete. (Screen Output: [Assigned 30, Vacant 0]) To change the status of a mailbox from Delete to Make, first change the status of a mailbox from Make to Delete. (Screen output: [Assigned 29, Vacant 1]) Then change the status from Delete to Make. b)Owners last name Up to 16 alphabetic characters can be assigned as an Owners Last Name. P: Previous menu, N: Next menu, S: Next Screen Quick Setup - Mailbox Editing Extension and mailbox list Assigned 30 Vacant 0 Page 1/4 Ext MBX Owner (Last Name) MAKE (Make/Delete) • • • : 101• • • • • • • • • • • • • • • • Make 110 : • • • • • • • • • • • • • • • •Make 110 111 : • • • • • • • • • • • • • • • •Make 111 112 : • • • • • • • • • • • • • • • •Make 112 113 : • • • • • • • • • • • • • • • •Make 113 114 : • • • • • • • • • • • • • • • •Make 114 115 : • • • • • • • • • • • • • • • •Make 115 116 : • • • • • • • • • • • • • • • •Make 116 117 117: • • • • • • • • • • • • • • • •Make • • • • • •
5.1 STARTING UP CUSTOMIZING THE SYSTEM 99 Note •Mailbox numbers displayed on this screen Panasonic KX-TA624 and KX-TD Series System The same numbers as the extensions of the KX-TA624 and KX-TD series system that were automatically transmitted to the VPS — Auto Configuration. Non-KX-TA624 and Non-KX-TD Series System The same numbers as that of the extensions entered in step 3. •The length of mailbox numbers If both 3 and 4-digit extension numbers exist at one time, the VPS will unify all mailbox numbers to 4-digit length by entering [0] at the end of all 3-digit numbers. Example: Note After mailboxes for subscribers have been created by Quick Setup, the COS parameter Authorization for Message Notification (see Table 37 in B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS) for COS number 1 will be set to Yes. It will stay No for COS number 2 through number 62. To program mailbox parameters other than the extension numbers and Owners Last Name (or First Name), see 5.5 SETTING MAILBOXES. The caller can use Dial by Name feature using the Owners Last Name when in Automated Attendant Service or Voice Mail Service. Extension Numbers 201 202 203 2000 2001 2002 *The VPS puts [0] at the end of 3-digit numbers.Mailbox Numbers 201(0) * 202(0) * 203(0)* 2000 2001 2002
5.1 STARTING UP 100CUSTOMIZING THE SYSTEM 5.Port Service Setting Screen output: Incoming Call Services for all ports (Day/Night) can be defined by this setting. Default values for all ports (Day/Night) are Automated Attendant Service (Custom 1). To select other incoming call services, go to Setting Ports. 6.Password Setting Screen output: You can assign the System Administrator Password and System Reset/Clear Password in this screen, if necessary. To go to the next screen without assigning the password, Press ENTER. 7.Date and Time Setting Screen output: Enter the time (hour, minute in 2 digits, comma and A or P) and date (day, month and year in 2 digits). To go to the next screen, Press ENTER. All ports are currently set up to handle callers with standard Automated Atten- dant operation, day and night mode, using the Custom Service feature (Custom 1). You can change the operation to standard Voice Mail (Custom 2) or leave it as Automated Attendant. If necessary, Custom 1 and Custom 2 can be modified under the menu Program -> Service Setting -> Custom Service. Day Mode Night Mode Auto. Attend. Auto. Attend.Auto. Attend. Auto. Attend. A: Auto. Attend., V: Voice Mail, S: Next Screen Auto. Attend. (using Custom 1), Voice Mail (using Custom 2) Quick Setup- Port Service Setting PORT 1 PORT 2 Quick Setup-Password Setting System Administrator Password (Maximum 8 characters) NEW PASSWORD : = VERIFICATION : = System Reset/Clear Password (Maximum 8 characters) NEW PASSWORD : = VERIFICATION : = Quick Setup-Time Setting Current time is 3:04, PM Enter new time (HH:MM, AM/PM) : = Current date is SAT 1-JAN- 1994 Enter new date (MM-DD-YY) : =