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Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual

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    							B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
    SYSTEM ADMINISTRATORS GUIDE
    221
    No DTMF 
    Input 
    Operationa-f
    (c)
    *See Keypad 
    Assignment on the 
    next page.Specifies how a call is treated when there is no response 
    to the menu message. No response usually indicates 
    that the caller is using a rotary phone. The factory 
    setting is C. Operator, which allows the caller to be 
    automatically connected to an operator after message 
    playback.Ta b l e  4 5  
    Parameter Value Range
    (Default)Description/Function 
    						
    							B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
    222SYSTEM ADMINISTRATORS GUIDE
    Keypad 
    Assignment 
    0-9, , #a-n
    ( : d, 0: c
    Others: None)Any of the 14 services listed below (a-n) can be 
    assigned to the 0 through 9,  and # keys on the 
    telephone keypad. Callers are able to access these 
    services by pressing the corresponding keys on their 
    telephones.
    (a) Transfer to Mailbox - Allows the caller to leave 
    messages in a specific mailbox. Enter a 
    followed by a mailbox number.
    (b) Transfer to Extension - Transfers the caller to a 
    specific extension. Enter b followed by an 
    extension number.
    (c) Operator - Connects the caller to the operator.
    (d) Exit - Plays a final guidance message and 
    disconnects. The message must be recorded by the 
    Message Manager.
    (e) Previous Menu - If programmed, allows the caller 
    access to a previous Custom Service Menu.
    (f) Custom Service - If programmed, allows the caller 
    access to another Custom Service.
    (g) Voice Mail Service - Allows the caller access to 
    the Voice Mail Service.
    (h) Call Transfer Service - Allows the caller access to 
    the Automated Attendant Service.
    (i) Subscriber Service - Allows the caller access to 
    Subscriber Service. Available only when calls are 
    from subscribers.
    (j) Department Dialing - Transfers the caller to the 
    Department Dialing menu.
    (k) Dial by Name - Lets the caller transfer an 
    extension by dialing the first 3 or 4 letters of the 
    extension owners last name.
    (l) Repeat Menu - Repeats the Custom Service menu 
    message.
    (m) Main Menu - Lets the caller return directly to the 
    top Custom Service menu.
    (n) FAX Transfer - Enables the caller to send a fax 
    message to the appropriate extension where a fax 
    machine is connected. Table 45 
    Parameter Value Range
    (Default)Description/Function 
    						
    							B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
    SYSTEM ADMINISTRATORS GUIDE
    223
    B5.3 Caller ID Call Routing Parameters
    Up to 120 Caller ID numbers can be assigned to be automatically forwarded to a desired 
    destination. Calls from the assigned Caller ID numbers are automatically forwarded to a 
    programmed extension, mailbox (System Group Distribution List included) or Custom 
    Service. Private (callers number is not received) and Out of Area calls can also be 
    forwarded automatically to a desired extension, mailbox or Custom Service.
    Settings for Caller ID Call Routing have priority over settings for Port Service, but do not have 
    priority over for Holiday Service.
    Caller ID Call Routing - Enter
    To access the proper menu for Caller ID Call Routing, follow the menu path as 
    shown:
    System Administration Top Menu - 1 - 4 - 3
    To access the proper menu for Caller ID Call Routing - Enter, follow the menu path 
    as shown:
    System Administration Top Menu - 1 - 4 - 3 - 1 - Caller ID List No. (1-120)
    Ta b l e  4 6  
    Parameter Value Range
    (Default)Description/Function
    Caller ID No. P, O or
    Up to 20 digits 
    consisting of 1-9, 
    0, 
    (None) Assigns the telephone number which the VPS 
    automatically forwards to a desired destination.   
    substitutes any number (= wild card). 
    To have a Private call automatically forwarded to a 
    desired destination, enter P.
    For an Out of Area call, enter O. 
    						
    							B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS
    224SYSTEM ADMINISTRATORS GUIDE
    Caller ID Call Routing - Delete
    Permits specified Caller ID List numbers to be deleted from the list.
    Caller ID Call Routing - Listing
    Displays all Caller ID List numbers.Description Up to 20 
    characters 
    (None) Enters a name and/or description of the Caller ID number. 
    Any ASCII character (except \) can be used.
    Note: When nothing is registered in this parameter but the 
    callers name is transmitted from the Central Office, the 
    name will be automatically registered in this parameter. 
    When this is done, an asterisk   will appear with the 
    Call Transfer parameter if PUTD is enabled (see 
    7.2.19 DTMF Information Display (PUTD)). For 
    example, you might see this: Custom 3 . This 
    indicates the name was automatically registered in the 
    VPS. 
    Call Transfer Custom/Extn./
    Mbx 
    (None) Specifies the destination to which the call from an 
    assigned Caller ID number is automatically forwarded. 
    The Custom setting (enterC) enables callers to be 
    forwarded to the specified Custom Service menu. The 
    Extn. setting (enter E) enables callers to be forwarded 
    to the specified extension. The Mbx setting (enter M) 
    enables callers to leave messages in the specified 
    mailbox. A System Group Distribution List number can 
    be specified here instead of a mailbox number.
    To access the proper menu for Caller ID Call Routing - Delete, follow the menu path 
    as shown:
    System Administration Top Menu - 1 - 4 - 3 - 2 - Caller ID List No. (1-120)
    To access the proper menu for Caller ID Call Routing - Listing, follow the menu path 
    as shown:
    System Administration Top Menu - 1 - 4 - 3 -3Table 46 
    Parameter Value Range
    (Default)Description/Function 
    						
    							B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS
    SYSTEM ADMINISTRATORS GUIDE
    225
    B6 SYSTEM ADMINISTRATION - SYSTEM 
    PARAMETER SETTINGS
    B6.1 System Group Assignment
    System Group Assignment - Mailbox Group
    This parameter allows a Subscriber to send a message simultaneously to several mailboxes. 
    These mailboxes may be assembled into a list called a System Group Distribution List. The 
    VPS is able to maintain up to 20 System Group Distribution Lists. Each list can have up to 20 
    destination mailbox numbers. Mailboxes can be added or deleted from these lists and reviewed 
    as needed.
    Mailbox Group - Enter
    To access the proper menu for System Group Assignment, follow the menu path as 
    shown:
    System Administration Top Menu - 1 - 5 - 1
    To access the proper menu for Mailbox Group, follow the menu path as shown:
    System Administration Top Menu - 1 - 5 - 1 - 1
    To access the proper menu for Mailbox Group – Enter, follow the menu path as 
    shown:
    System Administration Top Menu - 1 - 5 - 1 - 1 - 1 - Group List No.
    Ta b l e  4 7  
    Parameter Value Range
    (Default)Description/Function
    Group
    List No.2-5 digits
    (None)Specifies any vacant mailbox number. The Subscriber 
    can specify that the VPS transfer or deliver messages to 
    all members of a group by simply specifying the System 
    Group Distribution List No. 
    						
    							B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS
    226SYSTEM ADMINISTRATORS GUIDE
    Mailbox Group - Delete
    Permits specified mailboxes to be deleted from the list.
    Mailbox Group - Listing
    Displays all System Group Distribution List numbers.
    System Group Assignment - Extension Group
    Several extensions can be assembled into a single list. The VPS is able to maintain up to 20 
    Extension Group Lists. Each list can support up to 20 extensions. Extensions can be added, 
    deleted, and reviewed. Members within a list are able to share the same mailbox and be notified 
    by the Message Waiting Notification - Lamp feature (if authorized) when a message is present.Group Name Up to 16
    characters
    (None)Allows a group name to be specified. If a group name is 
    not required, press RETURN, and specify the mailbox 
    numbers.
    Any alphanumeric character and [ (space)] can be used.
    Member
    1-202-5 digits
    (None)Specifies mailbox numbers belonging to this group.
    To access the proper menu for Mailbox Group - Delete, follow the menu path as 
    shown:
    System Administration Top Menu - 1 - 5 - 1 - 1 - 2 - Group List No.
    To access the proper menu for Mailbox Group - Listing, follow the menu path as 
    shown: 
    System Administration Top Menu - 1 - 5 - 1 - 1 - 3Table 47 
    Parameter Value Range
    (Default)Description/Function 
    						
    							B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS
    SYSTEM ADMINISTRATORS GUIDE
    227
    Extension Group - Enter
    Extension Group - Delete
    Permits specified extensions to be deleted from the list.
    Extension Group - Listing
    This parameter displays all Extension Group List numbers.To access the proper menu for Extension Group - Enter, follow the menu path as 
    shown:
    System Administration Top Menu - 1 - 5 - 1 - 2 - 1 - Group List No.
    Ta b l e  4 8  
    Parameter Value Range
    (Default)Description/Function
    Group List
    No.2-5 digits
    (None)Specifies any vacant extension number.
    Note: The Extension Group List number can be assigned 
    as The Extension of the Owner of a mailbox. This 
    permits all group members to share the information in the 
    mailbox. 
    Group Name Up to 16
    characters
    (None)Allows a group name to be specified. If a group name is 
    not required, press RETURN, and specify the mailbox 
    numbers.
    Any alphanumeric character and [ (space)] can be used.
    Member
    1-202-5 digits
    (None)Specifies the extension number belonging to the group.
    Note: Members cannot have a personal mailbox.
    To access the proper menu for Extension Group - Delete, follow the menu path as 
    shown:
    System Administration Top Menu - 1 - 5 - 1 - 2 - 2 - Group List No.
    To access the proper menu for Extension Group List Numbers, follow the menu path 
    as shown:
    System Administration Top Menu - 1 - 5 - 1 - 2 - 3 
    						
    							B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS
    228SYSTEM ADMINISTRATORS GUIDE
    B6.2 Day Service
    Day Service is a timer function that selects the desired call handling method based upon time 
    of day. Port Assignment and Operator Parameters can be programmed for day and night mode.
    B6.3 Holiday Setting
    A special service mode can be programmed for up to 20 holidays. When a day is set as a 
    holiday, settings in this parameter have priority over settings for Port Service and Caller ID Call 
    Routing.
    To provide a special message to callers on a holiday (for example, 
    Today is New Years Day 
    and our office is closed. If you wish to record a message, please press 1 now.), you can create 
    a Custom Service menu. Use this setting to direct calls to this Custom Service on Jan. 1st. Use 
    foreign languages where appropriate.To access the proper menu for Day Service, follow the menu path as shown:
    System Administration Top Menu - 1 - 5 - 2
    Table 49 
    Parameter Value Range
    (Default)Description/Function
    Mon
    (Start/End)
    |
    Sun
    (Start/End)1-12: h
    00-59: min
    AM/PM: a.m./p.m.
    D: Day Mode
    N: Night Mode
    MON-SUN
    (9:00 AM - 5:00 
    PM)Specifies the Start and End times of the Day Service.
    Day Mode: 24 h Day mode
    Night Mode: 24 h Night mode
    To access the proper menu for Holiday Setting, follow the menu path as shown:
    System Administration Top Menu - 1 - 5 - 3 
    						
    							B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS
    SYSTEM ADMINISTRATORS GUIDE
    229
    Holiday Setting - Enter
    Holiday Setting - Delete
    Cancels the Holiday Service Setting by specifying a holiday number (1-20).To access the proper menu for Holiday Setting - Enter, follow the menu path as 
    shown:
    System Administration Top Menu - 1 - 5 - 3 - 1 - Holiday No. (1-20)
    Ta b l e  5 0  
    Parameter Value Range
    (Default)Description/Function
    Name of
    HolidayUp to 16 characters
    (None)For reference. Any alphanumeric character, plus
    [ (space)], [-], [.] and [] can be used.
    Date MM: Month
    DD: Day
    (None)Specifies the date of the holiday.
    Retain Holiday 1. No 
    2. Yes
    (No)Used to store the Holiday Service setting for future 
    use. If set to Yes, the same setting will be activated 
    automatically on the same day every year. If set to 
    No, the setting will be canceled automatically after 
    the holiday is over.
    Company 
    Greeting 
    Number
    *1
    *1Available for the KX-TVS80 only.
    1-32
    (None)Specifies a company greeting number (1-32) as a 
    holiday greeting.
    Service 1. Voice Mail
    2. Auto. Attn.
    3. Interview
    4. Custom
    (Auto. Attn.)Specifies one of 4 incoming call services for the 
    holiday.
    Note: When Interview Service is specified, one of 
    Subscribers Interview Mailbox numbers should also 
    be specified. When the Custom Service is specified, 
    one of Custom Service numbers (1-100) should also be 
    specified.
    Port Affected Port No.
    (1, 2)Specifies the port number on which the Holiday 
    Service setting is activated. At least 1 port must be 
    specified. The unspecified port provides the usual 
    incoming call service. 
    						
    							B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS
    230SYSTEM ADMINISTRATORS GUIDE
    Holiday Setting - Listing
    Used to display all of the specified holiday names and dates.
    B6.4 Daylight Saving Time (DST)
    Used to adjust the internal clock of the VPS to the starting and ending date of daylight saving 
    time.To access the proper menu for Holiday Setting - Delete, follow the menu path as 
    shown:
    System Administration Top Menu - 1 - 5 - 3 - 2 
    To access the proper menu for Holiday Setting - Listing, follow the menu path as 
    shown:
    System Administration Top Menu - 1 - 5 - 3 - 3
    To access the proper menu for Daylight Saving Time, follow the menu path as shown:
    System Administration Top Menu - 1 - 5 - 4
    Table 51 
    Parameter Value Range
    (Default)Description/Function
    Start Date/ End
    DateMM: Month
    DD: Day
    (None)Specifies the starting and ending dates of daylight 
    saving time. The VPS advances 1 h on the starting date 
    of daylight saving time, and restores the time on the 
    ending date. Both the starting date and the ending date 
    must be set. The same date cannot be used for both 
    settings.
    Note: The VPS changes to and from DST at 2:00 AM. 
    						
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