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Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual

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    							7.2 UTILITY COMMANDS
    SYSTEM MAINTENANCE AND TROUBLESHOOTING
    141
    3.Press RETURN. 
    4.Perform a Standard File Transfer. Set the data terminal to the receiving (Answer) mode 
    (Xmodem) and specify the backup filename. The specified data will be transmitted to the 
    data terminal.
    Note
    The data terminal used must be equipped with communications software that supports the 
    Xmodem file transfer protocol. The command can be canceled by Typing [\] before entering 
    the receiving mode. Once the receiving mode has been selected, use the cancel command of 
    the communication software being used.
    7.2.8 Loading New or Saved Data to the VPS (LOAD)
    This command is used to install new data or to restore saved data to the VPS. The LOAD 
    command must be executed for each data file.
    When performing this operation, always wait until the process completion indication appears 
    before proceeding.
    1.Type LOAD, then 
    Press RETURN.
    KX-TVS50
    KX-TVS80
    To start press ‘RETURN’
     - - - - - - SAVE Start!!
    $  LOAD
    VPS Flash Memory Data Load (PC -> VPS : Xmodem)
    1:  Program
    2:  Parameters
    3:  System Prompts
    4.  User Prompts-1
    5.  User Prompts-2
    6.  Custom Service Menu
    7.  Personal Greetings
    Select No.:= 
    						
    							7.2 UTILITY COMMANDS
    142SYSTEM MAINTENANCE AND TROUBLESHOOTING
    2.Select the item to be restored to the flash memory, then 
    Press RETURN.
    3.Press RETURN.
    When CCC appears, the VPS is ready for loading.
    4.Set the data terminal to the sending (Call) mode (Xmodem). Then enter the backup 
    filename. 
    Press ENTER. The backup data will be restored to the flash memory.
    5.When the parameter load has been completed, power-off and restart the system.
    Note
    The data terminal used must be equipped with communications software that supports the 
    Xmodem file transfer protocol. The command can be canceled by Typing [\] before entering 
    the sending mode. Once the sending mode has been selected, use the cancel command of the 
    communication software being used.
    7.2.9 Print All of the VPS Parameters (GPRN)
    This command is used to print all VPS parameter settings (output to screen).
    Type GPRN, then 
    Press RETURN.
    $  LOAD
    VPS Flash Memory Data Load (PC -> VPS : Xmodem)
    1:  Program
    2:  Parameters
    3:  System Prompts
    4.  User Prompts-1
    5.  User Prompts-2
    6.  Custom Service Menu
    7.  Personal Greetings
    8. Company Greetings
    Select No.:=
    To start press ‘RETURN’
    Start - - - - - - Load!! 
    						
    							7.2 UTILITY COMMANDS
    SYSTEM MAINTENANCE AND TROUBLESHOOTING
    143
    7.2.10 Program Version Display (VERS)
    This command is used to display the version numbers of the flash memory and main ROM.
    Type VERS, then 
    Press RETURN.
    Note
    The numbers are examples only. Your system will show different numbers.
    7.2.11 Custom Service Report (CREP)
    The CREP command is used to display the Custom Service menu access count, the keypad 
    assignments, message recording status and the tree-structure of the Custom Service.
    Type CREP, Press Space, Enter the Custom Service number (1-100), and 
    Press RETURN.
    $  GPRN
          0:  All Parameters
          1:  Mailbox Setting
          2:  Class of Service Setting
          3:  Port Service Setting
          4:  Service Setting - Auto Attn. Setting
          5:  Service Setting - Custom Service Setting
          6:  Service Setting - Caller ID Call Routing
          7:  System Parameter Setting - System Group Assignment
          8:  System Parameter Setting - Day Service, Holiday, Daylight Saving Time
          9:  System Parameter Setting - Prompt Setting
        10:  System Parameter Setting - System Caller Name Announcement
        11:  System Parameter Setting - Others
        12:  Hardware Setting
        13:  System Reset Clear Parameter
        Please select : 1
    $  VERS
        V.P.S. PROGRAM VERSION
             MAIN FLASH MEMORY :  VF21AA (2.00)
             MAIN ROM :                         VF01AA (2.00) 
    						
    							7.2 UTILITY COMMANDS
    144SYSTEM MAINTENANCE AND TROUBLESHOOTING
    Custom [100]: Indicates that Custom Service No. is 100.
    System: Indicates that System prompts are active.
    Access: 9: Indicates that this Custom Service was accessed 9 times 
    by callers. This counter can be cleared. See 
    7.2.12 Custom Service Menu Access Count Clear 
    (CCLR).
    Menu Msg. :None: Indicates that the menu message for this Custom Service 
    is None (not recorded). If menu message is recorded, 
    Rec will appear.
    [N]-Xfer Mbx (998): Caller will be sent to General Delivery Mailbox (GDM) 
    if he dials nothing.
    [1]-Custom [1]:  Custom Service 1 will play when the 1 key is pressed.
    [2]-Custom [2]: Custom Service 2 will play when the 2 key is pressed.
    [3]-Custom [3]: Custom Service 3 will play when the 3 key is pressed.
    Custom [100] (System) (Access:   9 )   (Menu Msg. : None)
      | < multilingual pick  >
    [N]- Xfer Mbx (998)
    [0 ]- Operator
    [1 ]- Custom [1] (System) (Access:  2) (Menu Msg. : None)
      |        | < english service>
      |       [N]- Operator
      |       [0 ]- Operator
      |       [1 ]- A.A. Service
      |       [2 ]- V.M.Service
      |       [3 ]- FAX Transfer
      |       [   ]- Subscriber
    [2 ]- Custom [2] (User -1) (Access:  2) (Menu Msg. : None)
      |        | < spanish service>
      |       [N]- Operator
      |       [0 ]- Operator
      |       [1 ]- A.A. Service
      |       [2 ]- V.M.Service
      |       [3 ]- FAX Transfer
      |       [   ]- Subscriber
    [3 ]- Custom [3] (User -2) (Access:  3) (Menu Msg. : None)
      |        | < vietnamese service>
      |       [N]- Operator
      |       [0 ]- Operator
      |       [1 ]- A.A. Service
      |       [2 ]- V.M.Service
      |       [3 ]- FAX Transfer
      |       [   ]- Exit
    [4 ]- Dept Dial
    [5 ]- Repeat Menu
    [   ]- Exit
    [# ]- Main Menu 
    						
    							7.2 UTILITY COMMANDS
    SYSTEM MAINTENANCE AND TROUBLESHOOTING
    145
    7.2.12 Custom Service Menu Access Count Clear (CCLR)
    Each Custom Service has an access counter that counts the number of times the service has 
    been accessed. This command clears this counter.
    Type CCLR, Press Space, and 
    Enter Custom Service Menu (1-100), then 
    Press RETURN.
    Note
    Type CCLR 0 to clear the access counters of all Custom Services.
    7.2.13 Message Waiting Lamp Retry Times (MWL)
    This command is used to specify the number of times the VPS will attempt to turn on the 
    Message Waiting Lamp of the called extension. This setting is required when a PBX other than 
    the Panasonic KX-T series telephone system is used.
    Note
    This setting is not valid if Message Waiting Lamp for Every Message is set to Yes.
    7.2.14 Setting Minimum Recording Length (MRL)
    This command is used to specify the minimum message recording length (0-3 s). Messages 
    shorter than this setting are discarded from the mailbox.
    Note
    The minimum recording length can only be set using this command.
    1.Type MRL, then 
    Press RETURN. [4]-Dept Dial: Department Dialing menu will play when the 4 is 
    pressed.
    $  CCLR 20
                 Custom Menu  Access Counter Cleared !!
    $  MWL
                 Current Setting of M.W.L. Retry Count is 1
                 Enter M.W.L. Retry Count (1-3) = 
    						
    							7.2 UTILITY COMMANDS
    146SYSTEM MAINTENANCE AND TROUBLESHOOTING
    2.Type, the message length.
    7.2.15 Modified Prompt List (MPLT)
    This command is used to display the user prompt recording status — recorded, not recorded, 
    or turned off.
    1.Type MPLT, then 
    Press RETURN.
    MPLT —> both prompts
    MPLT 1 —> User 1 prompts
    MPLT 2 —> User 2 prompts
    Blank:
    Prompt no.:
    Prompt no. with an*:
    OFF:The prompt has not been recorded (but the default 
    (System Prompt) is active).—WILL BE HEARD
    The prompt has been recorded.—WILL BE HEARD
    The prompt has been recorded but is turned off.—
    WILL NOT BE HEARD
    The prompt has never been recorded and the default 
    prompt has been turned off.—WILL NOT BE 
    HEARD
    $  MRL
               Current Setting of Minimum Recording Length is 2
               Enter Minimum Recording Length (0-3) =
    $  MPLT 1
    ***List of Registered User Prompt 1 No. ([1], [2], . . ., [830])***
    *** Total number of Registered = 3 ***
    *** Total number of TURN OFF = 2 ***,
    ,
    ,
    ,
    ,
    ,
    ,1,
    ,
    ,
    ,
    ,
    ,
    ,,
    ,
    ,
    ,
    ,
    ,
    ,,
    ,
    ,
    ,
    ,
    ,
    ,,
    ,
    ,
    ,
    ,
    ,
    ,5*,
    ,
    ,
    ,
    ,
    ,
    ,6,
    ,
    ,
    ,
    ,
    ,
    ,,
    ,
    ,
    ,
    ,
    ,
    ,,
    ,
    ,
    ,
    ,
    ,
    ,,
    ,
    ,
    ,
    ,
    ,
    ,,
    ,
    ,
    ,
    ,
    ,
    ,,
    ,
    ,
    ,
    ,
    ,
    ,,
    ,
    ,
    ,
    ,
    ,
    ,,
    ,
    ,
    ,
    ,
    ,
    ,,
    ,
    ,
    ,
    ,
    ,
    , OFF 
    						
    							7.2 UTILITY COMMANDS
    SYSTEM MAINTENANCE AND TROUBLESHOOTING
    147
    Note
    The Total Number of Registered shown at the bottom of the screen, does not include the 
    prompts that have been turned off.
    7.2.16 Utility Command List (HELP)
    The HELP command displays the list of all available utility commands.
    1.Type HELP, then 
    Press RETURN.
    7.2.17 Quick Setup (QSET)
    This command is initially used to setup the VPS very roughly when you use your VPS for the 
    first time or after system initialization.
    Note
    Quick setup requires VT100 emulation software.
    Type QSET, then 
    Press RETURN. 
    						
    							7.2 UTILITY COMMANDS
    148SYSTEM MAINTENANCE AND TROUBLESHOOTING
    7.2.18 Circuit Condition Display (LMON)
    This command is used to display the circuit condition every 1.5 s. The command can be turned 
    off by entering [\]. 
    The following circuit conditions may be displayed.
    7.2.19 DTMF Information Display (PUTD)
    This command is used to display the DTMF tones the VPS receives and sends.
    In addition to the DTMF tones the following are displayed — the Incoming Call Service (Voice 
    Mail, Automated Attendant, Custom, and Interview) entered by the caller and the time periods 
    that the ports are enabled.
    Type PUTD. The VPS will remain in this mode until PUTD is entered again. The default 
    setting for this mode for all ports is OFF.
    To change the mode from PUTD to OFF, 
    Type PUTD again. 
    To set the mode for only 1 port, 
    Type PUTD and the port number. Ready
    Incoming Call Service
    Outgoing Call Service
    DSP Reset Processing
    PT connect Processing
    Error/Not Exist: Possible to serve
    : Processing arrival service
    : Processing sending service
    : Processing DSP reset disposition
    : Processing PT connect disposition
    : DSP Card is not loaded
    $ LMON
    CO No.:
               1:      Ready
               2:      ReadyStatus
    $ PUTD
              Target Port : * *
    $
    $ PUTD
             Target Port : 00
      Dont leave enabled after troubleshooting
    $
            Note:  * means enable for the port
                       0 means disable for the port 
    						
    							7.2 UTILITY COMMANDS
    SYSTEM MAINTENANCE AND TROUBLESHOOTING
    149
    Sample display:
    WARNING
    PUTD is a command originally used when troubleshooting. Do not use this command 
    for any other purpose. Do not disconnect the RS-232C connection while the PUTD 
    command is enabled. This could cause data overflow.
    $ PUTD 1
             Target Port : 0*
       Dont leave enabled after troubleshooting.
    $
    $ PUTD
               Target Port for Debug :  * * * *  * * * *  * * * *  
    $
    [1] DTMF:3
    [1] DTMF:8
    [1] A.Attend
    [1] DTMF:#
    [1] DTMF:6
    [1] Voice Mail
    [1] DTMF:1
    [1] DTMF:0
    [1] DTMF:1
    [1] NonSub Svc
    [1] *  *  *
    [1] DTMF:#
    [1] DTMF:9
    [1] Thank you 
    						
    							7.3 SYSTEM REPORTS
    150SYSTEM MAINTENANCE AND TROUBLESHOOTING
    7.3 SYSTEM REPORTS
    The System Administrator is able to generate 8 System Reports to monitor VPS operating 
    status. The reports can be displayed on a data terminal or printed. The terminal or printer must 
    be connected to the RS-232C port. The following 8 report options are available.
    The following 4 reports can be cleared of all values and prepared for use again.
    7.3.1 Mailbox Assignments
    The Mailbox Assignments report provides information about the applied mailbox authorized 
    features and current parameter settings.To select the System Reports Menu, follow the menu path as shown: 
    System Administration Top Menu - 2 - 1
    To clear the following 4 reports, follow the menu path as shown:  
    System Administration Top Menu - 2 - 2
    To select the Mailbox Assignments Report, follow the menu path as shown:
    System Administration Top Menu - 2 - 1 - 1
    System Reports    System Report Menu
    1. Mailbox Assignments
    2. COS Assignments
    3. System Service Report 
    4. Call Accont Report
    5. Port Usage Report
    6. Flash Memory Usage Report
    7. Mailbox Usage Report
    8. Fax Call Report
    Enter the Number : =
    System Reports    System Clear Menu
    1. Port Usage Statistics Clear
    2. Flash Memory Usage Statistics Clear
    3. Mailbox Usage Statistics Clear
    4. Fax Call Report Clear
    Enter the Number : = 
    						
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