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Panasonic Digital Business System 576 Technical Manual Section 400 Programming
Panasonic Digital Business System 576 Technical Manual Section 400 Programming
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Section 400-Programming FF1: System Programming 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 1-19 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: Set this to “0” (Disable) if the system doesn’t use ARS routing. (Users must press the # key or time-out of the Interdigit Timer to dial out.) Set this to “1” (Enable) if you want the system to seize the trunk/dial out automatically (so ISDN user doesn’t have to press # to send the call). If enabled, automatic outdialing is controlled by the addresses listed in Related Programming below. Related Programming: (if automatic outdialing is enabled...) Leading Digits Table: Follow Digit Maximum (pg. 6-7) FF6 0 00 (001-100) 0003 Hold (0-16) Hold Analyze Digits Table: Follow Digit Maximum (pg. 6-12) FF6 0 01 (001-500) 0003 Hold (0-16) Hold Closed Number Table: Follow Digit Maximum (pg. 6-43) FF6 2 07 (001-150) 0002 Hold (0-16) Hold Notes: If this address is enabled, the following automatic assignments apply to DSS Consoles: FF1-FF60 automatically assigned Ext. Nos., from smallest Ext.No. as FF1, to largest Ext. No. as FF60. If there are less than 60 extensions, the remaining FF-keys (up to FF60) will be blank. ISDN Outgoing Control (all CPCs) - Version 1.0 or higher Enable/Disable automatic dialing when a digit string dialed on an ISDN trunk or extension matches an Automatic Route Selection (ARS) entry. FF1 0 01 0019 Hold (0 or 1) Hold 0=Disable automatic outdialing on ARS match. (default) 1=Enable automatic outdialing. Needs number code for outgoing. & ) -6 #)% Automatic BLF on DSS and EM/24 Units (all CPCs) - Version 1.0 or higher Enable/Disable automatic BLF key assignment for a DSS or EM/24, which (if enabled) will apply after setting the extension port’s Phone Type (see pg. 3-3). FF1 0 01 0020 Hold (0 or 1) Hold 0=Disable automatic BLF assignment on DSS and EM/24. (default) 1=Enable automatic BLF assignment at initialization. 75 /-! /
FF1: System Programming Section 400-Programming Page 1-20 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B FF61-FF66 Floating Keys 1-6 FF67-FF71 Paging Groups 0-4 FF72 System Mode (Day/Night) Switch. If this address is enabled, the following automatic assignments apply to EM/24 Units: FF1-FF24 Ext. Nos., from smallest Ext.No. as FF1, to largest Ext. No. as FF60. If there are less than 60 extensions, the remaining FF-keys (up to FF60) will be blank. Related Programming: Phone Type (pg. 3-3) FF3 0 BSSC 00 Hold (1-3) Hold Notes: Related Programming: Caller ID Log Extensions (pg. 8-64) FF8 1 10 Hold Hold (001-120) Hold (0-9999) Hold Caller ID Log Outgoing Control (all CPCs) - Version 1.0 or higher Enable/Disable automatic outdialing when a Caller ID phone number entry on the displayed Caller ID Log is selected (via soft key on LCD display). FF1 0 01 0021 Hold (0 or 1) Hold 0=Disable automatic outdialing of Caller ID Log entry. 1=Enable automatic outdialing of Caller ID Log entry. (default) 5! , Caller ID Log Private/Out-of-Area Control (all CPCs) - Version 1.0 or higher Enable/Disable the inclusion of “Private” or “Out of Area” calls on the Caller ID Log. FF1 0 01 0022 Hold (0 or 1) Hold 0=Disable Caller ID Log for “Private” or “Out of Area” calls. 1=Enable Caller ID Log for “Private” or “Out of Area” 5! #)% calls. (default)
Section 400-Programming FF1: System Programming 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 1-21 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: Private Calls: The caller has blocked their own Caller ID information. Out-of-Area Calls: The CO does not support Caller ID data, so the information is not sent. Related Programming: Caller ID Log Extensions (pg. 8-64) FF8 1 10 Hold Hold (001-120) Hold (0-9999) Hold Notes: CPC Reset is required in order to activate a change to this setting. Related Programming: System Time (pg. 8-42) FF8 1 00 1 Hold (HHMM) Hold Time Display Mode (all CPCs) - Version 1.0 or higher Select the method for displaying the current (system clock) time on phone LCDs: 24-hour format (e.g., “15:00” for 3:00 pm) or 12-hour format (e.g., “03:00” for 3:00 pm). FF1 0 01 0023 Hold (0 or 1) Hold 0=24-hour format. 1=12-hour format. (default) 0 .!-
FF1: System Programming Section 400-Programming Page 1-22 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B FF1 0 02: General 2 Notes: Related Programming: Trunk Number Assignment (pg. 2-7) for analog CO trunks FF2 0 BSSC 00 Hold (0-576) Hold Trunk Number Assignment (pg. 2-37) for analog E&M tie trunks FF2 0 BSSC 00 Hold (0-576) Hold Trunk Number Assignment (1st Channel) (pg. 2-60) for first ISDN trunk FF2 1 BSSC 01 Hold (0-576) Hold Trunk Number Assignment (pg. 2-87) for T1 (CO) trunks FF2 2 BSSCC 01 Hold (0-576) Hold Trunk Number Assignment (pg. 2-116) for T1 (E&M tie) trunks FF2 2 BSSCC 01 Hold (0-576) Hold Notes: If you select “2-digit numbering,” up to 80 SSDs (numbered 00-79) are available. If you select “3-digit numbering,” up to 800 SSDs (numbered 000-799) are available. Trunk Numbering (all CPCs) - Version 1.0 or higher Set the system-wide digit length of trunk numbers. FF1 0 02 0001 Hold (0 or 1) Hold 0=2-digit trunk numbering. (default) 1=3-digit trunk numbering. %3 )-8 SSD Code Numbering (all CPCs) - Version 1.0 or higher Set the system-wide digit length of SSD codes. FF1 0 02 0002 Hold (0 or 1) Hold 0=2-digit SSD code numbering. 1=3-digit SSD code numbering. (default) )-8
Section 400-Programming FF1: System Programming 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 1-23 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Related Programming: SSD Common Block for MCO Tenant Groups (pg. 1-100) FF1 0 16 0001 Hold (0-800) Hold SSD Block Assignment (pg. 1-100) FF1 0 17 (0001-0144) Hold (0-799 or 0-800) Hold SSD Numbers (pg. 8-46) FF8 1 02 Hold 0 Hold Hold (SSD) Hold FLASH (Phone No.) Hold Notes: If this is set to “1” (Enabled), you can assign (for example) SSDs 100-199 to MCO Tenant Group 1; SSDs 200-299 to MCO Tenant Group 2; and so on. Related Programming: Extension COS: SSD Assignment to MCO Tenant Groups (pg. 1-44) FF1 0 03 (00-15) 10 Hold (0 or 1) Hold SSD Block Assignment to MCO Tenant Groups (pg. 1-99) FF1 0 15 (0001-0072) Hold (0-72) Hold Notes: If this address is set to “0” (system does not access trunk automatically), you need to enter the MCO access code in front of an outside number when programming it into a speed dial bin. SSD Assignment to Groups (all CPCs) - Version 1.0 or higher Allow/Restrict the ability to assign SSD code ranges to different MCO Tenant Groups. FF1 0 02 0003 Hold (0 or 1) Hold 0=Disabled. (default) All extensions can use all SSD codes. 1=Enabled. SSD codes can be divided into blocks & assigned to different groups. %6 Trunk Access in Speed Dialing (all CPCs) - Version 1.0 or higher Set whether the system will automatically access a trunk before outpulsing the phone number of an SSD or PSD code. FF1 0 02 0004 Hold (0 or 1) Hold 0=System does not access trunk; assumes SSD/PSD is an internal level. 1=System automatically accesses a trunk when an SSD/PSD code is dialed. (default) 6 , 2!
FF1: System Programming Section 400-Programming Page 1-24 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B If this address is set to “1” (system automatically accesses a trunk), the trunk will be automatically chosen from MCO-1 when the user presses the SSD/PSD number or key. In order to program an intercom call into a speed dial bin, you must enter the Intercom access code in front of the extension number. Related Programming: PSD Numbers (pg. 8-44) FF8 1 01 Hold 0 Hold Hold (Ext.No.) Hold (PSD) Hold FLASH (Phone No.) Hold SSD Numbers (pg. 8-46) FF8 1 02 Hold 0 Hold Hold (SSD) Hold FLASH (Phone No.) Hold Notes: Related Programming: Notes: BLF Key (or DSS/BLF Key): FF-keys assigned to represent other extensions. Press the BLF Key to call the extension, or pick up its incoming calls on either an immediate-ring or delayed-ring basis. BLF Keys are assigned in FF4: FF-Key/Soft Key Feature Assignment. (all CPCs - Version 1.3 and higher) Incoming calls on BLF keys will blink green. Intercom Voice Call Pickup (all CPCs) - Version 1.0 or higher Enable or disable Call Pickup (Direct and Group) of intercom voice calls. FF1 0 02 0005 Hold (0 or 1) Hold 0=Disable Call Pickup of intercom voice calls. (default) 1=Enable Call Pickup of intercom voice calls. $4 -6 & ,, BLF Call Pickup (all CPCs) - Version 1.0 or higher Enable/Disable the ability to pick up incoming calls on a BLF (Busy Lamp Field) key. FF1 0 02 0006 Hold (0 or 1) Hold 0=Disable BLF Call Pickup. 1=Enable BLF Call Pickup. (default) $4 -6 75
Section 400-Programming FF1: System Programming 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 1-25 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B (all CPCs - Version 1.3 and higher) Assuming the above address is left at default 1=Enable ... rAuto Answer will apply (the ability to answer the incoming call simply by picking up the handset), as long as the BLF key is enabled for ringing in the Trunk FF-Key addresses in FF4. If the Trunk FF-Key addresses are left at default 0=Do not ring, the user must press the BLF key to answer the incoming call. rIf the phone is ringing for the BLF call, the phone’s display will read “INCM” and the BLF Ext.No. or Name. rIf a BLF call is answered and in progress, the BLF key will start blinking green if it receives a second incoming call. Press the BLF key to pick up the second call (and disconnect from the first). Related Programming: Trunk FF-Key: Day1 Ringing (pg. 4-11) FF4 0 BSSC 1 (01-32) Hold CONF Holdx2 (0 or 1) Hold Trunk FF-Key: Day2 Ringing (pg. 4-12) FF4 0 BSSC 1 (01-32) Hold CONF Holdx3 (0 or 1) Hold Trunk FF-Key: Night Ringing (pg. 4-12) FF4 0 BSSC 1 (01-32) Hold CONF Holdx4 (0 or 1) Hold Trunk FF-Key: No-Ring Auto Answer (pg. 4-13) FF4 0 BSSC 1 (01-32) Hold CONF Holdx5 (0 or 1) Hold DSS Trunk FF-Key: Day1 Ringing (pg. 4-16) FF4 1 BSSC 1 (01-72) Hold CONF Holdx2 (0 or 1) Hold DSS Trunk FF-Key: Day2 Ringing (pg. 4-17) FF4 1 BSSC 1 (01-72) Hold CONF Holdx3 (0 or 1) Hold DSS Trunk FF-Key: Night Ringing (pg. 4-17) FF4 1 BSSC 1 (01-72) Hold CONF Holdx4 (0 or 1) Hold DSS Trunk FF-Key: No-Ring Auto Answer (pg. 4-18) FF4 1 BSSC 1 (01-72) Hold CONF Holdx5 (0 or 1) Hold Notes: If set to “0” (system-wide), Auto-Mode switching can be used. If set to “1” (per MCO Tenant Group), each MCO Tenant Group can have its own Day and Night modes, but mode switching must be performed manually -- Auto-Mode switching is not allowed. Related Programming: Extension COS: System Mode Switch (pg. 1-55) FF1 0 03 (00-15) 26 Hold (0 or 1) Hold Day1/2/Night Ring Type/Destination for trunks -- see Chapter 2: Trunk Programming FF8 1 07: Special Days/Times (pg. 8-53) System Mode Display (pg. 3-17) FF3 0 BSSC 04 16 Hold (0 or 1) Hold Day/Night Mode Assignment (all CPCs) - Version 1.0 or higher Set method of Day/Night Mode assignment. FF1 0 02 0007 Hold (0 or 1) Hold 0=Day/Night Mode is set system-wide. (default) 1=Day/Night Mode is set for each MCO Tenant Group. % 0)9 2!
FF1: System Programming Section 400-Programming Page 1-26 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: Step Calling: After dialing one extension, the caller can dial the last digit of another extension to transfer himself to that extension. If this address is set to “1” (Enable Step Calling) and step calling is performed during intercom busy tone, the system will ring the dialed extension, and ignore any feature code that matches the dialed digit. This means the following features cannot be dialed if Step Calling is enabled (however, they can be performed if they are already programmed into an FF-key): 2=Internal Camp-On 3=Extension Callback 4=Extension Message-Wait 5=Priority Message-Wait 8=OHVA 9=Extension Busy Override Related Programming: Notes: Step Calling: After dialing one extension, the caller can dial the last digit of another extension to transfer himself to that extension. Step Calling: Intercom Calls (all CPCs) - Version 1.0 or higher Enable/Disable Step Calling for intercom calls. FF1 0 02 0008 Hold (0 or 1) Hold 0=Disable Step Calling for intercom calls. (default) 1=Enable Step Calling for intercom calls. *:% 6 ,, Step Calling: DISA/Tie-Line (all CPCs) - Version 1.0 or higher Enable/Disable Step Calling for DISA or tie-line calls. FF1 0 02 0009 Hold (0 or 1) Hold 0=Disable Step Calling for DISA and tie-line calls. (default) 1=Enable Step Calling for DISA and tie-line calls. & %* 6 ,,
Section 400-Programming FF1: System Programming 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 1-27 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Related Programming: Notes: If this address is set to “0” (ARS will not apply), the system will seize a trunk in MCO-1’s assigned trunk group. If this address is set to “1” (ARS will apply), the system will look in the ARS tables for a match after the phone number is dialed. Related Programming: Extension COS: Forced ARS (pg. 1-68) FF1 0 03 (00-15) 42 Hold (0 or 1) Hold Tenant Group MCO Access: Outbound Trunk Groups (pg. 1-164) FF1 3 01 (0001-0360) Hold (0-99 or 0-72) Hold MCO-Outbound Trunk Group Members (pg. 5-18) FF5 2 (01-99) (002-577) Hold (1-576) Hold FF6 0: TRS/ARS Common (pg. 6-5) FF6 2: ARS Settings (pg. 6-25) ARS/LCR Setting (all CPCs) - Version 1.0 or higher Set whether Automatic Route Selection (ARS) will apply to outbound calls using the 1st-priority (MCO-1) trunk access code (“9” by default). FF1 0 02 0010 Hold (0 or 1) Hold 0=ARS will not apply to MCO-1 access code. (default) 1=ARS will apply to MCO-1 access code. /05 Advanced Routing for MCO Access (all CPCs) - Version 1.0 or higher Enable/Disable Advanced Routing for MCO trunk access. FF1 0 02 0011 Hold (0 or 1) Hold 0=Disable Advanced Routing. (default) 1=Enable Advanced Routing. !- /(
FF1: System Programming Section 400-Programming Page 1-28 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: Advanced Routing: “Chains” of up to 5 MCO trunk groups can be searched when the user dials an MCO access code to seize an outside line. These MCO Trunk Group Chains are built in FF1 3 02 (0001- 0360) Hold (0-99) Hold (pg. 1-165). If ARS/LCR Setting (pg. 1-27) is enabled, Advanced Routing is not available for MCO-1 Access Code (“9” by default). However, Advanced Routing will apply to MCO-2 thru MCO-5 (“81-84” by default). Related Programming: ARS/LCR Setting (pg. 1-27) FF1 0 02 0010 Hold (0 or 1) Hold Tenant Group MCO Access: Outbound Trunk Groups (pg. 1-164) FF1 3 01 (0001-0360) Hold (0-99 or 0-72) Hold Advanced Routing: Outbound Trunk Group Chains (pg. 1-165) FF1 3 02 (0001-0360) Hold (0-99) Hold MCO-Outbound Trunk Group Members (pg. 5-18) FF5 2 (01-99) (002-577) Hold (1-576) Hold Notes: If Page Override is disabled (“0”), the first page will continue uninterrupted, and the second page attempt will be blocked (user will hear busy tone). If Page Override is enabled (“1”), the second page will interrupt the first page and cut it off. Related Programming: Extension COS: Paging (pg. 1-48) FF1 0 03 (00-15) 15 Hold (0 or 1) Hold Page Override (all CPCs) - Version 1.0 or higher Set whether a page currently in progress can be interrupted by a second page. FF1 0 02 0012 Hold (0 or 1) Hold 0=Disable Page Override. 1=Enable Page Override. (default) $ #(