Panasonic Digital Business System 576 Technical Manual Section 400 Programming

							       
Section 400
Programming
Technical Manual
®


USA/Version 1.3
issued 05/20/98 
						

							FF1System
FF2Trunks
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Applications
FF8Maintenance Introduction
Appendix A
Appendix B
The contents of this document are subject to change without notice 
and do not constitute a commitment on the part of Panasonic 
Telecommunication Systems Company (PTSC).  Every effort has been 
made to ensure the accuracy of this document.  However, due to 
ongoing product improvements and revisions, Panasonic cannot 
guarantee the accuracy of printed material after the date of 
publication, nor can it accept responsibility for errors or omissions.  
Panasonic will update and revise this document as needed.
The software and hardware described in this document may be used or 
copied only in accordance with the terms of the license pertaining to 
said software or hardware.
© 1998 by Panasonic Telecommunication Systems Company
All rights reserved. 
						

							576-13-400 DBS 576 (USA) issued 05/20/98     l     i
Table of Contents - Section 400 (Programming)
  Introduction to DBS 576 Programming........................................ Intro-1
Before You Begin ............................................................................................... Intro-3
Preparations for Programming..................................................................... Intro-3
Initializing a New Phone System................................................................. Intro-4
System CPC Modes ..................................................................................... Intro-8
Understanding FF-Key Programming................................................................ Intro-13
FF-Key Programs: Software Structure ........................................................ Intro-13
FF-Keys and Other Keys Used in Programming Mode .............................. Intro-16
How to Enter Programming Mode .............................................................. Intro-19
Verifying the Software Version.................................................................... Intro-19
Sample Address Entries ............................................................................... Intro-20
Default Settings .................................................................................................. Intro-22
0.  System Configuration................................................................. 0-1
1.  System Programming (FF1) ....................................................... 1-1
FF1 0: System Common..................................................................................... 1-9
FF1 0 01: General 1 ..................................................................................... 1-9
FF1 0 02: General 2 ..................................................................................... 1-22
FF1 0 03:  Extension COS Definitions ........................................................ 1-35
FF1 0 04: Trunk COS Definitions ............................................................... 1-75
FF1 0 05: Serial Ports .................................................................................. 1-80
FF1 0 06: Serial Port Output Data ............................................................... 1-88
FF1 0 07 and 08: PBX Parameters .............................................................. 1-91
FF1 0 09: SMDR Output Format................................................................. 1-93
FF1 0 10 and 11: Call Restriction Between COS ........................................ 1-94
FF1 0 12, 13, and 14: MOH Source ............................................................ 1-96
FF1 0 15, 16, and 17: SSD Blocks .............................................................. 1-99
FF1 0 18: Synchronized Clock .................................................................... 1-103
FF1 0 19: TRS Class for Forced Account Codes ........................................ 1-104
FF1 0 20: Ext.No. Display for Closed-Number Calls ................................. 1-105
FF1 0 21: Ring Alarm for Unanswered Calls.............................................. 1-106
FF1 0 22: Dealer Programming ID Code .................................................... 1-108
FF1 0 23 and 24: Voice Mail Codes ............................................................ 1-109
FF1 0 25: Caller ID Add Digits ................................................................... 1-112
FF1 0 26: DISA ID Codes ........................................................................... 1-113
FF1 1: System Timers ........................................................................................ 1-115
FF1 1 01: Trunk Timer 1 ............................................................................. 1-115
FF1 1 02: Trunk Timer 2 ............................................................................. 1-127
FF1 1 03: Extension Timer 1 ....................................................................... 1-138
FF1 1 04: Extension Timer 2 ....................................................................... 1-145
FF1 2: Dial Plan ................................................................................................. 1-154 
						

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     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1 3: MCO Access in Tenant Groups .............................................................. 1-163
FF1 4: DID/DNIS Tables ................................................................................... 1-168
FF1 5: Not Used ................................................................................................. 1-175
FF1 6: Not Used ................................................................................................. 1-175
FF1 7: Not Used ................................................................................................. 1-175
FF1 8: Digital Pad Settings ................................................................................ 1-176
2.  Trunk Programming (FF2) .......................................................... 2-1
FF2 0: Analog Trunks (CO) ............................................................................... 2-7
FF2 0: Analog Trunks (E&M Tie) ..................................................................... 2-37
FF2 1: ISDN Trunks........................................................................................... 2-59
FF2 2: T1 Trunks (CO) ...................................................................................... 2-86
FF2 2: T1 Trunks (E&M Tie)............................................................................. 2-116
3.  Extension Programming (FF3)................................................... 3-1
FF3 0: Digital Keyphones and SLTs .................................................................. 3-3
FF3 1: S-Point ISDN Extensions ....................................................................... 3-28
FF3 2: Virtual Ports ............................................................................................ 3-40
FF3 3: RAI Extension Port................................................................................. 3-45
4.  FF-Key/Soft Key Feature Assignment (FF4)............................. 4-1
FF4 0: FF-Keys on Digital Keyphones, SLTs, and EM/24 Units ...................... 4-7
FF4 1: FF-Keys on DSS/72 Consoles ................................................................ 4-14
FF4 2: Soft Keys on Display Phones ................................................................. 4-19
5.  Groups (FF5) ............................................................................... 5-1
FF5 0: Attendant Hunt Group ............................................................................ 5-3
FF5 1: Extension Hunt Groups .......................................................................... 5-13
FF5 2: MCO Trunk Groups (Outbound) ............................................................ 5-18
FF5 3: MCO Trunk Groups (Inbound)............................................................... 5-20
FF5 4: Paging Groups ........................................................................................ 5-21
FF5 5: Hot Line Group....................................................................................... 5-23
FF5 6: Call Pickup Groups................................................................................. 5-25
6.  TRS/ARS (FF6) ............................................................................ 6-1
FF6 0: TRS/ARS Common ................................................................................ 6-5
FF6 0 00: Leading Digits Table ................................................................... 6-5
FF6 0 01: Analyze Digits Table ................................................................... 6-10
FF6 1: TRS Class Definitions ............................................................................ 6-15
FF6 1 00: TRS Class: Path Settings (non-ARS) .......................................... 6-15
FF6 1 01: TRS Class: Originator Settings (ARS/TRS) ............................... 6-18 
						

							Section 400-Programming Table of Contents
576-13-400 DBS 576 (USA) issued 05/20/98
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FF6 1 02: TRS Class: Dialing Restrictions ................................................. 6-21
FF6 1 03: TRS Class: SSD Range ............................................................... 6-24
FF6 2: ARS Settings........................................................................................... 6-25
FF6 2 00 thru 02: Time List Tables ............................................................. 6-25
FF6 2 03: Route List Table .......................................................................... 6-28
FF6 2 04: Route Table ................................................................................. 6-36
FF6 2 05: Digit Modify Table...................................................................... 6-38
FF6 2 06: Authorization Code ..................................................................... 6-41
FF6 2 07: Closed Number Table.................................................................. 6-42
FF6 2 08: Tandem Exchange Table ............................................................. 6-45
7.  Applications (FF7)....................................................................... 7-1
FF7 0: Built-In Voice Mail ................................................................................. 7-3
FF7 1: Built-In ACD .......................................................................................... 7-9
FF7 2: API .......................................................................................................... 7-13
8.  Maintenance (FF8) ...................................................................... 8-1
FF8 0: Dealer Maintenance ................................................................................ 8-4
FF8 0 00: Large-LCD FUNCTION SYSTEM Assignments ...................... 8-4
FF8 0 01: Traffic Control............................................................................. 8-14
FF8 0 02: Trunk Names ............................................................................... 8-19
FF8 0 03: Alarms ......................................................................................... 8-21
FF8 0 04: Card Settings ............................................................................... 8-23
FF8 0 05: Line Control ................................................................................ 8-25
FF8 0 06: ISDN Channel Control................................................................ 8-35
FF8 0 07: Bus Monitor (for factory use) ..................................................... 8-37
FF8 0 08: Table Dump ................................................................................. 8-39
FF8 0 09: Memory Dump ............................................................................ 8-40
FF8 0 10: DID Names ................................................................................. 8-41
FF8 1: User Maintenance ................................................................................... 8-42
FF8 1 00: System Clock .............................................................................. 8-42
FF8 1 01: Personal Speed Dial (PSD) ......................................................... 8-44
FF8 1 02: System Speed Dial (SSD) ........................................................... 8-46
FF8 1 03: Extension Names......................................................................... 8-49
FF8 1 04 thru 06: ID Codes ......................................................................... 8-50
FF8 1 07: Special Days/Times ..................................................................... 8-53
FF8 1 08: Walking TRS Codes .................................................................... 8-61
FF8 1 09: Call-Foward Destination ............................................................. 8-62
FF8 1 10: Caller ID Log Extensions............................................................ 8-64
  Appendix A. Programming Structure........................................... A-1
Index.................................................................................................. Index-1 
						

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     l     DBS 576 (USA) issued 05/20/98 576-13-400
List of Tables
Table Intro-1.  Auto-Configuration settings for CODE Rotary Switch set to “1” ......................... Intro-7
Table Intro-2.  DBS 576 programming structure ......................................................................... Intro-14
Table Intro-3.  Sample Programming Addresses.......................................................................... Intro-20
Defaults for  0: SYSTEM CONFIGURATION ........................................................................... Intro-22
Defaults for  FF1: SYSTEM PROGRAMMING ......................................................................... Intro-22
Defaults for  FF2: TRUNKS ........................................................................................................ Intro-29
Defaults for  FF3: EXTENSIONS ............................................................................................... Intro-35
Defaults for  FF4: FF-KEY/SOFT KEY FEATURE ASSIGNMENTS ....................................... Intro-37
Defaults for  FF5: GROUPS ........................................................................................................ Intro-38
Defaults for  FF6: TRS/ARS ........................................................................................................ Intro-39
Defaults for  FF7: APPLICATIONS ............................................................................................ Intro-41
Defaults for  FF8: MAINTENANCE ........................................................................................... Intro-42
Table 0-1.  Free Slot/Option Slot card types (01 and 02 addresses) ....................................................0-7
Table 1-1.  Interaction between Virtual Key LED Answer Control #1 and #2 settings .....................1-13
Table 1-2.  Extension COS addresses and defaults ............................................................................1-35
Table 1-3.  Trunk COS addresses and defaults...................................................................................1-75
Table 1-4.  SSD Blocks (FF1 0 17) ..................................................................................................1-101
Table 1-5.  Maximum/Minimum Dialing at Intercom Dial Tone (FF1 2 01) ...................................1-154
Table 1-6.  Dial Plan A: Flexible Feature Codes at dial tone (FF1 2 02) .........................................1-155
Table 1-7.  Dial Plan B: Flexible Feature Codes at dial tone (FF1 2 03) .........................................1-157
Table 1-8.  Dial Plan A: Flexible Feature Codes at ringback tone (FF1 2 04) .................................1-159
Table 1-9.  Dial Plan B: Flexible Feature Codes at ringback tone (FF1 2 05) .................................1-160
Table 1-10.  Dial Plan A: Flexible Feature Codes at busy tone (FF1 2 06) .....................................1-161
Table 1-11.  Dial Plan B: Flexible Feature Codes at busy tone (FF1 2 07)......................................1-162
Table 1-12.  Trunk Group/Chain List Assignment to Tenant Group MCO-1 thru -5 (FF1 3 01) ....1-164
Table 1-13.  Advanced Routing Trunk Group Chains (Outbound Calls) (FF1 3 02).......................1-166
Table 1-14.  MCO Trunk Groups (Inbound Calls) (FF1 3 03) .........................................................1-167
Table 1-15.  DID/DNIS Dial Table (“A” Side) FF1 4 02 (0001-5756) ............................................1-170
Table 1-16.  DID/DNIS Dial Table (“B” Side) (FF1 4 04) ..............................................................1-172
Table 1-17.  DID Dialing for ISDN “S” Point (FF1 4 05) ...............................................................1-173
Table 1-18.  Digital Pad Settings for Extension Pad Class 1-8 (FF1 8 01) ......................................1-177
Table 1-19.  Digital Pad Settings for Trunk Pad Class 1-8 (FF1 8 02 0001-0240) ..........................1-179
Table 1-20.  Digital Pad Settings for Trunk Pad Class 9-16 (FF1 8 02 0241-0480) ........................1-180
Table 1-21.  Digital Pad Settings for BGM (FF1 8 03) ....................................................................1-181
Table 1-22.  Digital Pad Settings for Paging Port Adapter (FF1 8 04) ............................................1-182
Table 1-23.  Digital Pad Settings for 3-Party Conference (FF1 8 05) ..............................................1-184
Table 1-24.  Digital Pad Settings for 8-Party Conference (FF1 8 06) ..............................................1-185 
						

							Section 400-Programming Table of Contents
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     l     v
Table 3-1.  Account Codes and their interaction with TRS for outbound calls .................................3-22
Table 4-1.  FF-Key/Soft Key Fixed Feature Codes ..............................................................................4-2
Table 6-1.  Leading Digits Table: FF6 0 00 (001-100) (0001 thru 0006) Hold ...................................6-5
Table 6-2.  Analyze Digits Table: FF6 0 01 (001-500) (0001 thru 0006) Hold .................................6-10
Table 6-3.  TRS Level for Path: FF6 1 00 (01-50) Hold (0001-0099) Hold (0-9) Hold ....................6-15
Table 6-4.  TRS Class: ARS/TRS Levels: FF6 1 01 (01-50) (0001 thru 0003) Hold ........................6-18
Table 6-5.  TRS Class: Dialing Restrictions: FF6 1 02 (01-50) (0001 thru 0004) Hold ....................6-21
Table 6-6.  Time List Tables #1 thru #4: FF6 2 02 (0-3) (01-50) (0001-0010) Hold .........................6-27
Table 6-7.  Route List Table: FF6 2 03 (001-100) (0001 thru 0014) Hold ........................................6-28
Table 6-8.  Route Table: FF6 2 04 (001-200) (0001 and 0002) Hold ................................................6-36
Table 6-9.  Digit Modify Table: FF6 2 05 (01-50) (0001 thru 0003) Hold ........................................6-38
Table 6-10.  Closed Number Table: FF6 2 07 (001-150) (0001 thru 0005) Hold ..............................6-42
Table 6-11.  Tandem Exchange Table: FF6 2 08 (01-50) (0001 thru 0004) Hold ..............................6-45
Table 8-1.  List of Available Feature Codes .........................................................................................8-5
Table 8-2.  “FUNCTION SYSTEM” Default Assignments at Idle/Dial Tone (FF8 0 00) ..................8-9
Table 8-3.  Traffic Control Timing Storage (FF8 0 01 0)...................................................................8-16
Table 8-4.  Card Verification (FF8 0 04 1) .........................................................................................8-24
Table 8-5.  TEI Layer 2 Error Counter (FF8 0 05 2) ..........................................................................8-32
Table 8-6.  ISDN Channel Lockout (FF8 0 06) ..................................................................................8-35
Table 8-7.  Trigger Codes (FF8 0 07 0 [01-15]) .................................................................................8-38
Table 8-8.  Keys for Speed-Dial Number Entry .................................................................................8-44
Table 8-9.  Keys for Speed-Dial Number Entry .................................................................................8-46
Table 8-10.  Holidays (FF8 1 07 1) ....................................................................................................8-56
Table 8-11.  Special Days of the Month (FF8 1 07 3) ........................................................................8-60
Program Structure for  0: System Configuration (page 0-1) ...............................................................A-1
Program Structure for  FF1 0: System Common  (page 1-9) .............................................................. A-1
Program Structure for  FF1 1: System Timers (page 1-115) ...............................................................A-5
Program Structure for  FF1 2: Dial Plan (page 1-154)........................................................................A-7
Program Structure for  FF1 3: MCO Access (page 1-163) ...............................................................A-10
Program Structure for  FF1 4: DID/DDI (page 1-168) ..................................................................... A-11
Program Structure for  FF1 5: Not Used (page 1-175) ..................................................................... A-11
Program Structure for  FF1 6: Not Used (page 1-175) ..................................................................... A-11
Program Structure for  FF1 7: Not Used (page 1-175) ..................................................................... A-11
Program Structure for  FF1 8: Digital Pad Settings (page 1-176)..................................................... A-12
Program Structure for  FF2 0: Analog Trunks (CO) (page 2-7)........................................................ A-17
Program Structure for  FF2 0: Analog Trunks (E&M Tie) (page 2-37)............................................ A-18
Program Structure for  FF2 1: ISDN Trunks (page 2-59) ................................................................. A-20 
						

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     l     DBS 576 (USA) issued 05/20/98 576-13-400
Program Structure for  FF2 2: T1 Trunks (CO) (page 2-86) .............................................................A-21
Program Structure for  FF2 2: T1 Trunks (E&M Tie) (page 2-116) ................................................. A-22
Program Structure for  FF3 0: Extension Settings - Digital Keyphones and SLTs (page 3-3)..........A-24
Program Structure for  FF3 1: S-Point ISDN Extensions (page 3-28) .............................................. A-25
Program Structure for  FF3 2: Virtual Ports (page 3-40) .................................................................. A-25
Program Structure for  FF3 3: RAI Extension Port (page 3-45) ....................................................... A-25
Program Structure for  FF4: FF-Key/Soft Key Assignments (page 4-1) .......................................... A-26
Program Structure for  FF5: Groups (page 5-1) ................................................................................ A-26
Program Structure for  FF6: TRS/ARS (page 6-1) ........................................................................... A-27
Program Structure for  FF7: Applications (page 7-1) ....................................................................... A-29
Program Structure for  FF8 0: Dealer Maintenance (page 8-4) ........................................................ A-30
Program Structure for  FF8 1: User Maintenance (page 8-42) ......................................................... A-35 
						

							Section 400-Programming Table of Contents
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     l     vii
List of Figures
Figure Intro-1:  Phone keys during Programming Mode (22-button Large-Display) .................. Intro-16
Figure Intro-2:  Phone keys during Programming Mode (22-button Small-Display) .................. Intro-17
Figure Intro-3:  Phone keys during Programming Mode (34-button Small-Display) .................. Intro-18
Figure 0-1:  Cabinet Building-Block Configurations...........................................................................0-2
Figure 0-2:  PanaVOICE connection to the DBS 576..........................................................................0-4
Figure 0-3:  Cabinet Slots.....................................................................................................................0-6
Figure 1-1:  DID Dialing to ISDN S-Point (example) .....................................................................1-173
Figure 2-1:  BRI Point-to-Multi-Point connection .............................................................................2-61
Figure 4-1:  FF-key layout on a Small-Display phone (44-series).......................................................4-9
Figure 4-2:  FF-key layout on an EM/24 unit (44-series) ....................................................................4-9
Figure 4-3:  FF-key layout on a DSS/72 Attendant Console (44-series) ...........................................4-14
Figure 4-4:  Soft key layout on a Large-Display phone (44-series) ...................................................4-20
Figure 4-5:  Soft key layout on a Small-Display phone (44-series) ...................................................4-20
Figure 6-1:  TRS Levels comparison to allow/block the call.............................................................6-17
Figure 8-1:  Soft Key Numbering for Large-LCD FUNCTION SYSTEM Features (FF8 0 00).........8-4
Figure 8-2:  Name Assignments using a Large-Display phone..........................................................8-20
Figure 8-3:  Name Assignments using a Small-Display phone .........................................................8-20 
						

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     l     DBS 576 (USA) issued 05/20/98 576-13-400