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Panasonic Digital Business System 576 Technical Manual Section 400 Programming

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    							Section 400-Programming FF1: System Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 1-9
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1  0:   System Common
FF1  0  01:   General 1
        
Notes:
Related Programming:
Extension COS: Intercom Calling Type (pg. 1-36)     FF1 0 03 (00-15) 01 Hold (0 or 1) Hold
Extension COS: Voice Call Send (pg. 1-63)     FF1 0 03 (00-15) 36 Hold (0 or 1) Hold
Extension COS: Voice Call Receive (pg. 1-64)     FF1 0 03 (00-15) 37 Hold (0 or 1) Hold
       
Splash Tone:  Voice Calls
(all CPCs) - Version 1.0 or higher
Set whether the system will issue a “splash” tone to alert called-party
extensions of a voice call (on-speaker).
FF1   0   01   0001   Hold   (0 or 1)   Hold 
0=No splash tone.
1=Splash tone is heard for voice calls.  (default)  



 	$%  ! &!
Splash Tone:  Internal Paging
(all CPCs) - Version 1.0 or higher
Set whether the system will issue a “splash” tone at the beginning of an
internal page (heard on extension phone speakers).
FF1   0   01   0002   Hold   (0 or 1)   Hold 
0=No splash tone.  
 
1=Splash tone is heard for internal page.  (default)



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    							FF1: System Programming Section 400-Programming
Page 1-10
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
(all CPCs - Version 1.3 and higher)   Phones set to DND will not receive pages.  However, phones set to Call 
Forward-All will receive pages.
Related Programming:
Page Override (pg. 1-28)     FF1 0 02 0012 Hold (0 or 1) Hold
Extension COS: Paging (pg. 1-48)     FF1 0 03 (00-15) 15 Hold (0 or 1) Hold
FF5 4: Paging Groups (pg. 5-21)
       
Notes:
Related Programming:
Extension COS: Busy Override Send (pg. 1-56)     FF1 0 03 (00-15) 27 Hold (0 or 1) Hold
Busy Override on Trunk Key (pg. 3-9)     FF3 0 BSSC 04 03 Hold (0 or 1) Hold
        
Splash Tone:  Busy Override (Start)
(all CPCs) - Version 1.0 or higher
Set whether the system will issue a “splash” tone to the called party at the
beginning of a Busy Override call.
FF1   0   01   0003   Hold   (0 or 1)   Hold 
0=No splash tone.  
 
1=Splash tone is heard for a Busy Override.  (default)



 	$% #( 
Splash Tone:  Busy Override (Continuous)
(all CPCs) - Version 1.0 or higher
Set whether the system will issue a recurring “splash” tone during a
conversation in Busy Override.
FF1   0   01   0004   Hold   (0 or 1)   Hold 
0=No splash tone.  (default)
 
 
1=Splash tone is heard every 2 seconds
    during a Busy Override.



 	
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    							Section 400-Programming FF1: System Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 1-11
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
Related Programming:
Extension COS: Busy Override Send (pg. 1-56)     FF1 0 03 (00-15) 27 Hold (0 or 1) Hold
Busy Override on Trunk Key (pg. 3-9)     FF3 0 BSSC 04 03 Hold (0 or 1) Hold
       
Notes:
Related Programming:
Extension COS: Brokers Hold on SLTs (pg. 1-42)     FF1 0 03 (00-15) 07 Hold (0 or 1) Hold
Digital Pad Settings for 3-Party Conference (pg. 1-183)     FF1 8 05 (0001-0024) Hold (0-31) Hold
       
Notes:
Splash Tone:  3-Party Conference
(all CPCs) - Version 1.0 or higher
Set whether the system will issue a recurring “splash” tone to all parties when a
3-way conference call is initiated.
FF1   0   01   0005   Hold   (0 or 1)   Hold 
0=No splash tone.  (default)
 
1=Recurring splash tone is heard
    during a 3-Party Conference.




 	
$%  ! #)
Exclusive Hold (CO Key)
(all CPCs) - Version 1.0 or higher
Allow/Restrict the ability to place a call on Exclusive Hold by pressing
the trunk FF-key for it.
FF1   0   01   0006   Hold   (0 or 1)   Hold 
0=Disable Exclusive Hold via CO key.
 
1=Enable Exclusive Hold via CO key.  (default)



 	*+,-( .!,
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    							FF1: System Programming Section 400-Programming
Page 1-12
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Related Programming:
Extension COS: Exclusive Hold for Non-Appearing CO (pg. 1-40)     FF1 0 03 (00-15) 05 Hold (0 or 1) Hold
        
Notes:
Virtual Ports: Extensions that do not physically exist, and do not require any hardware (doesn’t take up 
a slot, port, etc.).  Virtual Ports can be used for multiple ringing. Some examples are as follows:
rIncoming DID or DIL calls to a Virtual Port can ring on multiple phones.
rVirtual Ports can be assigned to Hunt Groups.
rVirtual Ports can receive calls going through Auto Attendant (e.g., 
“for Customer Service, press 1”).
rVirtual Ports can be used as System Park orbits.
The above address, “Answer Control #1,”  interacts with the next address, “Answer Control #2.”  Once 
an incoming call is answered on a Virtual Port FF-key, one of the following can be programmed to 
occur:
(1) the call stays on the Virtual FF-key for all phones that have it;
(2) the call stays on the Virtual FF-key only on the phone that answers the call; or
(3) the call moves to the MCO key to which the trunk belongs.
See table (next page) for interaction details.
In programming, you can allow the phone user to press ON/OFF (instead of the FF-key) to answer the 
incoming call by enabling the phone’s extension port for 
Ringing Line Preference (ON/OFF) (see pg. 
3-8).
Related Programming:
Day1/2/Night Ring Type/Destination for trunks -- see Chapter 2: Trunk Programming
Ringing Line Preference (ON/OFF) (pg. 3-8)     FF3 0 BSSC 04 01 Hold (0 or 1) Hold
FF3 2: Virtual Ports (pg. 3-40)
FF-Key Feature Assignment (Digital Keyphones, SLTs, EM24s) (pg. 4-7)     FF4 0 BSSC 0 (01-32) Hold FLASH 
(Code) Hold 
Trunk FF-Key Allow/Restrict settings -- FF4 (starting on pg. 4-10)
Virtual Key LED: Answer Control #1
(all CPCs) - Version 1.0 or higher
Set whether all FF-key line appearances for a Virtual Port will extinguish or
stay lit when an incoming call to the Virtual Port is answered.
FF1   0   01   0007   Hold   (0 or 1)   Hold 
0=Free-up FF-key (extinguish).  (default)
 
1=Stay lit (busy).



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    							Section 400-Programming FF1: System Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 1-13
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Table 1-1.   Interaction between Virtual Key LED Answer Control #1 and #2 settings    
     
Notes:
See 
Notes, previous page.
This setting will apply only if 
Virtual Key LED: Answer Control #1 is set to “0=Free-up” (default).
Related Programming:
See 
Related Programming, previous page.
Answer Control #1 
(all phones)
FF1 0 01 0007 Hold (0/1) Hold
0=free-up FF-key (unlit)
1=stay lit (busy)Answer Control #2
(answering phone only)
FF1 0 01 0008 Hold (0/1) Hold
0=stay lit (busy)
1=free-up FF-key (unlit)Result:
  
An incoming call to the Virtual Port will ring on all 
phones with a Virtual FF-key line appearance for it. 
When the call is answered ...
00
... the FF-key will stay lit on the phone that 
answered
 the call. The Virtual Port’s FF-keys on all 
other phones
 will extinguish (the call appearance 
moves to the MCO key to which the trunk belongs). 
These Virtual FF-keys are now available for the 
next incoming call to the Virtual Port.
01
(default)
 ... the Virtual Port’s FF-keys on all 
phones 
will extinguish (the call appearance moves 
to the MCO key to which the trunk belongs). These 
Virtual FF-keys are now available for the next 
incoming call to the Virtual Port.
10... all FF-keys for the Virtual Port will stay lit.
11
... all FF-keys for the Virtual Port will stay lit.
(same as 1 - 0
 above, because if Answer Control 
#1 is set to “1=stay lit,” negates any Answer Control 
#2 setting)
NOTE: If the phone doesn’t have an MCO key for the trunk, the call will not “appear” anywhere on the phone when it 
is moved from the Virtual Port FF-key; but it will remain a normal call (can be put on hold, transferred, etc.).
Virtual Key LED: Answer Control #2
(all CPCs) - Version 1.0 or higher
Set whether the FF-key line appearance for a Virtual Port will extinguish or
stay lit on the phone that answers an incoming call to the Virtual Port.
FF1   0   01   0008   Hold   (0 or 1)   Hold 
 



 	&-, #)% 
0=Stay lit (busy).
1=Free-up FF-key (extinguish).  (default)
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    							FF1: System Programming Section 400-Programming
Page 1-14
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
       
Notes:
Floating Hold:  When a call is placed on hold, any phone with a line appearance (trunk FF-key) for that 
call can pick it up by pressing the FF-key.
Related Programming:
FF-Key Feature Assignment (Digital Keyphones, SLTs, EM24s) (pg. 4-7)     FF4 0 BSSC 0 (01-32) Hold FLASH 
(Code) Hold 
       
Notes:
When a Virtual Port call is put on hold, the Virtual Port’s FF-key LED will indicate busy status (red 
solid) while the call is on hold.
Related Programming:
FF3 2: Virtual Ports (pg. 3-40)
Floating Hold on Trunk Key
(all CPCs) - Version 1.0 or higher
Enable/Disable Floating Hold on a trunk FF-key by pressing the HOLD key.
FF1   0   01   0009   Hold   (0 or 1)   Hold
 
0=Disable Floating Hold on Trunk FF-key (via HOLD).  (default)
 
1=Enable Floating Hold on Trunk FF-key (via HOLD).



& 	
/-! ,!
Floating Hold on Virtual Port Key
(all CPCs) - Version 1.0 or higher
Enable/Disable Floating Hold on Virtual Port FF-keys.
FF1   0   01   0010   Hold   (0 or 1)   Hold
 
 



 	
&-, .!,
0=Disable Floating Hold on Virtual Port FF-keys.  (default)
1=Enable Floating Hold on Virtual Port FF-keys.
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    							Section 400-Programming FF1: System Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 1-15
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
        
Notes:
If set to “1” (seize MCO trunk), an FF-key must be assigned for intercom calls (Headset feature).
Related Programming:
MCO Prime Line (pg. 3-21)     FF3 0 BSSC 04 23 Hold (0 or 1) Hold
FF5 5: Hot Line Group (pg. 5-23)
       
Notes:
Related Programming:
Dealer Programming ID Code (pg. 1-108)     FF1 0 22 0001 Hold (0000-9999) Hold
Hot Line/MCO Preference for “ON/OFF” Key
(all CPCs) - Version 1.0 or higher
Set whether system will seize an MCO trunk when ON/OFF is pressed on a
digital keyphone.
FF1   0   01   0011   Hold   (0 or 1)   Hold 
0=Disable Hot Line/MCO Preference.   (default)
 
1=Enable Hot Line/MCO Preference.
    Seize MCO trunk when ON/OFF is pressed.     Receive intercom dial tone when ON/OFF is pressed.


 	
#)0# !!,
Programming Mode Entry
(all CPCs) - Version 1.0 or higher
Allow/Restrict the ability of the lowest-numbered digital extension port to enter
programming mode (
ON/OFF  PROG  ** PROG) without a Log-In Code.
FF1   0   01   0012   Hold   (0 or 1)   Hold 
0=Do not allow programming mode entry.
 
1=Allow programming mode entry without
    a valid Log-In Code.  (default)


 	$#1  $!
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    							FF1: System Programming Section 400-Programming
Page 1-16
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
          
Notes:
If this address is set to “1” (Enabled), a voice mail access code must be assigned to an FF-key.
Once assigned, the FF-key LED will indicate the recording is active.
Related Programming:
FF7 0: Built-In Voice Mail (pg. 7-3)
          
Notes:
Related Programming:
FF7 0: Built-In Voice Mail (pg. 7-3)
Built-In VM:  Voice Mail Access Key
(all CPCs) - Version 1.0 or higher
Allow/Restrict the ability to call the Built-In Voice Mail system by
pressing an FF-key programmed for Built-In VM access.
FF1   0   01   0013   Hold   (0 or 1)   Hold 
0=Disable Built-In VM access via FF-key.
 
1=Enable Built-In VM access via FF-key.  (default)


 	&2 3 #)% 
Built-In VM:  Mailbox Key
(all CPCs) - Version 1.0 or higher
Allow/Restrict the ability to leave a message in Built-In Voice Mail by
pressing a mailbox key.
FF1   0   01   0014   Hold   (0 or 1)   Hold 
0=Disable Built-In VM mailbox key.
 
    
1=Enable Built-In VM mailbox key.  (default)


 	&2 3 #)%
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    							Section 400-Programming FF1: System Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 1-17
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
         
Notes:
Related Programming:
FF7 0: Built-In Voice Mail (pg. 7-3)
MSG Key ID Codes (pg. 8-52)     FF8 1 06 Hold Hold (Ext.No.) Hold FLASH (Code) Hold
       
Notes:
Off-Hook Monitoring:  Put a call on-speaker while the handset is off-hook (simply press ON/OFF 
key). Two-way communication is still available through the handset; however, only one-way 
communication (caller-to-you) is available through the speaker (caller can’t hear from the speaker).
Related Programming:
Built-In VM:  Message Retrieve Key
(all CPCs) - Version 1.0 or higher
Allow/Restrict the ability to retrieve messages in Built-In Voice Mail by
pressing the MSG key.
FF1   0   01   0015   Hold   (0 or 1)   Hold 
0=Disable MSG key for message retrieval from
 
    
1=Enable MSG key for message retrieval from    Built-In VM.
    Built-In VM.  (default)



 	&2 3 #)% 
Off-Hook Monitor
(all CPCs) - Version 1.0 or higher
Enable/Disable off-hook monitoring on speakerphones.
FF1   0   01   0016   Hold   (0 or 1)   Hold
 
0=Disable Off-Hook Monitoring.
 
    1=Enable Off-Hook Monitoring.  (default)


 	#  	.!!4 2!!
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    							FF1: System Programming Section 400-Programming
Page 1-18
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
         
Notes:
Handset Mute: Block audio to the outside party by pressing an FF-key preprogrammed for the Mute 
function. Press the FF-key again to restore outgoing audio.
Related Programming:
Extension COS: Intercom Calling Type (pg. 1-36)     FF1 0 03 (00-15) 01 Hold (0 or 1) Hold
         
Notes:
Related Programming:
Handset Mute
(all CPCs) - Version 1.0 or higher
Enable/Disable Handset Mute.  Applies to Tone Calling only.
FF1   0   01   0017   Hold   (0 or 1)   Hold
 
0=Disable Handset Mute.
 
    1=Enable Handset Mute for Tone calling.  (default)


% 	. 2-
Hookflash on Rotary SLTs
(all CPCs) - Version 1.0 or higher
Set what happens when the digit “1” is dialed on dial-pulse SLT phones
during a call.
FF1   0   01   0018   Hold   (0 or 1)   Hold 
0=Dialing “1” performs hookflash.  (default)
 
    
1=Dialing “1” outpulses digit “1.”


 	
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